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1 - 3 years

4 - 8 Lacs

Mumbai

Work from Office

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: BCom/Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,Any Graduation

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- 1 years

3 - 7 Lacs

Bengaluru

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Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services. It follows all administration processes to ensure tasks are completed correctly and resource efficiencies are maintained. The role works closely with Delivery Services Management to identify and escalate client issues, obtain and confirm pending information/documentation, and add and amend transaction information to client/systems responding to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improvise the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives. What are we looking for? Functional Competencies: Knowledge of Employee & Org data Mgmt Processes (New Hires, Exit, Job Changes, etc.). Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1-2 years of business experience with Employee & Org data Mgmt background. Desirable:Exposure to BPO industry.Skills / Knowledge: Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization & prioritization skills to deliver as per deadlines. Attention to detail & quality driven – in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork & collaboration. Multi-cultural awareness. Flexible to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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- 1 years

3 - 7 Lacs

Bengaluru

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Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Confirmable working on any shift and Rotational weekly offConfirmable working on any shift and Rotational weekly off Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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7 - 11 years

5 - 10 Lacs

Bengaluru

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Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The purpose of this role is to manage a team to meet the required service performance metrics. Ensures the service line operations are efficient and effective. You will be responsible for managing a team or multiple teams where you will be responsible for performance evaluation, coaching, and mentoring of team members. We expect you to demonstrate the highest level of leadership and integrity.Oversee daily admin and operations to meet team goals.Track performance using metrics and audits.Improve team performance to align with company goals.Support business development through client visits and initiatives.Take part in team and company-wide projects.Monitor customer feedback via surveys and other tools.Address issues raised by clients or stakeholders.Drive continuous improvement in daily work.Suggest efficient and cost-effective work methods.Train the team on process updates and changes.Meet service targets as per SLA.Allocate work smartly for timely and accurate delivery.Ensure quality with strong internal controls.Review process metrics regularly.Boost productivity to use resources effectively.Implement governance to meet process standards.Use expertise to solve operational issues.Analyze change impacts and inform the team.Maintain updated process documents and flows.Join organizational initiatives like business excellence.Create realistic plans and schedules for tasks.Build strong relationships with clients and partners.Involve clients in solution development and feedback.Handle service issues and do root cause analysis.Solve complex problems independently.Conduct skip-level meetings to understand team concerns.Review team performance and offer career guidance.Identify training needs through talent reviews.Plan for key role backups and succession.Manage attrition and apply retention strategies.Drive team engagement with rewards and recognition.Align performance with company goals.Keep disaster recovery plans updated and tested.Maintain business excellence documentation.Ensure team is trained to meet contractual goals.Work with stakeholders to achieve targets.Follow company policies and procedures.Ensure proper staffing and skill alignment. What are we looking for? Functional Competencies: Extensive and demonstrable experience of HR Processes especially Employee workforce Management, Performance management, Leave and Exit Administration. Previous experience of working on HCM systems preferably cloud-based like Workday, SuccessFactors, Oracle, etc. Business Process Implementation. Working knowledge of other MS Office Suite (Outlook, PowerPoint & One Note) - Ability to understand and make sense of large amounts of data in a complex environment, strong Excel & Word skills, ability to comprehend and quickly learn client databases/menu-based systems and ability to present data in a comprehensible format. Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. Proven track record of leading HR Operations team. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise/relevant content, smooth thought flow, and the ability to present more information in a short span of time/space sensibly. SAP SuccessFactors. Certification in SuccessFactors Employee Central Module. HR Domain Certification.Experience: Essentials:8+ years of HR Experience. 6+ years' experience in Employee & Org Data Management experience preferably on a Cloud ERP. Experience of working on HCM system. 4+ years of Client/stakeholder engagement in outsourcing environment and managing teams. Desirable:Working knowledge of SuccessFactors Employee Life Cycle Processes. New process transition.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Self-driven. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Basic leadership and coaching skills. Resilient and able to work under pressure. Good organizational, prioritization, and multi-tasking skills in order to deliver to deadlines. Continuous improvement mindset. Demonstrate high levels of confidentiality. Flexibility to work in shifts. Teamwork & collaboration. Excellent team management skills. Strong MS Office and Excel skills. Continuous improvement mindset & proficiency in Business Excellence Practices. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5 - 6 years

8 - 9 Lacs

Latur

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Your Responsibilities Perform the duties as per rule 9 of the Maharashtra Welfare Officers Rules, 1966. Formulate the welfare strategy for employees. Coordination with other stake holders for executing the welfare activities. Partner with Local Welfare Office for implementation of MLWF schemes and benefits for employees. Drive for Employee Engagement Activities. Liaison with Govt. agencies related HR and Statutory Compliance. Responsible for statutory compliance for onroll and offroll employees in timely manner. Maintenance of compliance records for Audit and Inspections. Identification and execution of CSR projects. Training and Development under POSH and other ADM training program. Management of Canteen and Creche Facilities. Employee communication (in local language) Preferred candidate profile Degree or Diploma in Social Science, recognized by the Maharashtra Government in this behalf. Must have adequate knowledge of Marathi Language Should have enrolled in the list maintained by Chief Inspector of Factories of Maharashtra Your Future Perspective Room for innovative thinking and growth with the possibility to manage your own career path in a rapidly expanding business. A company culture which promotes continuous learning and diversity. Excellent career opportunities in a world leading nutrition company. ADM is a company where managers and colleagues are encouraged to discuss and enable the flexibility that is needed to meet the demands of work and life.

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8 - 10 years

10 - 12 Lacs

Mumbai, Chennai, Bengaluru

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We are hiring for ESAF Small Finance Bank. Age- Up to 40 Location-Mumbai, Chennai/Coimbatore, Bangalore. EXP-8 + Yrs BFSI ( Experience in industrial relations in BFSI industry mandatory). Key Responsibilities: Lead and manage industrial relations strategies across branches and back-office operations. Engage with employee unions on wage negotiations, work conditions, and policy rollouts. Maintain healthy communication with union representatives and resolve issues proactively. Ensure compliance with applicable labor laws (e.g., ID Act, Shops & Establishment Act, Payment of Wages Act, etc.). Handle disciplinary procedures, employee grievances, and dispute resolution cases. Liaise with labor departments and represent the organization in statutory forums and legal proceedings. Standardize ER practices across multiple locations to ensure consistency. Conduct awareness programs on company policies, labor law updates, and code of conduct. Prepare reports on ER metrics, risk areas, and ensure a proactive mitigation plan is in place. Ensure contractor and vendor compliance for support staff at branches and offices. Qualification- Any PG/MBA(HR-industrial relations) Any one interested please send resume- vineetha.cd@gramproindia.com Contact number-8714622953.

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5 - 10 years

6 - 10 Lacs

Pune

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Minda Corporation Limited Location - Pune Role : Support - Industrial Relations You are responsible for fostering positive employee relations, ensuring compliance with labor laws and regulations, and managing all industrial relations issues within the organization. Key Responsibilities: Negotiation and Collective Bargaining: Often lead negotiations between management and labor unions, aiming to reach fair and mutually beneficial agreements. Labor Dispute Resolution: Adept at managing and resolving labor disputes, including contract negotiations, strikes, and other forms of industrial action. Compliance with Labor Laws: Ensure that the company's policies and practices comply with local, state, and national labor laws, minimizing the risk of legal challenges. Grievance Handling: Address employee grievances and concerns promptly and effectively, working to find fair and equitable solutions. Promoting a Positive Work Environment: Play a crucial role in fostering a positive and productive work environment by promoting open communication, resolving conflicts, and implementing policies that align with employee welfare. Managing employee relations Ensuring compliance with labor laws Facilitating negotiations between management and unions Employee representatives Aiming for a positive and productive work environment . Qualifications : MSW (Master of Social Work)

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1 - 3 years

3 - 5 Lacs

Bengaluru

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Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services, follows all adminstration processes to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Services Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes (via e-mail / telephone) so as to maintain a current visible HR records for the client. Employee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure Organization & prioritisation skills to deliver as per deadlines Attention to detail & quality driven – in communications and all system transactions Demonstrate high levels of confidentiality Team Work & collaboration Multi-cultural awareness Flexibile to work in Shifts Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job Changes etc). Strong command on written and verbal English language Knowledge of MS Office/Excel Skills would be a plus Knowledge of Successfactors would be a plus Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Read, understand and analyze client process as per the business rules. Execute full range of the process accurately and timely as a hands on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required and manage appropriate documentation. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in timely fashion. Ensure and maintain the security and confidentiality of client data. Activley Participate in team activities & Organizational initiatives Qualifications Any Graduation

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3 - 5 years

5 - 7 Lacs

Bengaluru

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Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Employee & Org data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management.Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Employee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job data changes etc). Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

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1 - 3 years

4 - 8 Lacs

Bengaluru

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Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Flexible and experience in HR opsExperience in handling Contact CentreExperience on workday and Service now Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts

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9 - 14 years

10 - 16 Lacs

Ahmedabad

Work from Office

Role & responsibilities HR: Strategic workforce planning: ensure the company's workforce has the right size, shape, cost, and agility for the future Develop Human Resource plans and strategies aligned to the organizations strategic direction and business strategy. Provide tools and tactics to enhance execution of these strategies Assess the long-term impact of short-term decisions on people. To partner with Talent Acquisition to review sourcing methodologies for attracting the required skills into the business. IR: Maintain Grievance free working culture within the plant To maintain & to create positive atmosphere, cordial relations with all workmen by regular formal and informal interaction with workmen on the shop floor. Day to day counselling & grievance of Worker- Wages, attendance, food, drinking water, internal/external transportation, departmental problem Taking disciplinary actions as and when required Contract Labor management and Compliance ADMINISTRATION: Frame policies and procedures with consultation of concerns for proper discipline and smooth functioning. Preferred candidate profile

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3 - 5 years

4 - 8 Lacs

Mumbai

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Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Key Responsibilities Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Enrich team members with a clear sense of direction and understanding of each other's responsibilities. To be available on the floor through the day to resolve process related issues. Participate in Team building activities. Create effective QC and Audit mechanism within process to ensure delivery on SLA's. Assist in training/educating HRO personnel on learning and acquired skills in process. Assist client with Admin activities (especially Document Mgmt) related to onboarding / People movements and benefits administration. Support Client with the Admin activities related to Performance mgmt. Ensure Customer Satisfaction Ensure and maintain the security and confidentiality of client data What are we looking for? Qualifications HR Experience People Movement Experience Problem Solving Workday Experience a plus MS Office Experience Strong MS Office and Excel skills with focus on data analytics Results & detail-orientedStrong communication/organizational skillsExperience At least 4 years of HR Experience Workforce administration experience is a plus Workday Experience is a plus HR Domain certification would be a plus Strong MS Office and Excel skills Knowledge/Skills Requirements: Good organizational & prioritisation skills. Analytical and problem solving skills. Multi-cultural awareness. Passion for customer service. Team player. Attention to detail. Focus on high data accuracy. Quality driven – in communications and all system transactions. Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Good written and verbal skillsCore Competencies – Professional Qualities Good oral and written communication skills Ability to identify and effectively use resources Excellent customer service skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1 - 3 years

4 - 8 Lacs

Mumbai

Work from Office

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Key Responsibilities Read, understand and analyze client process as per the business rules. Execute the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Participate in client conference calls and prepare minutes of meeting'. Ensure LWI's are followed and updated regularly and train the team members on process updates. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Ensure and maintain the security and confidentiality of client data. Update client applications accurately and quickly in accordance with the appropriate User Guides. Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities. Assist client with Admin activities (especially Document Mgmt) related to onboarding, people movement and benefits administration. Have customer facing experience & experience of using telephony to speak with clients What are we looking for? Experience1 - 2 yrs. business experience with similar backgroundKnowledge of MS Office and Excel skills would be a plusKnowledge/Skills Requirements: Good organizational & prioritisation skills. Analytical and problem solving skills. Multi-cultural awareness. Passion for customer service. Team player. Results & detail-oriented Focus on high data accuracy. Quality driven – in communications and all system transactions. Strong written and verbal skills in English Language.Core Competencies – Professional Qualities Good oral and written communication skills Ability to identify and effectively use resources Excellent customer service skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5 - 10 years

3 - 5 Lacs

Mehsana, Kadi

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Education: Graduate/ MBA/ MSW/ PGDM Experience: 5-10 years of experience in Plant HR in a manufacturing company, focusing on labor relations. Responsibilities - Managing labor relations Legal compliance Contractor relations Maintaining HR records within the plant, Time & Attendance management. Language: Gujarati Must, Hindi & English

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5 - 7 years

18 - 25 Lacs

Hyderabad

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Unit People & Culture Business Partner at IKEA Job Description Job ID: 290072 Date posted: 08/05/2025 Who you are As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have Human Resources background with 5-7 years experience as a Generalist and proven record of developing people and organisations. Experience from a global matrix organisation and/or participating on global projects is preferred. Knowledge of how to implement long-term plans, according to set budgets and goals Knowledge of how to create co-worker engagement, and develop talents Knowledge about the rights and obligations of workers and employers, and how to mediate the relationship between workers employing entities, trade unions and the government Knowledge of identifying, assessing, encouraging and ensuring co-workers performance against organisational and individual goals Knowledge of introducing a co-worker to IKEA, the team and work activities in an effective and performance-enhancing way Knowledge of how to use, govern and manage partnership models in a responsible way to build trustful partnership relationships Reflecting what IKEA stands for and the IKEA values Leading business through people Having the opportunity to act local within a global framework Passionate to create a people oriented working environment Accomplishes goals, completes tasks, and achieves results Develops virtual and other collaborative relationships to facilitate current and future objectives Takes action without needing direction from others ability to work independently, take own initiatives and responsibility but also a team-player Expresses ideas and opinions effectively in verbal and written communication Influences stakeholders in an inspiring and personal way Motivates and interacts naturally with both managers and non-managers Passion to create a people oriented working environment Experience in Business Acumen, Stakeholder Relations, Operational, tactical and strategic decision-making, Business Model Guidance, Strategy Development, Digital Literacy, HR Issue Resolution and Policy Management, Talent Sourcing and Acquisition, Performance Management and Solution Design and Development is preferred. Your responsibilities Your Responsibilities will include: Responsible for ensuring daily People processes and routines are secured, and efficiently delivered to a high standard Responsible for implementing people approaches and all aspects of the people agenda and ensuring these are embedded and understood by leaders. Coach and advise leaders so that they are confident & competent in managing their day to day people processes in line with the labour relations principles, local policies, procedures and laws and to uphold IKEA employment standards Responsible for ensuring that the talent and succession goals for the assigned business areas are being consciously achieved, providing advice and expertise to line managers to secure a quality and timely process Ensure that line managers develop business competence & leadership competence for today & tomorrow by using the relevant competence building tools and methods to secure the wonderful customer experience in a multi-channel environment. Proactively meet with, and provide functional expertise to, key stakeholders in order to build meaningful relationships and optimise business opportunities Together as a team IKEA is all about people, and our team make sure to bring the best people on board to keep our strong spirit of togetherness. We believe that different experiences and backgrounds collectively make us wiser and stronger, and we ensure that our co-workers bloom into their best selves as they contribute to our business. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.

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6 - 10 years

5 - 7 Lacs

Dahej

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1) Liaising between plant and HO 2) Auditing all records maintained by Plant 3) Interaction with Goverment bodies etc. 4) fulfillment of all statutory requirements. 5) Commercial negotiations , execution of site work and new process implementations. Required Candidate profile A mechanical engineering diploma is preferable ,with a diploma/ degree in IR with min 6-8 years of exp of Greenfield Projects as an Admin & Liaison Manager in any manufacturing plant is mandatory.

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15 - 18 years

7 - 8 Lacs

Haldia

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Can handle entire IR, Personal, HR & Admin Matters, Recruitment, Labor & Attendance management, Payroll, Housekeeping ,Security, Compliances , Documentation and Reporting, Policy Implementation ,Training , Development and Local Liaisoning etc. Required Candidate profile Can handle entire IR, Personal, HR & Admin Matters, Recruitment, Labor & Attendance management, Payroll, Housekeeping ,Security, Compliances , Documentation and Reporting, and Local Liaisoning etc.

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15 - 24 years

15 - 30 Lacs

Guwahati

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Key Responsibilities: 1. Industrial Relations (IR): Build and maintain strong relationships with trade unions and government labor authorities. Lead negotiations, settlements, and grievance redressal with a strategic and business-aligned approach Ensure 100% compliance with all labor laws Factories Act, ID Act, CLRA, etc. Manage discipline processes, domestic inquiries, and ensure proper documentation and closure Monitor industrial climate and proactively mitigate potential disruptions. 2. Human Resource Management (HRM): Drive employee engagement initiatives and foster a high-performance culture. Oversee manpower planning, recruitment for workmen & staff, and skill development initiatives. Collaborate with HODs for performance management, training needs analysis, and L&D programs. Ensure effective onboarding, policy implementation, and adherence to HR SOPs. Maintain and audit employee records in LMS and other HR systems. 3. Compliance & Audit: Ensure timely submission of statutory returns and reports. Liaise with external agencies, auditors, and legal consultants for compliance matters. Lead internal audits and compliance assessments, and close any gaps in labor practices. Key Requirements: Postgraduate in HR/IR/Labour Welfare from a reputed institute (e.g., MBA/MSW/MLW). Minimum 15 years of relevant experience in IR & HRM in a large manufacturing setup. Strong exposure to unionized environments and handling long-term settlements. Sound knowledge of Indian labor laws, compliance, and social accountability audits. Proficient in HRMS/LMS systems and data analytics. Having experience in North East Location is mandatory

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4 - 9 years

5 - 12 Lacs

Navi Mumbai

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Job description- Job description: Role & responsibilities - * Ensure compliance with contract labor laws and statutory requirements. *Drive employee welfare, engagement, and well-being initiatives. *Audit preparations and maintain adherence to safety standards. *Manage employee relations and resolve grievances effectively. *Utilize technology for compliance tracking and operational efficiency. Key skills required - 1. Governance: Ensure compliance with labor laws, environmental regulations, safety policies, and statutory requirements. 2. Execution: Implement CWMS for invoices, monitor LLCS compliance, track grievances, manage audits, and enforce discipline. 3. People: Handle employee relations, resolve grievances, conduct welfare activities, and organize safety & compliance training. 4. Technology: Digitize compliance records, manage contract labor data, and use MySetu & IMS portals for documentation.

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10 - 12 years

25 - 35 Lacs

Bengaluru

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Role & responsibilities Lead Employee & Industrial Relations strategy across PAN India operations, ensuring alignment with business goals and compliance with applicable labour laws. Manage union negotiations and collective bargaining agreements , including preparation, strategy, and execution of labour contracts. Serve as a key advisor to management and employees on HR policies, disciplinary actions, grievance redressal, and statutory obligations. Promote a positive work culture by advocating transparent communication, employee engagement, and conflict resolution initiatives. Support Regional HR/IR teams with guidance on complex labour issues, workforce productivity, and employee performance matters. Oversee compliance with Indian and select international labour laws (particularly UK and Germany), ensuring ethical and legal workforce practices. Provide regular reporting and analytics on employee relations issues, corrective actions, and key performance indicators. Develop and implement training programs for managers and supervisors on employee relations, grievance handling, and labour law awareness. Lead major investigations and fact-finding efforts in cases of employee disputes or workplace misconduct. Assist in strike contingency planning and manage communications, logistics, and support during work stoppages or industrial actions. Represent the organization in mediations, arbitrations, and interactions with labour offices or external legal bodies. Stay abreast of evolving labour regulations and industrial relations trends to inform policy development and risk mitigation strategies. Qualifications: Postgraduate degree in Personnel Management / Human Resources. Diploma in Labour Laws and Labour Welfare. 1520 years of experience managing employee and industrial relations across a PAN India landscape. Preferred candidate profile Candidate should have 12+ years of experience in employee relations, union management, and industrial relations within a manufacturing setup. Must have strong knowledge of statutory compliance and labour laws. Exposure to international labour regulations (especially UK/Germany) is preferred. Should possess excellent negotiation and conflict resolution skills. Must be open to relocation to Bangalore.

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10.0 - 15.0 years

7 - 12 Lacs

noida

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Job Description: The Contract Manager is responsible for overseeing contract administration, deploy contractors , negotiation, and compliance for projects. This role ensures that all contractual obligations are met while minimizing risks, controlling costs, and maintaining legal and regulatory compliance throughout the project lifecycle. Key Responsibilities: 1. Contract Management Administration ,Contractor deployment. Draft, review, and manage all project-related contracts (EPC, subcontractor agreements, vendor contracts). Ensure compliance with terms and conditions, legal requirements, and company policies. Maintain updated records of all contractual documents and correspondence. 2. Tendering & Negotiation Prepare tender documents, evaluate bids, and negotiate contract terms with contractors. Assess risk factors and propose suitable contract strategies. 3. Cost Control & Risk Management Monitor budget allocation and ensure contract costs remain within agreed limits. Identify contractual risks and develop mitigation plans. 4. Claims & Disputes Handle variations, claims, and disputes promptly in line with contract provisions. Work with legal teams to resolve disputes efficiently. 5. Compliance & Legal Coordination Ensure compliance with local governing body laws and safety regulations. Coordinate with legal advisors for any contractual issues. 6. Stakeholder Management Liaise with project managers, subcontractors, and consultants. 7. Reporting Prepare regular reports on contract status, risks, and performance for senior management. Required Qualifications & Skills: Education: Bachelors degree in Civil Engineering, Construction Management will be preferred . Experience: 10+ years of experience in contract administration or management in civil construction projects. Skills: Strong knowledge of contract law & construction regulations. Excellent negotiation and communication skills. Proficiency in MS Office, Analytical thinking and problem-solving skills.

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5.0 - 7.0 years

2 - 5 Lacs

noida

Work from Office

Whatsapp @9462350734 JD-HR Head 1. Strategic HR Leadership 2. Talent Acquisition & Management 3. Performance Management. 4. Employee Engagement & Culture 5. Compliance & Risk Management 6. Learning & Development 7. HR Operations

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12.0 - 15.0 years

0 - 1 Lacs

rajkot

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Purpose of the Role The Industrial Relations Manager is overall responsible for ensuring and implementing all labour and employment laws that are enacted and enforced by local bodies, regulatory, state, and central governments across all projects and asset sites. Role & responsibilities Partner with all the internal and external relevant interested parties and ensure that the labour compliance requirements are implemented in accordance with the applicable laws. Liaise with relevant authorities or as required to ensure timely and accurate compliance requirement adherence. Ensure application of all labour laws compliance applicable on the company and its contractors including application, file periodic return and maintaining records. Ensure all labour compliance and paper works are completed before commencement of works and deployment of workers on sites. Maintaining appropriate and relevant documents and records of all cases and compliance register documents. Working with project and asset managers, monitoring and manage legal and regulatory risks related to labour and employment and advise management on compliance. Consult and coordinate with internal / external stakeholders as necessary to resolve the labour and social responsibility compliance issues. Conduct periodic internal reviews, audits or inspections of sites to ensure that compliance of norms and IR procedures. Identify compliance issues that require follow-up or investigation, conducting & directing the internal investigation of compliance issues. Coordinate audits of various statutory, social security and labour laws and attend to labour & employment related observations from authorities ensuring closure on the gaps or any complaints. Serve as a confidential point of contact to communicate with management, seek clarification on issues or dilemmas, or report irregularities. Organizing health camps, trainings and engagement events to safeguard the workers economic and social interests. Ensure improvements in implementation, monitoring, communication, or enforcement of compliance standards. Stay up to date with labour laws, regulations, and industry standards and Responsible for updating and keeping track of amendments in labour laws acts, rules, procedures across India and analyse applicability / impact on the company. Efficiently manage and execute assignments across India as needed. Preferred candidate profile Should have a minimum 10 years extensive experience legal, labour laws, and statutory legislation compliances in projects and asset sites. Bachelor of Laws (LLB) or BBA HRM & Labour Relations PG Degree in Labour Laws or MBA or Post graduate diploma in Industrial and Labour Relations. Master in Labour Study. Excellent Communication Skills - verbal and written. Desirable Masters Labour Studies

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12.0 - 14.0 years

25 - 30 Lacs

hosur

Work from Office

labour laws and compliance Factory operations contract labour mgmt automation and new HR practices Corporate HR plan - PMS, L&D, Action planning & execution of employee engagement Budgeting, Administration and facilities management of units, Required Candidate profile MBA from a reputed institute and having a work experience of 10 - 12 years doing a similar role in mid-sized companies.

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7.0 - 11.0 years

5 - 10 Lacs

bengaluru

Work from Office

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThe process lead will be responsible for supervising the day to day operational and administrative activities, ensuring that all processes are followed / executed and that deadlines are met. The Supervisor will be expected to guide their team in the fulfilment of goals in relation to Service Level Agreements. Team Lead will assist in the identification, assessment and resolution of complex issues/problems raised by team members. The Supervisor will interact with SDM/ASDM at client end.Key Result Areas:*Collaborates with client almost on a daily basis to ensure delivery of services.*Ensures service measures are met in accordance with the Service Level Agreement (SLA).*Provide performance feedback and career guidance to all direct ReparteesEmployee Services - More into query/case managementHandle and manage process & people escalations appropriately.*Reviews queue management and ensures all requests are completed.*Suggests process improvements and helps team implement their ideas.*Acts as the SME for the process and aligns work instructions as per global procedures.*Ensure adherence to policy and procedures of the organizationManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Detail orientationWritten and verbal communicationLeave & Absence AdministrationMS OfficeWorkday & Service NowData Quality Problem solving and issue resolutionMetrics & ReportingOperational Excellence Operations Management Project Management Service Quality Management US Regulations on LOA & AccommodationAnalytical ThinkingCritical ThinkingLeadership and SupervisionMulti Tasking/ Time MgtTeaming and CollaborationResult Oriented" Effective Communication(verbal & Non verbal)"Critical ThinkingProblem ManagementRegular review of Local Work Instruction by ensuring the latest update are capturedPrioritize own activities and assist team members as needed in order to meet client deadlines and quality standardsDemonstrates knowledge of Leave and Absence processes and related systems to effectively perform responsibilitiesParticipates in cross-functional training and fulfils team backup responsibilitiesResearches and resolves issues related to processing leave transactions in ERPImplement the Performance Improvement Plan for Bottom Performer by working with HR TeamNeed to have minimum of 10 plus years of work experience in Leave of AbsencePrior experience of handling policy discussion calls on FMLA, HIPAA & ADA is a mustNeed to have prior experience with the following applications:Workday & Service Now Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsEnsuring regular connect with the Client Stake holders related to Leave of AbsenceEnsuring regular connect with the Non Operation Stake holders (Technology, Business Excellence & Capability Development Team)Ensuring the Compliance are tracked effectively and discussed with client and leadership on regular basisReviewing and prioritizing the requests placed by the clients.Take an active role in meeting the Client SLA s and OLA s.Responsible for team members Performance Evaluation, Career Counselling and RecognitionEnsuring all SLA requirements are met as agreed with the client.Provides day to day operational statistics and escalates any potential/current issue with clientHave regular connects with clients and stakeholder to discuss the changes in process or improvement ideasExecute processes and advise customers and clients on areas of employee servicesProvide clear communication and follow up to both the requestor and client (as appropriate)Identify, assess and resolve complex issues/problems Finalize case work when necessary to close in system as requiredMaintain strict confidentiality throughout conversations, investigations and while handling documentation to meet client requirementsMaintain up-to-date knowledge of client policies, statutory requirements and special handling procedures in all functional areasSeek advice and escalate issues when appropriateUnderstanding the detailed functionality of all tools and applications used for Leave and Absence Administration.Understanding the end to end processes of Leave and Absence Administration including Client Policies, State or any governing body s regulation.Provide expertise on all Service elements of Leave and Absence.Regular review & update of OE Documents mainly FMEA & Detailed Process Map Qualification Any Graduation

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