113 L3 Jobs - Page 3

Company Description Eagle Information Systems Pvt. Ltd. has been a trustworthy IT services and BPO partner for businesses for over three decades. Their tailored solutions empower businesses to achieve greater efficiency, reduce costs, enhance customer satisfaction, and gain a competitive edge. Eagle offers various IT services including third party maintenance, managed services, professional services, and staffing, as well as business process outsourcing solutions. Role Description This is a full-time on-site role in Ballabgarh for a VIP Support Engineer L3 at Eagle Information Systems Pvt. Ltd. The VIP Support Engineer L3 will be responsible for troubleshooting technical issues, providing technical and customer support, and ensuring the smooth operation of systems and services for VIP clients. VIP Support - (Loc: Ballabhgarh) Resolution of Desk side related issues within SLA Installing & configuring new devices, updates & patches. Standard products support for Setup (LT/DT/Printers/Scanners/Mobile etc). Installing standard Image and Software Windows & standard applications updates for non-compliant device supporting Standard applications & devices. (MS Teams, Cisco JabberEnterprise Voice, Microsoft Outlook/Exchange/Lotus notes/O365) ITSM Tool - Updating Tickets comments & closure remarks. Licensing with Warranty, AMC & other 3rd party Vendors,Resolution of RO/ZO & Part Centre calls & Remote support. Conducting awareness training session to users on new technologies, Anti-virus Management & Security Disk encryption Support. Identify incidents related to Application, or Operating System thru ITSM Tool. ITIL Basic Understanding (Incident, Problem, Change, Service Level Management) Overall Ticket ownership and management for VIP Users (GM and Above). Supporting Microsoft Desktop/Laptops, Apple technologies and Devices and network connectivity. Supporting Skype/Cisco Jabber Enterprise Voice and Microsoft Teams / O365, including advanced troubleshooting. Support of iOS and Android mobile devices and MDM solutions. Support Full Disk Encryption, Antivirus and SCCM for endpoint management and software delivery. Support for any AD Group membership, access related issues for VIP users Conducting awareness Training Session of Users on New Technologies and Devices(Quarterly)

Strong hands-on experience in L2/L3 Network Protocol Testing Proficiency in Python for test automation Experience in Automation Testing frameworks and tools Good understanding of Linux-based test environments and NOS (Network Operating Systems)

Technical lead with L2/L3 protocol experience and strong C programming skill in Linux environment, Experienced in developing and debugging L2/L3 protocols, including full or partial protocol development and Bug fixes, Experienced in working with CISCO OS like IOS, IOS-XE, NX-OS etc, Working experience in Multi-Threading & Socket Programming, Very good understanding of the data structure, Good understanding of software architecture for L2/L3 components Experience in SONIC NOS is an added plus, Experience in programmable packet pipelines is an added plus Note: L2/L3 Protocols can be anything. However, these are some most popular L2/L3 protocols (VLAN, STP, RSTP, MSTP, VXLAN, LLDP, LAG, BGP, OSPF, RIP, EIGRP, IGMP, PIM, MPLS, GRE, IPSec)

Job description Your Role You will be responsible for the generation, co-ordination and execution of test plans for the next generation data networking product with the objective of ensuring the release required software and hardware implementation meet customer requirement, approval and certification criteria. Desired Candidate Profile Minimum 4 years of hands on Experience of L2/L3 Network equipment in different testing aspects: Functional, System, Performance and Scale Must have hands-on experience on production testing of core data network elements Must have hands-on experience on Cisco core network routers Hands-on experience in: L2/L3 Technologies : MPLS , BGP , IPv4, IPv6 Your Responsibilities Take test delivery ownership for a feature or a group of features. Understanding end-to-end feature requirements at individual and architecture level. In depth knowledge of the hardware and protocols involved, their dependencies and their role within the product architecture. Thorough understanding of the impact of requirements across various releases. Confidence to take on the architects and question every requirement for their individual validity and completeness towards the deliverable. Develop, execute and automate test plans to validate customer use-cases and product capabilities and Requirements Execution of manual and automation end-to-end feature testing. Due diligence to make sure the test cases cover the complete landscape of feature being tested. Ensure test environment sufficiency of traffic generators, cards, and system set up and making sure it is ready for completion of the work. Deliver the manual and automation test results on time within given quality parameters.

India's TOP MNC at Gurgaon is hiring for CUSTOMER SUPPORT VOICE process. ------------------------------------------------------------------------ Job Location: DLF Phase 3, Gurgaon Salary : UPTO 38K inhand + Other allowances & Floor incentives + Night Cab (Note: RELOCATION IS MANDATORY FOR CANDIDATES FROM FARIDABAD) ------------------------------------------------------------------------ Minimum 1 year of recent INTERNATIONAL or DOMESTIC experience is mandatory. Should have excellent English language proficiency. Grad/Ug and Btech Candidates can apply 5 Days working, Sat & Sun are fixed off cab, Comfortable shifts with Cab is available CALL US IMMEDIATELY TO GET MORE DETAILS EASY INTERVIEWS: Request you to Ping us on WhatsApp as well, to get a quick response. Senior HR Ankita - 8077879468 ( Call & WhatsApp) Email : ankibisht12345@gmail.com TOUCH CONSULTANTS NO CHARGES

India's TOP MNC at Gurgaon is hiring for CUSTOMER SUPPORT VOICE process. Job Location: DLF Phase 3, Gurgaon Salary : UPTO 38K inhand + Other allowances & Floor incentives + Night Cab (Note: RELOCATION IS MANDATORY FOR CANDIDATES FROM FARIDABAD) ------------------------------------------------------------------------ Minimum 1 year of recent INTERNATIONAL or DOMESTIC experience is mandatory. Should have excellent English language proficiency. Grad/Ug and Btech Candidates can apply 5 Days working, Sat & Sun are fixed off cab, Comfortable shifts with Cab is available CALL US IMMEDIATELY TO GET MORE DETAILS EASY INTERVIEWS: Request you to Ping us on WhatsApp as well, to get a quick response. Sr HR Ankita - 8077879468 ( Call & WhatsApp) Email : ankibisht12345@gmail.com TOUCH CONSULTANTS NO CHARGES

www.palcnetworks.com Senior Networking Engineer We are looking for a Senior Networking Engineer with 5+ years of experience in: Networking Development: L2/L3 network design and management Embedded Systems: C programming in UNIX/Linux environments Expertise in at least one of the following: L2/L3 networking protocols (e.g., STP, IGMP, DHCP, OSPF, PIM) Data forwarding with/without switch-ASIC chipset Operating system internals (memory management, process scheduling, interrupts) Open-source Embedded OS development for routers/switches Optional but preferred: Netconf/YANG Hardware tools (JTAG, oscilloscope, etc.) What Were Looking For: Fluent in English Analytical and problem-solving mindset Proactive and team-oriented Passionate about datacom and emerging technologies Join us and be part of a team shaping the future of networking!

Resource: L3 Support Engineer (Infra) Area: Includes Bare Metal, VMware and OpenStack, backup and archival and compliance in production Scope of work • Expert in troubleshooting issues/incidents related to Virtualization and Storage across VMware, OpenStack and backup & archival. Perform Incident management, Problem management and capacity management tasks. Devops, Kubernetes (K8) terraform, Ansible, CI/CD, OpenStack (Nova, Ceilometer, Neutronand ceph etc.,) Maintain knowledge base for alert handling, and where possible integrate this directly into monitoring or ticketing tools/ assist in alerts fine tuning. Maintain and contribute to Standard Operating Procedures for common operational tasks. Storage Management Tasks such as monitoring, backup and archival, creation and modifications of LUNs, Snapshots, Data Replication, Reporting and analysis. Storage, Backup, DR, Availability Management. Scripting and Automating tasks and processes. Troubleshoot Backup devices including Commvault, networker devices and manage backup polices including full, incremental, differential, and various other backups. Responsible for Service request management, Incident Management, Change Management and problem resolution for all critical incidents. Be the focal point while leading a Major incident up to & including interacting with Sr. IT Leadership as needed to help expedite incident resolution. Provide support and participate in the CAB and change control process. Provide appropriate inputs to the Problem management process, RCA preparation. Drive timely resolution of service requests, incidents and periodically communicate status. Liaise with the Business and Application owner for major activities like Integrated Business continuity exercise/ DR, application migration and other major incidents/ changes. Assist in integrating processes into Service management tools (BMC ITSM). Identify and recommend improvements to existing processes. Notify, escalate, and communicate to senior management on status of critical service requests, major incidents and changes as necessary. Skill Set • Experience in OS platforms (windows, linux, centos, ubuntu etc.,) • Experience in Cloud technologies (VMware suite) and open stack. Hands on experience in ticketing and monitoring systems ( Ex BMC suite- ITSM, TSSA, REMEDY etc.,). Ability to prioritize and multitask. Excellent communication and interpersonal skills.

India's TOP MNC is hiring candidates for International & Domestic Voice Processes. Working Location : Gurgaon Note: Relocation is MANDATORY fto Delhi/ Haryana, once the job is confirmed. SALARY: Upto 38K Inhand + Incentives, Other allowances & Night Cab ---------------------------------------------------------------------------- Minimum 1 year of BPO Company experience in customer support domain is mandatory. Voice, Chat and Blended processes are active. Grad & Undergraduates can apply Candidates should be proficient in English language Easy Interview Rounds : 1 Day process 5 Days Working, Sat & Sun are fixed off CONTACT IMMEDIATELY FOR MORE DETAILS Senior HR Ankita : 8077879468 ( Call & Share your details on WhatsApp as well) Email :ankibisht12345@gmail.com NO CHARGES : Please share the Job details with Friends TOUCH CONSULTANTS

India's TOP MNC is hiring candidates for International & Domestic Voice Processes. Working Location : Gurgaon Note: Relocation is MANDATORY for candidates from Jaipur & Ranchi to Delhi/ Haryana once the job is confirmed. SALARY: Upto 38K Inhand + Incentives, Other allowances & Night Cab ---------------------------------------------------------------------------- Minimum 1 year of BPO Company experience in customer support domain is mandatory. Voice, Chat and Blended processes are active. Grad & Undergraduates can apply Candidates should be proficient in English language Easy Interview Rounds : 1 Day process 5 Days Working, Sat & Sun are fixed off CONTACT IMMEDIATELY FOR MORE DETAILS Senior HR Ankita : 8077879468 ( Call & Share your details on WhatsApp as well) Email :ankibisht12345@gmail.com NO CHARGES : Please share the Job details with Friends TOUCH CONSULTANTS

India's TOP MNC is hiring candidates for International & Domestic Voice Processes. Working Location : Gurgaon Note: Relocation is MANDATORY for candidates from Mohali ,Kolkata and UP to Delhi/Haryana once the job is confirmed. SALARY: Upto 38K Inhand + Incentives, Other allowances & Night Cab ---------------------------------------------------------------------------- Minimum 1 year of BPO Company experience in customer support domain is mandatory. Voice, Chat and Blended processes are active. Grad & Undergraduates can apply Candidates should be proficient in English language Easy Interview Rounds : 1 Day process 5 Days Working, Sat & Sun are fixed off CONTACT IMMEDIATELY FOR MORE DETAILS Senior HR Ankita : 8077879468 ( Call & Share your details on WhatsApp as well) Email :ankibisht12345@gmail.com NO CHARGES : Please share the Job details with Friends TOUCH CONSULTANTS

Main Key Skill- LAN,WAN, SDWAN ,Routing, Switching, Troubleshooting Exp: 4 to 13 years Education: Any Graduate Location: Pune & Noida Mode of Work: Work from Office ( Rotational Shift & 5 Days From office ) Role: L2/L3 networking engineer Job Description: Key skills: LAN,WAN, SDWAN ,Routing, Switching, Troubleshooting Skill required: Duties and Responsibilities Troubleshooting the complex/multi-domain/ incidents, that require design changes or involvement of OEMs, on the network and services that are escalated by L2 Resolver Group while adhering to SLA/KPIs Providing L3 level of Network and Service Assurance support for enterprise network on routing and switching and is comprised of Cisco based WAN/ LAN / WLAN and SDWAN technologies Carrying out complex network change events. Acting as the architect for the projects in the day 2 scenario Provide design and deployment guidance on new enterprise sites, make configuration pack and deploy it on ground. Raising TAC cases with OEMs and drive the resolution of complex incidents Coordinating with the fault management teams of the CSPs for the resolution of access link issues Working directly with OEMs for upgrades for EoL/EoS based Life Cycle Management. Designing and implementing the final fix for resolving the complex incidents in coordination with OEMs or CSPs. Representing the Operations team in architectural and roadmap discussions along with the customer Analyzing the technological advancement in the industry and acting as the technical advisor to the customer Assisting the Major Incident resolution by actively participating in the process. Minimum Job Entry Requirements Bachelor of engineering degree and 10-12 years of experience on Networking Technologies. Experience on Large Enterprise Networks in Service assurance area preferably at L3 level. Strong experience on EIGRP, OSPF, BGP, MPLS, CoS, QoS, VRF, VLANS, and VPNs. Strong understanding of Network Segmentation approaches and CISCO SD Access based Network Segregation Knowledge and experience on Infoblox DDI (DNS, DHCP & IPAM) and Cisco ISE will be a plus. Must have CCNP (Routing & Switching)/CCIE R&S desirable Strong analytical skills to resolve problems. Strong oral and written communication skills to coordinate repair efforts and prepare reports. Ability to manage multiple tasks in a fast-paced complex network environment. Strong skills on MS Office for reports and preparation of RCA Self-starter with attention to detail and ability to maintain focus over long periods of time. Ability to work on call support at odd hours as needed. Strong hands-on experience on the following (Mandatory) Routers Cisco ASR 1001-X, Cisco ASR 1001-HX, Cisco ASR 1002-HX LAN Switches 9500/9300/9200/6800/4500/3850/3750/3730/3650/83560/3550/2960 SDWAN C8500/C8300/C8200/8500L WAP – 9115/6300/3702/3502/2802/2702/2602/1852/1832/1702/1602/1562 WLAN Controller – CT3504/5520/9800LC Radius Server – Cisco ISE/Appliance Server (SDDC)/Halt3 cage SG4 Role & responsibilities

Strong knowledge of L2/L3 troubleshooting Third-line support for high-complexity incidents Experience in routing protocols - RIP V1/V2, OSPF, IGRP & EIGRP, BGP Troubleshooting on MPLS, VPLS, and IP routing Must have experience with Huawei devices.

Supervise and train mobile repair technicians Assign tasks and monitor performance Oversee the repair process, from diagnosis to completion Ensure repairs are completed efficiently and to high-quality standards Manage inventory of parts and tools Required Candidate profile Candidate must have some prior experience in Quality Checking/Repairs of mobile handsets. Candidate must have basic excel knowledge. Candidate with Similar Work Experience preferred. Perks and benefits Best in the industry

Oversee daily Ops, including scheduling, resource allocation, & smooth workflow Service Quality & Standards Process Improvement Customer Satisfaction Service Quality & Standards Performance Monitoring Compliance Collaboration Reporting & Analysis Required Candidate profile Candidate must have Technical Skill of Mobile Repairing Excel knowledge. Team Leadership & Development Problem-Solving Communication Organizational Skills Communication Analytical Skills Perks and benefits Best in the industry

Job Overview: We are seeking a highly skilled Service Delivery Manager to oversee and manage service delivery operations, ensuring adherence to SLAs and maintaining strong client relationships. The ideal candidate will be driving continuous improvements in service quality and operational efficiency. Key Responsibilities: Oversee end-to-end service delivery for application support, including enhancements and L1, L2, and L3 support. Ensure strict adherence to SLAs (P1-P4 ticketing structure) and service commitments. Lead L1, L2, and L3 support teams, starting with 5 to 6 members and scaling up over time. Collaborate with the onshore Service Delivery Manager (SDM) for seamless coordination. Develop and implement best practices for governance, incident management, knowledge management, and performance monitoring. Utilize JIRA, Site24x7, and dashboards for effective monitoring and reporting. Drive automation and innovation by recommending and implementing appropriate tools and processes to enhance service efficiency. Required Skills: Around 10 years of experience in IT Service Delivery Management, preferably in the banking domain. Hands-on experience with JIRA Service Management, AWS, and monitoring tools. Strong understanding of microservices, DevOps, and cloud-native applications. Experience in managing both desktop and mobile applications. ITIL certification & L3 support is preferred Proficiency in at least one of the following areas is required: Programming Languages: Python or Java Frontend Development: React, HTML, CSS Backend Development: Node.js, .NET (C#) Software Development: C, C++ AI/ML & Data Technologies: AI/ML Application Development, Data Science, Data Analytics ETL Development: Experience in Extract, Transform, Load (ETL) processes

Detail JD: Engineer should have strong network automation experience, preferably with pyats/cafy automation framework. Having good understanding of routing protocols with configuration/troubleshooting knowledge on Cisco XR platforms. Automation Mandatory - Python L2 and L3 Protocols are mandatory Preferably cisco pyats Regression experience

Java Production Support Position Description • Development / Production support experience in Java and Linux with good knowledge on Oracle database. • Must be aware about Incident management and change management process. • Good knowledge of Unix and SQLs is required. • Experience with CA7 and Dynatrace. • Prepares requirement definition, design, technical specifications. • Provides coding, testing and implementation support for identified technical platform (i.e., Mainframe, Mid-range, Distributed or Web). • Analyzes user requirements, and defines technical project scope and assumptions for assigned tasks. Creates business and/or technical designs for new systems, and/or modifications to existing systems Your future duties and responsibilities Required qualifications to be successful in this role Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

We are looking for "Sr network Engineer" with Minimum 5 years experience Contact- Yashra (95001 81847) Required Candidate profile Primarily looking for a Network Engineer Working large network operations environment within FSI, Hold L3 Engineer

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Technical Services Implementation Engineer (L3) is a seasoned engineering role, responsible for providing technical support to clients. This includes remotely supporting clients within service level agreements (SLAs); to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. This role is involved in more complex environments for installation, configuration and fault management. What you'll be doing Key Responsibilities: (L3) Routing & Switching + Security Experience of 8-12 years in networking domain with basic and Advanced routing/switching skills in the field role. Should be able to Implement Routing Switching, SD-WAN, SP, Datacenter related projects. Create network documentation LLD and AS-BUILD, SOPs for the deployments. Performing analysis of network needs and contributes to design (Low Level Design), integration, and installation of Network hardware and software. Should be having excellent knowledge on L3 routing, VRF & Switching for troubleshooting, implementation and optimizing network deployment. Datacenter: Nexus (VDC, VPCs, FEXs, VxLan). ACI (Spine and Leaf, APICs, Tenants, VRFs, BDs, EPGs, L2 Outs, L3 Outs, L4-7 services) SDWAN: Configuration and deployment of SD-WAN controllers Good understanding of SD-Wan components like , vSmart Controller, Manage NMS,vBond Orchestrator,vEdge Routers Implementation of controllers data policies & operations job in field Implementation of DIA , Dynamic tunnels. Qos deployment Able to handle SD-wan operations. Cisco Catalyst Switches, Nexus Switches, ISR, ASR Routers. Cisco SD-WAN(Viptela), Silverpeak(Aruba), Meraki. Security requirement: Security Firewall (Cisco ASA, IPSEC VPN/Checkpoint/Palo alto) Performing analysis of network security needs and contributes to design (Low Level Design), integration, and installation of security hardware and software's Resolve the majority of configuration-related issues AAA/ACS/Tacacs/Radius Management Hands on technical experience working with VPN technologies (IPSEC, SSL VPN, WebVPN, AnyConnect, DMVPN , GET VPN) Experience with secure remote access/WAN technologies (IPsec, VPN, etc) Maintaining and administering perimeter security systems such as firewalls, intrusion detection systems, VPN etc as per OEM specific technologies Requirements: 1. 8-12 year’s work experience. 2. Ready to work in Field role 3. Location: Kolkata 4. BE/B.Tech degree, MCA or equivalent preferred Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Position Purpose Senior Support Analyst will be responsible to provide level 1 and level 2 functional and technical support, role will require high level of commitment and pro-activeness to maintain the 24*7 availability of the applications leveraging on other sites in follow the sun model. Support of in-scope applications including but not limited to monitoring, troubleshooting, resolving and communicating the production events. Maintaining the application Infrastructure & peripherals in production and staging, managing obsolescence & upgrade activities, Role will be responsible for resolving user queries and provide functional support utilizing systems technical architecture knowledge. Ensuring smooth execution of batches, delivering the production change, manage Incidents and problem within the in-scope applications. The role needs to ensure availability of the application & that all relevant events and issues are recorded and resolved in timely manner. Education Level: Bachelor Degree or equivalent Experience Level 4 to 8 yrs of experience. Technical & Behavioral Competencies Must have: - Good working knowledge in Linux & Windows environment with troubleshooting & administration experience Good Working knowledge on database such as Oracle DB / Microsoft SQL Server Hands on Scripting knowledge & experience on any language Shell scripting/ Python Generic knowledge on application firewalls, load balancers, networking principles, DMZ, network security Good knowledge on ITSM and Application production support tools & protocols Hands on knowledge on Monitoring Tools like Dynatrace/Geneos or others Hands on knowledge on Scheduling Tools like Autosys/Cron Good to have Skills: - Exposure to Devops platform (Jenkins/Ansible tower) Exposure to application metrics and reporting tools like Kibana Understanding of dependency management (Gradle/Maven), Event based frameworks (Kafka/IBM MQ) Experience with IIS Administration / Weblogic /Webshpere administration Experience with Java application servers like IBM WebSphere or Apache Tomcat. Ability to configure a Java Application Server, notably:JVM settings,HTTP Connector configuration,Database Connection Pool,MQ Connection Pool Experience with ELK stack, Elastic search Direct Responsibilities Candidate must work as level 2/3 and be an escalation point for others in the team to bring technical and product issues to resolve. Responsible for monitoring production environment and act proactively to prevent performance issues or application crash. Responsible for resolving support issue by using his technical expertise and flexible enough to look for solutions that may be out of the box. Handling ITIL Methodologies like Change, Incident, Problem, and Service Management Monitoring night batch and ensuring reports are generated well and transferred to client by adhering the SLA defined. Monitor the recurrent incidents, perform problem management and escalate to the next level of support or development team when required Coordinate with Infrastructure teams on events of patching & up gradation of servers to ensure the applications are stable & running after the infra work Responsible for UAT/PROD deployment & validation, Analyzing/documenting problems, recommending solutions, & initiating corrective action Providing coaching and mentoring to junior colleagues, transferring skills and expertise as required. Contributing Responsibilities To Train new comers for functional and technical knowledge To improve the application performance Provide technical leadership and mentoring to junior developers Collaborate with cross-functional teams to identify and prioritize software features and enhancements

We are looking for a skilled Level 3 Developer with expertise in C/C++, CU/DU architecture, RRC protocols, and ORAN standards. You will design, develop, and optimize software solutions that enhance our telecommunications products. Required Candidate profile Develop and maintain software applications using C/C++ for telecommunications systems. Implement CU/DU architectures in line with ORAN specifications.

Lead L2/L3 support & development for Java/Spring Boot apps, troubleshoot issues, manage incidents, enhance features, deploy via Terraform, Docker, Kubernetes, Skills: Java, Spring Boot, SQL, Linux, Terraform, Docker, Kubernetes, troubleshooting.

Job title: Deputy Manager- IT Infrastructure Job Location: Bangalore (Hoskote) About the job role: The requirement of this role is to provide the Level-1 Support for all the End User Computer devices which includes Desktops, Laptops, Printers, Barcode scanner, Android Devices, production and non-production applications. The candidate will also be the part of the Zonal/Central Desktop Engineering Team to take the active participation in the roll outs/upgrades and management of Desktop Engineering related applications and infrastructure. He will also be responsible to support the zonal users in resolving complex system related issues. Candidate to assist and suggest the technology upgrades and related innovations required enhancing the customer experience and at the same time to take the lead to get the same implemented at all the sites once approved by the supervisors. Job Responsibilities: Good exposure and hand-on knowledge in currently used Microsoft Operating Systems including migrations, upgrades and troubleshooting etc. Should have good hardware troubleshooting skills in desktop, laptop, printers etc. and have knowledge of Desktop/Laptop Imaging, Standardization, Security, management, Remote Management, Virtual Desktop Environment. Responsible for Level-1 Escalations on all the end user devices. Should be able to configure and troubleshoot Mobile devices, smart phones and tablets for Internet/Intranet, corporate applications etc. Should have exposure to Group Policies. Knowledge to any Helpdesk Ticketing /Call Monitoring System would be an added advantage. Knowledge and experience of configuring Windows Environment (DHCP, DNS, FTP, Group Policies, IIS) Knowledge and experience of Installation, Configuration & troubleshooting of MS Outlook, Windows live mail. Knowledge and experience of Troubleshooting LAN based network as well Wi-Fi and VPN related issue. Knowledge and experience of Knowledge of normal router configuration (DMZ, NAT, Port Forwarding) Knowledge of Remote Support tools Like VNC/TeamViewer/AMMYY etc. Knowledge and experience to identify, evaluate, prioritize and troubleshoot internal users problems and complaints. Knowledge and experience of IT inventory and IT Stock management. Should have knowledge of CCTV/DVR/Biometric installation and configuration. Responsible for Antivirus installation configuration and update, Windows update in Desktop and laptop. Soft Skills Good communication and conversation skills (Verbal and Written) Good documentation skills. Good working knowledge of MS OFFICE (especially Excel, Outlook) Able to handle unforeseen situations and pressure High level of acceptance REQUIRED SKILLS, EDUCATION & EXPERIENCE Education: Graduate in any Stream Experience: Minimum of 3-4 years in similar role Certification: MCSE/CCNA Certification Technical Skills: 3-4 years of experience with Microsoft Windows Operating Systems, Microsoft Office 2013, Good Desktop Hardware troubleshooting skills, Good Mobile Device troubleshooting skills, Any Anti-Virus Software, Video Conferencing Systems. PC Skills: 2-3 years supporting client end devices and peripherals. Other: Strong ability to support all types of Business users

Role & responsibilities We are looking for a highly skilled Datacom Developer with expertise in Layer 2 and Layer 3 networking protocols, GPON , XGSPON , PON technologies, and strong programming experience in C . This role requires hands-on experience in managing and developing network solutions, working with complex networking protocols, and developing software solutions for networking devices, particularly in the broadband and telecommunications industry. Knowledge of Linux and OpenWrt as well as network management protocols like TR069 and SNMPv2 will be essential. As a Datacom Developer, you will be responsible for designing, implementing, and optimizing software solutions for networking hardware and systems, working in close collaboration with cross-functional teams to ensure network performance, scalability, and reliability. Layer 2/Layer 3 Networking : Develop and implement solutions for Ethernet , VLANs , L2 QoS , rate limiting, packet scheduling algorithms, IGMP snooping , Q-in-Q , VLAN manipulation , and PCP rewrite . Work with IPv4 , IPv6 , TCP/UDP , NAT , Firewall (iptables) , DHCPv4/v6 , Port forwarding , Source-based routing , and Policy-based routing . Design and implement L3 QoS , IGMP proxy , IPv6 MLD snooping , DNS , and DNS proxy configurations for network devices. Develop tools and systems for optimizing and troubleshooting Layer 2/Layer 3 network performance. PON Technologies : Work with GPON , XGSPON , and PON technologies to develop software solutions and optimize network operations. Implement and maintain OMCI (ONT Management and Control Interface) for Optical Network Terminal management. Troubleshoot and resolve issues in PON networks to ensure high performance and reliability. Network Management : Implement TR069 and SNMPv2 for network device management, performance monitoring, and automation. Develop scripts and tools to automate network configuration and monitoring tasks via CLI . Monitor and optimize the performance of network devices, troubleshoot issues, and perform root cause analysis. Programming and System Development : Utilize C programming to develop software for networking devices, including custom firmware development and optimization. Collaborate with hardware teams to integrate network features and solutions into embedded systems. Testing and Debugging : Perform in-depth testing of networking protocols, configurations, and software solutions to ensure functionality and performance. Use tools like Wireshark for packet analysis and debugging network-related issues. Collaboration and Documentation : Collaborate with cross-functional teams to design and deliver solutions that meet business requirements. Provide documentation for software solutions, network configurations, troubleshooting steps, and system optimizations. VoIP (Bonus Knowledge) : If applicable, work with VoIP protocols and configurations, ensuring optimal performance of voice traffic over IP networks. Preferred candidate profile Bachelors Degree in Computer Science, Telecommunications, Electrical Engineering, or a related field. Proven experience with Layer 2 (L2) and Layer 3 (L3) networking protocols, including Ethernet , VLANs , IPv4/IPv6 , NAT , TCP/UDP , DHCPv4/v6 , Port forwarding , and Policy-based routing . Hands-on experience with PON (Passive Optical Networks) technologies, including GPON , XGSPON , and OMCI . Expertise in network management using TR069 , SNMPv2 , and CLI-based configurations . Strong programming skills in C , especially for developing and optimizing networking software. Familiarity with Linux and OpenWrt operating systems. Strong knowledge of L2/L3 QoS , IGMP snooping , IPv6 MLD snooping , and DNS/DNS proxy configurations. Ability to troubleshoot and debug networking devices, protocols, and systems. Experience in performance testing and monitoring of network devices and protocols. Knowledge of VoIP and related protocols, with the ability to manage and optimize voice traffic over IP networks. Familiarity with wireless networks , SDN , or NFV (Network Function Virtualization) principles. Experience with multicast protocols like IGMP proxy and MLD snooping . Familiarity with IPv6 prefix delegation and advanced NAT concepts. Experience with performance analysis tools such as Wireshark or similar packet analyzers. Knowledge of cloud-based networking and distributed systems . About the company : GX Group is a European market leader in Fiber-to-the-Home (FTTH) products, with over 20 years of experience in the manufacturing and development of cutting-edge FTTH solutions. Known for our unwavering commitment to quality and innovation , we invest heavily in research and development (R&D) to create next-generation FTTH products that meet the evolving needs of the telecommunications industry. In 2012, we strengthened our position in the market by acquiring the former Ericsson FTTH end-user equipment , allowing us to further enhance our product portfolio and capabilities. This acquisition solidified our standing as a leader in providing advanced solutions for broadband networks globally. GX India Pvt. Ltd. (GIPL) was established as part of our strategic vision to expand our footprint and contribute to the growth of the telecom sector in one of the worlds fastest-growing economies. At GIPL , we focus on providing open access broadband through reliable and future-proof Customer Premises Equipment (CPEs) that help telecom operators revolutionize the cost-base of their networks . By leveraging state-of-the-art technology, we help network operators create robust, scalable, and sustainable fiber networks. As a trusted partner to network operators worldwide , we are proud to contribute to the rapid development of fiber-based broadband infrastructure and to be an integral part of the global push toward greater connectivity . GX India is committed to providing solutions that not only drive efficiency and performance but also support the digital transformation of emerging economies. Our commitment to excellence has positioned GIPL as a strong and reliable supplier in the telecommunications sector , delivering the highest-quality products and services to meet the needs of our customers and end-users alike.