4 L2L3 Support Jobs

As a Finance Lead at Capgemini, you will play a pivotal role in providing L2 & L3 support within the JDE scope. Your responsibilities will include offering hands-on support across all JDE financial modules, utilizing your strong technical skills to troubleshoot and resolve issues effectively. Collaboration with business teams will be essential to ensure smooth financial operations. In the realm of Software Engineering, your role will involve the development, maintenance, and optimization of software solutions and applications. You will apply scientific methods to analyze and solve software engineering problems, while also contributing to the development and application of software engineering practices and knowledge. Your work will demand original thought, judgment, and the ability to supervise the technical and administrative work of other software engineers. Additionally, you will be expected to enhance your skills and expertise in the software engineering discipline to meet the standard software engineer skills expectations for the applicable role. As a Lead for JDE Finance modules, you will provide hands-on technical expertise to ensure the seamless functioning of financial operations. Your profile will encompass leading L2/L3 support for JDE Finance modules and actively contributing to the smooth financial operations. At Capgemini, we prioritize flexibility and support a healthy work-life balance by offering remote and hybrid work options. You can look forward to competitive compensation and benefits, career development programs, and certifications in cloud technologies. Our diverse and inclusive workplace fosters innovation and collaboration, providing you with an environment where you can thrive. Capgemini is a global business and technology transformation partner, dedicated to helping organizations accelerate their transition to a digital and sustainable world. With a team of over 340,000 members in more than 50 countries, we are committed to creating tangible impact for enterprises and society. Leveraging our 55-year heritage, we are trusted by clients to unlock the value of technology across their entire business needs. Our end-to-end services and solutions, combined with expertise in AI, generative AI, cloud, and data, enable us to address diverse challenges and deliver innovative solutions to our clients.,

As the IT Operations Support Team Lead, you will be responsible for leading and managing a team of IT support professionals to provide L2/L3 support for Unix servers and Middleware applications. Your key duties will include overseeing the installation, configuration, and maintenance of Unix servers and Middleware systems, monitoring system performance, identifying and resolving potential issues proactively, and collaborating with cross-functional teams to implement changes and updates in production environments. You will also provide escalation support for critical incidents, guide the team in problem resolution, ensure adherence to operational procedures and best practices, lead incident management, root cause analysis, and post-mortem reviews for critical incidents, as well as prepare and maintain system documentation, processes, and knowledge base articles. To excel in this role, you should have 8 to 12 years of experience in IT Operations support, with a strong emphasis on Unix servers and Middleware technologies. You must demonstrate proven experience in L2/L3 support in an enterprise environment, possess strong troubleshooting and problem-solving skills, particularly in production environments, and exhibit the ability to lead and mentor a team of IT support professionals. Excellent communication skills, both verbal and written, for effective interaction with stakeholders and clients are essential. The interview for this position is scheduled for 22nd March in Pune, to be conducted face-to-face. Please note that this is a full-time, on-site role in Pune, with a 5-day workweek. We look forward to meeting with qualified candidates who are ready to take on this challenging and rewarding opportunity.,

As a Service Delivery Manager, you will be responsible for managing and overseeing application support projects focusing on .NET technologies in Hyderabad. With 12-15 years of experience, you will play a crucial role in project management, incident management, and ensuring compliance with SLAs. In project management, you will plan, execute, and manage application support projects, collaborating with clients to define requirements and expectations. You will also oversee incident, problem, change, and release management processes, ensuring SLA compliance and driving continuous improvement initiatives. Monitoring project performance metrics and managing resource allocation will be key aspects of your role. In incident management, you will act as the Incident Manager for critical incidents, coordinating with L2/L3 teams, development teams, and infrastructure teams for quick resolution. Effective communication with stakeholders during high-severity incidents and driving Root Cause Analysis (RCA) for major incidents will be essential. Establishing escalation protocols for unresolved or recurring issues will also be part of your responsibilities. To excel in this role, you should possess excellent problem-solving and analytical skills, strong communication and collaboration abilities, and the ability to work effectively both independently and in a team. Your project management skills, knowledge of cloud services, and expertise in .NET technologies such as ASP.NET, MVC, C#, and Web API will be critical. Proficiency in Agile/Scrum methodologies, experience in managing critical incidents, and familiarity with ticketing systems and ITSM processes are also required. A B.Tech/ B.E/ MCA/ M.Tech in Computer Science or equivalent with 12+ years of total IT experience, along with 3-5 years of experience in managing application support projects and 5+ years of relevant project management experience, is necessary. Strong leadership, communication, stakeholder management skills, and previous experience in the insurance industry will be beneficial. Professional certifications like PMP and ITIL/ITSM certification for incident and service management will be advantageous. If you are an Immediate Candidate with the required qualifications and experience, we invite you to apply for this challenging and rewarding role as a Service Delivery Manager.,

You will be joining NTT DATA's team in Bengaluru, Karnataka (IN-KA), India as a Koerber WMS Support Specialist. With 4-10 years of experience in any WMS tool, preferably Korber/High jump WMS development or L2/L3 Support, you will play a crucial role in the organization. It is essential that you hold a Bachelor's degree in Computer Science/Information Technology or Engineering and possess a deep understanding of functional Supply chain systems. Your responsibilities will include leveraging your strong knowledge of warehouse and logistics operations to contribute as an Implement Team member. You will be involved in building new warehouses and enhancing picking, packing, and shipping modules. Additionally, you will work on creating new interfaces or enhancing existing ones with Host Systems. Certification in Advantage Architect Development is preferred, and exposure to other Korber modules like Labor and Yard Management will be advantageous. You should have expertise in Advantage Architect and Page Editor, as well as proficiency in PLSQL, SSRS, and Korber Reports development and enhancement. Experience in Zebra Label Printing Solution setup and enhancement, API, XML, JSON Interface setup, and customization of Import systems is required. Troubleshooting SQL databases, indexing, performance optimization, and automation are key skills needed for this role. Knowledge of any .NET Technology will be considered a plus. NTT DATA is a global innovator of business and technology services, trusted for its $30 billion in revenue. With a commitment to helping clients innovate, optimize, and transform for long-term success, NTT DATA serves 75% of the Fortune Global 100. As a Global Top Employer, the company boasts diverse experts in over 50 countries and a robust partner ecosystem. Services provided range from business and technology consulting to data and artificial intelligence solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure worldwide and is part of the NTT Group, investing over $3.6 billion annually in R&D to support organizations and society in confidently transitioning into the digital future. Visit us at us.nttdata.com.,