381 L2 Support Jobs - Page 7

Radon Global Tech Hiring .NET Production Support Engineers -(Healthcare Domain Mandatory) Share profiles to: recruiting@radonglobaltech.com Job Title: Production Support Engineer GuidingCare & .NET Experience: 6+ years Work Location: Pune, Vadodara, Chennai, Bengaluru, Hyderabad Mode: Hybrid / Remote Key Skills: .NET Core, C#, ASP.NET, Web API GuidingCare / Care Management Platforms (Healthcare domain) SQL Server, Stored Procedures, Performance Tuning Production Support Tools (ServiceNow, Splunk, Dynatrace, AppDynamics) Strong debugging, incident management & integration support (HL7, EDI, Batch Jobs) Responsibilities: Provide L2/L3 production support for .NET & GuidingCare applications. Mon...

Job Summary: We are looking for a motivated Storage Engineer to join Managed Services operations team to service our Banking Customers. You will provide Level 2 support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing NetApp Ontap upgrades. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. Job Requirements: To be successful in this role, you would need to have the following: Experienced in NetApp Storage (Deploying and administering NetApp Storage CDOT. Troubleshooting Performance Issues, performing firmware and operati...

Role: L2 Support - Back End Exp: 4+ Years Location: Hyderabad, Bangalore - Hybrid 3 Days in a Week WFO Immediate Joiners Only Excellent Communication Skills Note: Candidates should be under contract employee with Publicis Sapient Note: One F2F round of interview is Mandatory at any Publicis Sapient office JD: Integration knowledge - Umbraco, VTex, Stitch, Azure AD, REST APIs, SQl DB, Adyen (Payments) Hands on Knowledge on - Rest APIs, Java, Microservices, Python, Azure Functions, Azure Services, Azure APIM An L2 Back-End Support job description details responsibilities for providing advanced support to front-end applications and users, involving in-depth troubleshooting of issues escalated b...

Role & responsibilities The Senior Ping Directory Engineer is responsible for executing the enterprise-wide strategy for directory services, which includes Identity Access Management, Oracle LDAP, Microsoft LDS, and Microsoft Active Directory. Additionally, Ping Directory engineering/operations is responsible for supporting automated user provisioning and authentication. This hands-on position requires a subject matter expert (SME) with strong collaboration skills to work with cross functional teams to ensure the design of technology solutions complies with information security policies and regulatory obligations. The Senior Ping Directory Engineer must be an adaptable, pragmatic, and positi...

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Gurugram. ELIGIBILITY : - UG/Graduates both can apply SALARY :- Upto Rs 4.5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR * HR Mahvish : 9628373766 **NO PLACEMENT CHARGES**

PRIMARY ROLE Troubleshoot application problems, identifying the issues and guiding users through corrective steps. Provide systems administration, monitoring and business/technical support. Provide System Administration / Access Management for all users of the system such as adding, removing, and updating access. Complete incident ownership including triage, investigation, escalations and post incident follow up. Performing root-cause analysis of application related issues and recommend solutions, liaising with other ITSM service towers and end users as required. Working with developers, other analysts and testers to ensure that production fixes and business process changes are fit for purpo...

Plan & execute deployments, troubleshoot issues, ensure system stability. Experience in application-level production support, cloud systems (GCP). Strong communication & problem-solving skills required.

Bulk Hiring for Tech Support Associate Salary upto 40k per month Rotational Shifts 5 Days working Both side cabs Location: Gurgaon / Noida UG/ Grad with min 6 months exp required. Good Comms skills HR Deepali: 9650092537 Harpreet: 9501852537

Q2 is seeking an Implementation Engineer who will Responsible for implementing Q2s Ebanking Solutions in order to align with the business requirements of our customers. You will be exposed to a highly customizable product on multiple platforms that are configured/engineered differently for each customer. Must be exceptionally detail-oriented, an energetic self-starter who can work independently and in a group setting. This work is performed out of our Implementations Solution Center in Austin and does not require travel. RESPONSIBILITIES: Partner with clients and internal teams to understand business requirements and direct the configuration duties Develop and perform quality assurance check...

Responsibilities: The successful candidate shall provide the following services for the L2 support Troubleshooting production issues for the Salesforce Click Application Fault identification, diagnosis and troubleshooting Resolution of faults confirmed, by Enzen application support lead, to be an L2 issue; Review and tracking of fault status through job logs (currently in the ServiceNow Tool); and regular status updates of related incident tickets with relevant information relating to the progress of the ticket resolution Proactive and automated monitoring activities that include continuous health checks of the applications & application logs, and key interfaces. Preventative actions driven ...

Responsibilities Direct Responsibilities Regional Regulatory Reporting Project : Hand on experience of Alteryx BA/Designer working model and knowledge of SDLC cycles Able to pick up and implement the FRS/ FLEXEL project methodology in the ISPL team To drive the user requirement gathering process and design the solution accordingly To keep the solutions global functional design documentation and data dictionary up to date To guide various project actors through the functional documentation and participate in the architecture decision To perform/support system testing (eg SIT & UAT) Exposure to Agile model, Scrum and Kanban processes, participate in Whiteboard, and Follow Jira Workflows etc To...

As a Senior Support Engineer L2, you will be responsible for providing advanced technical support for managed services and mobile applications. With a Bachelor's degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related discipline, along with at least 4 years of experience in L2 support, you will have the opportunity to showcase your expertise in supporting both mobile and web applications. Your role will involve differentiating between application and platform issues, with a proven track record of effectively resolving them. Additionally, you will utilize your knowledge of IoT products and services, along with experience in AWS platform servi...

Desired Candidate Profile 3-5 years of experience in application support or similar role. Proficiency in ServiceNow platform for managing incidents and requests. The Support Analyst ensures smooth functioning and resolution of all IT and application issues reported within the assigned tribe. This includes: Incident Management : Responding to, tracking, and resolving incidents in a timely manner, using ServiceNow or other designated tools. Collaborative Resolution : Coordinating with developers and other teams to address and resolve complex technical issues. Stakeholder Communication : Ensuring clear and concise communication with business stakeholders, mirroring the skills of a Business Anal...

As a Support Analyst in an Investment banking firm, you will be responsible for providing L2 support for reconciliation tools. This includes managing and resolving production issues on a daily basis, as well as participating in disaster recovery activities. You will need to have a strong proficiency in SQL writing queries and optimizing SQL commands. Additionally, you should be adept at managing Linux servers for application support. Your role will be crucial in ensuring the smooth operation of the reconciliation tools and maintaining a high level of service for the firm.,

Apply Now : vineeta@black-turtle.co Share your cv with below details: Total Experience: Current Location: CTC: Notice Period: Location : Gurgaon Hybrid Work Mode(3 days work from office) Rotational Shift Skills: L2 Support, Linux, Monitoring tool, Payment domain It is expected that the role holder will most likely have the following qualifications and experience Strong knowledge of SWIFT & NPP, NPP Payment Gateway application production support Platform monitoring ( splunk, app dynamics, Open Search etc) Knowledge of Australian Payment landscape with SWIFT, NPP, RTGS, IPS Send/Receive, Cross border and Fast Payments. Handling application deployments, upgrades, BCP exercises, BAU application ...

Customer Support L1 (Night Shift) Position Overview: We are seeking a highly motivated and customer-focused Customer Support L1 professional to join our team. The ideal candidate will be the first point of contact for clients, providing technical and non-technical support, troubleshooting issues, and ensuring an exceptional client experience. This role requires excellent communication skills, a strong problem-solving mindset, and a client first mindset. Shift Timing: This is a night shift position: 7:00 PM 4:00 AM IST . Candidates must be open to working in this schedule. Responsibilities: Act as the first line of support for client queries and concerns over calls & email. Provide prompt and...

Min 1 year expr into Service desk process Must expr into any ticketing tool eg: Service now Good communication Location: Bangalore Immediate joiners preferrable Rotational shift timings Virtual mode Thanks 7200217280

Represent the Production Support organization on company-wide project teams. Monitor process and software changes that impact production support, communicate project information to the production support staff and raise production support issues to the project team. Prioritize workload, providing timely and accurate resolutions. Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs. Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Participate in knowledge transfer to ensure better grasp of the product and d...

Job Description / Responsibilities * Work together with the Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Etsy, Groupon Goods, Shopify, Amazon, etc. Work with our customers to understand their problems, frustrations, and roadblocks. Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers. Work with our product management and engineering teams to provide quantitative feedback on customer issues. Help drive product improvements to reduce customer frustration and friction. There will be opportunities to work in a first-clas...

Applications Support Engineer - Tier 2 As an Application Support Engineer you'll provide front-line technical software support to customers, partners, and internal users and teams who use a variety of proprietary tools and applications, along with Salesforce CRM. You'll triage support tickets from different queues, and work with customers to gather information and have the ability to triage and troubleshoot the issue that they're experiencing. This includes driving an issue towards resolution, engaging with internal teams, and escalating cases when needed. The candidate should have experience with identifying and diagnosing issues, a good grasp of web technologies, strong customer service in...

Hiring Technical Support Engineers Join a Leading IT Giant! Are you passionate about technology and problem-solving? We are hiring Technical Support Engineers for a global IT leader. Eligibility: Freshers or experienced candidates can apply Excellent communication skills Strong technical knowledge (Microsoft products preferred) Willing to work in US shifts Immediate joiners only Freshers CTC 3.5lac Experienced CTC : 4.75LAC (Should have experience in Technical support Voice ) Roles & Responsibilities: Troubleshoot technical issues related to Microsoft products Perform in-depth technical issue analysis Provide timely resolution with high customer satisfaction Maintain SLA, TAT, and ensure qua...

Job Responsibility: Provide L2 support to production systems like application, database, middleware components, infrastructure and network components Manage productions incidents end-to-end within defined SLAs with focus on resolution rather than who caused it. Interact with various stake holders such as Release managers, program leads, service managers, development and test leads Review operational readiness requirements such as monitoring and alerting, log rotation and resilience of the components and report the gaps Provide pre-implementation support with activities such as release notes review and implementation dry runs. Protect production components by running health checks, monitoring...

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 3 to 6 years of experience in Service Desk Analyst,IT Support Analyst,IT Service Desk,L2 Support,End User Support,Hardware Troubleshooting,Software Troubleshooting,Network Troubleshooting,Windows OS Support, Active Directory,Ticketing Tools,ITIL Foundation,CompTIA A+, VPN Support Remote Desktop to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where...

We are looking for a Desktop Support Engineer who has L2 level experience n troubleshooting hardware and network devices. Location - Bengaluru Exp- 3+ years Immediate joiners preferred. Job Responsibilities Knowledge of Service Now. Familiar with running SSH commands on network devices. Experience using Citrix Desktops. Experience using Remote Desktop to configure hardware and software on Windows computers. Knowledge of DHCP and DNS. Experience working incidents passed to them from lower tier support groups. Experience troubleshooting complex hardware and software components. Knowledge of configuring network base printers Bonus Points Knowledge of Point-of-Sale peripherals. Experience workin...

Location: Pune /Bangalore Experience: Minimum 2 year in International BPO - Service Desk Skills: Service Desk | Microsoft Application Troubleshooting | Technical Support | Active Directory Any Graduate CTC- 6 LPA Night Shifts Immediate Joiners Only