381 L2 Support Jobs - Page 5

Role Application Support Engineer - Level 2 Support Exp 2 to 4 yrs Location Mumbai (Thane) Shift- Rotational - 9 am to 6 pm OR 12pm to 9 pm . (No transportation provided) Working Days - 6 days (Monday to Saturday) Primary Skill Set - We need L2 level support folks (techno functional candidates) who have supported General Insurance Projects Key Responsibilities: Provide Level 2 support for business-critical applications in the general insurance domain. Investigate and resolve incidents, service requests, and data-related issues escalated from L1. Monitor application health and performance, respond to alerts, and perform basic troubleshooting. Collaborate with L3, development, QA, and other te...

Job Title: System & security support engineer L2/L3 Base Location: Bangalore Work Mode: Remote Experience Required: 5+ Years Job Summary: We are looking for a seasoned L2/L3 Systems/Support Engineer with a strong background in IT infrastructure support and cybersecurity operations . The ideal candidate should have hands-on experience in monitoring, troubleshooting, and securing enterprise systems. You will be responsible for providing advanced technical support, maintaining system health, and enhancing security posture across platforms. Key Responsibilities: Provide L2/L3 technical support for infrastructure systems including servers, endpoints, and networks. Monitor and respond to incidents...

Job description Hiring for - Service Desk (Technical Support || International Blended) Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software. Should be Aware of PC/Laptop troubleshooting Both Hardware & Software. - Knowledge of networking and support, VPN, Active Directory. Qualifications : Experience with Min 6months-5 yrs of exp into technical support for international voi...

Skills required: Computer Hardware Knowledge is mandatory. Should be well versed with functioning and troubleshooting Desktops, Laptops & Servers. Should know the terminology used. Candidate should read, write, and understand English. Candidate should be able to multi-tasks. Roles & Responsibilities: Comprehend and audit tech support activities pertaining to computer hardware warranty parts dispatches. Provide L2 support to team members for tech support case log audits through email & chat. Reviewing web-based dispatch Orders and processing as per set guidelines. Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested. Validating troubleshooting and correc...

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. OPENING FOR CUSTOMER/TECHNICAL VOICE OPENING ELIGIBILITY : UG/Graduates Eligible SALARY : 3LPA- 4.5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Aditi- 89826 89969 **NO PLACEMENT CHARGES** Warm Regards, Eshu yadav HR TEAM KVC CONSULTANTS LTD.

The opportunity: Are you a seasoned Systems Reliability Engineer with a passion for troubleshooting complex technical issues, expertise in networking and virtualization, and a customer-driven mindset? If so, you'll thrive in our collaborative team environment at Nutanix, where you will have the opportunity to work on innovative projects, enhance customer satisfaction, and grow alongside top-tier technology specialists in a supportive hybrid work setting. Your Role: Troubleshoot and resolve complex technical issues for customers, ensuring high satisfaction levels. Collaborate with developers to identify and improve product serviceability by addressing defects. Analyze customer data to enhance...

Hiring Network - L1 & L2 Switching Routing Network Troubleshooting SD-WAN, Firewalls, VPNs, Wireless Controllers, and Load Balancers (Cisco, Juniper, Fortinet, AWS, Azure, etc.) VPCs, VNets, NSGs, subnets, and cloud gateways

Roles & Responsibilities: Strong problem-solving and troubleshooting skills Troubleshoot and diagnose complex problems with software and hardware Installation of Routers , Switch , Firewall, LAn Cables Required Candidate profile Windows/Linux OS, NW Equipments like Server, Switch, Firewall, Security Certificates, Installation of Routers , Switch , Firewall, LAn Cables, DevOps and agile working methodologies

PRIMARY ROLE Troubleshoot application problems, identifying the issues and guiding users through corrective steps. Provide systems administration, monitoring and business/technical support. Provide System Administration / Access Management for all users of the system such as adding, removing, and updating access. Complete incident ownership including triage, investigation, escalations and post incident follow up. Performing root-cause analysis of application related issues and recommend solutions, liaising with other ITSM service towers and end users as required. Working with developers, other analysts and testers to ensure that production fixes and business process changes are fit for purpo...

Providing L2 Support to bank IT Team and bank users on FINACLE Application 10 x Good Debugging knowledge on Custom/Product Error Providing backend as well as frontend solution regarding CRM Module , All types of Accounts module (SB/CA/CC/OD/LA) and loans and advances. Should be able to classify the issue as data related , product related or customization related To ensure all the tickets raised are closed within the mentioned SLA time period To analyse the common issues being raised on daily basis and provide permanent fix for the same in Finacle Modules Able to publish the daily ticket status to the stake holders To be able to fix small customization issues . Should have good environment kn...

Experience Level: 5+ Years Relevant Experience We are hiring a skilled SAN & Storage Administrator to join our team in Navi Mumbai with at least 5 years of relevant experience in storage infrastructure management. A. Administration & Monitoring Daily management of SAN & storage environments. Collaborate with customer storage support teams. Participate in troubleshooting tasks and workflow enhancements. Manage storage operations and systems-level maintenance. Track storage usage trends and plan capacity. Maintain documentation, reporting, and procedures. Perform storage allocations to server infrastructure. B. Infrastructure Event Management Capacity management and trend analysis. Monitor SAN...

Responsibilities: Provide L1 and L2 technical support to end-users remotely and in-person. Troubleshoot and resolve hardware and software issues, including: o Desktop/laptop computers o Printers/scanners/fax machines o Network connectivity issues o Software installations and upgrades o Email and other applications Install, configure, and maintain computer systems and peripherals. Perform routine system maintenance tasks, such as backups and virus scans. Document all support requests and resolutions in the ticketing system. Escalate complex issues to senior IT staff when necessary. Participate in on-call support rotation as required. Assist with IT projects, such as network upgrades and softw...

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Jaipur. OPENING FOR CUSTOMER/TECHNICAL VOICE OPENING ELIGIBILITY : UG/Graduates Eligible SALARY : 3LPA- 4.5 LPA 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits After 3 month Both sides Cab -Excellent communication skills required. Relocation Benefits Only applicable for out of Jaipur Candidates 14 days Free Hotel stay ( Dual occupancy) One way Travel ticket To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Surbhi- 788 029 2299 **NO PLACEMENT CHARGES** Warm Regards, Eshu yadav HR TEAM KVC CONSULTANTS LTD.

Hi, We are looking for project manager for our BPO Client for Networking domain. Minimum 10+ yrs of experience is required. Minimum 4+ yrs of experience in Networking domain is required. Sal max upto 12 lpa to 14 lpa. US Shift. Work from office. Work location - Chennai, Ambattur. Telephonic interview will be done. Immediate joining is required. Pls call Hemant 9715166618 for more info. Thanks, Hemant 9715166618

Roles and Responsibilities Provide Level 1 (L1) and Level 2 (L2) application support for various applications such as FINNONE, LMS, LOS is must SQL, Oracle, and other related systems. Troubleshoot issues with software products using problem-solving techniques to identify root causes of problems. Collaborate with cross-functional teams to resolve complex technical issues affecting business operations. Develop strong relationships with stakeholders through effective communication and issue resolution. Ensure timely escalation of critical incidents to senior team members when necessary. Desired Candidate Profile 4-8 years of experience in IT industry supporting multiple applications simultaneou...

Windows VMware with Storage or cloud exp - L2 support Chennai Rotational shift Exp 8 to 12 yrs

About the role: Broad Responsibilities: The Application & Systems Analyst is responsible for technical issues and works collaboratively with software development, and quality teams, to facilitate problem solving. This is a hands-on role and as a Sr. Application & Systems Analyst you will be responsible for implementing and documenting support processes, procedures and standards, and supporting the team in meeting deadlines for the escalated issues, utilising Service Desk to prioritise raised tickets. They act as a leader or mentor for new or evolving analysts in the APS team. The role is to be part of our Application and Production Systems team and requires either a prior experience or a dem...

Total Exp: 3-5 Years in System Admin Comm: Good to Excellent Skills: Server,M365, RMM tools Notice Period: Immediate to 30 days Shifts: 24/7 Rotational Work with L2/L3 teams for complex M365 issues tsprecruiter02@gmail.com Required Candidate profile Strong knowledge of Windows OS, Active Directory, and Microsoft 365 administration. Understanding of basic networking concepts (DNS, DHCP, TCP/IP, VPNs). Basic Platform knowledge of Azure

Greetings! We are currently hiring for the Desktop Engineer role in Gurgaon. Below are the details - Role : Desktop Engineer L2 Location : Gurgaon, Sec 59 Exp : 2+ years Immediate joiners preferred English communication is must Skills Required: Good communication, L2, Desktop Support, Troubleshooting, MS Outlook, OS Installation, Network Troubleshooting, Etc. Perks & Benefits: PF Family Medical Insurance Gratuity Paid Leaves Leave Encashment If interested, kindly share your resume at ritu.pathak@teamcomputers.com

As a Support Associate, your role involves providing assistance to the Sales team and distributors. You will be responsible for front-end support and resolving L1 and L2 issues for the sales team and distributors. Your duties will include collaborating with cross-functional teams, testing application systems integrations, managing the ticketed query system, and maintaining an updated database of queries and resolutions. Proficiency in Sales Force Application and/or Dealer Management System would be advantageous. Additionally, you will need to ensure that Standard Operating Procedures align the sales process with application steps and deliver regular training to the Sales team. Qualifications...

In this role of Oracle DBA L2 Support, your key responsibilities will include: - Assisting in the installation, configuration, and upgrading of Oracle database software and related products. - Monitoring and maintaining database performance to ensure optimal system operation. - Performing routine database maintenance tasks such as backups, restores, and data integrity checks. - Troubleshooting and resolving database-related issues reported by end-users or detected through monitoring tools. - Assisting in the implementation of database security policies and procedures. - Collaborating with senior team members to develop and maintain documentation related to database configurations, procedures...

Role & responsibilities Job Opening: Desktop Technical Engineer Location: Bangalore | Full-Time | Exp: 2+ Years Install, configure & troubleshoot desktops, laptops & peripherals Provide L1/L2 support (2535 calls/day, AHT ~900 sec) Handle hardware, OS, software & network issues Document & escalate issues, support OS/software updates Skills: 2+ yrs in Desktop/IT Support | Windows/Mac/Linux | Active Directory | Remote tools | Strong communication Salary: 5.05.2 LPA Point of Contact: Naveen Kalle 8147752896 Company: [24]7.ai Preferred candidate profile : This opportunity is open to male candidates only. As this is an immediate requirement, we are considering only immediate joiners with prior exp...

Role & responsibilities Provide Product Support for customers of Volante across globe Researching, diagnosing, troubleshooting and identifying solutions to resolve technical issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams based on priority and impact and following-up for rapid resolution Meet and exceed Customer Satisfaction, Resolution Time and Response Time SLAs Interact with customers via phone, email and web meetings to resolve issues and record interactions in the helpdesk system Willing to work in shifts Technical Skills (Essential) Ability to provide step-by-step technical help, both written and verbal Technical Skills ...

Candidate should have good experience In L2 Production Support Handson experience in Linux commands and scripts installation Functional knowledge of Card AcquiringIssuing or Fraud Management Hands on experience in Oracle database Understanding of Sql Excellent application support troubleshooting capability Experience in working L1L2L3 support team 24x7 365 days a year Ability to handle pressurecallout 24x7 Good communication and integrity Excellent email etiquette ITIL knowledge with experience in IncidentChangeProblem Management Microservices would be an added advantage

Candidate should have good experience In L2 Production Support Handson experience in Linux commands and scripts installation Functional knowledge of Card AcquiringIssuing or Fraud Management Hands on experience in Oracle database Understanding of Sql Excellent application support troubleshooting capability Experience in working L1L2L3 support team 24x7 365 days a year Ability to handle pressurecallout 24x7 Good communication and integrity Excellent email etiquette ITIL knowledge with experience in IncidentChangeProblem Management Microservices would be an added advantage