590 L2 Support Jobs - Page 3

As an experienced SAP BW Support Consultant, your role will involve maintaining and optimizing SAP BW systems to ensure optimal performance. You will be responsible for data accuracy and providing technical support to users. Your key responsibilities will include: - System Maintenance: - Monitor and maintain SAP BW systems to ensure optimal performance. - Data Management: - Perform data extraction, transformation, and loading (ETL) tasks. - Issue Resolution: - Troubleshoot and resolve issues related to SAP BW applications. - User Support: - Provide training and support to users on SAP BW tools and reports. - Performance Tuning: - Enhance the speed and efficiency of SAP BW reports. - Document...

- Technical Skills: - ForcePoint Proxy: Extensive experience with ForcePoint Proxy configuration, management, and troubleshooting. - F5 Reverse Proxy: Basic knowledge of F5 Reverse Proxy setup and support. - McAfee (EPO, Device Control): Intermediate skills in administering McAfee EPO and Device Control. - Deep Security & Carbon Black: Basic understanding of Deep Security and Carbon Black platforms. Experience: - Minimum of 5 years of experience in a similar L2 support role or related field. - Proven experience with the listed technologies and a solid understanding of security practices. interested candidate share resume to naveenavaakruthi@gmail.com

Role Overview: You will be responsible for providing Level 2 support for cloud-based IoT platforms and applications. Your key tasks will include troubleshooting issues related to device connectivity, data ingestion, and integration with AWS services. You will handle support tickets and incidents via Jira Service Management (JSM) and perform Root Cause Analysis (RCA) for recurring incidents. Collaboration with L1, development, and DevOps teams will be essential for issue resolution. Monitoring systems using CloudWatch, NewRelic, and other logging/monitoring tools will also be part of your responsibilities. Documentation of resolutions, SOPs, and RCA findings in Confluence is required to ensur...

Sr. Technical Customer Support Engineer Location: Hyderabad Experience: 6+ years Work Hours: U.S (EST) hours Role Summary As a Senior Technical Customer Support Engineer, you will engage directly with customers (via calls, remote sessions, email/chat) responsible for diagnosing and resolving complex technical issues (Tier 2/3 level) while maintaining high-quality communication across global teams. This role requires working during U.S. EST hours, excellent verbal and written skills, and the ability to translate technical problems into business-friendly language. Key Responsibilities Act as primary technical contact for escalated customer issues through calls, remote sessions, email/chat. Tro...

Role & responsibilities Remote Support, IT Support, Ticketing Tools, Technical Helpdesk Preferred candidate profile We are looking for good communication

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Site Reliability Engineering, Linux Good to have skills : NA Minimum 2 year(s) of experie...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft 365 Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Messaging & Collaboration Engineer is responsible for the administration, support, and optimization of Microsoft 365 col...

Job Title: Senior SOC analyst L2 support for SOC (Security Operations Center) What the role offers: Perform monitoring, identification, investigation, documentation, resolution and reporting of security alerts through prioritization of events based on risk/exposure. Analyze Endpoint Detection and Response (EDR), Network, Cloud and other traffic and log data for potential threats or vulnerabilities. Generating tickets and incident reports to external clients and Tier 3 analysts. Remediate and apply lessons learned to security incident investigation and resolution. Develop processes that align with enterprise incident response activities and coordinate closely with other teams within the Secur...

Job Role : Intune Admin L2 Experience : 3 - 7 years Location : Hyderabad & Pune Work Mode : Work From Office Shift Timings : Starting few months Complete NIGHT SHIFT (After that ROTATIONAL SHIFTS) Mandatory Skills : Microsoft Intune, Mobile Device Management and Mobile Application Management, Device Enrollments, Windows Autopilot, Application packaging and deployment. Windows Updates Deployment.

Role & responsibilities Be a torch bearer of values in every conversation with customers and partners Handle inbound and outbound calls, chats and emails with customers and other stakeholders. Identify the needs of restaurant partners, resolve issues, and provide solutions. Be a problem solver and quick learner. Should be able to think out of the box and have strong customer first mindset Should meet the defined KPI on day to day operation. Meet personal targets and work towards meeting team targets. Maintain records of the conversations with the customer. Be a team player and go above and beyond. Highlight the unresolved issues to the right stakeholders. Preferred candidate profile Should b...

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice & Customer Support Process for a leading ITES MNC in Noida and Gurgaon. OPENING FOR CUSTOMER/TECHNICAL VOICE OPENING ELIGIBILITY : UG/Graduates Eligible SALARY : 3LPA- 4.5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Zainab- 72229 03998 Aditi- 89826 89969 **NO PLACEMENT CHARGES** Warm Regards, HR TEAM Eshu Yadav KVC CONSULTANTS LTD.

Banking Application Support Engineer (Band 6) Job Description Summary Application Support engineer to provide L2 support experience in the banking domain, analyze, debug & resolve production issues. Experience with SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management & resolution, fine tuning, root cause analysis, scripting and automation skills 4 to 8 years experience in providing L2 application support for retail banking applications. Experience in supporting banking Applications like Lending, Internet Banking, Mobile Banking, Payments, CRM, etc. Knowledge in the banking domain, especially for India specific requirements. Strong t...

Job Summary The Oracle DB + Application Support Specialist will provide L2 support for business-critical applications and databases. This role involves resolving production issues, improving PL/SQL components, assisting with deployments, and ensuring smooth day-to-day operations. The position requires strong analytical skills, hands-on expertise in PL/SQL, and the ability to work closely with cross-functional teams. Roles and Responsibilities L2 Application Support Handle application incidents, escalations, and service requests at L2 level. Troubleshoot production issues by reviewing logs, PL/SQL code, database objects, and job executions. Perform impact analysis and identify root causes for...

L2 Support Engineer with hands-on experience and thorough Knowledge in Firewall /NMS /Network/WAF . Also knowledge on Virtualization on cluster environment and AD will be preferred. Travel allowance Annual bonus Performance bonus Gratuity Provident fund

As a Software Development Manager, you’ll manage software development, enhance product experiences, and scale our team’s capabilities. You’ll manage careers, streamline hiring, collaborate with product, and drive innovation. We seek proactive professionals passionate about team growth, software architecture, coding, and process enhancements. Mastery of frameworks, deployment tech, and cloud APIs is essential as well as adaptability to innovative technologies. Your primary responsibilities include: Solution Development: Lead the development of innovative solutions to enhance our product and development experience, effectively contributing to making our software better. Team Growth and Managem...

This role is an exciting opportunity for a hands-on ION MarketView Platform Specialist. ION is a key component of our eTrading platform, providing pricing and trading integration for mainly D2C and to a lesser extent D2D markets, for the Rates and Credit businesses. This role is an exciting opportunity to be part a global eTrading development team that is distributed over London, Bangalore, and Singapore.The team are mainly focused on project work but also provide L2 support on a rota basis. We have a huge book of work including enhancements requested by the business as well as performance improvements and mandatory & evergreen upgrades. Responsibilities Hands-on configuration, integration, ...

Support Engineer Onsite/Offshore Key Responsibilities Provide L2 support for applications developed in Mainframe, Cobol, Java/C++, hosted on Client Infrastructure, and using SQL databases Troubleshoot and resolve application issues, ensuring minimal disruption to business operations Monitor application performance and system health, identifying and addressing potential issues proactively Collaborate with L support, development teams, and other stakeholders to resolve complex technical problems Perform root cause analysis for recurring issues and implement permanent solutions Develop and maintain documentation for troubleshooting steps, issue resolution, and standard operating procedures

Project description We are looking for an Analyst Engineer to provide L2 support for .NET applications. The role focuses on debugging, issue resolution, and minor enhancements to existing applications (core development is not expected). You will work closely with client teams to ensure application stability, timely support, and high-quality service delivery. The role involves working in shifts, including early mornings and participation in an on-call roster for one week each month, with potential weekend and occasional night shift coverage. Responsibilities Provide L2 support for .NET applications, including debugging, issue resolution, and minor enhancements. Collaborate with client teams t...

About Business line/Function: ARVAL Service Lease Arval is a car renting company with Services, for professional entities and more recently, opened to retail market. Serving 30 countries worldwide with the goal of being the best in class both for customer satisfaction and innovation (Partnership, new technologies, etc.) Arval IT is the IT department of the company.? The IT?Production Tribe is a key component of the Arval IT department, focusing on several critical areas to support the company's operations. This tribe is structured into 4 domains : Production security domain:Manage the security on Production :Security Monitoring, Advanced Malware Protection, Secure network, Secure Hosting, Se...

About Businessline/Function : The Identity Access Management (IAM) team ensures proper IT Security access control for application user accounts and is responsible for the controlled access management of employees to IT resources including application accounts, domain accounts, and account privileges. In addition the team provide people referential setup for regions. Business line is CIB - CIB is Corporate and Institutional Banking. Position Purpose We are looking for a SAILPOINT L2 support analyst for Identity Access Management Team. As a SAILPOINT support analyst, candidate should have a vast experience in SAILPOINT Identity IQ trouble shooting with a broad understanding of Identity Access ...

Key Responsibilities: Network Oversight: Manage and maintain our LAN/WAN infrastructure, including all critical network devices such as switches, routers, and firewalls. Issue Resolution: Provide L2 support by troubleshooting and resolving network issues, escalating to L3 support when necessary. Performance Monitoring: Implement and oversee monitoring tools to ensure optimal network performance, health, and security. Optimize network resources for peak efficiency. Security Management: Ensure robust network security by managing patches, access controls, and monitoring for potential breaches. Backup & Recovery: Handle backup procedures for network configurations and perform regular disaster re...

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice & Customer Support Process for a leading ITES MNC in Noida and Gurgaon. OPENING FOR CUSTOMER/TECHNICAL VOICE OPENING ELIGIBILITY : UG/Graduates Eligible SALARY : 3LPA- 4.5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR SIMRAN - 9821182647 HUDA -- 9628373766 SOMYA - 9628373767 **NO PLACEMENT CHARGES** Warm Regards, HR TEAM KVC CONSULTANTS LTD.

Provide L1/L2 support for Accops technologies (HySecure, HyWorks, HyID, HyLite). Perform installation, configuration, and upgrade of Accops components across environments. Troubleshoot issues related to VPN access, virtual applications, desktop delivery, and authentication. Manage and monitor user access, policies, SSL certificates, and gateway configurations. Handle incident management, change management, and problem resolution in line with ITIL processes. Work with Active Directory, DNS, DHCP, and certificate services integrated with Accops. Coordinate with server, network, and application teams for cross-platform troubleshooting. Maintain documentation for configuration, procedures, and k...

Roles and Responsibilities Manage desktop support team to ensure timely resolution of technical issues. Provide L1 & L2 level support for desktops, laptops, printers, and other peripherals. Troubleshoot hardware and software problems using various tools like ticketing systems. Ensure SLA compliance by monitoring service levels and identifying areas for improvement. Collaborate with vendors to resolve complex technical issues. Desired Candidate Profile 4-8 years of experience in desktop engineering or related field. Strong knowledge of End User Support, VIP Support, Mac Support, Desktop Support, Laptop Support. Proficiency in Desktop Engineering (L2), Remote Support, IT Team Management. If in...

Key Responsibilities: * Provide L3 support for Cobol, Mainframe and Java/C++ platform applications, resolving complex technical issues and managing escalations from L2 support teams. * Monitor application performance and stability, proactively identifying and addressing potential issues. * Perform root cause analysis for recurring problems and implement long-term solutions. * Collaborate with development, infrastructure, and business teams to ensure seamless application integration and performance. * Manage incident and problem tickets, ensuring timely resolution and thorough documentation of the troubleshooting process. * Develop and maintain support documentation, including knowledge base ...