388 L2 Support Jobs - Page 3

You are seeking a highly skilled AI/ML Product Support Engineer role at GlobalLogic, transitioning from a Machine Learning development background to a client-facing, product-focused support position. Your role involves applying your technical expertise in diagnosing, resolving, and guiding the use of cutting-edge AI/ML products and services. **Key Responsibilities:** - Act as a key technical contact for customers using AI/ML products and services primarily on Cloud Computing. - Investigate, troubleshoot, and resolve product-related issues related to machine learning model performance, API integration, deployment, and infrastructure. - Guide customers on best practices for using tools like Ve...

This is rotational shifts (Day & Night shifts). Soft Skills *****Excellent communication and customer service capabilities across globally.**** Strong analytical thinking and problem-solving skills. Team-oriented with the ability to collaborate effectively. Proficient in documentation skills Job Summary The L2 System Administrator within the End User Computing team is responsible for advanced support and maintenance of desktop environments, user devices, and related infrastructure. This role focuses on resolving escalated technical issues, optimizing endpoint performance, and collaborating with L1 support and infrastructure teams to ensure a smooth user experience. The position also involves...

The Helpdesk L1 Technical Engineer is responsible for providing first-line technical support to end users, troubleshooting IT-related issues, and ensuring smooth operation of IT systems. This role requires excellent communication, basic technical knowledge, and a customer-centric approach to resolving IT problems. Role & responsibilities Bachelors degree in IT, Computer Science, or a related field (or equivalent experience). 1-2 years of experience in an IT support/helpdesk role. Basic understanding of Windows, macOS, and common enterprise applications. Familiarity with networking fundamentals (IP, DNS, DHCP, VPN). Experience with ticketing systems like ServiceNow, Jira, or similar. Strong p...

We’re hiring a Sterling OMS Support Engineer for L2 support. Must handle order, inventory, and integration issues with strong troubleshooting skills in a production support environment.

Primary mandate skill required Venafi Certificate Management Shift Time: Regular Detailed Job Description – A Venafi certificate automation requires a PKI (Public Key Infrastructure) engineer or security professional to use the Venafi Trust Protection Platform (TPP) to automate the certificate lifecycle by configuring drivers, Certificate Signing Requests (CSRs), approvals, renewals, and revocations. Key responsibilities include creating and maintaining certificate inventories, developing automation scripts (e.g., with Ansible) for deployment and renewal, integrating Venafi with other systems, providing technical support, and ensuring compliance with security policies. The role also involves...

1. Identify and fix faults on laptop and desktop motherboards 2. Perform chip-level troubleshooting, soldering, and component replacement 3. Repair BIOS, power, and display issues 4. Test all repaired motherboards before delivery

On subject Line Please mention the Post you are applying with Experience / Current Location Role & responsibilities Level 2 support on Incident and problem management PostgreSQL DB/SQL Performance Analysis and Tuning Managing PostgreSQL Database Security Audit violations & resolving them User maintenance, Tablespace management Monitoring and optimizing the performance of the PostgreSQL database. Patch management and highlight teams regarding future enhancements & releases pg_dump/pg_dumpallandpg_restore Preferred candidate profile Installation and Configuration, perform maintenance activity in database Database upgradations and migration Database reconciliation mechanisms Database Migration,...

We’re hiring an experienced Application Support Engineer (L2/L3) skilled in API Gateway and B2Bi platforms (Axway, Apigee). Responsible for ensuring seamless API/B2Bi operations, incident resolution, and SLA adherence across global shifts. Required Candidate profile Seasoned API Support professional with 5+ yrs in Axway B2Bi and Apigee platforms. Proficient in Unix, SQL & connectivity protocols. Strong problem-solving, communication & shift flexibility required.

Role & responsibilities - Need L2/L3 for Support and Maintenance role in night shift and weekends. Technologies Required - .NET 3.5, SQL Server 2016, C#, VB.NET, MVC 5 Exps - 8yrs to 12yrs Notice Period - Immediate Joiner only Location - Greater Noida

Apply Now : vineeta@black-turtle.co Hiring for Large-Sized Firm in Financial Domain Share your cv with below details: Total Experience: Current Location: CTC: Notice Period: Skills : Java support, Production Support, AWS/Azure/GCP, L2 Support 24/7 Support , Weekend Support Rotational Shift Must have: Strong knowledge of CI/CD Cloud experience (AWS or Azure) Advanced skills in one or more of the major programming languages PL/SQL, Java 8+ Industry experience mainly on financial/payment processing technologies Advanced skills and knowledge of one of the major relational database packages such as Oracle & Postgres Experience with cloud hosted APIs, Microservices, Kubernetes, Containers Proven a...

Role & responsibilities Please share your updated resume to jayanthi.c2@cognizant.com for HP-UX admin. Below is the JD for the requirement: Handling all the aspects of team administration tasks for HPUX Level 2 Administration of HP UX servers Performance monitoring and tuning on CPU & kernel. Working user and client on sudo issues. Knowledge on Patching activity. Strong knowledge on HP superdomes, Npar & vPar concepts. Strong knowledge on Service Guard Cluster Strong troubleshooting skills on IO latency, unexpected server reboots, network latency etc Strong skills in understanding nickel logs and analysis. Job automation with crontab and looking into cron issues. Monitoring System Performanc...

Key Responsibilities: Technical Support & Troubleshooting: Provide L2 support for Windows & Mac platforms across multiple clients and client-site locations. Troubleshoot and resolve complex issues related to O365, Windows, Mac OS , networking, hardware, and software configurations. Utilize remote support tools to connect to end-user devices and efficiently resolve issues in a timely manner. Assist in diagnosing, repairing, and troubleshooting system-level problems for client devices and environments. Ensure that all technical issues are resolved with a focus on quality, efficiency , and minimal disruption to clients. Ticket Management & Documentation: Effectively manage and update support ti...

• 3 to 8 years of IT experience with at least 2 to 4 years of hands-on experience in Veeva Vault support. • Strong knowledge of Veeva Vault platform and modules (Quality, Clinical, RIM, PromoMats, or Safety). • Hands-on experience in Vault administration, configuration, and security management. • Expertise in incident, problem, and change management processes (ITIL framework). • Familiarity with APIs, web services, and integration troubleshooting. • Good understanding of Life Sciences processes (Clinical, Regulatory, Quality, and Commercial). • Proficiency in SQL, reporting, and log analysis for issue debugging. • Experience with system validation and compliance requirements. Preferred Skill...

You will be responsible for strong skills in Windows server and inter-connexion configuration, good network knowledge in ZAN and ZAL, knowledge in relational databases configuration and basic administration, particularly in SQL, good knowledge of certificates and interfaces, Service Now / ITIL knowledge, handling L2 and L3 support requests, early morning monitoring, and potential on-call activities. - Strong skills in Windows server and inter-connexion configuration - Good network knowledge in ZAN and ZAL - Knowledge in relational databases configuration and basic administration, particularly in SQL - Good knowledge of certificates and interfaces - Service Now / ITIL knowledge - Handling L2 ...

As a member of the information technology operations team at PwC, your role will involve managing and maintaining the technology infrastructure and systems to ensure smooth operations and efficient delivery of IT services. You will be responsible for monitoring network performance, troubleshooting issues, and implementing security measures. Your primary focus will be on providing technical assistance and troubleshooting to ensure the smooth functioning of IT systems and non-cloud based infrastructure, with an emphasis on providing L1 and possibly L2 support. In your journey as a strategic advisor, you will leverage your influence, expertise, and network to deliver quality results. You will m...

Roles & Responsibilities NOC Engineer (L1 / L1 Lead / L2) Core (All) 247 NOC ops: monitor alerts, handle tickets on phone (Zoho Desk / ServiceDesk Plus), set ETAs, document clearly. Follow runbooks, maintain KB, clean shift handovers, join incident bridges (Teams/Zoom). Tools: Site24x7 , ManageEngine OpManager/Endpoint Central , Grafana, Azure/AWS monitors. Clear spoken/written English for customer calls & updates. L1 — First-Line Monitoring & Triage First response: basic CLI checks, service restarts, log capture/screen-share (Zoho Assist/Quick Assist). Quick triage: ping/DNS traceroute port/link; VPN (FortiClient), CPU/RAM/Disk, backups, M365 basics. Escalate to L2 with complete evidence wh...

Location: Bangalore, KA Exp: 5+ Years Start Date: Immediate/15-30 Days Job Type: 1+ year Contract Job Description: Ability to translate application requirements into cloud architecture/infrastructure, Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant architectures. Capability to select the appropriate services based on compute, data, or security requirements. Knowledge of networking concepts (e.g., DNS, TCP/IP, Active Directory, and firewalls). Capability to migrate on-premises workload to cloud service providers. Knowledge of writing infrastructure as code (IaC) using CloudFormation, JSON, YAML or Terraform. Ability to troubleshoot distributed systems. Un...

Org: AXA GBS Role: Production Support Engineer Exp: 1 to 6 Years Location: Bangalore (Manyata Tech Park-Nagawara) & Pune (GERA Commerzone-Kharadi) Work Mode: Hybrid (2 Days Office & 3 days WFH) Shift: Rotational Shift (24X7) Job Summary: You will be part of L1.5 support , requiring slightly more complex troubleshooting skills than L1 while still primarily focusing on initial customer contact and resolving common issues, often with the ability to escalate more intricate problems to higher tiers when necessary; it may involve tasks like basic system administration, data analysis, and coordinating with other teams to resolve issues Key Responsibilities: First point of contact: Receiving initial...

Role & responsibilities : Install, configure and troubleshoot window OS, MS Office and hardware peripheral. Manage LAN/WAN connectivity, printers, and network devices. Provide L1 & L2 desktop support to end users. Handle email configuration, users account setup and software installation Prefer candidates: Graduation / Diploma in IT , computer science. Mini 1 Year experience required IT Support Excellent Communication skills. Fixed salary + performance incentives INTERESTED CANDIDATES CAN SHARE THEIR RESUME TO HR SONAL: 7703812770

Kindly mail us your resume to Madhumitha.visampalli@cgi.com for quicker response, will call back once we receive it. Role & responsibilities SSE-Java prod support and Maintenance, L1 and L2 Support, core Java and SQL Position Description Looking for experienced SE/SSE level java production support and maintenance. Location will be Bangalore and should be ready to provide support in Shift. Primary Skill: Excellent Java , Spring boot with Microservices Knowledge • Excellent Kafka, Camunda, Linux and any other Scripting knowledge • Medium exposure to SQL, Postgres and MongoDB . • Exposure to Cloud concepts(kubertnets) and Jason • Exposure to AI, Automation tools etc will be an added advantage P...

Job Description • Responsible for working as L1 and L2 application support member of CT adhering to HSBC ITSM processes • Provide necessary leadership to the team with technical knowhow and skills, arrange shift roster for the team and act as the SME in the team • Working closely with all stakeholders to triage incidents and update/track incidents from start to end • Conduct L1/L2 triage of incidents, route them to appropriate teams to find resolutions within agreed SLAs • Monitoring CBIT owned services • Creating RCA (root cause analysis) report • Initial level of troubleshooting incidents and answer any queries related to incidents • Stakeholder communication • Prepare management reports r...

Mandatory Skills: - L2 Support and Monitoring, and service Delivery and SQL support -Windows server, infrastructure support,cyber security -Any cloud (GCP, or aws, or Azure)

As a Project and Operation Management professional, you will be leading and supervising team members of the Antivirus, Email, DCT, and DLP team. Your responsibilities will include: - Providing L2, L3 support to L1 Teams (Techteam/CST) for resolution of issues related to Antivirus, Email, DCT & DLP. - Monitoring uptime, performance & utilization of all Antivirus, DLP & Email Infrastructure. - Leading Configuration Change Management by initiating configuration changes, performing impact analysis, validation & approval, planning & execution of approved changes, and maintaining records for audit purposes. - Managing Incident Management by preparing incident management forms, maintaining incident...

MyCargoGate is a fast-growing Swiss company providing a cutting-edge digital solution for customs clearance in the e-commerce logistics sector. Our platform supports international operators in streamlining cross-border shipments, ensuring compliance, and improving delivery efficiency. We pride ourselves on a collaborative, innovative, and supportive work environment. Our IT teams are based in Bangalore and Europe, with an operational presence in New Delhi . We are looking for a skilled and motivated Support Agent (Level 1 & 2) to provide high-quality technical support to our internal users, mainly logistics operators, who rely on our platform for their daily operations. You will act as a key...

Associate Engineer (Lending Applications) Experience: 1-2 years Location: Chennai Employment Type: Full-time About the Role: We seek a motivated executive to join our team and provide technical and functional support for our Lending Management Systems (LMS), Loan Origination Systems (LOS), and Buy Now Pay Later (BNPL) applications. The ideal candidate will have practical experience in supporting lending platforms, resolving user issues, and ensuring smooth daily operations. Key Responsibilities: Provide Level 1 and Level 2 support for LMS, LOS, and BNPL applications. Manage alerting, on-call duties, troubleshooting, emergency and incident response, and postmortem analysis. Serve as a liaiso...