381 L2 Support Jobs - Page 2

Informatica /L2 L3 Support Experience: 8+ yrs Job Location: Pan India(Hybrid) Notice Period: Only Immediate Joiners Shift Timings: 6 AM to 3.30 PM & 12.30 PM to 9.30 PM Mandatory Skills: L2 L3 Support Informatica , Tableau UNIX , SQL Must have 5 or more years of hands-on development experience and can deep dive into issues in the technologies related to: Informatica 10.5.6 (Power Center), Tableau Unix/Linux shell scripting, PL/SQL Nice to have skills : SQL Developer/Toad, Putty, Control M Sche duling , Teradata SQL Assistant, Teradata Viewpoint, SAP etc Release/Deployment, Operational Readiness, Production Governance is a must Interested candidates can share your CV to " kalyan.v@talent21.in...

Job Title: SAP SD Experience: 7-10 Years Location: Mumbai/Hyderabad Job Description: We are seeking an experienced SAP SD (Sales and Distribution) Consultant to join our team. The ideal candidate will have hands-on experience in support and implementation projects , with strong expertise in SD processes , customization , solution design , testing , and user support . The candidate will be responsible for end-to-end ownership of SD-related activities, ensuring effective delivery of business solutions aligned with organizational goals. Key Responsibilities: Participate in SAP SD implementation and support projects , handling configuration and customization activities as per business requiremen...

Greetings from Peoplefy Info-Solutions! We have an opening for Service desk role for Pune Location with one of our top Global Clients. Job description : Respond to incoming incidents and service requests from employees via tickets, phone calls, e-mails or monitoring and act as a first and single point of contact Ensure accurate and efficient tracking of issues to facilitate timely resolution Perform diagnosis for initial categorization & prioritization based on given service catalogue. Narrowing down incidents to impacted services and SLAs. Ticket Resolution or escalation based on given checklists and experience. Ensure to resolve a ticket in time or escalate to the next expert level. Mainta...

Greetings from Peoplefy Info-Solutions! We have an opening for Service desk role for Pune Location with one of our top Global Clients. Job description : Respond to incoming incidents and service requests from employees via tickets, phone calls, e-mails or monitoring and act as a first and single point of contact Ensure accurate and efficient tracking of issues to facilitate timely resolution Perform diagnosis for initial categorization & prioritization based on given service catalogue. Narrowing down incidents to impacted services and SLAs. Ticket Resolution or escalation based on given checklists and experience. Ensure to resolve a ticket in time or escalate to the next expert level. Mainta...

L2 - Application Support ( 3-5 yrs ) "Responsible for the day- to-day maintenance of application systems in operation, including tasks related to identifying and troubleshooting application issues, resolution and escalation. • Prior knowledge of Prod support in Healthcare desirable. • Very good Analytical thinking and problem-solving skills • Quick learner and follows process diligently • Attitude of ownership and proactively takes responsibilities Good command in Unix, Linux and SQL/PLSQL. Excellent communication and conversation skills (Verbal and Written) • Willing to work in shifts Initially it will be US working hours across the US Time-zones & then in 24/ 7 • Analyse, diagnose root cau...

Provide L2 support for mobile/web apps in IoT projects. Handle App/Play Store queries, troubleshoot issues, perform log analysis, escalate as needed, ensure SLA adherence, collaborate with teams, prepare reports, and suggest automation improvements.

L2 Support-Networking Protocols 4+ yrs of exp 8 yrs of exp for senior profile Upto: 24LPA Advanced Troubleshooting,ITIL Process,Networking & Routing Protocol,Cisco LAN Switches, Cisco Wireless Controller,Cisco ASA mansikohliimaginator@gmail.com Required Candidate profile L2 support profiles networking and ITIL principles profiles Candidates holding a valid CCNA certification will be preferred.

Hello, Greetings from Innova Solutions! Job Openings for the below role @ Innova Solutions for Hyderabad & Chennai offices Senior Contact Center Engineer Job Criteria :- Experience Range : 4 to 9 years Key Skills : Genesys ; SIP OR VoIP ; IVR OR ACD OR CTI OR call routing ; CRM OR Salesforce OR MS Dynamics ; Python OR JavaScript OR SQL ; troubleshooting OR L2 support OR L3 support ; networking OR LAN OR WAN OR VPN OR QoS . Notice Period : Immediate joiners or with one month notice period. Job Location : Hyderabad & Chennai Detailed job description given below please go through the JD to understand requirement. If requirement is matching to your profile share your updated resume on the below ...

Experienced Hybris Support Lead to oversee and guide the L1/L2 operations on SAP Commerce (Hybris) ecosystem. The candidate should have hands-on in experience in diagnosis and resolution while leading the support team, ensuring operational excellence, service continuity, and adherence to SLAs. Candidate is expected to provide technical support, assist with system monitoring, and resolve issues to ensure the continuous operation of the eCommerce platform. This role requires both technical depth and leadership maturity to manage escalations, optimize processes, and mentor the team. Must Have: 8 to 11 years of experience in L1/L2 support within SAP Commerce (Hybris) environment Lead and coordin...

Role & responsibilities Job Description Skills Mandate : Siemens and L2 Support Preferred candidate profile

The Job Responsibilities: Your duties will include providing technical L2 support to both internal and external customers across our full suite of OTC Derivative products and FX for post-trade confirmation processing. You will need to demonstrate excellent communication skills and have a natural ability to learn with a keen interest in technology. You must be a team player and enjoy working in a high-performance collaborative global group. The successful candidate will need to be able to apply strong technical skills and good business knowledge, together with investigative techniques and problem-solving skills to identify and resolve issues in a timely and high-quality manner. Liaising with ...

Dear Candidate, PFB the JD. Mode : WFO NP: Immediate or less than 30 days Location :Chennai JD: Service Desk Engineer L1/L2 Support Role Summary Serve as the first point of contact for IT and application support requests, handling approximately 2,400 tickets/month via chat, email, phone, and the Teams Universal Bot. Responsibilities Provide L1L2 support for M365, Azure AD, and endpoint issues. Log, categorize, and resolve incidents and service requests per SOP. Escalate unresolved or recurring issues to Command Center or L3. Contribute to knowledge base and AI-Ops automation candidate identification. Drive first-contact resolution and excellent customer experience. Tech Stack : M365, Azure A...

Job Description Provide first-level support to users for hardware, software, and network-related issues. Perform initial diagnosis and troubleshooting of hardware, software, network, and peripheral issues (L1 support). Install, configure, and maintain desktop/laptop systems, printers, and other peripherals. Respond to help desk tickets, phone calls, emails, or walk-ups in a timely and professional manner. Log, track, and document all support requests using the organizations ticketing system. Assist in setting up user accounts, email, and software applications. Escalate unresolved issues to L2/L3 support or relevant teams. Maintain an accurate inventory of hardware and software assets. Suppor...

As an L2 Product Support Engineer at Leena AI, you will act as the technical backbone of customer support, resolving escalated issues from L1, analyzing product-related challenges, understanding backend code snippets, troubleshooting APIs, and collaborating closely with engineering and product teams to provide seamless solutions. This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced SaaS environment, and loves collaborating and deep diving with the Engineering team. **Key Responsibilities:** - **Advanced Case Ownership & Resolution** - Manage a queue of escalated technical support tickets from the L1 team and ensure timely, high-quality resolution. - Own issues e...

As a LIMS Labvantage - L2 Support professional with 4-10 years of experience, you will be responsible for providing support for LabVantage application implementation in the Life Science domain. Your key responsibilities will include: - Implementing LIMS application for Life Science domain - Installing and supporting LIMS systems - Providing L2 support and troubleshooting for User Service Incidents and User Service Request tickets - Managing User access through activation, modification, revoke, and inactivation - Handling Data migration for LIMS - Reviewing and updating documentation related to incidents and service requests - Managing Data Packaging with CMT and CTT - Demonstrating proficien...

L1 Support Engineer - Hadoop Ecosystem We are looking for a L1 Support Engineer to join our 24x7 operations team. This role involves providing critical first-line support for a large-scale data platform based on the Hadoop ecosystem. Key Responsibilities • Provide first-line technical support for production issues across the Hadoop platform, ensuring rapid diagnosis and resolution. • Perform monitoring and execute system health checks. • Utilize SQL for data validation and initial incident investigation. • Apply basic Unix/Linux commands for log analysis and platform troubleshooting. • Support core Hadoop ecosystem components, specifically Sqoop, Hive, and Impala , handling job monitoring an...

Role & responsibilities Provide L2/L3 production support for Java applications hosted on Tomcat, JBoss, and cloud platforms (AWS, Azure). Perform root cause analysis (RCA) using JVM diagnostics, log analysis, and AWR reports. Debug and manage REST APIs, ensuring optimal performance and uptime. Monitor systems using tools like AppDynamics, Splunk, Grafana, Azure Log Analytics, and Prometheus. Handle incident, problem, and change management following ITIL v4 best practices. Manage CI/CD pipelines using Jenkins, GitHub, and container technologies like Docker, Kubernetes, OpenShift. Collaborate with cross-functional teams for release planning, deployment support, and CAB coordination. Support au...

L2 Support-Networking Protocols Skills-Advanced Troubleshooting,ITIL Process,Networking & Routing Protocol,Cisco LAN Switches, Cisco Wireless Controller,Cisco ASA Exp-4+Yrs Pkg-22 LPA Location-Bangalore Shift-Any Send cv- riya.imaginators@gmail.com

You are seeking a highly skilled AI/ML Product Support Engineer role at GlobalLogic, transitioning from a Machine Learning development background to a client-facing, product-focused support position. Your role involves applying your technical expertise in diagnosing, resolving, and guiding the use of cutting-edge AI/ML products and services. **Key Responsibilities:** - Act as a key technical contact for customers using AI/ML products and services primarily on Cloud Computing. - Investigate, troubleshoot, and resolve product-related issues related to machine learning model performance, API integration, deployment, and infrastructure. - Guide customers on best practices for using tools like Ve...

This is rotational shifts (Day & Night shifts). Soft Skills *****Excellent communication and customer service capabilities across globally.**** Strong analytical thinking and problem-solving skills. Team-oriented with the ability to collaborate effectively. Proficient in documentation skills Job Summary The L2 System Administrator within the End User Computing team is responsible for advanced support and maintenance of desktop environments, user devices, and related infrastructure. This role focuses on resolving escalated technical issues, optimizing endpoint performance, and collaborating with L1 support and infrastructure teams to ensure a smooth user experience. The position also involves...

The Helpdesk L1 Technical Engineer is responsible for providing first-line technical support to end users, troubleshooting IT-related issues, and ensuring smooth operation of IT systems. This role requires excellent communication, basic technical knowledge, and a customer-centric approach to resolving IT problems. Role & responsibilities Bachelors degree in IT, Computer Science, or a related field (or equivalent experience). 1-2 years of experience in an IT support/helpdesk role. Basic understanding of Windows, macOS, and common enterprise applications. Familiarity with networking fundamentals (IP, DNS, DHCP, VPN). Experience with ticketing systems like ServiceNow, Jira, or similar. Strong p...

We’re hiring a Sterling OMS Support Engineer for L2 support. Must handle order, inventory, and integration issues with strong troubleshooting skills in a production support environment.

Primary mandate skill required Venafi Certificate Management Shift Time: Regular Detailed Job Description – A Venafi certificate automation requires a PKI (Public Key Infrastructure) engineer or security professional to use the Venafi Trust Protection Platform (TPP) to automate the certificate lifecycle by configuring drivers, Certificate Signing Requests (CSRs), approvals, renewals, and revocations. Key responsibilities include creating and maintaining certificate inventories, developing automation scripts (e.g., with Ansible) for deployment and renewal, integrating Venafi with other systems, providing technical support, and ensuring compliance with security policies. The role also involves...

1. Identify and fix faults on laptop and desktop motherboards 2. Perform chip-level troubleshooting, soldering, and component replacement 3. Repair BIOS, power, and display issues 4. Test all repaired motherboards before delivery

On subject Line Please mention the Post you are applying with Experience / Current Location Role & responsibilities Level 2 support on Incident and problem management PostgreSQL DB/SQL Performance Analysis and Tuning Managing PostgreSQL Database Security Audit violations & resolving them User maintenance, Tablespace management Monitoring and optimizing the performance of the PostgreSQL database. Patch management and highlight teams regarding future enhancements & releases pg_dump/pg_dumpallandpg_restore Preferred candidate profile Installation and Configuration, perform maintenance activity in database Database upgradations and migration Database reconciliation mechanisms Database Migration,...