588 L2 Support Jobs - Page 2

Analyst would be responsible for handling L2 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the following: Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information Tracking and classifying incoming incidents or service requests, attempting initially solutions Provides initial assessment of categorization and prioritization for reported Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolution Ensures Incidents and Service Requests are properly escalated and assigned t...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

Job Summary The Regional IT Support Engineer will be responsible for providing Level 2 technical support across multiple branch locations. This role involves troubleshooting, maintaining, and upgrading IT infrastructure, including network devices, systems, CCTV, and biometric solutions. The engineer will play a key role in ensuring seamless IT operations, minimal downtime, and timely issue resolution for all assigned regions. Role & responsibilities Technical Support & Troubleshooting Provide L2 support for incidents escalated by the Service Desk / NOC. Diagnose and resolve issues related to: Routers, switches, access points Desktop systems, laptops, and printer. Network performance and conn...

Interested candidates kindly help with below details and share their updated CV to nivitha.a@prodapt.com Total Experience: Relevant experience in PLSQL: Relevant experience in SQL: Relevant experience in Production/ L2 support: Current Company: Current CTC: Expected CTC: Notice Period: Current Location: Offer in Hand (CTC- If any): Flexible to work from office (5 days): Y/N Fine to work in rotational shift: Y/N Reason of Change: Overview The ADM-Developer role is a key position within the AD & ASM department. The role will report to the ADM-Analyst and can be based at any Prodapt location across the globe. The overall purpose of the position is to comprehend business requirement and system s...

REPORTING TO : Manager SUMMARY OF POSITION AND OBJECTIVES: (maximum 500 characters (not including spaces) for short position posting and introduction of posting on Eurofins website and career portals) The Product Sustenance Engineer is responsible for IT application support activities including maintenance, administration, and Level 2 support of the Applications / suite of applications. They will work closely with the Eurofins resources working in Labs, Business Analyst and Service Desk to provide Level 2 support and to ensure timely and efficient resolution of IT application-related incidents and service requests, while supporting Change and Problem management process. POSITION & OBJECTIVES...

Job Role Role : IT Support Specialist Shift timings: 8.00am to 5.00pm or 12.00pm to 9.00pm IST Work location: Bangalore The main objective of this position is to maintain system functions and provide daily support to business. Responsibilities : Provide first-line and second-line technical support for IT products, addressing technical issues and providing solutions in a timely manner. Troubleshoot and resolve software bugs, system errors, and performance issues for internal users or customers. L2 Support for multiple applications by oneself and together with the team. Analyzing the issues and resolving the same, proposing a workaround to maintain business continuity and ensuring minimum busi...

Job Description: LIMS Location: PAN India Experience Required: 7 to 10 years Notice Period: immediate to 30Days LIMS Strong Concepts of LIMS LabWare V6 V7 V8. Detailed knowledge on Labware LIMS Architecture Labware Database Structures SAP Crystal Reports Oracle PLSQL Hands on Experience in LIMS application development LIMS basic Language Subroutines Interfacing Upgrade and validation Experience in Labware Modules like LIMS Stability EM Inventory Storage Location Management Instrument Interfaces Lot Sample Management for Clinical Trial Manufacturing Domain Hands on experience on requirement gathering and configuration development of Laboratory Information Management System LIMS eg LabWare pre...

Experience: 4+ Years (Desired: 5+ Years) Role: Linux L2 Support / Technical Lead Domain: Investment Banking, Capital Markets (FI, FX, EQ, Commodities, etc.) Products: Calypso, Murex Required Technical Skills Capital market Domain expert Capital Markets (FI, FX, EQ, Commodities, etc.) - Products: Calypso, Murex PL, SQL, Autosys, .Net, C#, ASP.Net, Java, Oracle, SQL Server, Unix/Linux, Python Good-to-Have Skills AWS Greenplum Jasper PostgreSQL VBS MQ C DB2 Responsibilities / Expectations Investment Banking experience; production support / development experience in Capital Markets (FI, FX, EQ, Commodities, etc.) with products such as Calypso, Murex is a must. Good communication skills and stron...

Experience -1-4 years. Location - Hyderabad and Chennai Mode of work - Hybrid Education: B.E/B.Tech is mandatory for this skillset Job Description: Required: B. Tech, BE & Engineering Graduates Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: ITIL Certification Microsoft MCITP Certification A / N+ Certification a plus Industry certifications such as Dell or HP a plus Basic knowledge of overall network/systems security

Project Role : Data Engineer Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes to migrate and deploy data across systems. Must have skills : React.js Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced L2 Support Engineer to provide operational and production support for our React Native (mobile) and React.js (web) applications. The role involves incident resolution, deployment support, monitoring, and collabora...

Job Description / Production Support / SRE / Cloud Ops Analyst Role Overview We are looking for a skilled Operations Analyst with hands-on experience in production support, incident management, monitoring, and cloud/server administration. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and the capability to work in a high-availability, fast-paced environment. Key Responsibilities Manage incident, problem, change, and release processes end-to-end. Provide 24/7 production support for critical applications and systems. Perform batch monitoring , job failure analysis, and resolution. Monitor system performance using Splunk, Grafana, and other APM t...

Hi, Please find the below JD Details- If Interested mail me on anjali.bahukhandi@progressive.in Job Title: L2 Remote Support Location: Noida (Sector -83) Working Days- 6Days (Rotational Shift) Role & responsibilities- L2 Remote Support, IT Support, Ticketing Tools, Technical Helpdesk Preferred candidate profile We are looking for good communication with international client experience.

Key Responsibilities: Provide L3 support for Cobol, Mainframe and Java/C++ platform applications, resolving complex technical issues and managing escalations from L2 support teams.Monitor application performance and stability, proactively identifying and addressing potential issues. Perform root cause analysis for recurring problems and implement long-term solutions. Collaborate with development, infrastructure, and business teams to ensure seamless application integration and performance. Manage incident and problem tickets, ensuring timely resolution and thorough documentation of the troubleshooting process. Develop and maintain support documentation, including knowledge base articles, run...

Technical Skills (Mandatory) Hands-on experience in Automation Anywhere A2019 / A360 Experience in RPA Production Support / Bot Monitoring Strong understanding of Control Room, Bot Runner, Bot Creator Experience in Bot deployment, scheduling, and versioning Knowledge of Exception handling, queues, and credential vault Working knowledge of SQL / basic database operations Understanding of Windows servers and VM environments Knowledge of ITIL incident and change management Kriti Madan | Recruitment Lead People Staffing Solutions kriti.madan@peoplestaffing.in | 9354235524

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :WAN, SDWAN, Internet –ISP Expert - L3 Network Engineer will possess expertise in WAN, SD-WAN, Internet/ISP management, and cloud inte...

Role & responsibilities Responsibilities Provide L2 technical support for AWS enterprise customers Troubleshoot issues across EC2, S3, IAM, VPC, RDS, Lambda & CloudWatch Handle incident tickets & escalate to Tier-2 when needed Work with global AWS teams in a 24x7 support model Create documentation, KB articles & incident reports Continuously enhance AWS skills & contribute to knowledge sharing Required Skills Active AWS Certification (SysOps or Solutions Architect) 8+ yrs AWS hands-on experience EC2, S3, IAM, VPC, RDS, Lambda, ELB, Route 53 CloudWatch monitoring & alerting Shell Scripting Strong troubleshooting & communication skills Ticketing tools experience Preferred candidate profile Exp...

understanding of Windows 10/11 & Windows Server environment. Basic knowledge of Active Directory, DNS, DHCP, Group Policies. Antivirus, security policies, and patch management.first-level support for Windows desktops, laptops, and servers,IT policies Required Candidate profile Install, configure, and update operating systems, software, and patches. Troubleshoot printers, network drives, and basic LAN connectivity issues. Escalate unresolved issues to L2/L3 teams as required

About the Role We are looking for a Team Lead to manage customer issues escalated to the L2 support desk for our online product. This role focuses on handling complex customer situations, ensuring clear communication, resolving concerns through coordination, and improving the overall support experience. This position does not require technical troubleshootinginstead, it requires strong customer empathy, problem-solving, ownership, and the ability to work across teams to close issues efficiently. Key Responsibilities L2 Escalation Handling Take ownership of customer cases that L1 support cannot resolve. Review case history, customer communication, and previous attempts before taking action. A...

Hi Folks, We are hiring for an MNC for an L2 Mainframe Support role under the payroll of Technogen. We are looking for candidates with 8+ years of L2 support experience in Mainframe . Experince : 8 to 11 years Mode : Work from office ( 5 Days) Notice Period : Immediate to 30 days . Location : Hyderabad Proven expertise in application development and support environment with more than one technology and multiple design techniques Advanced knowledge of development toolset to design, develop, test, deploy, maintain, and improve software Please share your updated CV with the mentioned skill set and experience level to monika.j@technogenindia.com .

Role & responsibilities: Develop, maintain, and enhance applications using .NET Framework / .NET Core . Provide Level 2 (L2) support for production issues: Troubleshoot application errors. Analyze logs and resolve incidents within SLA. Work closely with Level 1 support and escalate complex issues to Level 3 when required. Perform root cause analysis and implement permanent fixes. Write and optimize SQL queries , stored procedures, and database scripts. Collaborate with QA and DevOps teams for deployments and testing. Document technical solutions and provide knowledge transfer to support teams. Ensure adherence to coding standards and best practices.e the day-to-day responsibilities for this ...

Hiring for Tech support associate -Salary upto 46k -Location: Jaipur -5 Days working - Both Side Cabs -Rotational shifts Only Graduates with min 6 months exp (international BPO) HR Deepali: 9650092537 HR Rohit: 8178634637 HR Harpreet: 9501852537

Greetings from Peoplefy !! We have an opening for Service Desk Engineer role for Pune Location with one of our MNC Clients. Job Description: Service Desk Engineer (3 to 7 Years Experience) Position Summary We are seeking an experienced Service Desk Engineer to provide technical support, incident resolution, and superior customer service to end-users across the organization. The ideal candidate has strong troubleshooting skills, hands-on experience with ITSM tools, and the ability to work in a fast-paced environment while ensuring high-quality service delivery. Key Responsibilities Technical Support & Troubleshooting Provide Level 1 & Level 2 technical support for hardware, software, network,...

Role Overview: You will be responsible for installing, configuring, and maintaining LAN, WAN, Wi-Fi, and VPN networks. You will troubleshoot network issues related to switches, routers, firewalls, and access points. Monitoring network performance, security, and availability will also be part of your role. Additionally, you will implement network security measures such as firewall rules, access control, and antivirus. Coordination with ISPs and vendors for internet, MPLS, and leased line issues, as well as maintaining IP addressing, VLANs, and network documentation, will be essential. Key Responsibilities: - Install, configure, and maintain LAN, WAN, Wi-Fi, and VPN networks - Troubleshoot net...

As an experienced SAP BW Support Consultant, your role will involve maintaining and optimizing SAP BW systems to ensure optimal performance. You will be responsible for data accuracy and providing technical support to users. Your key responsibilities will include: - System Maintenance: - Monitor and maintain SAP BW systems to ensure optimal performance. - Data Management: - Perform data extraction, transformation, and loading (ETL) tasks. - Issue Resolution: - Troubleshoot and resolve issues related to SAP BW applications. - User Support: - Provide training and support to users on SAP BW tools and reports. - Performance Tuning: - Enhance the speed and efficiency of SAP BW reports. - Document...

- Technical Skills: - ForcePoint Proxy: Extensive experience with ForcePoint Proxy configuration, management, and troubleshooting. - F5 Reverse Proxy: Basic knowledge of F5 Reverse Proxy setup and support. - McAfee (EPO, Device Control): Intermediate skills in administering McAfee EPO and Device Control. - Deep Security & Carbon Black: Basic understanding of Deep Security and Carbon Black platforms. Experience: - Minimum of 5 years of experience in a similar L2 support role or related field. - Proven experience with the listed technologies and a solid understanding of security practices. interested candidate share resume to naveenavaakruthi@gmail.com