381 L2 Support Jobs - Page 12

Role & responsibilities Author realistic and complex IT tasks and their corresponding multi-step execution plans in clear, natural language, accurately mimicking real-world enterprise IT operations across ITAM, ITSM, and ITOM domains. Conduct rigorous, in-depth validation of created IT tasks and plans, critically reviewing them to ensure reflection of real-world IT team operations, processes, and inherent complexities, including adherence to ITIL best practices. Act as a central resource for IT process expertise, offering guidance and insights on complex scenarios, industry best practices, and potential edge cases to the entire data team. Identify and document discrepancies, inconsistencies,...

Job Responsibility: Provide L2 support to production systems like application, database, middleware components, infrastructure and network components Manage productions incidents end-to-end within defined SLAs with focus on resolution rather than who caused it. Interact with various stake holders such as Release managers, program leads, service managers, development and test leads Review operational readiness requirements such as monitoring and alerting, log rotation and resilience of the components and report the gaps Provide pre-implementation support with activities such as release notes review and implementation dry runs. Protect production components by running health checks, monitoring...

Key Responsibilities: Technical Support & Troubleshooting: Provide L2 support for Windows & Mac platforms across multiple clients and client-site locations. Troubleshoot and resolve complex issues related to O365, Windows, Mac OS , networking, hardware, and software configurations. Utilize remote support tools to connect to end-user devices and efficiently resolve issues in a timely manner. Assist in diagnosing, repairing, and troubleshooting system-level problems for client devices and environments. Ensure that all technical issues are resolved with a focus on quality, efficiency , and minimal disruption to clients. Ticket Management & Documentation: Effectively manage and update support ti...

Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management. - Strong understanding of SQL, Kafka, API, Unix technologies. -Strong understanding in Control M" OR "CTRL+M

Desired Candidate Profile 3-5 years of experience in application support or similar role. Proficiency in ServiceNow platform for managing incidents and requests. The Support Analyst ensures smooth functioning and resolution of all IT and application issues reported within the assigned tribe. This includes: Incident Management : Responding to, tracking, and resolving incidents in a timely manner, using ServiceNow or other designated tools. Collaborative Resolution : Coordinating with developers and other teams to address and resolve complex technical issues. Stakeholder Communication : Ensuring clear and concise communication with business stakeholders, mirroring the skills of a Business Anal...

Roles and Responsibilities : Design, implement, and maintain complex network infrastructure using Cisco ACI, Cisco Switches, Microsoft Azure, Google Cloud Platforms (GCP), and Terraform. Collaborate with cross-functional teams to identify and resolve technical issues related to networking equipment failures or performance problems. Develop automation scripts using Ansible for repetitive tasks and improve overall efficiency of the team's workflow. Troubleshoot complex network issues using various tools such as Wireshark, Network Probe, etc. Job Requirements : 5.5-8 years of experience in IT Services & Consulting industry with expertise in Technology Operations. Strong Experience in Cisco ACI,...

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Ayushi- 86022 79217 khushi- 80851 24583 **NO PLACEMENT CHARGES** Warm Regards, Eshu HR TEAM KVC CONSULTANTS LTD.

6 - 8 year s experience in incident management ITIL certified Able to communicate crisp and firm - written and verbal Able to run incident calls and drive them to closure Good understanding of IT infra - firewalls, networks, routers, switches and load balancers Good basic understanding of databases

Job Description / Responsibilities * Work together with the Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Etsy, Groupon Goods, Shopify, Amazon, etc. Work with our customers to understand their problems, frustrations, and roadblocks. Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers. Work with our product management and engineering teams to provide quantitative feedback on customer issues. Help drive product improvements to reduce customer frustration and friction. There will be opportunities to work in a first-clas...

Professional & Technical Skills: - Must To Have Skills: Proficiency in Wireless Technologies Operations. - Experience with Wireless Network Strategy & Design, Cisco Firewall, Hybrid Cloud Solutions. Very good knowledge in Information Technology, specifically with network and connectivity (3 years experience) in an hybrid cloud network environment (GCP & Azure) and with offices distributed around the world. - Very good experience in the following solutions and technologies: Cisco Switches, Routers and Wireless Access Points, Cisco ACI, Ansible, Terraform, Jira.

Role- Technical process associate Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833

Greetings! Job description Greetings! Role : Desktop Engineer L2 Location: Silvassa (ONLY Candidates staying in Valsad district can apply) Exp: 3 years Qualification: Any Graduate Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support & Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. If...

Hi All, We have an urgent opening for the role of Support analyst for one of our leading Investment Banking client in Bangalore location. Exp : 5 to 7 years Responsibilities Direct Responsibilities Candidate must work as level 2/3 and be an escalation point for others in the team to bring technical and product issues to resolve. Responsible for monitoring production environment and act proactively to prevent performance issues or application crash. Responsible for resolving support issue by using their technical expertise and flexible enough to look for solutions that may be out of the box. Handling ITIL Methodologies like Change, Incident, Problem, and Service Management Monitoring night ba...

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Riya: 9628373761 Simran : 9821182647 Mehvish : 9628373766 **NO PLACEMENT CHARGES** Warm Regards, Riya HR TEAM KVC CONSULTANTS LTD.

Key Responsibilities: Department Overview: The Global Collaboration Services team is a part of the End User Services organization at Chubb with primary responsibility for operations of all corporate and contact center voice, video and web conferencing services globally. We work with various architecture and engineering teams to implement design patterns providing low-cost, highly available, flexible and secure solutions. With service in over 50 countries, we are relentlessly focused on driving and improving the end user experience thru advancement of technology, process improvement and enhanced partnerships with our stakeholders. Job Description Successful candidates will be responsible for ...

Hi Everyone. Open Positions in the Network Engineer Role Greetings from Tekaccel! This is an excellent opportunity with us. If you have that unique and unlimited passion for building world-class enterprise software products that turn into actionable intelligence, then we have the right opportunity for you and your career. What are we looking for? Job Title: Network Engineer (Multiple Openings) Job Location: Hyderabad Employment Type: Full-Time (FTE) Mode of Work: Work from Office (WFO), 5 Days a Week Shift: Rotational Hiring Process: Interview Mode: ***WALK-IN DRIVE ON SATURDAY (21st JUNE 2025)*** Availability Required: Immediate to 30 Days Notice Only (candidates with notice periods beyond ...

Life on the team Computacenter has an international presence, so if your role involves global projects or support, you may have the chance to collaborate with colleagues and clients from different countries. Workloads and work hours can vary depending on project demands and client needs. At Computacenter we often emphasize work-life balance. Computacenter is involved in cutting-edge IT solutions, so you may have opportunities to work on innovative projects that leverage the latest technologies. The IT landscape is constantly evolving, so you'll need to stay updated on new technologies, software, and best practices to effectively support users. Overall, life in Computacenter can be rewarding ...

Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Pune. Qualifications: Bachelors degree in computer science, Information Technology, Engineering, or related field, or equivalent work experience. English fluent (B2 C1) Job Description Missions: Perimeter: All Business application Worldwide in production. Resolve incident in a short time to give to the Business the best Quality. To work transversely with other service lines and business entities to meet the key performance indicators. Continuous improvement by participating to Problem management. The main activities are: Contribute to incident resolution, service request completion and Change i...

Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Pune . We are looking for candidates with 4 + years of experience in below skills - Primary skills : Linux Windows Troubleshooting Servicenow Database - Oracle/postgrace L1/L2 Support Interested candidates for above position kindly share your CVs on chitralekha.so@peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :

JD: Provides POS system monitoring and serves as level 2 support for issues raised Document KT articles for new findings. Provide guidance and support to end users during ongoing issues Relative to troubleshooting and providing deep level support for the POS systems, report and track defects for applications Define and gather business requirements and functional specifications for new or modified POS related systems, including business process flows. Complete report specification documents using information gained thru analysis of business functions In addition should have Retail business knowledge Must have GK POS skill (JD: ) GK OPOS: configuration, deployment, troubleshooting – both centr...

Immediate Joiners : Kronos L2 Support, functional administrator, troubleshoot the interfaces, configure time clock, functional administration, Work Force Dimension, reporting, scheduling, accruals, Very good client facing skills (Communication) Assistive technologies Food allowance Provident fund Health insurance

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR * HR Mahvish : 9628373766 * HR Simran : 9821182647 **NO PLACEMENT CHARGES**

Informatica /L2 L3 Support Experience: 8+ yrs Job Location: Pan India(Hybrid) Notice Period: Only Immediate Joiners Shift Timings: 6 AM to 3.30 PM & 12.30 PM to 9.30 PM Mandatory Skills: L2 L3 Support Informatica , Tableau UNIX , SQL Must have 5 or more years of hands-on development experience and can deep dive into issues in the technologies related to: Informatica 10.5.6 (Power Center), Tableau Unix/Linux shell scripting, PL/SQL Nice to have skills : SQL Developer/Toad, Putty, Control M Sche duling , Teradata SQL Assistant, Teradata Viewpoint, SAP etc Release/Deployment, Operational Readiness, Production Governance is a must Interested candidates can share your CV to " kalyan.v@talent21.in...

Technical Expertise: Strong knowledge of VMware vSphere, ESXi, V Center, and related technologies. Troubleshooting Skills. ESXi hosts, VCenter servers, and networking components. maintain VMware environments

JD for Windows Administrator: Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based processes for incident, problem, and change management If you ...