381 L2 Support Jobs - Page 10

SEND CVS TO shilpa.srivastava@orcapod.work with subject L2 support Focus on delivering world class customer service to every customer coming at the ITS Walk-up. • Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes. • Install and configure firm-standard images on laptops & desktops. • Interface with outside customers and vendors as required • Follow direction of immediate supervisors or managers to implement new technology. • Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements. • Provides Mobile Device deployment & support; activities include ...

Role & responsibilities Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be...

Mandatory Shift Timing 24/7 Shift Timing (Including Night Shift) Ready to work 5 days work from office L2 Support over call(international) JD: Must have Experience: 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates an...

Service Desk Specialist 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/la...

Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. O...

Answer calls professionally and provide technical knowledge/expertise to support technical help related queries and trouble shooting. Experience in a L2 service desk / tech support process providing remote support for Laptops / Desktops Knowledge of relevant applications and tools specific to Service Desk. Knowledge and hands on experience of installation and troubleshooting of Microsoft office Applications and software installations Experience Wireless connectivity, email and printing related requests Should have good knowledge in Active Directory, Antivirus , Imaging, Patch Management solutions. Experience on resolving Issues for Internet related applications such as email clients and web ...

Hi Candidates, We are hiring for ETL Support Location- Mumbai Exp- 2 to 5 years Skills- ETL support, Scripting, SQL Direct Responsibilities 3 + years of experience in Informatica development/production support. Ability to understand and architect ETL solutions for production support activities. Provide L1\L2 tier production support (oncall rotation) for ETL jobs in production. Able to understand\write\troubleshoot shell scripts and sql (Oracle) for regular maintenance jobs to improve performance and uptime of Informatica platform. Collaborate internally and external sources to maintain SLA and provide escalations. Maintenance of the Informatica ETL platform infrastructure (upgrades, patches,...

Experience: 1 to 4 Years Positions Open: 5 Location: Kochi, Kerala Provide expert-level technical support to resolve complex hardware, software, and network issues escalated from L1 and L2 teams. Perform in-depth troubleshooting and root cause analysis to identify the underlying causes of critical incidents. Develop and implement permanent solutions, including patches, workarounds, and configuration changes. Collaborate with development teams, vendors, and other IT departments to resolve issues and implement solutions. Manage and maintain critical IT infrastructure and applications to ensure stability and reliability. Monitor system performance, identify potential issues proactively, and imp...

Key Purpose of this Role: BiofuelCircles products and services are used by businesses and individuals in the bioenergy supply chain: from large industries to rural enterprises, to transporters, service providers and farmers. The Support Engineer will be responsible for maintaining the integrity and reliability of the BiofuelCircle platform so that internal and external users get prompt and effective solutions to their problems. What will you do every day: Investigate and resolve issues related to application functionality and performance Collaborate with the functional support team to help classify issues as software faults or otherwise Collaborate with the software development team to ident...

Experience in providing Desktop & Help Desk Support, troubleshooting and resolving technical issues. Know Windows OS, iOS, macOS and Android environments. Know Active Directory, Group Policy, and other enterprise-level IT systems.

6.0years of experience in application or production support. Proficiency in SQL – writing queries, joins, data validations, and debugging. Experience with AWS services such as EC2, RDS, S3, CloudWatch, IAM. Should be strong in SQL & AWS Cloud.

5+years of experience in application or production support. Proficiency in SQL – writing queries, joins, data validations, and debugging. Experience with AWS services such as EC2, RDS, S3, CloudWatch, IAM. Should be strong in SQL & AWS /GCP Cloud.

NIIT is looking for Associate Technical Consultant- Technical support 5 days working from Office, Gurgaon Salary + Night shift allowances + Both side cab Cabs facility both side for hiring zone areas. Rotational Shift including night shift. 18 months of Surety Bond (For Stability). SAP knowledge will be preferred. Roles and Responsibilities Provide technical support to clients through phone, email, or chat. Troubleshoot and resolve technical issues related to software applications, hardware devices, and network connectivity. Maintain accurate records of customer interactions using CRM software. Meet performance targets for quality metrics such as first-call resolution rate, average handling ...

Providing desktop / Laptop computer software and hardware support, configuration, maintenance, and installation, office 365 Installation for MS Office 2003, 2007, 2010, 2013, 2016, and Office 365 configuring & troubleshooting. Outlook accounts creation & configuration for new users. Responsible for the installation of software like antivirus, Ms.-Office, adobe & Acrobat Reader, and any other software. Good understanding of Ms. Office products such as word, excel, PowerPoint ect. support Remote service for desktop system,peripherals,printers,others it supported equipment Troubleshooting network related problems with time line. (Booting issue/ CPU Error) Finding and troubleshooting of monitor,...

EDR Analyst -Endpoint Security (L1 or L2 Support) for Reputed MNC Position: EDR Analyst -Endpoint Security (L1 OR L2 Support) Position Type: Full Time- Permanent Experience: 3 to 5 yrs Job Locations: South India Mode: Office Notice Period: Immediate to 15 days Note: We expect your cooperation to attend online/F2F interviews (if any) whenever the interviews scheduled. Must-Have Skills: Minimum 3 years of experience in EDR (Endpoint security) Minimum experience of 3 years as L1 level or L2 Level Only need L1 level or L2 Level experienced candidates who are expert on EDR (EDR, incident response) and Trend Micro (Antivirus) Active CEH certificate Key Performance Indicators: Assess endpoint secur...

EDR Analyst -Endpoint Security (L1 or L2 Support) for Reputed MNC Position: EDR Analyst -Endpoint Security (L1 OR L2 Support) Position Type: Full Time- Permanent Experience: 3 to 5 yrs Job Location: Gujrath, Delhi, NCR Mode: Office Notice Period: Immediate to 15 days Note: We expect your cooperation to attend online/F2F interviews (if any) whenever the interviews scheduled. Must-Have Skills: Minimum 3 years of experience in EDR (Endpoint security) Minimum experience of 3 years as L1 level or L2 Level Only need L1 level or L2 Level experienced candidates who are expert on EDR (EDR, incident response) and Trend Micro (Antivirus) Active CEH certificate Key Performance Indicators: Assess endpoin...

EDR Analyst -Endpoint Security (L1 or L2 Support) for Reputed MNC Position: EDR Analyst -Endpoint Security (L1 OR L2 Support) Position Type: Full Time- Permanent Experience: 3 to 5 yrs Job Location: Mumbai,Bhopal, Pune Mode: Office Notice Period: Immediate to 15 days Note: We expect your cooperation to attend online/F2F interviews (if any) whenever the interviews scheduled. Must-Have Skills: Minimum 3 years of experience in EDR (Endpoint security) Minimum experience of 3 years as L1 level or L2 Level Only need L1 level or L2 Level experienced candidates who are expert on EDR (EDR, incident response) and Trend Micro (Antivirus) Active CEH certificate Key Performance Indicators: Assess endpoin...

We are 3PILLAR GLOBAL We build breakthrough software products that power digital businesses. We are an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Software and SaaS, Media and Publishing, Information Services, and Retail. Our key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindsets core values – Minimize Time to Value, Solve For Need, and Excel at Change. Our teams apply this mindset to build digital products that are customer-facing and revenue-generating. Our business-minded approach...

Exclusive Women Walkin Drive for Systems Engineer-L2 Support at Bangalore on 22-July- 25 Greeting from Infosys BPM Ltd.,You are kindly invited for the Infosys BPM:: Walk-In Drive on 22-July- 25 at Bangalore. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442 Interview Information: Interview Date: 22-July-2025 Interview Time: 9 AM till 12 PM Interview Venue - Bangalore:: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti,15th Cross 100 Feet Road, Sarakki,1st Phase JP Nagar, Bengaluru, Karnatak...

Skill: L2 support (service desk/Technical support) Exp: 3+Years in L2 support in international voice Qual: BE/B.tech, Bsc, BCA Sal: 4.8 LPA Loc: Bangalore Shift: 24/7 Immediate Must have: L2 support in international voice Regards, Stefi 7826055629

JD : Responsibilities: Troubleshooting & Incident Management - Manage and Lead service restoration/recovery of applications. - Ability to drive production incident bridge calls for P1 and high priority P2 incidents. - The ability to assist team with troubleshooting efforts: log file analysis and research for Distributed technologies (JAVA, Oracle, Unix, Informatica, Container frameworks and orchestration frameworks) and Cloud Technologies (AWS, Azure) Required Qualifications: Bachelor’s degree in Computer Science or similar field; or equivalent work experience. Experience with two or more technologies listed below: - Core-JAVA - Linux/Unix - Oracle/SQL Server - Service Now - Informatica Powe...

L2 SCCM/Intune: • Minimum 4+ years experience in End User Computing Domain and Technologies including SCCM Infrastructure Management across various versions (v16xx; 17xx, 18xx) • Sound knowledge on processes for Software Distribution processes and toolsets (Applications/Packages/App-V packages) and App Catalogues. • Sound knowledge on Security Patch Management processes and custom reporting, 3rd Party Application patching, Vulnerability Management toolsets. • Good knowledge on SQL and WMI queries, collections, user and device affinity, collections and compliance settings. • Good knowledge on Image Management processes along with supporting toolsets like MDT, WADK, and Cloud based provisionin...

Dear Applicant, Important Points to be noted here before you apply for this job:- This is a 3rd Party Pay-roll opportunity, wherein, the Consultant will be on pay-rolls of Zentek Infosoft and working for our client Infosys and their End Client . Apply ONLY if you are fine to work as a Sub Contractor on 3rd Party Pay-roll . This is a LONG-TERM Opportunity with a Strong Chance of getting converted as Full Time Opportunity with Infosys after few months, subject to your performance . One round of Face-to-face Interview is a MUST for this role. If you cannot go for F2F interview to one of the Infosys DC(Development Centre), please DO NOT apply. This is a HYBRID opportunity and person is expected ...

L2 FMS Engineer for Hotel IT Key Responsibilities : L2 level application support Installation, Configuration, Monitoring of applications like Opera , CRM , EcoBillz, Zscaler Active Directory, DNS, DHCP SCCM Server Hardening Windows Patch Management Windows OS Location : Gurugram Rotational Shift : Yes

Responsibilities: Provide first-line and second-line technical support to customers via email, phone, or chat. Diagnose and resolve software issues, bugs, and technical queries efficiently and effectively. Create and maintain knowledge base articles, documentation, and FAQs for both internal and customer use. Assist with system monitoring and performance tuning to ensure software stability. Assist customers in product feature usage, configurations, and best practices. Provide training to end-users or internal teams on new features and functionalities. Log and track incidents in the support management system , ensuring that all issues are addressed promptly. Stay up-to-date with the latest so...