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1.0 - 6.0 years
5 - 9 Lacs
Jaipur, Bengaluru
Hybrid
Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How we’ll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)
Posted 1 week ago
1.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)
Posted 2 weeks ago
8.0 - 12.0 years
16 - 31 Lacs
Chennai, Bengaluru
Hybrid
Role & responsibilities Mandatory Skills: - 5+ years of experience in Solution test, Manual test - Good Debugging skills - L2/L3 networking - MPLS [Mandatory] - Segment Routing, L2/L3 VPN VxLAN EVPN, VRRP [Good to have]
Posted 2 weeks ago
4.0 - 9.0 years
4 - 9 Lacs
Navi Mumbai
Hybrid
Designation: Network Engineer Role: Network Administration (LAN, Wi-Fi, WAN Support, IP Telephony Support, Firewalls, Cisco ISE, etc.) Key Responsibilities: Network Administration – LAN and WLAN WAN and Internet Link Monitoring and Co-ordination with ISPs/ Telcos Cisco IP Telephony Administration (Cisco UCM) Network Security Administration (Cisco ASA Firewalls, Cisco ISE, etc.) Operational support for Network and Security related issues – Incidents, Problems, Changes, Service Requests Provide required support to Internal Controls, internal and external audits on Network Services Network Capacity Monitoring, Planning and Upgrades/ Downgrades, as needed LAN and WLAN Security Support to internal initiatives/ projects involving Network (LAN, WAN, Network Security) Support to Disaster Recovery and Business Continuity Planning and Exercises/ Drills Continuous Process Improvement on Network, Network Optimization and Security Initiatives Your profile Education / Qualification Bachelor’s degree in Information Technology/ Computer Science or Engineering degree in any discipline ITIL/ CCNA/ CCNP and related certifications are added advantage Your experience At least 3-5 years of experience in Network Operations, primarily in Offshore Delivery Centres/ Global Capability Centres/ Network Operations Centres/ In-house IT Operations environments in large multinational companies in India/ globally Hands-on experience/ skills in Administration/ Operations/ Configuration of Cisco Routers, Switches, ASA Firewalls, Cisco Wireless LAN Controller, Cisco ISE, Cisco UCM/ IP Telephony, etc Required skills: Strong Knowledge/ Experience in Cisco Network & Security Solutions Routing, Switching, Firewalls, Cisco ISE, Cisco WLC Experience in Network Design, Implementation and Architecture Reviews is a great advantage. Knowledge and experience in related areas like – Proxy, SIEM, Cloud Security, AD, Vulnerability Assessment, etc would be advantage Good understanding of ITIL Processes such as – Incident Management, Problem Management, Change Management, Asset/ Configuration Management, Service Reporting IT & Security Audits and Support Soft skills: Open-minded, collaborative and an effective team player. Ability to work in a multicultural and diverse team. Willing to learn new/ other technologies/ solutions and contribute, as needed Driven for success and aspiring to a culture of service excellence, always putting the customer, our people and our business at the center of everything he/she does. Ability to communicate openly and effectively with many diverse stakeholders, with external vendors and auditors, and with staff. Ability to work proactively and under pressure considering the criticality required to ensure the right quality of service and protection for the business.
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Bengaluru
Work from Office
Network L2 with strong communication [ Routing, Switching, Firewall, L2 experience is must/Mandatory, F5,Load balancer, Nexus, wireless] [SD WAN, - Good knowledge is fine].
Posted 2 weeks ago
2.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Location : Hyderabad, India Reports to : Line Manager in the Organization Department : Customer Onboarding Type of Position : Full Time (on-site) About us: Arrise Solutions (powering PragmaticPlay) is a leading content provider to the iGaming and Betting Industry, offering a multi-product portfolio that is innovative, regulated and mobile-focused. Pragmatic Play strives to create the most engaging and evocative experience for customers globally across a range of products, including slots, live casino, sports betting, virtual sports and bingo. Job Description: We are looking for a Technical Support Engineer with excellent debugging, troubleshooting and communication skills in enterprise-grade applications. You will be part of an open and talented software team that works on mission-critical applications. The job will involve debugging, troubleshooting, and supporting Java based applications and thus an excellent knowledge of Java is must. Responsibilities: 1. Resolve technical issues created by customers looking for help to understand or troubleshoot unexpected behaviours or answer technical questions about the games and applications.2. Understand and troubleshoot solutions in a complex technical environment.3. Multi-task in a fast-paced high-performance environment collaborating with multiple teams.4. Maintain a professional demeanor and customer focus when handling complex issues.5. Interact with our clients all over the globe on need basis6. Debug and Provide RCA (Root Cause Analysis).7. Document the investigation and create Major incident document and known error document. Further work to document existing knowledge in Knowledge articles.8. Understand the code flow and application functions9. Understand the queries given by the customer Support team.10. Coordinate with internal teams to proactively identify the issues in the system.11. Analyse and Identify service improvement items and design solution.12. Support continuous improvement by investigating alternatives and technologies.13. SLA adherence with respect to keeping clients happy.14. Be an excellent team player and take responsibility for the Issue end to end. Qualifications: B.Tech/B.E, B.Sc.(Computer), BCA, MTech, MCA, MS/M.Sc.(Computer Science) or JAVA DeveloperRole:L2/L3 experience Experience Required: Minimum 2 Years Skills Required: 1. Proven working experience in directly handling technical queries from customers and troubleshooting.2. Experience in supporting services using back-end technologies.3. Knowledge on writing Database queries.4. Excellent programming skills with scripting language like Python and good understanding on how Restful webservices/APIs work.5. Excellent debugging and troubleshooting skills.6. Strong investigation skills using tools like Kibana or Splunk and Grafana.7. Excellent written and verbal communication skills.8. 2+ years of experience with enterprise software application support9. Experience in writing quality Knowledge articles.10. Experience with analysing the back-office reports.11. Experience in pattern analysis and identifying the product improvement areas.12. Willingness to work in shifts when needed#LI-AA1 WHAT WE OFFER Professional and personal development Opportunities to progress within a dynamic team. Close and collaborative colleagues
Posted 2 weeks ago
3.0 - 8.0 years
6 - 11 Lacs
Pune
Hybrid
Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Pune . We are looking for candidates with 3 + years of experience in Linux and Windows. Job Description Primary Skills Linux Windows Troubleshooting and Monitoring Database - Oracle / Sql / Postgres Patching Global stakeholder management Interested candidates for above position kindly share your CVs on chaitrali.pa @peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :
Posted 2 weeks ago
3.0 - 6.0 years
4 - 9 Lacs
Vijayawada, Chennai, Bengaluru
Work from Office
Roles and Responsibilities Design, develop, test, and maintain automated testing frameworks using Python for L2/L3 protocols. Collaborate with cross-functional teams to identify requirements and implement solutions that meet business needs. Develop REST API integrations using Python to integrate systems and services. Desired Candidate Profile 3-6 years of experience in software development or quality assurance with a focus on automation testing. Strong understanding of Python programming language and its applications in automation testing. Experience with L2/L3 protocol testing tools such as [list specific tools if required]. Familiarity with REST API integration concepts and ability to design scalable architectures.
Posted 2 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
We have 300+ positions active for Graduates. Multiple International chat processes are available. TOP 1 MNC located at Gurgaon. No of Positions: 200 Hiring Freshers & Experienced candidates, who are interested for the chat process. Freshers salary: 15.4K K Experienced Salary : Upto 20K ( Depending on assessment scores) Education Qualification: Graduates Only Job location : Gurgaon Comfortable shifts & BOTH SIDE CABS CONTACT IMMEDIATELY Senior HR Monika - 9540632102 ( Call & Must WhatsApp the CV/ Basic details) Senior HR Manisha - 9541651940 ( Call & Must WhatsApp the CV/ Basic details) NO CHARGES : TOUCH CONSULTANTS
Posted 2 weeks ago
5.0 - 9.0 years
6 - 13 Lacs
Hyderabad
Work from Office
Role & responsibilities Proven 5+ years of experience providing Level 2 / Level 3 support for AS/400 systems. Strong system administration and troubleshooting skills in IBM AS/400 (iSeries). Hands-on experience with installing, configuring, and upgrading AS/400 operating systems and applications . Proficient in monitoring system performance , managing system resources (CPU, memory, disk), and implementing backups and disaster recovery procedures. Experience in OS security patching , implementing access controls , and ensuring data protection on AS/400 systems. Excellent communication skills both verbal and written mandatory . Preferred candidate profile Key Responsibilities: Administer and maintain IBM AS/400 systems ensuring optimal performance and availability. Monitor, diagnose, and resolve system-related issues at L2/L3 level. Configure and manage system resources, user accounts, and security settings. Apply operating system patches, upgrades, and perform routine maintenance. Coordinate with teams for incident response, root cause analysis, and preventive maintenance. Ensure proper system documentation and adhere to change management processes. Work closely with stakeholders and communicate technical information effectively. Eligibility Criteria: Only candidates with MNC background (with verifiable documents and history) will be considered for WFH options. Strictly no L1 profiles. Subcontractor model only.
Posted 2 weeks ago
4.0 - 6.0 years
5 - 10 Lacs
Chennai
Work from Office
Role & responsibilities PL /SQL Support engineer 4 - 6 years Queries writing Production support
Posted 2 weeks ago
4.0 - 6.0 years
11 - 18 Lacs
Bengaluru
Hybrid
Network/System Testing Engineer with 4+ yrs in L2/L3, BGP, MPLS, VPNs. Must know Wireshark, Linux, test tools. Preferred: CCNP, Python/Ansible, cloud (AWS/Azure/GCP),System Testing
Posted 2 weeks ago
5.0 - 10.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Provide second and third-level technical support for a suite of core products used by top-tier financial service firms. Assist in onboarding new clients, ensuring seamless integration with Luceras platform and efficient product use. Support and troubleshoot Unix/Linux-based environments, delivering prompt and effective solutions for clients. Utilize knowledge of Market Data and Order Entry processes to resolve issues related to financial product performance. Maintain a strong understanding of support processes, adapting swiftly to changing circumstances and providing solutions in real-time. Collaborate with global teams to provide consistent support across various regions, ensuring timely resolutions to escalated issues. Streamline support processes by automating common tasks using scripting languages, improving response times and efficiency. Proactively identify performance issues and implemented solutions, reducing system downtime by 15%. Provide in-depth technical training and documentation to junior team members, improving team performance and support coverage. Experience: 7+ years of experience in Unix/Linux-based environments and Scripting languages. Proven experience in automating common tasks using scripting languages. Familiarity with Market Data and Order Entry processes
Posted 2 weeks ago
1.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)
Posted 2 weeks ago
1.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)
Posted 2 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
Mumbai
Work from Office
Network Engineer L2 Hands on – Forcepoint Firewall Hands on – SDWAN Infra Management Knowledge of MPLS Network Knowledge of Network Routing Good-to-Have Forcepoint Firewall Admin (NGFW) certification Knowledge of Checkpoint & FortiGate Firewall Roles and Responsibilities Hands on – Forcepoint Firewall Hands on – SDWAN Infra Management Knowledge of MPLS Network Knowledge of Network Routing Good-to-Have Forcepoint Firewall Admin (NGFW) certification Knowledge of Checkpoint & FortiGate Firewall
Posted 2 weeks ago
1.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)
Posted 2 weeks ago
3.0 - 6.0 years
2 - 5 Lacs
Noida
Remote
Hi, We are Looking for EUC Should have excellent communication, Active Directory & O365. NP-Immediate or those who are serving/ Don't apply if you have a 60-day NP or are on the bench mail me - anjali.bahukhandi@elevancesystems.com
Posted 2 weeks ago
4.0 - 9.0 years
4 - 7 Lacs
Bengaluru
Work from Office
4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 2 weeks ago
8.0 - 10.0 years
35 - 45 Lacs
Pune
Hybrid
We are looking for a highly experienced Senior C++ Developer with deep expertise in embedded software development for Layer 2 (L2) switches Required Candidate profile C++ programming expertise Extensive work with Broadcom switch platforms, including usage of Broadcom SDKs and APIs. Strong understanding of L2 protocols and features like VLAN, VxLAN, NAT, STP, etc.
Posted 2 weeks ago
6.0 - 10.0 years
5 - 7 Lacs
Agra
Work from Office
Job description Key Responsibilities: Provide Level 2 support for network infrastructure, including switches, routers, firewalls, and other networking equipment. Diagnose and resolve complex network issues while ensuring minimal disruption to services. Collaborate with cross-functional teams to design and implement network solutions that meet business requirements. Monitor network performance and capacity, making recommendations for upgrades and improvements. Develop and maintain documentation related to network configurations, changes, and procedures. Implement and enforce best practices for network security and data protection. Stay current with the latest industry trends and technologies, particularly in the financial services sector. Participate in on-call rotation to provide after-hours support as needed. Conduct technical training and mentoring for junior staff members. Ensure compliance with information security, IT policies, and conduct audits (System, Cyber Security).Role & responsibilities
Posted 3 weeks ago
1.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working
Posted 3 weeks ago
4.0 - 9.0 years
4 - 7 Lacs
Bengaluru
Work from Office
4 years in BPO ,1 year as a Team Leader on paper International Voice Technical process * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 3 weeks ago
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