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L2 Intune CIEL HR

3.0 - 8.0 years

6 - 10 Lacs

hyderabad, pune

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Role & responsibilities Handle technically challenging and politically sensitive customer situations • Strong communications skills Excellent spoken and written English communication skills • Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence • The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable • Demonstrable troubleshooting skills and Cross-team collaboration Key Responsibilities Response and Resolution : You r...

Posted 1 week ago

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