8 L1 Troubleshooting Jobs

Job Responsiblities: WAN Operations - incident management, L1 troubleshooting, working with ISPs and internal users and resolve the issues. First line engineer for network tickets. Troubleshoot and resolve it if is L1 level issue or assign to appropriate L2 network engineer. Work closely with IT Monitoring Team to review network alerts, analyze tickets and produce monthly availability & performance reports. Inventory of global WAN infrastructure connectivity based on specified parameters and maintain documentation. Ensure that all devices are integrated with network monitoring systems that provide alerts. Create and maintain a network knowledge base and operational Run Book. Perform L1 tasks...

Role Overview: You will be part of the global NTT DATA Group, specializing in value-added SAP solutions as NTT DATA Business Solutions. As a Service Desk Engineer, you will respond to L1 Troubleshooting issues and incidents reported by customers through various channels like Service Now, Email, Chat & Remote support. Your responsibility will be to identify, investigate, diagnose, and resolve or assign the issues to the right assignment group. Furthermore, you will capture all incidents in the Service Now tool, follow the incident life cycle, and provide resolutions to customers based on defined processes. Your role will also include upgrading technical and soft skills to achieve quality scor...

As an ideal candidate for this role, you should possess 7 to 16 years of experience in VMware daily operations and troubleshooting. Your familiarity with vSphere Clustering terms such as HA, DRS, and VMotion will be crucial for success in this position. Additionally, you must have a fundamental understanding of VMware vSphere Networking terms like switches, port group, VLAN, IP subnetting, and routing. Knowledge of basic Linux commands (ls, df -h, VI, CAT, chmod, and chown) is required for efficient performance in this role. Key Responsibilities: - Experience with storage basic terms like LUN, zoning, and masking is necessary - Understanding of vSAN fundamentals, disk groups, and storage pol...

hackajob is collaborating with UnitedHealth Group to connect them with exceptional tech professionals for this role. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together...

Notice Period : Immediate Joiner Job Summary We are looking for an O365 Administrator (L1) with 35 years of experience to support day-to-day administration, troubleshooting, and management of Microsoft 365 services. The role involves handling user requests, resolving basic to intermediate issues, and ensuring smooth functioning of O365 applications. Key Responsibilities Provide L1 support for Microsoft 365 applications (Exchange Online, Teams, OneDrive, SharePoint Online, Outlook). Handle user account creation, licensing, password resets, and access management in Microsoft 365 Admin Center & Azure AD. Monitor and troubleshoot mail flow, distribution lists, shared mailboxes, and user connecti...

As an experienced candidate with 7 to 16 years of expertise in VMware daily operations and troubleshooting, you are expected to be well-versed in vSphere Clustering terms such as HA, DRS, and VMotion. Additionally, you must possess a fundamental understanding of VMware vSphere Networking terms like switches, port group, VLAN, IP subnetting, and routing. Knowledge of basic Linux commands (ls, df -h, VI, CAT, chmod, and chown) is a prerequisite for this role. Your experience should also include familiarity with storage basic terms like LUN, zoning, and masking. Understanding vSAN fundamentals, disk groups, and storage policies is crucial. Hands-on experience in VMware vSphere upgrade and L1 tr...

You should have 7 to 16 years of experience in VMware daily operations and troubleshooting. Your responsibilities will include understanding vSphere Clustering terms such as HA, DRS, VMotion. It is essential to have a fundamental understanding of VMware vSphere Networking terms like switches, port group, VLAN, IP subnetting & routing. Additionally, you should have a basic understanding of Linux commands such as ls, df -h, VI, CAT, chmod & chown. Knowledge of Storage basic terms like LUN, zoning, masking is required. Familiarity with vSAN fundamental, disk groups & storage policies is a plus. Hands-on experience in VMware vSphere upgrade and L1 troubleshooting skills are necessary. You should...

You should have 7 to 16 years of experience in VMware daily operations and troubleshooting. You should be familiar with vSphere Clustering terms such as HA, DRS, and VMotion. Additionally, you must have a fundamental understanding of VMware vSphere Networking terms like switches, port group, VLAN, IP subnetting, and routing. Knowledge of basic Linux commands (ls, df -h, VI, CAT, chmod, and chown) is required. Experience with storage basic terms like LUN, zoning, and masking is necessary. Understanding of vSAN fundamentals, disk groups, and storage policies is also required. Hands-on experience in VMware vSphere upgrade and L1 troubleshooting skills, including extracting logs, host connectivi...