1201 L1 Support Jobs - Page 8

Role & responsibilities System assembling & trouble shooting PC hardware & software Data backup & restore for GLP Trouble shooting of network, firewall routers. Email automation, Trouble shooting of bio metrics, IP camera etc

Job description A short video profile (1-2 minutes) introducing yourself is mandatory along with your resume. NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clients JOB DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (inbound & outbound), chats, and email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer s...

Role & responsibilities Required Skills & Qualifications: Bachelors degree in Computer Science, Information Systems, or related field. 1–2 years of experience in application support or IT helpdesk roles. Basic understanding of Oracle EPM modules and architecture. Familiarity with ITSM tools (e.g., ServiceNow, Remedy). Strong analytical and communication skills. Ability to work in shifts and handle high-volume support environments. Preferred Skills: Exposure to Oracle Cloud EPM or Hyperion. Experience with ADM tools and metadata management. Knowledge of incident, problem, and change management processes. Work Environment: Hybrid or On-site (Hyderabad office). Rotational shifts may be required...

We have vacancy VMWare for technical support - US voice process. Excellent communication. Process name -VM Ware L1 & l2 -Tech support process Any graduation is ok but see in computer science CCNA Certificate is must Minimum -2 yr experience is must US Shift timing Both way cab provided 5 days working 2 days rotational week off Immediate joining preferred Pls call Santoshi 9176198282 for more info Thanks, Santoshi 9176198282

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) Job Locations : PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE : Upto Rs 5.50 LPA -- FOR 1+ Years of Experience Upto Rs 7.00 LPA -- FOR 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimiz...

Key Responsibilities: Monitor dashboards and alerts in New Relic, Grafana, and related tools for partner platforms (Zee5, Prime, Hotstar, Apple TV). Track subscription processing queues (size, delays, processing rate) at regular intervals. Validate alerts against subscription flows to detect blind spots or recurring issues. Perform synthetic test monitoring (login, purchase, entitlement checks) and report failures promptly. Categorize and escalate partner-level issues vs. internal infra issues using standard SOPs. Maintain a shift log of incidents, escalations, and resolutions. Participate in daily/weekly monitoring reviews and highlight repeat alerts or monitoring gaps. Coordinate with L2/L...

Experience:- Grad. with 1 yr in International Technical Voice CTC - Upto 5 LPA to 5.5 LPA Rotational shifts Location:- Pune 2 way cab Notice:- Immediate Joiner For More Info Call OR What's App Neha @ 9890648347 Required Candidate profile - Must have min 1 yr relevant exp. - Must have international voice exp. - Must have Service Desk exp. - Graduation (Mandatory) - Excellent Communication skills Perks and benefits 2 way cab Shift Allowance Performance Based Inc.

International Technical Voice Process Experience: Min. 1yr CTC: Up to 5.5 LPA + Incentives + Allowance Any Graduate Location: Pune Night Shifts WFO-5 Days Working Immediate joining Excellent Communication HR Anugrah: 7737536478 Required Candidate profile Candidate should be a Graduate and should have good communication skills, should be ready to work in the US shifts. Perks and benefits Salary + Incentives + Allowances

Job Description The primary role of Technical Support function is to provide technical & engineering support to customers, support agents & internal teams. Key deliverables include taking ownership of customer queries on ResMed products, research solutions and promptly respond whilst maintaining the highest level in quality. Provide post Design support and repair of ResMed products, investigate device failures, upgrading the systems, product maintenance & testing. Lets talk about the team Provide Technical support to ResMed customers. Work in 24/7 rotational shifts. Provide insights regarding Somnoware’s platform and feature set to the product and engineering teams based on customer feedback...

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS FOR PUNE LOCATIONS:- Salary Structure : Rs 5.50 LPA -- FOR 1+ Years of Exp Rs 7.00 LPA -- FOR 2+ Years of Exp FOR BANGALORE & HYDERABAD LOCATION:- Salary Structures: Rs 5.50 LPA -- FOR 1+ Years of Exp Rs 7.00 LPA -- FOR 2+ Years of Exp ## FRESHERS ARE ALSO BEING HIRED FOR SALARY OF Rs 2.77 LPA -- B-TECH AND BCA -- GRADUATES WHO ARE GOOD IN TECHNICAL AND COMM SKILLS . Language: Proficient in...

As a member of the information technology operations team at PwC, your role will involve managing and maintaining the technology infrastructure and systems to ensure smooth operations and efficient delivery of IT services. You will be responsible for monitoring network performance, troubleshooting issues, and implementing security measures. Your primary focus will be on providing technical assistance and troubleshooting to ensure the smooth functioning of IT systems and non-cloud based infrastructure, with an emphasis on providing L1 and possibly L2 support. In your journey as a strategic advisor, you will leverage your influence, expertise, and network to deliver quality results. You will m...

Job Description We are seeking an experienced Project Manager with a strong background in managing DevOps projects. The candidate should have hands-on experience leading cross-functional teams, coordinating with DevOps engineers, and acting as the SPOC for global clients (preferably in a US environment). Key Responsibilities • Manage end-to-end DevOps projects, ensuring smooth execution and delivery. • Act as the primary SPOC for clients, providing live updates and progress reports. • Lead and coordinate rotational teams across development, operations, and DevOps. • Collaborate with DevOps engineers for CI/CD, automation, and deployment support. • Track project milestones, risks, and deliver...

Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Senior Technical Support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L2) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) ...

Job Posting Title - Support Engineer-Analyst III infrastructure services Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Job Description Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and/or refers more complex technical problems through a defined escalation process. Follows up with customers to en...

Roles & Responsibilities NOC Engineer (L1 / L1 Lead / L2) Core (All) 247 NOC ops: monitor alerts, handle tickets on phone (Zoho Desk / ServiceDesk Plus), set ETAs, document clearly. Follow runbooks, maintain KB, clean shift handovers, join incident bridges (Teams/Zoom). Tools: Site24x7 , ManageEngine OpManager/Endpoint Central , Grafana, Azure/AWS monitors. Clear spoken/written English for customer calls & updates. L1 — First-Line Monitoring & Triage First response: basic CLI checks, service restarts, log capture/screen-share (Zoho Assist/Quick Assist). Quick triage: ping/DNS traceroute port/link; VPN (FortiClient), CPU/RAM/Disk, backups, M365 basics. Escalate to L2 with complete evidence wh...

Location: Bangalore, KA Exp: 5+ Years Start Date: Immediate/15-30 Days Job Type: 1+ year Contract Job Description: Ability to translate application requirements into cloud architecture/infrastructure, Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant architectures. Capability to select the appropriate services based on compute, data, or security requirements. Knowledge of networking concepts (e.g., DNS, TCP/IP, Active Directory, and firewalls). Capability to migrate on-premises workload to cloud service providers. Knowledge of writing infrastructure as code (IaC) using CloudFormation, JSON, YAML or Terraform. Ability to troubleshoot distributed systems. Un...

exp: 0-6 yrs International voice process/Technical support must have excellent comms any grads can apply/under grads can also apply willing to work in night shifts virtual interviews interested can share your resumes to LAVANYA (9361645614)

Org: AXA GBS Role: Production Support Engineer Exp: 1 to 6 Years Location: Bangalore (Manyata Tech Park-Nagawara) & Pune (GERA Commerzone-Kharadi) Work Mode: Hybrid (2 Days Office & 3 days WFH) Shift: Rotational Shift (24X7) Job Summary: You will be part of L1.5 support , requiring slightly more complex troubleshooting skills than L1 while still primarily focusing on initial customer contact and resolving common issues, often with the ability to escalate more intricate problems to higher tiers when necessary; it may involve tasks like basic system administration, data analysis, and coordinating with other teams to resolve issues Key Responsibilities: First point of contact: Receiving initial...

Role & responsibilities : Install, configure and troubleshoot window OS, MS Office and hardware peripheral. Manage LAN/WAN connectivity, printers, and network devices. Provide L1 & L2 desktop support to end users. Handle email configuration, users account setup and software installation Prefer candidates: Graduation / Diploma in IT , computer science. Mini 1 Year experience required IT Support Excellent Communication skills. Fixed salary + performance incentives INTERESTED CANDIDATES CAN SHARE THEIR RESUME TO HR SONAL: 7703812770

Opportunity for freshers Field work, visit client locations, Review & basic troubleshooting Good comm and learning attitude required. Must speak Hindi, English and Tamil, Location: Perungudi, Chennai (Work from Office) Male candidates

On Roll Technical Support International Voice process (Its Rotational shift) Company DXC Technology Its Permanent Role Exp 1 To 2 Yrs Looking for Immediate joiners or 15 days with Good Communication Looking for Excellent Communications with Good Attitude Candidates Job Posting Title - Analyst III infrastructure services Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Job Description Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding ...

We are hiring freshers only Responsibilities: Collaborate with cross-functional teams on project implementation Ensure compliance with security standards & best practices Troubleshoot LAN issues, optimize performance Work from home Over time allowance Travel allowance Health insurance Employee state insurance Life insurance Annual bonus Performance bonus

Role & responsibilities Technical Support Product Support Preferred candidate profile Hiring for Product Support Location:Hyderabad Any Graduate Rotational Shift Rotational Week off 5 Days working Work from office Microsoft Support Experience Mandatory Window Support Mandatory Chat Support For further info contact Sakshi @85880611346

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE :- NORMAL GRADUATES -- 1+ Years of Exp --- MBA / BTECH -- ELIGIBLE HAVING 8 MONTHS PLUS EXP SALARY -- Rs 5.50 LPA -- FOR 1+ Years of Exp SALARY -- Rs 7.00 LPA -- FOR 2+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Ma...