1201 L1 Support Jobs - Page 5

We have vacancy VMWare for technical support - US voice process. Excellent communication. 1 lakh joining Bonus + 8 lpa max salary L2-Tech support process- Any graduation is ok but see in computer science CCNA Certificate is must Minimum -2 yr exprience is must US Shift timing Both way cab provided 5 days working2 days rotational week off Immediate joining preferred 1 lakh joining Bonus will be given to candidates who joins immediately Pls call Santoshi 9176198282 for more info Thanks, Santoshi 9176198282

Greetings from Peoplefy Info-Solutions! We have an opening for Service desk role for Pune Location with one of our top Global Clients. Job description : Respond to incoming incidents and service requests from employees via tickets, phone calls, e-mails or monitoring and act as a first and single point of contact Ensure accurate and efficient tracking of issues to facilitate timely resolution Perform diagnosis for initial categorization & prioritization based on given service catalogue. Narrowing down incidents to impacted services and SLAs. Ticket Resolution or escalation based on given checklists and experience. Ensure to resolve a ticket in time or escalate to the next expert level. Mainta...

Greetings from Peoplefy Info-Solutions! We have an opening for Service desk role for Pune Location with one of our top Global Clients. Job description : Respond to incoming incidents and service requests from employees via tickets, phone calls, e-mails or monitoring and act as a first and single point of contact Ensure accurate and efficient tracking of issues to facilitate timely resolution Perform diagnosis for initial categorization & prioritization based on given service catalogue. Narrowing down incidents to impacted services and SLAs. Ticket Resolution or escalation based on given checklists and experience. Ensure to resolve a ticket in time or escalate to the next expert level. Mainta...

Warm Greetings, Hiring: Technical Support Associate | UK Process Were hiring Technical Support Associates for a leading UK client! Role: Technical Support Associate Process: UK Voice Support Max CTC: 6.5 LPA Eligibility: Minimum 1 year experience in International Voice – Technical Support (mandatory) Strong troubleshooting skills, especially on Apple products (Mac, iPhone, iPad, etc.) Excellent communication and customer handling skills Willing to work in UK rotational shifts Notice period: Up to 15–20 days acceptable Call and book your interview slots: 7829336034 / 8884777961 / 9742630123 /9380300644

Hiring for TOP bpo's in Bangalore Shift - day Designation- Sr Advisor Technical Support Salary- 28k+ inc Location - ITPL 2 week off with cab facility Interested Candidates call Indushree - 7848820046 Ashwin - 7848820043

Job Description: About the Role: The SME is a support function with vast technical knowledge and expertise that serves as a technical resource for Tier 1. They are responsible for providing technical assistance to Tier 1 agents to improve their technical skills aligned to improve the team and the business FCR, MTTC, and AHT performance. What we offer: RingCentral offers perks and benefits for all aspects of your work/life: Hybrid Work Setup Arrangement until further notice HMO coverage on Day 1 for the employee HMO coverage after Day 90 for 3 free dependents Personal Time Off Performance-based incentives (e.g. MBO, commission, etc.) Employee Assistance Program (EAP) under Workplace Options w...

Job Title: Senior Technical support Associate. Location: Bangalore Department: Service desk. Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues effic...

ROLES AND RESPONSIBILITIES : Provide hardware / application /software / network problem diagnosis resolution via telephone/chat/web. Monitoring & Management of various IT Infrastructure components for customers end users. Identify, evaluate and prioritize customer problems and escalations. Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities-based adhering on KBs/SOPs/work instructions. Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's. An...

Responsibilities: Skills (Must have) - IIS, Oracle DB, API, Good Communication skills Provide L1 application support Collaborate with development team on bug fixes Maintain knowledge base and documentation Troubleshoot software issues promptly

Provide L1 technical support for IT systems and applications. Diagnose, troubleshoot, and resolve basic hardware, software, and network issues. Log tickets, escalate complex problems, and ensure timely issue resolution. Required Candidate profile Only Male Fresher Graduates (2017 - 2024) with strong technical skills and willingness to learn IT support processes Good communication and problem-solving skills Female Candidates are not eligible

As a Business Analyst with a minimum of 2 years of experience in the Insurance Domain to handle L1 Support, your role will involve the following responsibilities: - Client Co-ordination - Project Co-Ordination - Working with Insurance Applications - Understanding and following the SDLC Process - Managing Business Operations You should possess the following primary skills: - MYSQL - APPLICATION SUPPORT - JIRA - L1 SUPPORT - BUSINESS ANALYST Please note that the JD does not provide any additional details about the company.,

Role Overview: You will be responsible for resolving L1 support issues based on assignments received from the L0 team. Additionally, you will monitor help desk tickets, close them in the system, and maintain the status tracker. You will also prepare user manuals for new SD development or processes. Your expertise in end-to-end sales and pre-sales lifecycle, as well as knowledge in MRP processes and sales return, will be crucial for this role. Key Responsibilities: - Resolve L1 support issues following assignments from the L0 team - Monitor help desk tickets, close them in the system, and maintain the status tracker - Prepare user manuals for new SD development or processes - Demonstrate expe...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *Fresher also eligible *1 year+ International Technical support Experience *2 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Yashashvi 8982889979 *Monika 7869365175 *Khushi 7869457739 ## NO PLACEMENT ...

Designation - Sr. Technical Process Specialist Min 1-2 Yr Exp Into Technical Support International Voice Any Graduate US Shifts CTC - UPTO 7LPA +allowances +incentives Both way cab IMMEDIATE JOINERS ONLY Interview - Virtual Contact Naina - 9828833756 Required Candidate profile Min 1-2 y of exp into Service desk International voice process Excellent communication skills Perks and benefits Incentives Allowances Both way cab

Key Responsibilities: Provide first-level technical support and troubleshooting for IT-related issues. Manage and resolve service requests and incidents efficiently. Assist in the administration and support of Microsoft services and applications. Support networking issues and cloud-based services. Collaborate with other IT teams to ensure seamless resolution of issues. Maintain detailed documentation of service desk activities and resolutions. Communicate effectively with clients and stakeholders to provide status updates and gather necessary information. Qualifications: Recent graduate with a degree in Computer Science, Information Technology, or a related field. Strong communication skills...

Position Overview: We are seeking a highly motivated and customer-focused Customer Support L1 professional to join our team. The ideal candidate will be the first point of contact for clients, providing technical and non-technical support, troubleshooting issues, and ensuring an exceptional client experience. This role requires excellent communication skills, a strong problem-solving mindset, and a client first mindset. Shift Timing: This is a night shift position: 7:00 PM 4:00 AM IST . Candidates must be open to working in this schedule. Responsibilities: Act as the first line of support for client queries and concerns over calls & email. Provide prompt and professional assistance to resolv...

An experienced Technical Support Engineer to provide onsite L1 support for capital market / depository applications and ensure smooth IT operations for business users. Provide end-user and application support for market data & depository systems. Required Candidate profile Experience in Technical Support / IT Operations. Knowledge of SQL, Windows/Linux, Networking (IP/DNS/VPN),active Directory & ITSM tools. Basic understanding of Capital Markets domain is preferred. Perks and benefits To be disclosed post interview

Dear Candidate, Currently we are urgently hiring SAP Support (L1) engineer in Krios Info Solutions. Below is given the job details - Role - SAP Support Engineer Experience - 1-2 Years Job Location - Zaheerabad, Telangana Work Mode - Work From Office Position Overview We are seeking a Junior SAP Consultant (L1) to join our SAP team. As an entry-level consultant, you will support the implementation, configuration, and maintenance of SAP logistics modules. Key Responsibilities Provide first-level support for SAP Logistics modules (SD/PP/QM). Assist in troubleshooting and resolving user issues within defined SLAs. Perform configuration tasks. Document incidents, solutions, and configuration chan...

Greetings from Hyres! Applicants required for: Customer Support Technical Support Desktop Support Eligibility: 0-1 year Qualification: BE/Btech/Any Degree/Diploma Skills: Good communication in English and any local language Hyres India 8056905397

L1 Application Monitoring Objective: Monitor business-critical insurance applications to ensure system uptime, performance, and incident management, serving as the first line of defence for production environments. Key Responsibilities: Real-time monitoring of application and infrastructure performance using tools: Zoho Site 24*7 Alert management: Acknowledge, and escalate alerts as per the approved escalation matrix. Incident handling: Raise incidents via ITSM tools. Provide detailed logs and initial diagnostics. Health checks and batch job monitoring. Perform daily, weekly, and monthly reports on application uptime, latency, and error rates. Document known issues and update runbooks/SOPs. ...

Greetings from Hyres! Applicants required for: Customer Support Technical Support Desktop Support Eligibility: 0-1 year Qualification: BE/Btech/Any Degree/Diploma Skills: Good communication in English and any local language Hyres India 7483813038

Role & responsibilities Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly...

mails /Chats / Phone calls from customers during assigned hours Candidate must be open to work on weekends and night shifts. Conducting remote troubleshooting of products Troubleshooting, approving, and Providing pre-sales information about

BPO- Hiring For Technical E Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Experience in Technical Customer Service Mandate - 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support mac Support, Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution salary 6.5lks Two way Transport work location:whitefield call indu@7848820046 aditi@7795311459 call suman@7848820047 Call Pooja @9886112704