863 L1 Support Jobs - Page 3

Int Technical Voice Process Any grad with min 1 yr exp in Service Desk/Tech Support CTC-Upto 5 LPA + Variables WFO-5 days working Night Shifts Location-Pune Immediate Joiner Contact - Shilpa (8766071664 ) Perks and benefits Two way cab facility Performance based incentive

(MALE CANDIDATES PREFERRED) (EARLY JOINERS PREFERRED) We are looking for Technical Support Engineer to work in night Shift (IST) for our Logistics Domain product who can interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email. Have to Interact with customers regarding their concerns/requests about products and services over calls and email. Responsibilities: Attend in-person meetings with clients to analyze, troubleshoot and diagnose problems Respond to customer inquiries and assist in troubleshooting and resolving challenges Complete detailed reports listing requests to technical a...

Greetings From iOPEX !!! We are hiring candidates for International Technical Voice Support Job Criteria: 1) Immediate joiners required Should be available to join us within a week to 15days. 2) Excellent verbal communication skills in English 3) Minimum 6 months of experience in an International Technical Voice Process (Healthcare & AR Calling experience cannot be considered) 4) Ability to handle real-time voice calls. 5)Any UG qualification/HSC/Diploma 6) Immediate joiner (within 15 - 20days) Compensation: CTC: 3 - 4.2LPA (varies based on candidate experience) 7)Must have proper relieving docs for the last company :) Interested candidates please WhatsApp your resume to - 7826904740 Perks &...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems...

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window ...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems...

We are seeking an energetic and customer-focused L1 Support Engineer to join our IT support team. As the first point of contact for technical issues, you will be responsible for troubleshooting basic IT problems, resolving user queries, and escalating complex cases to higher-level teams. This is an excellent opportunity for fresh graduates or early-career professionals to build a strong foundation in IT support and grow within the organization. Exp:- 1 - 4 years Notice Period: Immediate/15 days Location: Hyderabad Interested candidates forward their resume to sajida.u@cirruslabs.io

Responsibilities: * Provide product support through phone, email & chat * Document customer issues & resolutions * Maintain knowledge base & user manuals * Collaborate with development team on bug fixes & enhancements Annual bonus

Dear Candidate, ReBIT, a 100% owned IT subsidiary is hiring for Application Support. We're planning for a virtual drive on 13th Sept'25 (Saturday) If you are interested, kindly apply with below details and updated resume on ankita.shrivastava@rebit.org.in Total Experience: Relevant Experience: Current CTC: Expected CTC: Notice Period: Are you available for virtual rounds on 13th Sept'25 (Saturday)?: Education: Bachelors Degree in related field. Preferably BCA, MCA, BSC in IT, Computer Science, Mathematics, Statistics . Experience/ Qualifications: 1 to 4 years of experience in business application technical support Familiarity with Agile frameworks Adept at queries, report writing and present...

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 8217267104/hema.v@dynpro.in Mandatory Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 2.8 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems li...

Key Responsibilities: Be part of a 24x7 Enterprise Grade Service Desk Team Provide Tier 1 technical support for a wide range of Adobe products across Windows and macOS platforms. Handle support requests through multiple channels including phone, chat, email, and web portal. Triage, prioritize, and resolve customer issues with a focus on First Call Resolution. Utilize customer insights and case history to personalize upsell recommendations, ensuring relevance and customer value. Accurately log all customer interactions, incidents, and service requests in the CRM/case management system. Use internal knowledge bases and technical documentation to provide accurate and timely solutions. Escalate ...

Hiring Sr. IT Executive (Male Only) with experience in IT infrastructure, technical support, troubleshooting, CCTV, switches, routing, desktop, servers, and networking. 3–5 years’ experience required.

Position: Engineer-Product Support Job Location : Pune, India Work Mode- Hybrid Shift Time- Rotational Shifts including night shifts Our journey Sakon offers a SaaS platform and services to optimize enterprise mobility expenses, lifecycles, and support. Integrating data from carriers, HR, MDM, and Finance, it streamlines workflows, provides insights, and ensures accurate reporting. Features include invoice auditing, lifecycle management, 24x7 support, and seamless ServiceNow integration. Additional services like MDM administration and BYOD management enhance operations, driving savings and efficiency. Manage mobile investments confidently with Sakon. Learn more at www.sakon.com. The Value We...

Job Description: Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rat...

Requirements for App Support Engineer: Have minimum 3+ experience is providing product support for frontend applications Must know on the support process for production operations Worked as L2/ L3 engineer primary operation being L2 Good knowledge of SQL as L2 engineer, he/she will use SQL as a tool to debug production issues Knowledge on insurance is good to have but not must

Job Title: Helpdesk/ support desk engineer L1 Location: Makarba, Ahmedabad (on-site) Working Days: 5 Days Shift: Australia Shift (4 AM to 2 PM) Employment Type: Full-time Skills & Experience: Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades ...

We are seeking an enthusiastic and energetic individual to handle the appalling customer experience and deliver a first class service to earn their loyalty back for our brand by ensuring customers get a timely, consistent and high-quality experience. This would be a fantastic defining opportunity for a person who enjoys a role filled with variety, challenges, and autonomy. As an Escalation specialist your responsibility will be for supporting and managing escalation by following protocol and solving the problem quickly and with clarity while maintaining the relationships between customers and departments. Responsibilities & Duties Handle Inbound/Tickets of the customers via Inbound/L2 team i...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems...

JD For Technical Support Executive Role Key Responsibilities * Provide technical support for web application developed using VB.NET, SQL Server, JavaScript, and jQuery * Troubleshoot and debug application issues reported by users or identified through internal monitoring. * Perform root cause analysis and provide permanent fixes or workarounds. * Analyze logs, SQL queries, and application code to identify performance bottlenecks and bugs. * Collaborate with development teams to escalate complex issues and verify resolutions. * Maintain documentation related to issue resolution, known issues, and support procedures. * Provide L1/L2/L3 support depending on issue complexity and SLA commitments....

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window ...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems...