863 L1 Support Jobs - Page 20

Primary Skills • Must have 1-3 years of experience in IT Service Desk - Helpdesk • Excellent communication with skills like Active listening, empathy, technical proficiency & professionalism (both verbal and written) • In-depth Technical Support role, Advanced troubleshooting for Desktop, Active Directory, Outlook Configuration, O365 Applications, Printers, Scanners, DL, Shared Mailbox etc. • Remote Support Services/ Desktop Support / Technical Support. • Knowledge of ITIL V3, V4 and ticketing tool CA Service desk, Service Now, Jira, Azure DevOps, Fresh desk etc. • Good Knowledge of SLA, ticket triaging and handling escalations. • Experience dealing with International clients or customers. •...

WE'RE HIRING! | Technical Support Voice Process Location: (Uppal) Hyderabad | Shift: Rotational Night 5 days working 2 week offs 2 -Way Cab Provided ( 30kms radius)| Immediate Joiners Only! if not opting for cab 4500 travel allowances. Position: Technical support voice Eligibility: only Graduates Graduation is mandatory fresher : 3lpa (17k take home) Good English Communication Skills Salary Package: 6 months experience : 3.2lpa 1year experience : 3.6lpa (22K TAKE HOME) Know someone looking for a job? Refer your friends/colleagues! Send your updated resume via Whats App to: HR Srujana number: 8520996202 Dont miss this opportunity to kick-start your career with a great work-life balance and gr...

We are seeking a Technical Support Engineer with hands-on experience supporting platforms such as ServiceNow . The ideal candidate will be responsible for troubleshooting, resolving technical issues, and delivering excellent customer support within a fast-paced enterprise environment. Key Responsibilities: Troubleshoot and resolve technical issues related to ServiceNow and related technologies. Work with relational databases (e.g., MySQL, Oracle) and analyze database logs to assist in root cause analysis. Perform diagnostics on Linux/Unix or Microsoft Server environments. Utilize scripting skills (e.g., JavaScript, Python, Perl, Unix Shell, Windows Shell ) for automation and troubleshooting ...

Role- Technical Support specialist Skills- Service Desk, Technical support, Active Directory mandate Exp- Min 1 Year into "International voice process" Immediate Joiners only Location- Pune/Bangalore 24/7 US Shifts Contact- HR Mahak 8529625871

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT MNC Company. (Immediate Joining ) Job Locations : 1) Bangalore --- Electronic City 2) PUNE ---HINJEWADI PHASE - 2 SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Experience Rs 2.77 LPA FOR FRESHERS Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints pro...

Technical Support Executive Location- Bangalore/Pune Graduation (Mandatory) Min 1 year experience in Technical Support(International Voice) Working Days: 5 Days Working Night shifts CTC- Up to 4 LPA Immediate joiners Contact- 8890492756(HR Bhoomi)

Role & responsibilities Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and ...

International Tech.Voice Process Experience-1 year min in International Tech Voice Process CTC-Up to 4 LPA Any Graduate Location-Pune/Bangalore Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah:7737536478 / genesisanugrah@gmail.com Required Candidate profile The candidate must have at least 1 year of experience in International Technical Voice Process in Service Desk. Should have good communication and must be a Graduate. Semi-Voice exp. can also apply. Perks and benefits Both Side Cabs Salary+Incentives+Allowances

Hiring: Technical Support Location: Pune Experience: Minimum 1 year in Technical Support Skills: Active Directory, ServiceNow, Ticketing Tools Education: Graduation Mandatory Package: Up to 4 LPA Joiners: Immediate preferred HRMayur -7357769199

Graduate Freshers Salary up to 20k Grad/UG with 1 Year of international Tech Support Voice exp Salary up to 30k (Skill:- Active Directory, Troubleshooting, DNS, outlook etc ) Require Fluent English Communication Loc:- Hinjewadi, Aundh Call 8767832217 Perks and benefits Salary + Incentives + allownces + Cab facility

Hiring for Ad*be- Customer/ Technical Support Profile: - *Join Adobe’s Tech Support team *Assist global users with Adobe product issues *Troubleshoot software & licensing queries *Rotational shifts | WFO *Chance to Level up your IT support career! Required Candidate profile Eligibility: 1.Strong English & tech skills required 2. Knowledge of hardware would be preferred. *Salary- Upto 33K+ Lucrative Incentives* HR Yug- 8448410307 (Call/WhatsApp)

Greetings from KVC CONSULTANTS LTD! ! Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE - HINJEWADI PHASE - 2 Salary : Rs 4 LPA -- FOR 1 YEAR PLUS EXP ( GRADUATE FRESHERS -- BCA / BTECHS --- ALSO BEING HIRED -- SALARY -- Rs 2.77 LPA ) Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant informa...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Exp Upto Rs 6 LPA -- FOR 2+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to m...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE :- Upto Rs 4 LPA -- FOR 1+ Years of Exp Upto Rs 6 LPA -- FOR 2+ Years of Exp FRESHERS -- SALARY RS 2.77 LPA Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or c...

Roles and Responsibilities Provide technical support to customers through phone, email, or chat channels. Troubleshoot and resolve hardware and software issues related to laptops, desktops, printers, routers, switches, etc. Manage customer queries on Active Directory, IT service desk, L1 support, technical voice process, ticketing tools, international technical support. Escalate complex issues to senior engineers or other teams when necessary. Document all interactions with customers using CRM software. Desired Candidate Profile Strong communication skills for effective interaction with customers over phone/email/chat. Ability to work rotational shifts including weekends & holidays as per bu...

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673/ 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Assist in troubleshooting hardware, software, and network issues. Provide technical support to users and ensure smooth IT operations under supervision. Should have basic knowledge about hardware and networking, Required Candidate profile Any graduates who passed out from 2017 to 2024 can apply. Eagerness to learn, good communication, and problem-solving skills. Only Male freshers are eligible.

Client : Hotel Industry JD : Active Directory Mail Management Software Troubleshooting L1 level application support Shifting Duty as per roster Workplace details : 1. The work will be in shifts - Morning shift (7 AM to 4 PM) afternoon shift ( 2 PM to 11 PM) and Night (10 PM to 7 AM) 2. The shifts will be in rotation for all FMS Engineers 3. Weekly off will be as per Roster, not on weekends and Sundays 4. Due to Hotel operations, which is busy during festival days, no holidays will be given on festival days but comp off will be provided against those days 5. Planned Leave will be granted with prior information, subject to no planned activity / upgrade scheduled 6. Candidate must be clean shav...

Senior Advisor Technical Support Pune Only Graduates Can Apply NOTE - Looing Only For Immediate Joiner Must Have 1+ Yrs of Exp as a Technical Support on Papers (Mandate) LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of International BPO On Papers (Mandate) CTC Up to 8 LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in PUNE Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Looking for resource who has good L1 support experience ? Resource with remote L1 support experience in lead role ? Proficient in managing user calls and addressing the issues ? Flexible to work in shifts ? Experience in supporting issues related to desktop, AD, Software installation, Teams, O

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 8105833817 / 9606521172 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9606521172 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Job Title: Service Desk Analyst / Service Desk Technician Department: IT Support / IT Services Location: Chennai Reports To: IT Support Manager / Service Desk Lead Job Summary: We are seeking a customer-focused and technically skilled Service Desk Analyst to provide first-line support to end-users. This role involves diagnosing, resolving, and escalating technical issues, ensuring minimal disruption to business operations and excellent user satisfaction. Key Responsibilities: Serve as the first point of contact for end-users via phone, email, chat, or ticketing system. Troubleshoot and resolve IT issues related to hardware, software, network, and applications. Log, categorize, prioritize, an...

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustaina...

Greetings, We are Hiring for International Technical Support Executive for Pune *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Technical Support Executive - Service Desk (Voice) Job location - Pune Qualification * Graduates * Good Verbal --- communication skills in English *2+ year International Service Desk Experience Salary - Upto 6 Lpa Working days -5 (Rotational Shifts) To get your Telephonic Interviews Scheduled kindly reach out to our expert HR's Via Whatsaap/Call *Khushi 7869457739 *Kanak 898889979 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING