863 L1 Support Jobs - Page 2

Job Opening For Service Desk Qualification- Graduation required Profile- Service Desk, Incident Management, SLA, Ticketing tools. Experience minimum 1+Service Desk Package upto 4.5LPA Location- Pune Work Mode- Work from Office 5 days working & US shift For more information contact Priyanka Contact no- 9366772439 mail id- priyanka@manningconsulting.in

About the role: Broad Responsibilities: The Application & Systems Analyst is responsible for technical issues and works collaboratively with software development, and quality teams, to facilitate problem solving. This is a hands-on role and as a Sr. Application & Systems Analyst you will be responsible for implementing and documenting support processes, procedures and standards, and supporting the team in meeting deadlines for the escalated issues, utilising Service Desk to prioritise raised tickets. They act as a leader or mentor for new or evolving analysts in the APS team. The role is to be part of our Application and Production Systems team and requires either a prior experience or a dem...

Designation - Sr. Technical Process Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate US Shifts Immediate joiners only Interview - Svar, Ops (Virtual) No absconded cases Both Way Cab Contact - 9636487945 (Poshika) Perks and benefits 5 Days Working Allowances and Incentives

Greeting from Infosys BPM Ltd, We are hiring for L1 Support - Help Desk (Voice), TOSCA skills. Please walk-in for interview on 17th Sep 2025 at Bangalore location. Please note that candidates who have attended a walk-in interview within the last three months are not eligible as the cooling period is not completed Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-224762 Interview details Interview Date: 17th Sep 2025 Interview Time: 10 AM...

Job description NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clients. Be part of a 24x7 Grade Service Desk Team. Triage issues coming from all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests, and customer interactions into the case management system. Drive issues through the organization with urgency. Assess customer sentiment at all stages during communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness, and professionalism. Understand t...

Hiring for Ad*be- Customer/ Technical Support Profile: - *Join Adobe’s Tech Support team *Assist global users with Adobe product issues *Troubleshoot software & licensing queries *Rotational shifts | WFO *Chance to Level up your IT support career! Required Candidate profile Eligibility: 1.Strong English & tech skills required 2. Knowledge of hardware would be preferred. *Salary- Upto 33K+ Lucrative Incentives* HR Alka- 8368867827 (Call/WhatsApp)

-Vision plus(V+) Production Support Monitor application and batch job alerts related to VisionPLUS. - Perf-orm daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. - Handle initial triage of incidents and user tickets. Required Candidate profile Provide quick fixes&workarounds for known issues.Maintain SOP documentation& knowledge base for recurring issues. - Escalate unresolved or complex problems to L2/L3 teams.Prepare RCA&incident reports.

We have vacancy VMWare for technical support - US voice process. Excellent communication. Process name -VM Ware L1 & l2 -Tech support process Any graduation is ok but see in computer science CCNA Certificate is must Minimum -1yr experience is must US Shift timing Both way cab provided 5 days working 2 days rotational week off Immediate joining preferred Pls call Santoshi 9176198282 for more info Thanks, Santoshi 9176198282

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role for Leading IT Company. (Immediate Joining ) SALARY STRUCTURE : FRESHERS -- SALARY IS Rs 2.77 LPA Rs 5.00 LPA --5.50 LPA GRADUATE with 1+ Years of Experience Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints pro...

As a Support Executive at our company, your role will involve resolving L1 Support issues assigned by the L0 team. You will be responsible for monitoring help desk tickets, closing them in the system, and maintaining the status tracker. Additionally, you will prepare user manuals for new FICO issues, demonstrate expertise in end-to-end sales, A/P, and A/R, and resolve regular FICO L0 issues while maintaining the status tracker of issue resolution. Your knowledge of SAP FICO standard report execution will be crucial in this role. You will also need to understand issue complexity and effectively communicate with the L0 team. Qualifications required: - 1-2 years of experience in a similar role ...

Company:Kiya.ai Location:Pune Shift:Flexible Provide Level 1 and Level 2 support. Identify and troubleshoot issues related to on premise and cloud-based applications and services in a timely manner. Conduct basic investigation and follow standards to resolve or escalate. Monitor systems to optimize. Job Description: Provides support for production & non-production environments to ensure smooth application Performs complex troubleshooting. Works to ensure appropriate monitoring and alerting setup. Monitors system performance and health. Works on root cause analysis and problem management to address underlying technical issues. Articulates ideas and demonstrates a willingness to bring new idea...

Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Roles and Resposibilities Provide technical support to international clients via phone, email, or chat. Troubleshoot and resolve customer issues related to software, hardware, and network problems. Collaborate with internal teams to escalate complex issues and ensure timely resolution. Maintain accurate records of customer interactions and updates. Desired Candidate Profile 1-5 years of experience in a similar role (International Voice Process/Technical Voice Process). Excellent communication skills in English for effective issue resolution. Proficiency in handling international calls and technical suppo...

Job Description L1 Engineer (Airport Site) Position: Level-1 Engineer (Airport IT Systems) Location: Airport Site Experience: Min 6 months (Freshers with good technical knowledge can also apply) Employment Type: Full-time / On-site We are looking for a dedicated and proactive L1 Engineer to provide onsite IT support for Airport IT Systems . The role involves day-to-day monitoring, incident handling, ensure smooth functioning of mission-critical airport operations such as the Airport Operational Database (AODB), Resource Management System (RMS), and Flight Information Display System (FIDS) . Role & responsibilities rovide first-level technical support for airport IT systems, servers, and appl...

Experience in supporting SAP functional areas Interface knowledge with SAP and Non-SAP systems Non- Regression Testing SAP FICO/MM/SD/PP/QM/EHS/LE/PM

This is 10 Months contractual role. Role & responsibilities Compute and Storage L1 On-Call Support: Roles and Responsibilities for Cost Optimization A Compute and Storage L1 On-Call Support team in India, focused on cost optimization, is the first line of defense for managing and reducing infrastructure costs. Their primary goal is to identify and address Incidents and cost savings while maintaining service reliability. Roles and Responsibilities 1. Incident Management and Alert Triage Respond to Alerts: Promptly acknowledge and investigate automated alerts from monitoring tools (e.g., Garuda) related to resource utilization, performance, and cost anomalies. First-Level Troubleshooting: Perf...

Service Desk | Tech Support Any grad with min 1 yr exp in Troubleshooting/SD/AD/DNS/Tech Support CTC-Upto 4 LPA + Varaibles Immediate Joiner Night Shifts WFO-5 days working Excellent Communication required Contact-9521017693/9982833693

Looking for L1 Support Engineers (Freshers) to provide first-level technical support. Resolve basic IT issues, escalate tickets, and ensure smooth end-user assistance. Required Candidate profile Any Graduate with Basic knowledge of OS, hardware & networking. Strong communication, problem-solving skills & eagerness to learn. Only Male Candidates (2017 to 2024 passed outs) can apply

Greetings from PERSONAL NETWORK !!!! Technical Support Voice / Customer Service Technical Support Customer Support Voice 6 Months to 5 years 2 Lpa to 4 Lpa Day Shift Bangalore #csr # Domestic voice process #urgenthiring #job #mnc #mncjobs #mnchiring #immediatejoiners #freshers #fresherhiring For more details reach out the following HR @ PERSONAL NETWORK for Details about Event or Appointment Tina : 7619218164 / 7829122825 / 8884350424 ( Call or Whatsapp ) For Details Send your updated resume to : hr12.tpn@gmail.com BEST WISHES - PERSONAL NETWORK TEAM !!!

As a Support Associate, your role involves providing assistance to the Sales team and distributors. You will be responsible for front-end support and resolving L1 and L2 issues for the sales team and distributors. Your duties will include collaborating with cross-functional teams, testing application systems integrations, managing the ticketed query system, and maintaining an updated database of queries and resolutions. Proficiency in Sales Force Application and/or Dealer Management System would be advantageous. Additionally, you will need to ensure that Standard Operating Procedures align the sales process with application steps and deliver regular training to the Sales team. Qualifications...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems...

Role & responsibilities Job Opening: Desktop Technical Engineer Location: Bangalore | Full-Time | Exp: 2+ Years Install, configure & troubleshoot desktops, laptops & peripherals Provide L1/L2 support (2535 calls/day, AHT ~900 sec) Handle hardware, OS, software & network issues Document & escalate issues, support OS/software updates Skills: 2+ yrs in Desktop/IT Support | Windows/Mac/Linux | Active Directory | Remote tools | Strong communication Salary: 5.05.2 LPA Point of Contact: Naveen Kalle 8147752896 Company: [24]7.ai Preferred candidate profile : This opportunity is open to male candidates only. As this is an immediate requirement, we are considering only immediate joiners with prior exp...

Job description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Int...

Min 2 Yr Exp Into Technical Support International Voice Must Have -Service Desk Voice Any Graduate Up to 6 LPA + Allowances and Incentives Night Shift Both Way Cab | 2 Days Off | WFO Absconded Cases Not Considerable Notice Immediate HR 8079009780

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...