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Customer Support / L1 Tech Support /Networking Support (Voice Process) Fastenal

2.0 - 4.0 years

3 - 9 Lacs

bengaluru, karnataka, india

On-site

Responsibilities The duties and responsibilities of this position include, but are not limited to: Answering and handling multiple phone calls daily Troubleshooting technical issues with our Fastenal Solutions, customer facing technology offering which include support technical hardware and applications. Creating and logging service tickets Responding to internal and external customer concerns while providing exceptional customer service Learn, use and conduct technical training Ensure adherence to standards and policies of the organization Required Position Qualifications Full Time Bachelors degree or Diploma 2-4 years of experience in customer support environment through both voice and cha...

Posted 9 hours ago

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