104 L1 Jobs - Page 4

Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1 year Minimum (Tech Exp Only) Skills and Ability :- • Comprehensive understanding of typical home network deployments is required. • The candidate must be able to identify a diversity of networking home devices specific functions and configurations. • Candidate must demonstrate excellent English communication skills. • The candidate must be attentive to details. • Candidate must have excellent analytical, organizational, and time management skills. • Candidate must be well mannered and demonstrate customer services skills. • Candidate must be able to perform well in a steep learning curve. • The candidate must be able to sell support contracts. Soft Skills :- English: Excellent, C2 CEFR Level Accent: Neutral Ability to give good step by step instruction. Positive tone. Computer Proficiency:- • Firm understanding of Windows and macOS. • Firm understanding of Android and iOS. • Firm understanding of common firewall configuration. • Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. • Comprehensive understanding of typical home network layouts is required. • Demonstrable troubleshooting ingenuity is required. Salary - Upto 4.75 LPA Work Location - Sec 81, Noida Both side cab facility US Shifts 24*7 Window Immediate Joiners only Share your Resume Contact- 7902015146,8076156294, Email- ,AV001048315@techmahindra.com, SS00853992@techmahindra.com

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.Qualcomm DDR SW team Hiring for Engineer for DDR tools development.Please find below more details about Job function & Responsibilities.Exp :- (2+ yr Exp) , MTech ( Skillset Required :- - Strong understanding of OS fundamentals, data structures, Computer architecture , Embedded system.- Expertise in C programming.- Working knowledge of Python Programming.- Familiarity with debuggers like T32 and gdb.- Development work experience in embedded system at low level.- Good to have experience in UEFI [tianocore/edk2] , Linux . Development Opportunity: Need to work in UEFI framework development to develop system level stress framework development for DDR technology LP4x/LP5x, Peripherals (PCIE, UFS, USB, SD card), Multimedia(GPU, Camera, Video) etc. Desirable Good understanding of ARM APSS subsystem, , L1, L2, L3 caches, ARM V8/V9 Opportunity to get the understanding of overall soc and low level internals of subsystems in the SOC Will be responsible for driving multiple programs in terms of System level stress framework development in UEFI and DDR characterization tools. Need to work on issues with multiple teams (performance, power, peripherals, Multimedia, Design, DV etc.) Need to analyze lot of data and need to recognize patterns.You may e-mail or call Qualcomm's toll-free number found .

Technical Support Executive - Only BPO US Tech Support Voice Process Experienced Profile - Technical Support Voice Process Salary - 30k - 45k Shift - Rotational Shifts 5 Days Working Immediate Joiners Required Candidate profile Only BPO US Tech Support Voice Process Experienced Min. Qualification 12th pass Excellent English Communication skills Interested Candidate Share your Resume Call HR Divya -9322717953

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV to 888-464-3032 . 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM & RMM Tools Office 365 Admin Center Windows Active Directory Windows & Mac Outlook etc . Call Sanjay 022-4614-1600 . Required Candidate profile Desktop Support & System Admin Exp - 3-4 Years Permanent WFH Excellent Written English No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

Hiring for US based MNC, pls Apply if following Job Description suits your aspirations. We are seeking a highly skilled and organized IT Administrator to manage and maintain our company's technology infrastructure. The ideal candidate will be responsible for ensuring the smooth operation of all IT systems, networks, and hardware, while providing technical support to staff. This role requires a proactive individual with a strong understanding of network security, troubleshooting, and system maintenance. Maintain, monitor, and troubleshoot local area networks (LAN), wide area networks (WAN), and cloud-based networks. Ensure network infrastructure is secure, optimized, and functioning efficiently. Manage network devices, including routers, switches, firewalls, and VPNs. Install, configure, and manage servers, databases, and other critical infrastructure systems. Ensure that operating systems, hardware, and software are updated and maintained. Monitor system performance, perform routine backups, and recover lost or corrupted data. Configure and manage user accounts, permissions, and security settings. Implement and monitor security measures such as firewalls, antivirus software, and encryption tools to protect company data and systems. Regularly perform security audits and vulnerability assessments. Respond to and mitigate potential security breaches, and ensure compliance with relevant data protection regulations. Provide timely technical support to employees on hardware, software, and network issues. Troubleshoot and resolve issues related to operating systems, applications, printers, and other hardware. Train staff on how to use IT systems and software applications effectively. Oversee the procurement, installation, and maintenance of hardware devices, such as computers, servers, printers, and mobile devices. Install, configure, and update software applications, including productivity tools, email clients, and security software. Ensure regular backup procedures are followed and that backup data is stored securely. Develop, test, and implement disaster recovery plans to minimize downtime in case of system failure. Monitor system performance and network traffic to identify issues and optimize efficiency. Provide regular reports to management on system performance, network health, security incidents, and IT-related issues. Work closely with other departments to understand their IT needs and support project initiatives. Assist with the planning and implementation of new IT projects, including upgrades, migrations, and integrations. Collaborate with external vendors or consultants for specialized IT support.

NO CAREER GAPS - DO NOT APPLY ON NAUKRI . 3 - 4 yrs Exp in System Admin & Desktop Support Night Shift SCCM & RMM Tools Office 365 Admin Center Windows AD Windows & Mac Outlook & Exchange . Direct Co Sanjay WApp: 888-464-3032 Call 022-4614-1600 . Required Candidate profile Desktop Support & System Admin Exp - 3-4 Years Permanent WFH Excellent Written English No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI . 3 - 4 yrs Exp in System Admin & Desktop Support Night Shift SCCM & RMM Tools Office 365 Admin Center Windows AD Windows & Mac Outlook & Exchange . Direct Co Sanjay WApp: 888-464-3032 Call 022-4614-1600 . Required Candidate profile Desktop Support & System Admin Exp - 3-4 Years Permanent WFH Excellent Written English No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI . 3 - 4 yrs Exp in System Admin & Desktop Support Night Shift SCCM & RMM Tools Office 365 Admin Center Windows AD Windows & Mac Outlook & Exchange . Direct Co Sanjay WApp: 888-464-3032 Call 022-4614-1600 . Required Candidate profile Desktop Support & System Admin Exp - 3-4 Years Permanent WFH Excellent Written English No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

Any Graduate with 1 + years of Service Desk orTechnical Support Experience .with Excellent Communication Shift : 24*7 Location: Pune & Bangalore Salary up to 7 LPA Notice -30 Days Contact Dnyaneshwari 8237620300 Tushar 8799914031 Akansha 7391054304

Key Requirements - Responsibilities: 1-4 years of experience in support, customization, configuration and deployment of any Identity Management and Governance products Experience in working on any two IAM engagements providing application support. Provide Level 2 and Level 3 support for the system within agreed service levels. Should have experience on One Identity requirement gathering, design and implementation. Will be responsible for applications onboarding. Experience in implementing at least two IAM engagements including requirements gathering, analysis, design development, testing deployment and application support (One Identity/other IAM) Experience in technologies, such as VB.net, LDAP, AD and SQL. Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache) Experience in development configuration of standard custom IAM integrations using VB.net. Experience in hands on development, estimations, sizing and custom IAM integrations. Advanced documentation and presentation skills and well-versed with SDLC process. Ability to create plan and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies. Exposure to process frameworks and methodologies. Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model. Contribute to eminence activities, such as automating manual tasks performed by One Identity Administration team. Customize, configure, and develop One Identity solution integrations using requirements and design and independently manage project deliverables to successful completion. Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits. Vendor coordination Application patch deployment. Troubleshoot One Identity Issues Understands of below IGA concepts: User Lifecycle Management, Provisioning, and Reconciliation Auditing, Reporting, and user activity Monitoring Access Certification SOD Strong communication skills, both verbal and written Qualifications: Education: Bachelor's Degree required. Skills Expertise OneIdentity Manager 6.0, 7.0 or later Scripting knowledge like VB.net, PowerShell etc. Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Prior experience working in remote teams on global scale.

Job Summary Analysts engage in risk, compliance, and financial crimes projects to serve Promontory clients within the banking and finance industry helping them meet and exceed regulatory expectations. Analysts are expected to positively contribute to Promontory's success in a variety of areas, including BSA, anti-money laundering surveillance and reporting assistance, OFAC sanctions compliance, and other areas relevant to todays heightened regulatory climate. Analysts must possess excellent writing, research, analytical, and critical thinking skills, and other applicable experience that leads to success in the role, such as strong work ethic and natural curiosity. Analysts must be able to judiciously analyze, assess, and write clearly and concisely. The nature of this work requires individuals to be flexible, learn new skills, work within time constraints, and meet uncompromising quality requirements and production expectations while working closely with others in a dynamic team environment. Principal Responsibilities: + Apply logic and strong reasoning skills to conduct research for case analysis. + Use sound decision-making skills to make recommendations based on research results. + Compose comprehensive supporting narratives + Interpret and apply project policies and procedures to direct work. + Maintain high work product quality as outlined by each project specifications. + Ensure work adheres to defined engagement policies and procedures + Manage work efficiently to meet production goals and project deliverables. + Contribute to developing individual and project goals and execute on tactical strategies for goal attainment. Knowledge, Skill, and Ability Requirements: + 1+ year prior AML experience REQUIRED. + Compliance experience at a financial institution is STRONGLY PREFERRED . + Retail banking experience is PREFERRED. + The ability to work independently, take initiative, and able to adapt to change. + Ability to quickly understand and maintain current know3ledge of banking regulations, concepts, and issues. + Quickly learn new applications and client systems to conduct research. + Exercise sound judgment and observe the highest degree of confidentiality. + Adept at multi-tasking and meeting deadlines in high-pressure environment. + Results oriented team player with strong initiative and flexibility. + Strong analytical and problem-solving abilities. + Superior writing skills with the ability to convey ideas clearly and succinctly. + Exemplary customer service towards both internal and external parties. + Exceptional research and processing skills with the ability to analyze large data sets, decipher higher risk attributes (transactional, geographical, product, customer type, etc.), and disposition appropriately. + Demonstrate competency with computers, including proficiency with all Microsoft Office products, and should have prior experience with a variety of computer database and testing systems. Common Areas of Involvement: + Anti-Money Laundering (AML) Alerts Review alerts generated by client systems for anomalous or potentially suspicious activity Review Know Your Customer (KYC) data for the focal client Analyze account transaction histories to identify activity indicative of money laundering, terrorist funding, or other potentially unusual or suspicious activity Conduct due diligence research on focal party and key counterparties Compare research and analysis to alert typology and close or escalate based on the review Know Your Customer (KYC) Remediation Consumer/Personal Review KYC alerts generated by client systems for new customer or ongoing KYC review/remediation Review customer profile details and any KYC gaps Review customer documentation for validity, completeness, and any required notary services Update customer profile details with incoming data from documentation and KYC questionnaires Click on the link and apply to the position before 19th March 2025 - https://ibm.biz/BdG53Q Shortlisted candidates will receive a confirmation email to attend the in-person face to face interview.

Respond to and resolve alerts and tickets generated from the monitoring system and/or customer requests in a timely fashion. Maintain accurate time and records in all service tickets as performed. Maintain system configuration information within ticketing system and ensure it is attached to relevant tickets. Troubleshooting firewall related issue. Configure the L1 and L2 level devices. Inspecting Link utilization, High CPU usage, memory utilization on devices. Shifting traffic (failover) between routers and switches whenever face the slowness, packet loss, latency issues from ISP (PE) links at event and at the time of scheduled failover testing activity, failover of the firewalls, router, switches and links like P2P. CISCO ASA Firewall Work on ASA OS 8.4 and above. Responsible for Implementation of NAT and Access list. Configuration of IPSEC and Web Vpn. Configuration of Failover. Configure and manage ASA Firewall via CLI and ASDM. Backup of ASA Firewall. Hands-on experience of ASA 5500 & 5500-X series Firewall. Palo Alto NGFW Integration of Panorama with Palo Alto firewall for Centralize management. Configure the profiles as per the client Requirement based on User-ID, APP-ID and Content-ID. Performing Client or Clientless AD integration with Palo Alto Firewall for User and Group mapping. Configuring High Availability Failover. Provide access to users for Servers and Services as per change request (Remedy) by applying change on respective firewalls. Coordination with Palo Alto TAC to get support for escalated issues and troubleshooting the issues. Configuration of IPSEC VPN. Hands-on experience on PA 220, 820, 3020 and 5220.

Title: Product Support Specialist (Technical Support Specialist) Location: Jaipur, India Reporting To: Manager, Technical Support Punchh is seeking a Product Support Specialist to join our Support team in Jaipur, India. In this customer-facing role, the Product Support Specialist will be trained on the Punchh marketing platform, becoming the primary point of contact for business customers. This position involves assisting with questions and configurations of campaigns, software integrations, and features like loyalty programs and gift card management on the Punchh platform. We are looking for someone who is passionate about customer excellence, with an interest in marketing technology platforms and supporting business customers in the restaurant, convenience store, and retail industries. The ideal candidate should be inquisitive, process-oriented, and solution-driven. What You'll Do: Engage with business customers via phone and email to support the Punchh marketing platform's SaaS application, including Point of Sale (POS) and API integrations. Investigate and troubleshoot technical issues within the Punchh SaaS platform. Understand customers' business needs and objectives for campaigns and segments created on the platform. Flexibility to work Day, Afternoon, or Night shifts (IST hours) with occasional on-call or overtime as needed. What You'll Need: Minimum of 3 years in a technical support or troubleshooting role with SMB and enterprise customers within a SaaS company. Including 3 years of experience in at least two of the following areas: SMTP, DNS, HTML/CSS, Network troubleshooting, API log reading, Mobile App troubleshooting, POS system implementation, and troubleshooting. Experience with marketing technology, loyalty programs, or digital marketing campaigns is a plus. Curious and investigative, adept at asking probing questions to understand and address customer issues. Excellent time management skills, with the ability to manage time-sensitive tasks and deadlines. Skill in prioritizing and triaging competing tasks while maintaining customer satisfaction. High customer empathy and commitment to issue resolution. Impeccable attention to detail. Clear and effective communicator on Zoom/Teams meetings and in email. Creative and resourceful problem-solver. Strong sense of accountability and ownership. Bachelors Degree in a technical field.

Technical Skills:: 1. Any scripting language experience 2. Strong database concepts - Exposure to NoSQL databases is good 3. Good understanding of Restful APIs and Performing Client Integrations 4. Good understanding of debugging and code quality 5. Good understanding of Go Language , python with Django Framework. 6. Knowledge of code repository tools such as Git, Bit. 7 . Minor enhancement/feature development 8. able to write SQL/No SQL queries. Problem Solving * Own simple business problems and translate them into good analytical solution and provide resolution. * Expertise of business knowledge and product knowledge * Should be able to initiate the conversation with the business stakeholders for problems and provide solutions in a timely manner * Self Motivated and Initiative to find problems or issues in system * Ensuring all resolutions to clients/customers be within SLAs. * Monitoring alerts, log etc. on available tools and initiate to resolve the issue. Mentoring and Communication Skills:: * Should be able to independently communicate/initiate discussion with different stakeholders * Should be able to create compressive documents/results and technical details for the business problem solved * Owner of the project documentation *First point of contact for all tech issues in production system * Mentor the new joiners and fresher's * Responsible for knowledge sharing for projects worked on- Maintains effective relationships with stakeholders/ coworkers; promotes positive and collaborative work environment - Prepares for, and adapts well to changing product/ business needs and priorities - Goes the extra mile to push for desired outcome from a team/ business perspective

Description SmartStream is embarking its most exciting journey in recent times. To continue to service and support the world's top banks and asset managers we are constantly innovating to cement our industry leading position for the next decade. The support engineer role is responsible for incident triaging, troubleshooting, resolution/workarounds, interactions with business and internal stakeholders with clear and crisp communications. Role & responsibilities • Client facing role Needs to liaise with clients, operations team, and development team • Ability to run application jobs using schedulers, manage daily jobs through schedulers • Automate the manual support processes • Promptly report and resolve on the reported issues and keep the relevant parties on the same page • Resolves issues with respect to Unix, App server and Database and install patches if required any • Follow the support processes and involve in audit. Key Skills- Primary: Oracle / PostGres PL / SQL, Unix and scripting, debugging skills • Application Servers: - exposer to Weblogic / Wildfly , Log monitoring • Control-M or obsidian schedulers • Ticket Management tools, JIRA , Client Handling Desirable Skills - AWS or any public cloud exposer/understanding • Quick learner and adapt to the changing environments • Experience with Eclipse or other IDE development tools • Experience using SQL using relational databases such as Oracle or PostgreSQL • Ability to operate effectively and independently in a dynamic, fluid environment. Qualifications - BE, BSC IT degree or equivalent • 3 to 4 years of SQL Programming, Linux/Unix and Java. Experience- Good Team Player with excellent Communication skill and ability to Multi-Task. Employment Type- Permanent Equality Statement- SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

NO CAREER GAPS - DO NOT APPLY ON NAUKRI . 3 - 4 yrs Exp in System Admin & Desktop Support Night Shift SCCM & RMM Tools Azure Admin Office 365 Admin Windows AD Windows & Mac Outlook & Exchange . Direct Co Sanjay WApp: 888-464-3032 Call 022-4614-1600 . Required Candidate profile Desktop Support & System Admin Exp - 3-5 Years Permanent WFH Excellent Written English No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI . 3 - 4 yrs Exp in System Admin & Desktop Support Night Shift SCCM & RMM Tools Azure Admin Office 365 Admin Windows AD Windows & Mac Outlook & Exchange . Direct Co Sanjay WApp: 888-464-3032 Call 022-4614-1600 . Required Candidate profile Desktop Support & System Admin Exp - 3-5 Years Permanent WFH Excellent Written English No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI . 3 - 4 yrs Exp in System Admin & Desktop Support Night Shift SCCM & RMM Tools Azure Admin Office 365 Admin Windows AD Windows & Mac Outlook & Exchange . Direct Co Sanjay WApp: 888-464-3032 Call 022-4614-1600 . Required Candidate profile Desktop Support & System Admin Exp - 3-5 Years Permanent WFH Excellent Written English No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

Are you looking for a customer support voice process?????? We have 75 active positions for a TOP MNC located at Noida for the Banking customer support. Job Location: Noida 128 SALARY : Upto 32K Inhand 5 working days per week with 2 rotational week-offs. Flexible shift options for male candidates (Note: Cab services are not provided). Day Shift for Females Minimum 1 year to 9 years of customer support experienced candidates can apply. Looking for ANY GRADUATES only. Key Responsibilities: Handle inbound customer calls with a focus on up selling products and services. Engage affluent customers with a consultative approach to enhance their experience and drive revenue growth. Adhere to operational guidelines and client-specific requirements while ensuring high-quality service. Maintain accurate records of customer interactions and sales activities. CONTACT IMMEDIATELY Interested candidates, please share your CV via WhatsApp for an immediate response. Sr HR Monika - 9540632102 ( Call & WhatsApp) Sr HR Shweta - 9125496161 ( Call & WhatsApp) Email: touch.hr28@gmail.com Take the next step in your career by joining our dedicated team! TOUCH CONSULTANTS NO CHARGES

Role:Technical Support Required: 1 year of experience into IT Service Desk- International Voice Process Location: Pune CTC: Up to 4 LPA Shifts: US 24*7 WFO 5 Days Working Only Immediate Joiners or 15 Days Contact: Nidhi-8690900776,Harsha-9257669383

we have urgent opening for networking engineer qualification - BE / BTECH Computer / IT / ELECTRICAL /E &TC CCNA CERTIFIED REQUIRED pass out year - 2020 /21/ 22/ 23 / 24 / 25 Salary - 2.4LPA to 8.2LPA contact - 7709177496 Required Candidate profile CCNA CERTIFIED REQUIRED

Role: IT Network & Operations (From Product based or Retail Industry) Experience: 8-13 years Location - Mumbai (Andheri East) JOB DESCRIPTION Strong experience in installing and configuring Cisco & Meraki Devices. Strong experience in creating and managing Firewall Polices at Enterprise Level. Expertise in installing and managing Cisco L3, L2 Switches , Meraki Wi-Fi Access Points , Meraki SD WAN . Design, implement, and manage the organizations network infrastructure, including local area networks (LANs), wide area networks (WANs), network segments, and Internet and intranet systems to ensure high levels of data availability and network performance. Lead the planning, design, implementation, and management of network infrastructure across multiple locations. Manage and maintain network hardware and software, including routers, switches, firewalls, and wireless systems. In-depth knowledge of network protocols, routing, network segmentation and switching. Experience with network security practices, including SSL/TLS, VPNs, and firewalls. Hands-on experience with wireless technologies, LAN/WAN, and SDWAN. Familiarity with cloud networking and virtualized environments. Strong problem-solving skills and ability to troubleshoot complex network issues. Certifications - Cisco Certified Network Professional (CCNP), Certified Information Systems Security Professional (CISSP) Interested candidates can share their resume at divya@beanhr.com

We are seeking a detail-oriented and customer-focused L1 L2 Engineer to provide first-level technical support to end users. The ideal candidate will troubleshoot and resolve hardware, software, and network issues, ensuring the smooth functioning of desktop environments, including support for Apple devices. The candidate should possess excellent communication skills, be proactive, and be willing to implement new technologies. Key Responsibilities Technical Support : Provide first-level support for desktops, laptops, and peripheral devices (e.g., printers, scanners). Respond to user-reported incidents and service requests via phone, email, or ticketing system. Troubleshoot and resolve common hardware, software, and network connectivity issues for both Windows and Apple devices (macOS, iOS). Assist in device enrollment, configuration, and troubleshooting for Apple devices using tools such as Apple Configurator or Mobile Device Management (MDM) solutions. Understand and maintain CRM or ERP software functionalities. System Maintenance : Perform basic installations, configurations, and upgrades for operating systems and applications. Assist in maintaining asset inventory and documentation for IT hardware and software. Conduct routine maintenance checks and updates to ensure systems are operating efficiently. User Assistance : Guide end users on basic IT processes, tools, and best practices, including navigation and troubleshooting of Apple devices. Escalate complex issues to higher-level support teams when necessary. Follow up on resolved issues to ensure user satisfaction. Collaboration and Reporting : Work closely with other IT team members to ensure timely issue resolution. Document troubleshooting steps, resolutions, and other relevant information in the IT knowledge base. Prepare periodic reports on common issues and resolutions for continuous improvement Required Skills & Qualifications Education : Diploma/Degree in Computer Science, IT, or related field. Experience: 5-6 years of experience in IT support or a similar role. Technical Skills : Good knowledge of Windows and macOS operating systems. Understanding of iOS device troubleshooting and configuration. Familiarity with troubleshooting hardware, software, and network issues. Experience with Apple tools and services such as iCloud, AirDrop, and Apple Configurator. Understanding of basic networking concepts (IP addressing, DNS, Wi-Fi). Good knowledge of switches, VLANs, firewalls, routers, access points, servers, CRM, and ERP solutions. Soft Skills : Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proactive and willing to implement new technologies. Ability to work independently and collaboratively in a team. Work Environment : Office-based role with potential remote support responsibilities May require occasional travel to other office locations or client sites Flexible to work in shifts or during weekends/holidays, if needed. What We Offer : Competitive salary and benefits package Training and development opportunities for career advancement A supportive work environment focused on collaboration and innovation

NO CAREER GAPS - DO NOT APPLY NAUKRI . 3 - 4 yrs Exp in System Admin & Desktop Support Night Shift SCCM & RMM Tools Azure Admin * Office 365 Admin Windows AD Windows & Mac Outlook & Exchange . Direct Co Sanjay WApp: 888-464-3032 Call: 022-4614-1600 .

Exp Req - 8 Yrs in IT Service Desk Immediate Joiners Looking for Female Candidates Loc:Bangalore CTC:Up to 16 LPA Skills: ITIL,Service Desk, MS Outlook/Active Directory,Troubleshooting Day's- 5 days working, US Shifts Contact - 8529474615