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1.0 - 6.0 years
3 - 6 Lacs
rajkot
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 2 days ago
1.0 - 6.0 years
3 - 6 Lacs
dimapur
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 2 days ago
1.0 - 6.0 years
3 - 6 Lacs
dimapur
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
rajkot
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 1 month ago
5.0 - 7.0 years
8 - 10 Lacs
Mumbai
Work from Office
Key Responsibilities: Provide L2 support for Nutanix solutions, including AHV (Acropolis Hypervisor), Prism, and Nutanix Enterprise Cloud. Troubleshoot and resolve escalated issues related to Nutanix hardware, software, and infrastructure, performing root cause analysis and implementing solutions. Perform L1 administration and support for virtualization platforms (VMware, Hyper-V, or AHV), including basic VM provisioning, monitoring, and incident resolution. Deliver L1 support for storage systems, handling basic provisioning, monitoring, and issue escalation. Provide L1 support for backup operations, ensuring scheduled jobs run successfully and escalating failures as needed. Collaborate with...
Posted 6 months ago
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