Körber Pharma

Senior BA Operations Engineer Pioneer your career! Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim to be the first to do the right thing at the right time. Join the home for entrepreneurs! About TechOps: The newly formed Technology Operations (TechOps) team is bridging the interface between our international customer organization for Körber pharmaceutical software and the internal product support, business solutions, product infrastructure, and deployment operations teams. It acts as a one-stop shop for 2nd Level Support and Escalation management team to ensure our customers receive best-in-class support and responses. The TechOps vision is to ensure 24/7 operations of our PAS X-MES products and support in the SaaS and OnPrem environment. Job Summary: The Senior Business Applications Engineer will be responsible for designing, implementing, and managing business applications, ensuring seamless integration with other systems and platforms. This role requires expertise in IBM DOORS NG, Atlassian (Jira, Confluence, Bitbucket), Nexus, and ServiceNow, along with cloud (AWS, Azure) and on-prem environments. The engineer will focus on system availability, scalability, security, and automation to optimize business application performance. Additionally, the role involves collaborating with cross-functional teams, supporting DevOps practices, ensuring compliance with ITIL frameworks, and providing technical mentorship. Join the home for entrepreneurs! Your role in our team: Integrate business applications with other systems and platforms to ensure seamless data flow and functionality. Design, implement and operate business applications using technologies such as IBM DOORS NG, Atlassian (Jira, Confluence, Bitbucket) , Nexus, and ServiceNow. Ensure high availability and scalability of systems to meet business needs. Monitor system performance and proactively address issues before they impact business operations. Work closely with security teams to implement best practices for data protection, access control, and compliance. Optimize cost, performance, and security of applications. Maintain comprehensive documentation of application configurations, procedures, and policies in English language. Support and enhance business continuity and disaster recovery strategies. Experience with enterprise environments and professional IT operations, including process frameworks such as ITIL. Basic knowledge of Active Directory groups. Experience with DevOps is preferred. Provide technical support and front-end internal customer interactions with excellent communication skills. Support and mentor team members in technical queries. Manage and optimize artifact repositories using Nexus, improving deployment efficiency. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent. Experience: Minimum of 8 to 10 years of experience in business application and engineering. Proficiency in IBM DOORS NG, Atlassian (Jira, Confluence, Bitbucket), Nexus, ServiceNow, and other relevant application technologies. Hands-on experience with cloud platforms (AWS, Azure) and on-prem data centers. Knowledge of CI/CD processes and automation tools. Experience with monitoring and logging tools (Prometheus, ELK, Splunk, Grafana). Expertise in Software Development Life Cycle Application Familiarity with ITIL processes and best practices. Technical Skills: Proficiency in scripting languages (Python, Bash, PowerShell, Groovy etc.). Strong experience with Redhat and other Linux distributions. Deep understanding of cybersecurity principles and best practices. Ability to design and implement disaster recovery and high availability solutions. Understanding of compliance frameworks such as ISO 27001, SOC 2, and GDPR. Certifications: Relevant infrastructure certifications (e.g., ITIL) are a plus. Soft Skills: Excellent communication skills in English. Ability to work effectively in a team environment and collaborate with cross-functional teams. Strong analytical and problem-solving skills. Effective collaboration and teamwork in a global environment. Strong resilience and ability to work in a fast-paced environment. Preferred Qualifications: Knowledge of IT cost management and optimization strategies. Expertise in large-scale enterprise IT infrastructure management. Your working environment at Koerber Koerber Business Area Pharma is the leading international provider of Manufacturing Execution Systems (MES) and Manufacturing IT solutions for the pharmaceutical and biotech manufacturing industry. The first in-class PAS-X software offering allows our customers to control and record the making of life-saving therapies to ensure the best possible business and patient outcomes. We are seeking talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation. Your benefits You will work in a modern work environment with open culture towards improvements and innovative ideas You are part of a global operating company with a wide customer basis and a growing business You profit from international cooperation within group-expert network to implement corporate wide concepts You will work in a team who is focusing on customer requirements with a cloud first mindset and vision. You will get an attractive compensation package including health, dental, vision insurance and retirement plan. Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you! Visit us at https://www.koerber-pharma.com/ Reach us at karishma.singh@koerber.com

Scrum Master Pioneer your career! Koerber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim to be the first to do the right thing at the right time. Join the home for entrepreneurs! Join Us as a Scrum Master for PAS-X as a Service (PAS-XaaS)! Are you passionate about agile methodologies and enjoy working with people to drive results? We are looking for an experienced Scrum Master with a strong understanding of software development and a commitment to continuous improvement. If you're ready to take ownership, bring in new ideas, and help shape our managed service PAS-XaaS, this could be your next career move. Your Role as a Scrum Master: ▪ Be an integral part of the Scrum Master Team, collaborating closely with colleagues and stakeholders ▪ Look after and motivate your Scrum team while creating a positive, productive working environment ▪ Coordinate with fellow Scrum Masters to align and improve team performance ▪ Take full responsibility for the Scrum process and ensure its correct implementation ▪ Organize and facilitate all essential Scrum meetings including Sprint Planning, Reviews, Retrospectives, and Daily Stand-ups ▪ Uphold and enforce Scrum rules and values, ensuring high team discipline and agile best practices ▪ Manage Scrum artifacts such as Product Backlog, Sprint Backlog, and Burndown Charts with accuracy and clarity ▪ Integrate Quality Management (QM) requirements seamlessly into the agile process ▪ Contribute to the continuous evolution of PAS-XaaS with your insights and proactive approach What You Bring: ▪ 5+ years of experience as a Scrum Master in a recognized software environment ▪ A collaborative spirit — you enjoy working with people and helping teams succeed ▪ A basic understanding of software development processes and technical environments ▪ Strong communication skills that allow you to work effectively with both technical and non-technical stakeholders ▪ A pragmatic mindset — you're skilled at navigating complex challenges with clear and actionable solutions ▪ A proactive attitude — you're ready to take responsibility and drive improvement Why You Should Join: ▪ You’ll play a key role in shaping the future of PAS-XaaS ▪ You'll be empowered to bring ideas to the table and see them through ▪ You’ll work according to true agile values in a dynamic and supportive environment ▪ You’ll have the opportunity to make a meaningful impact across teams and the organization Your benefits ▪ You will work in a modern work environment with open culture towards improvements and innovative ideas ▪ You are part of a global operating company with a wide customer basis and a growing business ▪ You profit from international cooperation within group-expert network to implement corporate wide concepts ▪ You will work in a team who is focusing on customer requirements with a cloud first mindset and vision. ▪ You will get an attractive compensation package including health, dental, vision insurance and retirement plan. Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you! Visit us at https://www.koerber-pharma.com/ Reach us at karishma.singh@koerber.com

Sr. Technical Support Engineer Pioneer your career! Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim to be the first to do the right thing at the right time. Join the home for entrepreneurs! Your role in our team:  You maintain our PAS-X monitoring solution at the customer installation and use the log files to understand the system performance and resolve potential bottlenecks proactively  You support the application support team with analyzing infrastructure, performance or stability issues  You bring in your good trouble shooting expertise to identify and resolve complex technical issues in our customer environments  You collaborate with our product development team to bring feedback and improvement suggestions from the field to the product backlog to increase efficiency and performance of the applications  You are familiar with the technical requirements of our systems and can provide support in cooperation with our technical consultants. Your profile:  University degree in e.g. computer science/engineering/software development or proven experience in the area of IT infrastructure/ software deployment  Strong service orientation and good communication behavior  Good English language skills (verbal and written)  Profound knowledge in current infrastructure technology (Container, Kubernetes, Cloud, Virtualization) Profound Windows and Linux know how  Very good trouble shooting skills Your working environment at Körber Körber Business Area Pharma is the leading provider of MES (Manufacturing Execution Systems) software to the pharmaceutical and biotech manufacturing industry. Our first-in-class Werum PAS-X software offering allows our customers to control and record the making of life-saving therapies to ensure the best possible business and patient outcomes. We are seeking talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation. Your benefits  You are part of a talented teamtaking ownership from day one  You will work in a modern work environment with an open culture towards innovative ideas  You profit from cross-functional and international collaboration and interaction  Youwill get an attractive compensation package Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you! Visit us at www.koerber-pharma.com Reach us at Karishma.singh@koerber.com

Office Administrator Pioneer your career! Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim to be the first to do the right thing at the right time. Join the home for entrepreneurs! Your role in our team: ▪ You proactively manage relationships with all vendors, including negotiating contracts and budgets ▪ You oversee the purchasing process, including placing orders, tracking inventory, and managing budgets ▪ You manage office assets, including IT equipment, office supplies, stationery and furniture ▪ You support the sales team in organizing events and assisting for any cross functional co-ordinations ▪ You enable organizational agility by identifying areas for improvement and implementing changes to increase efficiency and productivity. ▪ You ensure the smooth functioning of the three offices and follow strict discipline ▪ You handle administrative tasks, such as scheduling meetings, managing travel arrangements, and maintaining records and employee queries related to administration ▪ Responsible for maintaining overall facility and grounds aesthetics, and serving as the quality control gate for employee expense claims ▪ Travel management and documentation of the Employees for Domestic. ▪ Supporting HR in hosting townhalls and other events proactively ▪ You will be an individual contributor and office attendance is mandatory ▪ Transportation services: arranging transportation for employees and visitors, maintaining transportation roster with valid documentation. Addressing issues (if any) raised by the employees with the vendor. Your profile: ▪ You have proven work experience in office management ▪ You have a Bachelor’s degree in business administration or a related field ▪ You have proven people management skills ▪ You have excellent organizational and time management skills ▪ You are experienced in vendor management and purchasing ▪ You can work independently and in a team environment ▪ You have excellent problem-solving skills and attention to detail ▪ You are excited about joining the Home for Entrepreneurs ▪ You have strong communication and customer service skills ▪ You work and act with passion, rethink existing, and always strive to find the best solution for our challenges Your working environment at Körber Körber Business Area Pharma is the leading provider of MES (Manufacturing Execution Systems) software to the pharmaceutical and biotech manufacturing industry. Our first-in-class Werum PAS-X software offering allows our customers to control and record the making of life-saving therapies to ensure the best possible business and patient outcomes. We seek talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation. Your benefits ▪ You are part of a talented team taking ownership from day one ▪ You will work in a modern work environment with an open culture toward innovative ideas ▪ You profit from cross-functional and international collaboration and interaction ▪ You will get an attractive compensation package ▪ You enjoy various non-cash benefits (Company events & outings, professional training, health insurance) Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you

Accounts Executive Pioneer your career! Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim to be the first to do the right thing at the right time. Join the home for entrepreneurs! Are you someone who thrives in numbers, loves structure, and pays attention to detail? We are looking for a dynamic Accounts Executive with 2–4 years of experience in accounting or audit, preferably someone familiar with Indian statutory filings. If you're a self-starter with a solid grasp of accounting principles, strong proficiency in Excel and Tally, and a desire to grow with a fast-moving team — this is your opportunity to be part of something impactful. Your Role as an Accounts Executive: ▪ Manage end-to-end Accounts Payable and Receivable processes with accuracy and efficiency ▪ Perform bank reconciliations and provide active support in month-end closures ▪ Prepare detailed GST, TDS, and PF/ESIC working files , ensuring compliance and timely submission ▪ Support audit documentation , compliance tracking, and assist in internal and external audits ▪ Ensure timely data entry and ledger updates in Tally ; familiarity with SAP is a strong advantage ▪ Maintain clear documentation and proactively resolve queries related to financial operations ▪ Coordinate with cross-functional teams to streamline processes and ensure financial accuracy What You Bring: ▪ 2–4 years of experience in accounting or audit, preferably with exposure to statutory compliance in India ▪ B.Com / M.Com / MBA (Finance) / CMA Inter / CA Inter (preferred but not mandatory) ▪ A basic understanding of accounting principles and taxation ▪ Strong proficiency in MS Excel (including formulas, pivot tables, and VLOOKUP) ▪ Working knowledge of Tally is a must; SAP experience is a plus ▪ Excellent analytical, organizational, and communication skills ▪ A detail-oriented, proactive, and solution-focused mindset Why You Should Join: ▪ You’ll play a key role in maintaining financial integrity and supporting strategic decisions ▪ You’ll be empowered to streamline accounting processes and bring ideas for improvement ▪ You’ll work in a collaborative and agile environment, aligned with global standards ▪ You’ll have exposure to varied functions across the business and opportunities to grow Your Benefits: ▪ A modern work environment with a culture of transparency, innovation, and ownership ▪ Be part of a global organization with a wide and respected customer base ▪ Access to a vast expert network within the Körber Group for personal and professional development ▪ Attractive compensation package including health, dental, vision insurance, and retirement plan Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you! Visit us at https://www.koerber-pharma.com/ Reach us at karishma.singh@koerber.com

Service Delivery Manager (SDM) Pioneer your career! Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim to be the first to do the right thing at the right time. Join the home for entrepreneurs! We are seeking an experienced professional to manage and lead the customer maintenance organization. The role requires strong expertise in maintenance contracts, customer relations, and quality management, with the ability to drive operational excellence, ensure contractual compliance, and maintain customer satisfaction. Key Responsibilities Customer Relationship Management Act as the primary point of contact for customers in the maintenance phase. Build and maintain strong, long-term relationships with customers. Ensure a high level of customer satisfaction through proactive engagement and timely resolution of issues. Maintenance Deliveries & Operations Accountable for end-to-end maintenance service delivery. Oversee and manage the internal customer install base. Ensure smooth on-boarding of new customers transitioning from deployment to maintenance phase. Commercial & Contract Management Manage and maintain Annual Maintenance Contracts (AMCs) and renewals. Drive the contract lifecycle from creation of SOWs, purchase orders, to invoicing. Review, negotiate, and renew customer maintenance contracts. Control and monitor maintenance P&L, ensuring profitability and cost optimization. Ensure timely and accurate billing for maintenance services. Quality & Compliance Ensure adherence to quality management processes and standards. Collaborate with cross-functional teams to drive improvements in service delivery. Maintain compliance with industry regulations (IT, pharma, or relevant quality-driven sectors). Leadership & Strategic Contribution Contribute to continuous process improvement and operational efficiency. Support business growth by identifying upsell/cross-sell opportunities within maintenance services. Provide guidance and mentorship to internal teams supporting maintenance operations. Qualifications & Experience Overall 10–15 years of professional experience, with at least 5 years in similar roles. Strong background in IT, Pharma, or other quality-driven industries. Demonstrated experience in managing AMCs, renewals, and customer maintenance services. Ability to manage P&L, contracts, and customer-facing operations. Excellent communication, negotiation, and interpersonal skills with strong intercultural awareness. Conscientious, detail-oriented, and structured way of working. Preferred relevant experience in Quality Management. Your working environment at Körber Körber Business Area Pharma is the leading provider of MES (Manufacturing Execution Systems) software to the pharmaceutical and biotech manufacturing industry. Our first-in-class Werum PAS-X software offering allows our customers to control and record the making of life-saving therapies to ensure the best possible business and patient outcomes. We are seeking talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation. Your benefits Competitive compensation package. Opportunities for professional growth within a global organization. A work environment that values collaboration, efficiency, and commitment. Continuous learning and development opportunities. Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you!

Global Maintenance Operations & Commercial Analyst Pioneer your career with Körber! Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim to be the first to do the right thing at the right time. Join the home for entrepreneurs! We are looking for a skilled and motivated professional to join our Global Maintenance Team . In this role, you will take ownership of operational, financial, and contractual processes that keep our maintenance business running at world-class standards. By connecting Finance, Legal, and Operations, you will ensure accuracy, compliance, and actionable insights that enable stronger decision-making and deliver greater value to our customers. Key Responsibilities Customer Relationship & Value Act as a trusted partner for internal and external stakeholders in the maintenance phase. Support customer satisfaction through proactive engagement, accurate reporting, and timely issue resolution. Maintenance Operations & Delivery Maintain a global repository of maintenance contracts aligned with our booking structure. Aggregate, validate, and report monthly financial data, including renewals, churn, and gross margin. Build and manage a global maintenance log with renewal dates, SLAs, and key terms. Commercial & Contract Management Drive the contract lifecycle from creation and review to renewal and invoicing. Coordinate with Legal to ensure contracts comply with global standards. Monitor maintenance revenue, costs, and profitability to ensure optimal outcomes. Insights & Quality Develop KPI dashboards and deliver actionable insights for leadership. Ensure adherence to quality processes while contributing to continuous improvements in service delivery. Qualifications & Experience 4–6 years of experience in commercial operations, contract administration, or finance (ideally in a software/subscription business). Strong knowledge of maintenance revenue models and cost allocation. Proficiency in SAP, Salesforce, and BI tools (Power BI, Tableau, etc.). Excellent analytical, detail-oriented, and communication skills with a global mindset. Fluent in English; intercultural awareness is essential. Your Working Environment at Körber The Körber Software Business Unit powers some of the world’s most advanced manufacturing and life sciences companies. Our solutions help customers achieve operational excellence and innovation in highly regulated industries. By joining us, you will shape global processes, work with senior stakeholders across regions, and contribute to building a stronger, more connected customer experience. Your Benefits Competitive compensation package. Opportunities for professional growth within a global organization. A collaborative culture built on trust, innovation, and efficiency. Continuous learning and development opportunities. Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you!