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0.0 - 3.0 years
0 Lacs
haryana
On-site
The role based in Gurgaon is a full-time position suitable for candidates with 0-2 years of experience. As a part of the team, your primary responsibilities will include promptly responding to customer inquiries via phone, email, and chat with a high degree of professionalism. In cases where queries remain unresolved, you will be expected to escalate them to the relevant departments and ensure proper follow-up. Utilizing CRM tools, it will be essential to maintain comprehensive records of customer interactions, issues, and their respective resolutions. Collaboration with the technical and operations teams is crucial in addressing recurring issues and enhancing the overall customer experience...
Posted 1 month ago
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