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0.0 - 1.0 years

2 - 3 Lacs

Bharuch, Vapi, Surat

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Greetings !!! The Muthoot Finance Ltd. is currently hiring for the following positions :- JR. RELATIONSHIP EXECUTIVE (JRE) for Male candidates. and Customer care executive. Job Location :- Surat Vapi Bharuch Silvasa Palej WALK-IN DRIVE SCHEDULED from- 13-06-2025 till 15-06-2025 Mail id- hrsrt@muthootgroup.com Contact Number :- 7048393802 Venue For Interview: Muthoot Finance Limited Regional office Surat Shop no. X1X2, 1 st floor KN park Opp. Sutex bank near Navjeevan Circle Surat Salary :- Rs.19,000pm + Incentives + Other Benefits = CTC Rs.3,30,331/- Responsibilities and Duties :- * Branch operational activities * Handling customers and solving their queries * Explaining GL schemes, interest rates, etc. to customers * Gold checking for loan disbursement * Cash handling * Documentation * Cross-selling of other financial products * Promotional activities * Customer follow-up calls * Branch target achievements Eligibility Criteria :- Minimum Graduate (BA/BCom/BSc/BBA) Qualified No BTech/BE/BCA/Distance/Open University Degree Freshers or experienced candidates are both eligible Fluency in the local language Candidate should be from the local area Computer knowledge is mandatory Age up to 28 years Interested candidates may apply by sending their updated Resume to hrsrt@muthootgroup.com or call us @ 7048393802

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2.0 - 7.0 years

2 - 5 Lacs

Mumbai

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Roles and Responsibilities Manage day-to-day operations of the branch office, ensuring efficient workflow and productivity. Oversee KYC verification process for new customers, including documentation review and approval. Coordinate with sales teams to achieve targets and provide support forex transactions processing. Ensure compliance with RBI regulations and maintain accurate records of all financial activities. Verify KYC documents for clients and ensure adherence to AML regulations. Perform other duties as assigned by management to drive business growth and profitability. Coordinate with other departments (e.g., sales, customer service) to resolve issues and improve overall performance. Desired Candidate Profile 2-7 years of experience in banking or finance industry, preferably in an operations role. Strong understanding of AML Compliance, KYC Verification, Forex Transactions, RBI regulations. Excellent communication skills with ability to work effectively with cross-functional teams. Proficiency in MS Office applications (Word, Excel) for data analysis and reporting purposes. Ability to work accurately under pressure, meeting deadlines while maintaining attention to detail. What We Offer: Opportunities for career growth within a leading Forex Industry. Comprehensive health benefits package. Dynamic and supportive work environment with a focus on professional development.

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3.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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KYC SME - Business Compliance About Us: PhonePe is the leader in the UPI based payments in India with a market share of more than 40%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn transactions on its platform in 2019. In 2020, PhonePe forayed into diverse areas with the launch of insurance and super funds. Today we have a customer base of 260+ mm users and 16 mm merchants live on our platform. Job Objective: We are looking for a detail-oriented and proactive Paralegal/KYC SME to join our Business Compliance Operations team, specializing in KYC (Know Your Customer) operations. In this critical role, you will support the KYC review team with the legal, compliance, and risk aspects of the KYC documents provided by our merchants. The ideal candidate will have a strong understanding of compliance procedures, KYC operations in Indian regulatory context, excellent organizational skills, and the ability to handle multiple tasks while ensuring regulatory compliance. Reporting-Matrix: Please Candidate will be Reporting to Business Compliance Manager/Lead Responsibilities: KYC Document Review & Validation: Thoroughly review merchant KYC documentation presented for evaluation (e.g., identity verification, proof of address, corporate structures, etc.) for completeness, accuracy, and compliance with legal and regulatory standards. Cross-check and validate documentation against applicable regulatory frameworks, internal policies, and industry best practices. Identify discrepancies, inconsistencies, or missing documents, and collaborate with relevant teams to resolve any issues promptly. Compliance & Regulatory Support: Assist the compliance team in ensuring KYC operations adhere to all applicable laws, regulations, and internal policies. Stay up to date with the evolving landscape of KYC regulations to ensure ongoing compliance. Support internal audits and assessments to maintain regulatory standards. Client Communication & Liaison: Engage indirectly (and directly with merchants, for occasional cases) to request additional documentation or clarification when necessary. Provide clear guidance on KYC document requirements, timelines, and submission processes to ensure smooth and efficient document collection to ground teams, support teams, and merchants (if required). Regularly update merchant profiles to ensure the accuracy and completeness of information on file. Collaboration & Training: Work closely with cross-functional teams, including legal, compliance, and risk management, to address complex KYC issues and ensure operational efficiency. Provide support and training to junior team members, sharing expertise on document validation procedures and best practices. Assist in streamlining and improving KYC workflows and processes. Requirements: Qualifications & Skills: Education: Bachelors degree in law, Business, Finance, or a related field (preferred). Paralegal or KYC certification from well-known institutes is highly desirable. Experience: A minimum of 2-3 years of experience in a paralegal, compliance, or legal support role, with a focus on KYC, financial services, or regulatory compliance. Prior experience in document review, legal research, and working within financial regulatory frameworks is a plus. Skills: Strong understanding of KYC regulations, financial compliance standards. Excellent attention to detail with the ability to identify discrepancies and inconsistencies in legal and financial documentation. Exceptional communication skills, both written and verbal, with the ability to interact effectively with clients, stakeholders, and team members. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with compliance management tools. Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment . Personal Attributes: Proactive, solution-oriented, and able to work independently with minimal supervision. A high degree of integrity, confidentiality, and professionalism when dealing with sensitive client information. Ability to thrive in a dynamic and fast-changing regulatory environment.

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3.0 - 8.0 years

4 - 8 Lacs

Pune, Mumbai (All Areas)

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Hi All, Job Title - Finance- KYC- Associate Process Manager India-Mumbai-Maharashtra | Full-time (FT) | Financial Markets | Job ID _ Shift Timings : APAC (6 A.M to 3 P.M) / EMEA (1 P.M to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M)| Reports to: | Travel Requirements: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Associate Process Manager- Responsibilities Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Minimum Qualifications- Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) 3 to 8 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. Regards, Imran Shaikh Recruiter imran@ztekinc.com

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1.0 - 5.0 years

1 - 5 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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We are looking for an experienced Team Leader to oversee the AML (Anti-Money Laundering) and KYC (Know Your Customer) operations team. The role involves managing daily activities, ensuring compliance with regulatory requirements, and leading the team to achieve operational excellence. Key Responsibilities: Lead and manage the AML/KYC team to meet performance targets Monitor and review customer documentation for compliance with KYC guidelines Ensure timely identification and escalation of suspicious activities Provide training and guidance to team members on AML/KYC processes Coordinate with compliance and risk teams for audits and investigations Prepare and submit reports to regulatory authorities as required Implement process improvements to enhance operational efficiency Candidate Profile: Strong knowledge of AML and KYC regulations and guidelines Proven leadership and team management skills Experience in banking or financial services compliance preferred Excellent analytical and problem-solving abilities Good communication and interpersonal skills Graduate or Postgraduate degree in Finance, Law, or related field Immediate joiners preferred

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3.0 - 8.0 years

5 - 11 Lacs

Chennai

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hiring for Assistant Manager ( AML/ KYC) Banking experience is Mandate. Client On boarding/ Client Merchant Experience. At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Carry out AML / KYC reviews on customer files by gathering information gained either from the public domain and / or from client and customer. Monitoring of customer transactions and identifying suspicious behavior to provide a complete picture of customer activity. Respond to requests for information regarding appropriate KYC documents by conducting the necessary due diligence review for Low/Medium/High risk customers. Proactively manage your own allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role. Update metrics trackers accurately and in a timely manner including client and relevant workflow systems. Work collaboratively to drive ideas / solutions with pear, Team Leaders and managers which improve client and PwC's efficiency process. Implement and adapt to new or changing processes quickly. Proactively build relationships with all team members within PwC including engagement with client teams as well as customers of our clients. Preferred skills Experience in AML / KYC processes and procedures or willingness to learn. Knowledge of regulatory developments driving the industry and key issues affecting regulated firms. Experience in dealing with different types of company structures in different jurisdictions, funds and banking products. Experience in dealing with transaction monitoring and escalations of suspicious activity on customer accounts and protocols. A high level of attention to detail and a strong focus on quality and experience following strict processes and requirements. Experience in conducting peer quality reviews and strong coaching and feedback skills. Demonstrate an inquisitive nature which is inclined to investigate, identify issues and solve problems. Proven KYC / AML experience gained within the financial services sector. Strong written and verbal communication skills. Ability to manage own performance and meet targets in fast paced, pressured environment. Academic and Professional Experience Associate Degree with an Accounting or Finance specialization Work experience in AML / KYC would be an asset. Please share Resume to ramya.ramya1@teleperformancedibs.com Ph No : 8050980644 Best Regards Ramya V

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2.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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AML/KYC FRAUD Exp-2+YRS Skill-AML,KYC,Fraud,Investigation,Detection,CDD,EDD,Fraud Analyst PKG Upto-5.5LPA Loc- Bangalore Rotational shift NP-IMM-30DAYS **WALK IN DRIVE** Prabhsimer.imaginators@gmail.com 9205018536(prabhsimer)

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0.0 - 1.0 years

1 - 2 Lacs

Poonamallee, Chennai

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Greetings from HDB Financial services, Urgent Requirement - EMI Process Executive Location : Chennai Freshers Also Applicable CTC : Max 2.50 LPA incentives : 25 k to 30 K Roles and Responsibilities Handle customer queries related to EMI (Electronic Money Instrument) processing. Conduct eligibility verification, CIBIL checks, document verification, and KYC (Know Your Customer) procedures for new customers. Process loan applications from start to finish, ensuring timely disbursement of funds. Collaborate with internal teams to resolve customer issues and improve overall service delivery. Meet performance targets set by the organization. If anyone interested kindly share your updated resume through my whatsapp number contact no : 7010364128 Mail id : abishake.s@hdbfs.com Perks& Benefits Attractive incentives provided & Medical benefits also added Thanks & Regards, Abishake HR HDB Financial services Ltd

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2.0 - 4.0 years

2 - 2 Lacs

Alleppey

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Greetings From TCS! Currently we have few open positions for the role of Citizen Service Executive at Alleppey Passport Seva Kendra. Eligibility criteria : 1. Candidate should have Minimum 2 years of experience in Data Processing\Data Entry. 2. Required Qualification - BA, BBA, BBM, B.Com, B.Sc., BCA . 3. Good communication and interpersonal skills 4. Good customer handling skills 5. Proficient in English and regional language 6. Computer savvy and good keyboard skills with accuracy 7. Full-time courses only can be considered. 8. Not more than 2 years gap during education or employment in total Candidates who have attended TCS interviews in the last 6 months need not apply. This is a non-technical requirement hence candidates from technical backgrounds don't need to apply (i.e., BE, B.Tech, M.Tech & MCA candidates need not to apply). Mandatory Documents to be carried for the walk-in : 1. Resume 2. One Photograph (Passport Size) 3. Address proof and ID Proof (Pan Card Mandatory) 4. All Educational Mark-sheets and certificates. 5. All Previous and current employment related documents Walk-in Schedule : Interview Dates : 10-Jun-2025 to 12-Jun-2025 Timings : 10:00AM to 04:00 PM Venue : Passport Seva Kendra, Alleppey Avenue Centre, Beach Road, Alappuzha -688 001 (Near Kannan Varkey Bridge) Contact Person : Citizen Service Manager Thanks & Regards Dilip Kumar Human Resource- Tata Consultancy services

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1.0 - 5.0 years

2 - 4 Lacs

Thane, Panvel, Navi Mumbai

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Job Opening for VKYC - Customer Experience for T&M @Navi Mumbai Turbhe Location Role & responsibilities 1- To attend VKYC Calls on daily basis without Lapse/drop 2- To attend Calls with 100% accuracy and following internal and regulatory Guidelines 3- To Ensure maximum successful VKYC calls 4- Ready to work in shifts Able to prepare MIS related to activities Performed Preferred candidate profile Graduate / Post graduate / Professional Qualification Minimum 1+ Years of Experience into VKYC Location : -BOB Card, B-Wing, Gound Floor, Akshar Business Park, Janta Market Rd, Opposite APMC Fruits and Vegetable Market, Sector 25, Vashi, Navi Mumbai, Maharashtra 400703.

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2.0 - 4.0 years

2 - 2 Lacs

Malappuram

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Greetings From TCS! Currently we have few open positions for the role of Citizen Service Executive at Malappuram Passport Seva Kendra. Eligibility criteria : 1. Candidate should have Minimum 2 years of experience in Data Processing\Data Entry. 2. Required Qualification - BA, BBA, BBM, B.Com, B.Sc., BCA . 3. Good communication and interpersonal skills 4. Good customer handling skills 5. Proficient in English and regional language 6. Computer savvy and good keyboard skills with accuracy 7. Full-time courses only can be considered. 8. Not more than 2 years gap during education or employment in total Candidates who have attended TCS interviews in the last 6 months need not apply. This is a non-technical requirement hence candidates from technical backgrounds don't need to apply (i.e., BE, B.Tech, M.Tech & MCA candidates need not to apply). Mandatory Documents to be carried for the walk-in : 1. Resume 2. One Photograph (Passport Size) 3. Address proof and ID Proof (Pan Card Mandatory) 4. All Educational Mark-sheets and certificates. 5. All Previous and current employment related documents Walk-in Schedule : Interview Dates : 10-Jun-2025 to 12-Jun-2025 Timings : 10:00AM to 04:00 PM Venue : Passport Seva kendra Sajidha Tower, Jubilee Road, Moonampadi Malappuram - 676 505 Contact Person : Citizen Service Manager Thanks & Regards Dilip Kumar Human Resource- Tata Consultancy services

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2.0 - 4.0 years

3 - 3 Lacs

Bengaluru

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Greetings From TCS! Currently we have few open positions for the role of Citizen Service Executive at Bangalore Passport Seva Kendra's. Eligibility criteria : 1. Candidate should have Minimum 2 years of experience in Data Processing\Data Entry. 2. Required Qualification - BA, BBA, BBM, B.Com, B.Sc., BCA . 3. Good communication and interpersonal skills 4. Good customer handling skills 5. Proficient in English and regional language 6. Computer savvy and good keyboard skills with accuracy 7. Full-time courses only can be considered. 8. Not more than 2 years gap during education or employment in total Candidates who have attended TCS interviews in the last 6 months need not apply. This is a non-technical requirement hence candidates from technical backgrounds don't need to apply (i.e., BE, B.Tech, M.Tech & MCA candidates need not to apply). Mandatory Documents to be carried for the walk-in : 1. Resume 2. One Photograph (Passport Size) 3. Address proof and ID Proof (Pan Card Mandatory) 4. All Educational Mark-sheets and certificates. 5. All Previous and current employment related documents Walk-in Schedule : Interview Dates : 9-Jun-2025 to 11-Jun-2025 Timings : 10:00AM to 04:00 PM Venue : Passport Seva kendra Lalbagh 45, Lal Bagh Main Rd, Near Near Urvashi Theater, Sudhama Nagar, Bengaluru, Karnataka 560027 Contact Person: Citizen Service Manager Thanks & Regards R.B.Shalini Human Resource- Tata Consultancy services

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1.0 - 6.0 years

3 - 5 Lacs

Mumbai Suburban

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We are urgently hiring for "AML" analyst Location: Mumbai (Malad) Graduation mandatory 1 year Aml exp/Fincrime expect/us banking exp mandatory International Voice process US shift 5 days working any 2 off Ctc -7-8 Lpa HR Arti 9522754537

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2.0 - 3.0 years

2 - 3 Lacs

Gurugram, sector 19

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Key capabilities • Typing skills (at least 30 wpm preferable) • Telephone skills (excellent) • Conflict resolution skills (excellent) • Technical Skills (Telephone systems, Order/Shipment Track & Trace Systems and Order Booking systems preferable)

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0.0 - 4.0 years

1 - 4 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

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looking for detail-oriented and organized candidates for Banking Assistant to join their team. The role involves updating accurate data in databases, spreadsheets, and systems as required.

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0.0 - 4.0 years

1 - 4 Lacs

Pune

Remote

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Enter, maintain & organize data in a computer Handle day to day office activities Answer phone calls and manage emails

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0.0 - 4.0 years

1 - 4 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

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Applicants must have qualification with any years in Data Entry or Back Office work, demonstrating proficiency in computer. Success in this role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks

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3.0 - 8.0 years

1 - 6 Lacs

Chennai

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Only - Shipping NVOCC / MLO Main Line Operators background Handle Customer onboard process by collecting KYC documents and share onboarding confirmation upon vessel sailing Respond to customer queries on shipment status, vessel schedule, local and destination charges Appraising customer on company procedure & policies and helping customer to understand our products and requirements and vice versa. Proactively do close followup with customers on the booking released Filing quotation as part of sales support

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2.0 - 5.0 years

11 - 15 Lacs

Mumbai

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: Job TitleCB-Trade Finance and Lending (TF&L) Transaction Coordination Group (TCG) LocationMumbai, India Role Description TF&L is looking for bright candidates for its Lending Deal Management team based in Luxembourg with 2 5 years of experience in Syndicated Loan market with experience of working and supporting end to end on deal management activities, KYC compliance and working on waiver requests and extensions. The role would suit an individual who has worked in a large team and has been involved in setting up teams in credit or documentation. We are looking for a candidate who has good product knowledge and business understanding which will also need constant coordination with various stakeholders in a challenging, fast-paced environment, where the team and individual can make significant contribution for the global Corporate Bank - Trade Finance and Lending Business. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities We are looking to hire a qualified professional with business/finance-based academic background to join the Lending Deal Management team within the Global Trade Finance Lending division in the Corporate Bank. The team works on a global lending portfolio across countries developing and managing the relationships with private equity clients with Sponsor Coverage. The key responsibilities will be: Managing different aspects of loan documentation from initiation to closing. Review loan agreements and understanding the technical clauses, and KYC-Validity Checks (existing clients). Review of waivers, amendments & extensions and update the loan, collateral for new maturities Input Collateral details into the loan platform after receipt of validation from CRM Your skills and experience Technical Experience: 2 - 5 years of experience in the syndicated loans market with broad and deep product knowledge Sound understanding of loan agreements, i.e. familiarity with legal language, LMA standards etc. Very strong proofreading skills of legal credit documents, professional negotiation skills. Knowledge and experience working with loan, collateral, and limit reservations platforms Profound MS Office experience. Behavior Skills: Decision-taking, time management, coordination, organizational & excellent analytical skills. Ability to work under extreme pressure and against very tight timelines. Advanced & effective written, verbal and interpersonal communication skills. Strong team spirit and ability to establish a solid network in an international, diverse and dynamic environment. Strong leadership, control oversight, NFR management, result oriented. Ready to work on CET working hours. Your Qualification Finance Graduate or Post-Graduate (preferably MBA) Language skills: Excellent level required in English (speaking/reading/writing/listening) Advanced knowledge in German language & holds certification German Level , will be an added advantage How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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1.0 - 5.0 years

3 - 4 Lacs

Gurugram

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Hiring for KYC process UG/Grad with 1Yr of KYC Exp can apply Salary upto 4.50LPA, 34K In hand Location- Gurgaon Rotational shift, Rotational off 5 Days working Both side cab and cab allowance. Call/whatsapp Vishu 9810359162 Divya 9910810424 Required Candidate profile Candidate should have good communication skills. Candidate should have decent typing speed. Candidate should be ok with night shifts. Perks and benefits PF/ESI

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1.0 - 5.0 years

2 - 3 Lacs

Mumbai, Mumbai (All Areas)

Hybrid

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Graduate with 6 months banking experience Salary - 28,950 in-hand+ incentives 5 days working with any 2 week off Rotational shift Perks and benefits plus Incentives Based on performance Upto 5000 pm.

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1.0 - 4.0 years

1 - 3 Lacs

Gurugram

Work from Office

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Accountabilities Team Lead KYC verification Assist the Team Lead to carry out relevant assigned work & accurate action on verification cases assigned. KYC verification team Action on assigned cases accurately (+99%) Completion of assigned worked in stipulated time with accuracy Preparing complete productivity & sharing with the respective team & stakeholders. Managing activities assigned by team leader Response on mail Provide services to the gateways / customer service / service centre / Sutherland Global / Concentrix by supporting in resolution of query, within SOP. Managing activities & work of mailbox. Regular working on DHL KYC site and ensure timely completion of job accurately Follow up with DHL IT in case system related challenge like slowness and down Highlight to team leader and manager with crucial information Undertake any projects/duties assigned by the team leader and project manager Complete daily and weekly productivity reports to measure individual and department effectiveness. Ensure that customer information is maintained accurately on the customer database Validation of (Approve/ Reject) DHL KYC within TAT Quality check of the activity performed. Process KYC verification team: - Team lead will assign KYC verification cases to all the members. In case team lead absence, self-managed and assign the cases, action on KYC verification Working on the KYC verification file & action on assigned cases. Providing information with respective gateway/SGS/CNX and Customer service. Responding to gateway/SGS/CNX and Customer service mails with their requirements. Any Adhoc Activities as and when required as per process requirement. Working 24*7 in rotational shifts. Process Improvement Highlight areas for improvement, with suggested solutions to improve DHLs procedures, technology, and service to positively enhance customers’ experience with DHL. People - Management In case of absence of Team Leader, he/she must be able to demonstrate ability to influence decisions/actions. Skills / Qualifications Key capabilities Typing skills (at least 30 wpm preferable) Telephone skills (excellent) Conflict resolution skills (excellent) Technical Skills (Telephone systems, Order/Shipment Track & Trace Systems and Order Booking systems preferable) Competencies Competency segment ‘Business’ Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another. Seeks out and critically evaluates both numerical and narrative information. Draws accurate conclusions. Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools. Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk. Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals. Competency segment ‘Leadership’ Teamwork: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions. Competency segment ‘Personal’ Accountability: Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others' trust in own professionalism, integrity, expertise and ability to get results. Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information. Self Management: Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.

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1.0 - 4.0 years

2 - 4 Lacs

Chennai

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Dear Candidates, Greetings From Teleperformance!!! Graduation Mandatory Conduct KYC due Diligence for business clients. Minimum 6 months experience in Customer KYC/AML Should have experience in International KYC with UK/US Banks. 5 days working with Saturday and Sunday fixed week off Job Location: Perungalathur Salary Max :5.50 LPA Night Rotational shift. Pick up and drop provided. Interested candidates please walk in Directly with your updated resume along with ID Proof and contact HR Hema. Regards Hema Assistant Manager.

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1.0 - 6.0 years

1 - 3 Lacs

Medchal

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Looking for Customer Care Executive for Agro Company Must attend Face 2Face interview Location- Medchal Languages: We need a multilingual candidate with the combination mentioned below. 1. Marathi & Gujarati 2. Tamil & Kannada 3. Hindi & Bengali Responding to customer phone calls and directing inquiries to the relevant department for advanced query resolution. Addressing customer issues and providing solutions based on established Standard Operating Procedures (SOP). Assisting customers in selecting the right products for their needs. Managing customer concerns and complaints promptly and effectively. Informing customers about upcoming promotions or deals. Making outbound calls for customer surveys, sales leads, and KYC verification. Compiling reports based on customer interactions and satisfaction levels. Engaging with customers to ensure they have a positive and shareable experience. Conducting customer satisfaction surveys to identify areas for service improvement. Graduate (preferred in Agriculture) Computer literacy is essential If Interested, please call or Whatsapp- 7670851985

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1.0 - 5.0 years

0 - 2 Lacs

Pune

Work from Office

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Qualification :- Any Graduate/Post Graduate Experience :- 1-5 Years Notice Period :- Immediate to 30 Days Roles & Resposibilities: Familiarity with overall background verification processes Previous experience with client relationship management with good communication skills, both written and verbal. Conduct verifications of stated credentials given by client for their candidates or vendors. Perform on business specific KPIs of productivity and quality targets. Maintain trackers and master logs on real time basis. Successful completion of client engagement deliverables in line with appropriate timelines and adhering to pre-defined methodologies, ensuring high quality work delivery. Demonstrate ability to assimilate new knowledge with respect to process changes. Monitor progress and ensure that supervisors are kept informed about progress and expected outcomes. Strong written and verbal communication skills to interact cross-functionally and/or with seniors, with an ability to convey messages in a clear and structured manner. Strong analytical, problem-solving skills and attention to detail. Good understanding of IT systems, Knowledge of MS office ( MS Excel, PowerPoint).

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