KYC Analyst 2 with Language Proficiency-Checker-C10 Citi

4.0 - 8.0 years

0 Lacs

maharashtra

On-site

The Small and Medium Business (SMB) KYC Ops team operates as an AML/KYC support and control function within the ISG O&T group at Citi, with the primary responsibility of conducting due diligence and approving the KYC Record and associated documentation in collaboration with Relationship Management and Compliance. As part of the Citi AML/KYC policy, due diligence is mandatory for all Citi customers, both new and existing. This due diligence process involves documenting information on the Customer Acquisition Due Diligence form, also known as the KYC Record, which provides a comprehensive overview of the customer's KYC profile. The role of a KYC Checker involves reviewing the KYC records submitted by KYC makers to ensure accuracy and compliance with the Global KYC policy and local regulations. Key Responsibilities: Organizational: - Assist Operations Head, Team Lead, and case managers in completing KYC records. - Support Ops Manager in conducting performance appraisals for junior staff and identifying their developmental needs. - Develop coverage and succession plans for scenarios such as absence or vacations. - Provide ongoing support to SMB KYC Ops colleagues, Relationship Managers (RMs), and Sales Assistants regarding KYC-related inquiries. Operational: - Execute and ensure the quality control of assigned KYC Records within the defined SLA. - Review all assigned KYC records, document rejection reasons accurately, and meet with Case Managers daily to discuss work in progress and provide feedback for improvement. - Act as an expediter for escalating issues within the organization and ensure timely service delivery to relationship/coverage teams. - Serve as a country coordinator or actively participate in country coordination activities related to KYC matters. - Monitor the workflow database daily, resolve performance or quality issues in KYC records, and escalate where necessary. - Conduct calibration sessions for standardizing knowledge across SCMs and implement feedback for continuous improvement. - Maintain post-execution quality review and ensure the accuracy of the KYC workflow tool at all times. Communication / Reporting: - Manage upward communication, provide updates, escalate issues, and track time logs daily. - Monitor operational metrics for management reporting and ensure accurate time tracking in the system. Knowledge/Experience: - 4-5 years of work experience with a basic understanding of banking practices, corporate policies, and compliance requirements. - Proficiency in English and good PC skills. - Ability to work under pressure, attention to detail, and commitment to process improvement. - ACAMS certification and language proficiency in Spanish, Dutch, French, German, Portuguese, or Greek are advantageous. Qualifications: - University degree in Business/Finance, Math, Economics, Engineering, Optimization, or Law. Skills: - Independent work ability, organizational skills, and intermediate technical proficiency. - Strong analytical, time management, and communication skills. - Collaboration with internal stakeholders and partners for process enhancements. - Effective process management, ability to work under pressure, and adapt to changing environments. Citi is an equal opportunity and affirmative action employer, promoting diversity and inclusion in the workplace.,

Posted 2 weeks ago

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