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1.0 - 4.0 years

3 - 4 Lacs

Bengaluru

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Hello Connections!!! Greetings From Teamware Solutions We are #Hiring for Top MNC Company Job Title: AML/KYC Analyst Location: Bangalore Experience required: 6 months to 4 years Notice Period: Immediate to serving notice period About the Role: As an AML/KYC Analyst, where you'll play a key role in client onboarding, performing CDD and EDD checks, and ensuring compliance with AML and KYC regulations. You'll ensure all documentation is accurate, investigate potential risks, and support a seamless onboarding process for new clients. Key Skills Required: • Expertise in AML, KYC, CDD, EDD, and Corporate Client Onboarding • Attention to detail and strong analytical skills • Excellent communication and team collaboration Shift timing- 11 AM to 8 PM Interested candidates can send their resumes to srividhya.g@twsol.com

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3.0 - 5.0 years

2 - 7 Lacs

Chidambaram

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We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3 years of experience in the BFSI industry. Roles and Responsibility Conduct risk assessments and evaluations to identify potential threats to the organization. Develop and implement strategies to mitigate risks and ensure compliance with regulatory requirements. Collaborate with cross-functional teams to monitor and manage risk exposure. Analyze market trends and competitor activity to inform risk management decisions. Provide expert guidance on risk management best practices to stakeholders. Identify and report on key performance indicators (KPIs) related to risk management. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets. Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders. Ability to work independently and as part of a team, demonstrating strong time management skills. Proficiency in risk management software and tools, with the ability to learn new systems quickly. Strong attention to detail and organizational skills, with a focus on accuracy and quality.

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5.0 - 10.0 years

12 - 17 Lacs

Hyderabad, Pune, Bengaluru

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Project description We are seeking a skilled Fenergo Developer to design and implement KYC and client onboarding solutions. The ideal candidate will excel in configuring Fenergo UI, workflows, and integrations, with strong expertise in C#, Web API, and SQL databases. Excellent communication and collaboration skills are essential to deliver high-quality solutions in a dynamic, Agile environment. Fenergo is a leading provider of Client Lifecycle Management, AML/KYC Compliance, and Client Data Management solutions for investment, corporate, commercial, and private banks. Responsibilities Configure and customize Fenergo UI, BRE rules, and workflows to streamline KYC and client onboarding processes. Collaborate with Business Analysts to translate business requirements into scalable technical solutions. Develop and integrate Fenergo solutions with APIs and technologies like Elastic Search, JSON, XML, and SQL databases. Conduct code reviews, mentor junior developers, and ensure adherence to coding standards. Troubleshoot and resolve technical issues to meet project deadlines and quality expectations. Contribute to the continuous improvement of development processes and tools. Skills Must have A minimum of 5 years of overall experience, with at least 3 years specifically working with Fenergo. Proficiency in C#, ASP.NET (MVC or Core), Web API, Entity Framework, and LINQ. Strong expertise in SQL databases (e.g., MSSQL, Oracle, PostgreSQL), including schema design, queries, and optimization. Experience with JSON, XML, Elastic Search, and modern UI frameworks (e.g., Angular, React, or Vue.js). Familiarity with front-end technologies like HTML, CSS, JavaScript, and Bootstrap. Knowledge of Fenergo-specific featuresUI configuration, BRE, API utilization, FDIM integration. Proficiency with development tools such as Visual Studio, Git, and CI/CD pipelines. Deep understanding of KYC and client onboarding processes in financial services or banking. Familiarity with regulatory compliance requirements related to KYC/AML. Nice to have Strong communication and collaboration skills to work effectively with cross-functional teams. Agile mindset with a focus on delivering high-quality, scalable solutions.

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8.0 - 13.0 years

11 - 15 Lacs

Mumbai

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Project description Our client is a leading commodity trading and logistics company. They are committed to building and maintaining world-class IT applications and infrastructure. The Trading IT group directly supports the trading business, and this business has started a far-reaching programme to enhance and improve its trading applications using an innovative architecture to support business growth across the full range of business lines and geographies, and to enable the sharing of systems across different businesses. This programme is aimed at delivering functional capabilities, enhancements, and technical infrastructure upgrades to enable continued business growth and enhanced profitability for the firm. Client is planning to implement Scila Risk for market risk management which includes real time position valuations and portfolio risk calculations, What-if simulations. Project involves managing changes around Scila post implementation Responsibilities Capture detailed requirement in JIRA, along with success criteria, and are signed off. Work closely with the development team for managing changes around Scila risk Create test pack and perform functional testing Work closely with users to identify and resolve UAT issues Collaborate with cross-functional teams to ensure that the most critical and high-impact tasks are addressed in each sprint cycle. Skills Must have Knowledge & Experience Overall 8+ years of experience out of which at least 5 years in OTC derivatives space Minimum 3 years of experience in trade surveillance, Compliance, Limit monitoring. Must have 3 to 5 years of experience in Business Analyst role. Must have the extensive knowledge of derivatives Must have general Business Analyst skills, like capturing business requirements, creating functional specs, JIRA stories, preparing test scenarios and who has worked in reconciliation space Good to have worked in compliance monitoring area (tools like Scila Risk, FIS KRT, Broadpeak) Familiarity with AGILE methodologies Knowledge of project planning tools. Familiar with and able to apply project management methodologies (for example, PMI, Prince II and agile) Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business Exceptional verbal and written communication skills; expertise in setting and managing customer expectations Distinctive blend of business, IT, financial and communication skills, as this is a highly visible position with substantial impact Effective influencing and negotiating skills in an environment where this role may not directly control resources Nice to have Na

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9.0 - 14.0 years

32 - 37 Lacs

Bengaluru

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: Job TitleOperations Lead, AVP LocationBangalore, India Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 9 to 13 years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Research/Analytics role in other Banks / KPOs etc Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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2.0 - 5.0 years

5 - 9 Lacs

Pune

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: Job Title- Trade and Transaction Analyst, AS Location- Pune, India Role Description Ensure continued service delivery and offer a robust and stable operating environment to support the Global Trade Services (GTS) functions. Contribute to the overall operational strategy of GTS function and responsible for its effective implementation. Improve service delivery and productivity to maximize service quality and operational efficiency and minimizing operational risk through the effective implementation of appropriate controls. Demonstrate commitment to continuous process improvement along with good People management skills. This role is part of the Middle office which requires the trade/risk to be captured and trade life cycling to be managed on T0 basis. Critical function which involves engagement with the Sales & Trading Desk, Finance, Setts teams to ensure all the trades blottered by the desk are taken into risk and back-office workflows. Also, ensure trades are feeding Front-To-Back and gets allocated with the client for matching purpose & settlements. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Middle Office Trade Capture function involving trade life cycling of trades on T0 basis for Equity and Derivatives products. This also includes client services ensuring all trades are allocated on time, work with Client Lifecycle Management (CLM) Team on account set up/ reactivations, coordinate with Settlements team to make sure trades are matched and settled. Any short positions to be covered by Stock Borrow/ Lending and from that perspective responsible to ensure the borrows are booked in the respective system and feeds to back office system for timely settlement and avoid any buy-in/ CSDR penalties etc. Following up with Traders, Sales, Brokers, and clients to ensure accurate capturing of the risk and to ensure remediation of control breaks and reconciliation breaks. Liaising with Front Office / Docs / Settlements and ensuring exceptions are resolved in a timely manner. Responsible for the middle office process deliverables and management of the daily trade capture activities in a timely manner, ensuring daily reconciliation and query resolution as required. Supporting change management, automation, and continuous improvement projects. Understanding F2B system / process flow, streamlining and engineering processes to bring efficiencies. Produce and Manage MIS and control reports for processes and projects. Monitor and escalate any exceptions/ issues that could potentially result in financial, reputational and regulatory escalations for the bank. Adherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control. Demonstrate a proactive approach to all activities and create the environment for others to emulate this behavior. Your skills and experience Minimum of 2-4 years experience in derivatives or related products. Must have strong knowledge on derivative products. Must have complete understanding of how trade life cycle works. Needs to be up to date on regulatory requirements & market changes.. Should own & resolve complex breaks independently and guide the team in resolving the same. Should be able to independently deliver on all organization mandates Must have strong analytical skills, must be detail oriented. Must be a team player who is willing to work in groups across multiple locations. Needs to be good in Communication and have a good command over English language. Must have the ability to effectively manage, coordinate and prioritize multiple tasks and projects. Must be prepared to work in a shift supporting US/UK business hours. Should be able to lead teams across time zones. Self-starter with ability to take things to their logical end. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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1.0 - 4.0 years

7 - 11 Lacs

Jaipur

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: Job TitlePayments Processing Analyst, NCT LocationJaipur, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How well support you

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1.0 - 4.0 years

6 - 10 Lacs

Jaipur

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: Job TitleRegulatory Operations Analyst, NCT LocationJaipur, India Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. You will be joining Tax Due Diligence - TaxOps sits within (CIB) division of Deutsche Bank and plays an integral part in the firms first line of defence against financial crime, reducing the risk of working with new clients, while ensuring client relationships are on boarded and maintained efficiently. RDS provide a golden source of quality reference data across the bank, underpinning the firms key Regulatory, Control & Governance standards. The Tax Due diligence function is focused on driving compliance with KYC and tax related legislations like FATCA, Common Reporting Standard (CRS), US Tax regulation etc which have significant impact on financial institutions, how we perform onboarding / KYC of our customers, report to regulators globally and in some cases withhold on certain payments where required. The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsible for verification of Client data, relevant regulatory documents for various regulations like FATCA, CRS, US Tax regulations Make sure to raise risk in the process to Reporting line both regionally and functionally. Ensure any issues are escalated to the line managers and relevant management. Attend relevant meetings, discussions and provide value adds Your skills and experience Actively supports the business strategy, plans and values, contributing to the achievement of a high performance culture Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Good knowledge of financial industry, various regulations impacting banks. Good Communication skills. Should be a team player, determined and hardworking. Attention to details. How well support you

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2.0 - 6.0 years

5 - 9 Lacs

Pune

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: Job TitleKYC Analyst (Transaction Due Diligence) LocationPune, India Role Description DWS Group (DWS) is one of the world's leading asset managers with EUR 1,10bn of assets under management (as of 31 March 2025). Building on more than 60 years of experience, it has a reputation for excellence in Germany, Europe, the Americas and Asia. DWS is recognized by clients globally as a trusted source for integrated investment solutions, stability and innovation across a full spectrum of investment disciplines. We offer individuals and institutions access to our strong investment capabilities across all major asset classes and solutions aligned to growth trends. Our diverse expertise in Active, Passive and Alternatives asset management as well as our deep environmental, social and governance focus complement each other when creating targeted solutions for our clients. Our expertise and on-the-ground-knowledge of our economists, research analysts and investment professionals are brought together in one consistent global CIO View, which guides our investment approach strategically. DWS wants to innovate and shape the future of investingwith approximately 4700 employees in offices all over the world, we are local while being one global team. We are investors entrusted to build the best foundation for our clients future. In accordance with Anti-Money Laundering Requirements, Banks are obliged to perform Know-your-client (KYC) reviews on all new and existing clients. These checks and reviews are made in strict accordance with regulatory standards and jurisdictions and the banks internal policies. The KYC Analyst assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening of retail clients. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation, performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Performing transaction AML due diligence reviews across the Alternatives/Illiquid investment platform (Real Estate, Infrastructure, Private Equity) with a specific focus on Alternatives Credit Europe (ACE). Outreach to business for any documentation inconsistencies/gaps Reporting issues/progress in time efficient manner Escalations and liaison with relevant second line functions Daily reporting of AML findings to the respective AFC functions Responsible for verification of Client data Perform due diligence of new and existing Institutional clients Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and Regular reviews Manage New Client Adoption or Regular Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Preparing timely reports and MIS for various stakeholders. Your skills and experience Graduate (preferably Commerce/Business management) with minimum 2-4 years of relevant operations experience Financial services/banking experience, including KYC/Financial Crimes Compliance experience. Sound understanding of the investment transaction process in Asset Management, with a particular focus on Alternative/Illiquid strategies. Sound knowledge of AML/ KYC regulations and industry guidelines, including possible implications of sanctions for financial institutions Ability to multitask and communicate articulately with senior staff members and to work carefully and purposefully even in stressful situations Great problem-solving abilities to assess all options before making decisions Microsoft Office skills, especially Excel, Word, and PowerPoint Understanding of Control, Compliance, Investigation/chasing functions in banks Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process Communication and Reasoning skills Good reading, comprehension, and critical reasoning skills Good analytical writing skills Good communication skills to communicate at all levels - onshore & stakeholders Soft Skills Ability to work independently and take ownership Flexibility while handling multiple cases of varying priorities **Willingness to work in shifts Graduates with good academic records Exposure to draft procedures based on policies formulated by the Bank's AML Compliance departments. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.

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11.0 - 17.0 years

35 - 40 Lacs

Mumbai

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: Job Title: Project & Change Execution Manager LocationMumbai, India Corporate TitleVP Role Description You will be joining the Corporate Bank - Relationship & Transaction Management (RTM) Projects & Processes team. The Projects and Processes team are responsible for driving transformation, continuous improvement, risk remediation and talent and knowledge management across RTM. You will work with management across Corporate Bank and partners to address top priorities by driving collaborative thinking and strategic change. Together with the project teams, you will lead and execute high impact initiatives, in partnership with stakeholders globally. The Corporate Bank (CB) Know Your Client (KYC) Transformation is a team within RTM Projects & Processes function, responsible for delivering front-to-back KYC change programs across the Corporate Bank front office, in order to deliver enhancements to the Corporate Bank business and clients KYC experience, ensure effective risk management and defining & executing Corporate Bank KYC strategy What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsible for driving key initiatives on behalf of Corporate Bank globally: Work closely with key senior stakeholders across the Corporate Bank (Cross Product), Technology, Anti Financial Crime (AFC) and KYC Operations to establish and deliver high profile & key change initiatives globally Drive program governance structure with clear sponsorship and engagement from the various functions at senior management and operating levels across all 3 LoD (Lines of Defense) Prepare & present crisp summary statuses for internal and external stakeholders, e.g. Corporate Bank / RTM global management, and governance forums Ensure project success from conception to final implementation Able to handle multiple complex analyses, and formulate tailored recommendations in a structured, management-oriented way Define project-solving procedures to be used Develop professional working relationships with colleagues including coaching/mentoring of junior team members, the business and respective supporting teams. Your skills and experience At least 12 years of proven experience in the corporate/investment banking domain, program management, transformation and risk management Strong leadership and management abilities to lead front-to-back transformation and risk / regulatory programs and to engage with senior stakeholders Proficient understanding of the products, services and systems for Corporate Bank Prior experience in KYC (Know Your Client) or regulatory/compliance projects advantageous. Keeps client centricity & efficiency at the heart of every decision. Excellent analytical capabilities and conceptional thinking with aptitude in decision-making & problem solving Highly motivated to drive change, self-reliant and structured way of working with high willingness to take responsibility, and ability to deliver highest level of quality under time pressure Ability to detect and trouble-shoot issues with a high attention to detail. Able to build & maintain strong relationships with stakeholders Strong team player, able to work in virtual global teams and in a matrix organization Excellent communication skills (written / verbal) How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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1.0 - 5.0 years

1 - 5 Lacs

Mumbai

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We need candidates with at least one year of relevant experience in AFC processes and retail banking. Mandatory experience: > 1 year of Disputes and chargeback experience. Prior experience in handling card disputes , including both fraud and non-fraud , is required . Familiarity with handling disputes using Visa's VROL (Visa Resolve Online) platform is strongly preferred. Experience in chat-based customer service is required, with a demonstrated ability to resolve complex queries efficiently. Language proficiency: Written English and second language proficiency level: B2 or higher Language Proficiency Check: The Supplier is responsible for carrying out specific language assessments, which will be determined and detailed by the Supplier. Additionally, all new hires must pass a mandatory language test. If a new joiner does not meet the required score on this test, their employment will be terminated instead of being moved to production. Skills and requirements: Communication skills (communication with customers) Critical and analytical thinking Attention to detail Ability to multitask, critically analyze and interpret a situation & make difficult decisions under the pressure of time Computer literacy and ability to conduct research on the Internet Regards,

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1.0 - 4.0 years

4 - 9 Lacs

Bengaluru

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Hiring ...! Role: KYC - Client On boarding Specialist - International Voice Process Education: Any Graduate Immediate joiners Only Should be Flexible working in shifts For more Info Contact HR AYESHA -7676529751 (WhatsApp)

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1.0 - 4.0 years

3 - 6 Lacs

Bengaluru

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Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Ability to perform analytical and operational processes. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision. Functional Knowledge Has basic skills in a range of processes, procedures and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and practices. Receives close supervision and guidance. For consistency, methods and tasks are described in detail. Leadership Has no supervisory responsibilities. Problem Solving Ability to problem solve, self-guided. Has limited opportunity to exercise discretion. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Receives, processes, and ensures document classification are completed and transmitted to clients. May require outbound correspondence from the client to be processed. Receives documents from both electronic and hard copy forms for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose; creating a database of information. Classifies documents based on contract requirements. Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to the appropriate next level. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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2.0 - 5.0 years

2 - 6 Lacs

Kochi

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Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Developed proficiency in a range of processes or procedures through job-related training and experience. Completes a variety of atypical assignments. Works within defined processes and procedures to find the appropriate approach for new assignments. Acts as an informal resource for colleagues with less experience. Completes work with a limited degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Impacts a team, by example, through the quality service and information provided. Uses discretion to modify work practices and processes to improve efficiency and achieve results. Leadership May provide informal guidance to junior team members. Problem Solving Ability to problem solve, self-guided. Evaluates issues and solutions to provide the best outcome for clients and end-users. Interpersonal Skills Clearly and effectively exchanges information and ideas. Responsibility Statements Completes more complex validations, application of logical and analytical skills. Makes choices on finalizing, approving, or rejecting documents/cases. Follows up on inquiries to update additional data requirements. Acts as Subject Matter Expert. Mentors new hires and provides training support. Performs complex tasks according to client guidelines. Identifies adverse events and reports to the client. Completes work with limited supervision. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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1.0 - 4.0 years

3 - 6 Lacs

Kochi

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Job Track Description Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Ability to perform analytical and operational processes. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision. Functional Knowledge Has basic skills in a range of processes, procedures and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and practices. Receives close supervision and guidance. For consistency, methods and tasks are described in detail. Leadership Has no supervisory responsibilities. Problem Solving Ability to problem solve, self-guided. Has limited opportunity to exercise discretion. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Receives, processes, and ensures document classification are completed and transmitted to clients. May require outbound correspondence from the client to be processed. Receives documents from both electronic and hard copy forms for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose; creating a database of information. Classifies documents based on contract requirements. Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to the appropriate next level. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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2.0 - 6.0 years

2 - 6 Lacs

Kochi

Work from Office

Job Track Description Performs tasks based on established procedures. Uses data organizing and coordination skills to support the business and perform technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Developed proficiency within a range of analytical or operational processes. Completes assignments and facilitates the work of others. May coordinate assignments beyond work area. Proposes improvements to processes and methods. Acts as a lead, coordinating the work of others, but is not a supervisor. Works autonomously within established procedures. Functional Knowledge Developed skills in a range of processes, procedures, and systems. Acts as a technical expert in some areas. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Impacts a team, by example, through the quality service and information provided. Proposes enhancements to work procedures and practices to improve efficiency. Leadership Serves as a team lead. Allocates work to team members, as appropriate. Provides subject matter guidance to junior team members. Problem Solving Provides solutions to problems based on existing challenges or procedures. Interpersonal Skills Effectively exchanges information and ideas. Uses tact when working with others. Responsibility Statements Manages more complex tasks that are escalated due to issues. Acts as a domain expert. Ensures TAT is met for all volumes assigned to respective shifts through proper planning. Ensures quality and volume is met during shifts. Coordinates appropriate staffing and interviews candidates. Collaborates with supervisors on key performance measures set by the client. Facilitates work allocation. Tracks/monitors daily and monthly reporting. Participates in progress improvement without impacting the quality of work. Communicates with teams and managers to provide work status. Participates in meetings with internal teams and external clients. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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4.0 - 8.0 years

3 - 8 Lacs

Bengaluru

Work from Office

Hiring for Aml KYC Voice Quaification : Any Experience : 2 to 7 years salary : upto 9.9lpa location : bangalore contact : HR Thanu 7975651895

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1.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Greetings from Sutherland! Currently we are hiring for international voice process for AML/ KYC Role & responsibilities A Voice Job is a job where the executives are assigned to handle the voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support in which the customer is calling to solve an issue. Should have experience in AML, KYC (mandatory) Should have experience in investigating fraud related transaction. Should have experience in Risk management. Should have experience minimum 2years into AML/KYC in Voice. *Must be fluent in English *Excellent Communication can Apply * Only experienced candidates can apply *GRADUATES/POSTGRADUATES CAN APPLY *24/7 shifts and rotational week offs (5 days working a week) *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only *No virtual Interview is available *Out of station candidates are Strictly not eligible Transport policy- Cab will be provided within 25kms radius from office location and Cab will be provided only in night shift. Immediate Joiners are preferred Interested Candidates DM or call to +91 9949871252 in between 9:00 am to 5:00pm Sutherland, 7th Floor Divyasree, Lanco Hills, Manikonda 500089 https://lnkd.in/esMTmDBc Note: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

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1.0 - 4.0 years

1 - 4 Lacs

Gurugram

Work from Office

Reporting to Manager - Operations Language Requirement: Kannada/Telugu, Hindi & English Responsibilities VCIP Officer will carry out customer identification process (CIP) through video calls performing due diligence checks and reviewing KYC documentation. Interaction quality complete and accurate capture of call interactions/Notes. Need to ensure whether defect rates kept under acceptable levels. VCIP Officer must exhibit the highest standard of customer service to ensure customers are comfortable through our verification process. Strict adherence to the lenders/Company credit policy & checklist Strict adherence to KYC norms as per RBI guidelines. Adherence of FTR processing and within prescribed TAT Requirements and skills Work experience as an KYC executive or similar role Excellent MS Office knowledge Outstanding organizational and time management skills Work experience required - minimum 1 year.

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1.0 - 3.0 years

3 - 4 Lacs

Ahmedabad

Work from Office

Role & responsibilities Coordinating with all the Partners related to Partnership Arrangement Process. Co-coordinating for arrangement of Physical Files from the Partners. Analysing and providing all the data cuts and MIS reporting to the Superiors. Coordinating with Internal Relationship, Credit, Operation and Audit Teams Ensuring Fulfilment of Compliance and taking follow-ups of Monthly Book Debts, Physical Files, MIS on regular basis and maintaining all the records of Post Disbursement Documentation. Pro-actively Monitoring the Monthly Book Debts, Credit Bureau Data for any sign of NPA. Closely monitoring of overdue client and follow-up for collection, financial and other compliance as require, verify the actual status of Disbursements and collection through Bank Statements, PAR and cash movement. Rapport building and maintaining cordial relationship with the Branch Manager and field staffs to get actual scenario of the field and branch. Any other tasks related to field and delinquency management as assigned by the company from time to time. Preferred candidate profile Candidate with knowledge of advanced excel communication skills

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2.0 - 5.0 years

3 - 6 Lacs

Mumbai, Mumbai Suburban, Goregaon

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* Develop marketing strategies for AML, fraud & financial crime solutions. * Conduct transaction monitoring and fraud detection analysis. * Ensure compliance with anti money laundering regulations.

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1.0 years

2 - 2 Lacs

Hyderabad

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Greetings from Sutherland! - PLEASE CALL BEFORE COMING TO THE INTERVIEW - 6302070393 Currently we are hiring for international voice process for AML/ KYC Role & responsibilities A Voice Job is a job where the executives are assigned to handle the voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support in which the customer is calling to solve an issue. Should have experience in AML, EDD, CDD (mandatory) Should have experience in investigating fraud related transaction. Should have experience in Risk management. Should have experience minimum 6 months into AML/KYC in Voice. *Must be fluent in English *Excellent Communication can Apply * Only experienced candidates can apply *GRADUATES/POSTGRADUATES CAN APPLY *24/7 shifts and rotational week offs (5 days working a week) *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only *No virtual Interview is available *Out of station candidates are Strictly not eligible Transport policy- Cab will be provided within 25kms radius from office location and Cab will be provided only in night shift. Immediate Joiners are preferred Sutherland, 7th Floor Divyasree, Lanco Hills, Manikonda 500089 https://maps.app.goo.gl/Tiay5vzDEGKcxeiG9?g_st=com.google.maps.preview. HR Jayashree - 6302070393

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1.0 - 6.0 years

1 - 6 Lacs

Pune

Work from Office

SUMMARY Job Title: AML/KYC Banking Operations (SPE / SME) Location: Pune Work Mode: 100% Work from Office Shift Timings: US Shift (5:30 PM or 6:30 PM onwards 9 hours) Cab Facility: Provided (Both sides) Notice Period: Immediate Joiners Only Interview Mode: Face-to-Face (Office) Interview Day: Saturday Interview Rounds: 2 Job Summary We are seeking experienced professionals to join our Banking Operations team specializing in AML and KYC processes. The ideal candidates should have a background in Retail Banking with experience in Customer Information File (CIF) management, KYC compliance, account maintenance, and documentation handling. This role requires a high level of accuracy, regulatory compliance, and process efficiency in a global banking environment. Roles and Responsibilities Perform end-to-end KYC due diligence and validation as per regulatory and internal guidelines Manage and update Customer Information Files (CIF) accurately within banking systems Handle account maintenance activities, including updates to customer profiles, address changes, and other related modifications Review and validate customer documentation for account opening, modification, or closure Ensure compliance with AML regulations and escalate suspicious transactions or documentation discrepancies as required Maintain strict adherence to turnaround times (TATs) and service level agreements (SLAs) Coordinate with internal stakeholders such as compliance, risk, and audit teams for process governance and issue resolution Ensure data integrity, confidentiality, and accuracy in all operational activities Participate in quality control and process improvement initiatives Support audits and respond to audit queries with required documentation and justifications Required Skills and Experience Strong understanding of Retail Banking operations Hands-on experience in AML/KYC processes and CIF management Working knowledge of account maintenance and documentation protocols Excellent attention to detail and accuracy Familiarity with regulatory compliance frameworks in banking Strong communication and interpersonal skills Ability to work in a structured, high-volume processing environment Prior experience in US shift-based operations preferred

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1.0 - 3.0 years

2 - 3 Lacs

Bengaluru

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Job Description The Analyst is responsible for conducting a periodic review in line with client policy to fulfil Know Your Customer (KYC) requirements. You will be expected to deliver against targets for both productivity and quality, managing your own pipeline and taking onboard feedback from approvers who are responsible for quality checking cases. Responsibilities Requires ability to work to high standards of quality in performing corporate renewal reviews of Know Your Customer (KYC) due diligence Understand client policy and procedures and how to apply Understanding information documentation requirements for corporate structures in KYC context/ evidence requirements In depth knowledge of corporate structures i.e. privately owned or public companies, trusts and partnerships Proactive review and follow-up on referrals and queries Ability to determine needs for escalation to Subject Matter Coach (SMC)/Subject Matter Expert (SME) or to client Manage caseload throughout end to end process in timely manner Monitor actual performance to plan and make decisions to ensure business objectives are maintained Source data from a number of sources/systems and accurately transfer to primary system Qualifications Educational qualifications Bachelors Degree Work experience 1 to 3 years of post-qualification experience with strong working knowledge on KYC/AML. Mandatory technical & functional skills Operations background demonstrating good core knowledge of applying KYC within a financial institution (new customer take-on or customer due diligence remediation) with 1-3 years of relevant experience. Understand KYC principles and how to apply within a review/renewal activity. Good technical knowledge of KYC, Anti-Money Laundering (AML) and Sanctions. Highly motivated to deliver results to the right standards and targets Demonstrate excellent analytical skills and problem solving, self motivation and possess an enquiring mind Demonstrate good team working skills and the ability to work efficiently and accurately under pressure Ability to adapt to change Key Behavioral Attributes/Requirements Ability to work well independently as well as part of a team Driven and enthusiastic with a can-do attitude and a strong sense of ownership to get the job done in a pragmatic fashion

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0.0 - 3.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Analyst - KYC AML | Bangalore Immediate or 30 Days Note:We will trigger the test link to the candidates and the test cleared candidates will proceed further Job Description The Analyst is responsible for conducting a periodic review in line with client policy to fulfil Know Your Customer (KYC) requirements. You will be expected to deliver against targets for both productivity and quality, managing your own pipeline and taking onboard feedback from approvers who are responsible for quality checking cases. Responsibilities • Requires ability to work to high standards of quality in performing corporate renewal reviews of Know Your Customer (KYC) due diligence • Understand client policy and procedures and how to apply • Understanding information documentation requirements for corporate structures in KYC context/ evidence requirements • In depth knowledge of corporate structures i.e. privately owned or public companies, trusts and partnerships • Proactive review and follow-up on referrals and queries • Ability to determine needs for escalation to Subject Matter Coach (SMC)/Subject Matter Expert (SME) or to client • Manage caseload throughout end to end process in timely manner • Monitor actual performance to plan and make decisions to ensure business objectives are maintained • Source data from a number of sources/systems and accurately transfer to primary system Qualifications Educational qualifications Bachelors Degree Work experience 1 3 years of post-qualification experience with strong working knowledge on KYC/AML. Mandatory technical & functional skills • Operations background demonstrating good core knowledge of applying KYC within a financial institution (new customer take-on or customer due diligence remediation) with 1-3 years of relevant experience. • Understand KYC principles and how to apply within a review/renewal activity. • Good technical knowledge of KYC, Anti-Money Laundering (AML) and Sanctions. • Highly motivated to deliver results to the right standards and targets • Demonstrate excellent analytical skills and problem solving, self motivation and possess an enquiring mind • Demonstrate good team working skills and the ability to work efficiently and accurately under pressure • Ability to adapt to change Key Behavioral Attributes/Requirements • Ability to work well independently as well as part of a team • Driven and enthusiastic with a can-do’ attitude and a strong sense of ownership to get the job done in a pragmatic fashion

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