3418 Kyc Jobs - Page 36

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

Skill required: Wealth Management - Wealth and Asset Management Applications Designation: Capital Markets Services Associate Qualifications: BBA/BCom/BMS Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Applied Technology & Operations for Markets (ATOM) is a multi-client processing on-demand service platform. A trade processing service for the trading and treasury entities of our clients that they can plug onto in parts or entirely while focusing their efforts on what differentiates them on the market. ATOM BPaaS leverages cloud hosted architectures to deliver high quality run and change services. It integrates infrastructure and IT management services with business processes execution supported by an orchestrated layer of intelligent operations assets.Looking for someone with wealth management experienceA wealth management and investment advisory firm with a long history of supporting multi generational families in growing and preserving wealth. What are we looking for Review and validate customer account opening forms and supporting documents.Ensure compliance with KYC (Know Your Customer and other regulatory requirements.Perform quality checks on account opening cases to identify discrepancies or missing information.Liaise with internal teams ( Compliance, Risk) to resolve documentation issues.Maintain accurate records of validation checks and escalate non-compliant cases.Recommend process improvements to enhance accuracy and efficiency.Stay updated with changes in regulatory requirements and internal policies Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in night shifts Qualification BBA,BCom,BMS

Skill required: KYC Screening - Know Your Customer (KYC) Designation: Regulatory Compliance New Associate Qualifications: Any Graduation/Post Graduate Diploma in Finance/Bachelors degree with Finance specialization Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talent. You will be aligned with our Risk and Compliance vertical and help us perform compliance reviews, publish reports with actions and provide closure guidance as needed. We design & recommend effective controls to mitigate risks and help service delivery team prepare for upcoming client / external audits. You will be working as a part of the Risk & compliance team which is responsible for helping clients and organizations identify risks and create mitigation plans.Looking for someone with KYC experience along with ECDD/OCDD knowledgeBusiness and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for Ability to meet deadlinesAdaptable and flexibleProblem-solving skills Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignmentsThe decisions that you make would impact your own workYou will be an individual contributor as a part of a team, with a predetermined, focused scope of workPlease note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation,Post Graduate Diploma in Finance,Bachelors degree with Finance specialization

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage