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3.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Job TitleAssociate ManagerAnti-Corruption Monitoring About the Anti-Corruption Team The Anti-Corruption team at PhonePe oversees and manages all aspects of the Anti-Corruptionprogram - from maintaining anti-corruption standards and controls, to developing and monitoring,training, screening and managing third parties, collaborating with and providing advice to otherbusiness functions who play a role in implementing the program.The program also ensures that activities relating to Donations and Sponsorships are transparent andconsistent with the Company& Global Anti- Corruption Policy. Job Responsibilities Assist in conducting periodic anti-corruption monitoring reviews, risk reviews, and auditsacross business lines and PhonePe entities. In addition, perform Third Party Intermediary(TPI) Audits and special projects as per global mandate. Assist in identifying trends in violation of Anti-Corruption procedures and understand theroot cause for non-compliance. Subsequently, formulate remedial actions throughdiscussions with stakeholders that reduce risks and financial exposure. Build relationships with various business units; identify and communicate possible risksassociated with anti-corruption non-compliance; maintain open lines of communication atvarious levels. Collaborate and share best practices with global compliance partners, external counsel,consultants, and third-party service providers. Evaluate anti-corruption program elements (including financial controls) and drivecontinuous improvement and evolution of the program Assist in monitoring and continuous improvements of the Anti-Corruption complianceprogram of PhonePe and ensure compliance with the local and global Anti-corruption laws Drives continuous improvements by conducting compliance assessments, focused onimplementation and execution of financial controls, in relation with PhonePes Anti-corruption compliance program Utilize compliance systems and technologies to document and analyse assessment results,track and report on trends, and to prepare reporting for key stakeholders Prepare reports and presentations with respect to findings, the levels of compliance andopportunities for further improvement.Ideal Candidate Chartered Accountant/ Law Graduate/ MBA with 3+ years experience of working on areassuch as Anti-corruption compliance/ investigations, forensics, internal audit, or otherrelevant areas Strong interpersonal skills with an ability to interface with cross-functional teams andcommunicate with stakeholders across geographies. A strong commitment to integrity and professionalism, and passion for excellence. Demonstrable computer literacy with specific ability to use Microsoft Word, PowerPoint,Excel, and internet-based applications. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Posted 3 weeks ago
0.0 - 1.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Industrial Trainee Payments Compliance About the Team- The PhonePe Financial Services Compliance team plays a critical role in the successful execution of the firm & compliance mission. The Compliance function ensures the development and maintenance of a strong compliance culture by developing and maintaining program infrastructure that identifies, measures and monitors compliance with applicable laws, regulations and rules that govern our business globally. Compliance teams work closely with business, legal, risk, and audit functions to provide expertise on regulatory compliance matters, assess and measure compliance and related risks, and monitor and test the adequacy of the firm & compliance control environment. The Intern, Payments Compliance role is relatively new within the PhonePe Compliance & Regulatory Management team with responsibility for oversight of consistent implementation of policies & practices whilst ensuring country nuances are adopted to consider local laws and regulations. Such practices will include a common approach and framework for risk assessment, monitoring, testing and surveillance activities. The Payments Compliance Industrial Trainee is responsible for the timely and effective management and execution of the Payments Compliance goals. As a member of the PhonePe Payments Compliance team, the individual reports into the Manager, Compliance and will be based in Bangalore, India. The individual should have flair for compliance and regulatory advisory with a strong risk and control mindset, keen awareness and interest in research and analysis and is responsible to assess compliance with regulations and policies through reviews conducted across the various product types and instrument types used or issued within PhonePe and affiliated businesses. Roles and Responsibilities: Assist the compliance team in monitoring and analysing changes in Indian paymentsregulations, guidelines, and circulars issued by the RBI and other relevant bodies. Assist in responding to queries from internal teams regarding compliance requirements. Share regular and timely updates with all relevant stakeholders with regards to the progresson the ongoing regulatory implementations. Collect and Store relevant evidence, received from stakeholders from the variousimplementations done, for future Audit requirements. Support in formulating and providing compliance certifications on all regulatoryimplementations carried out on a periodic basis with various stakeholders. Help in documenting and updating internal compliance policies and frameworks in line withregulatory changes. Assist during regulatory inspections and ensure closure of the observations with multiplestakeholders Liaise with internal stakeholders to explain the audit requirements and observations in atimely fashion. Support management to compile, maintain and close-out audit finding responses,implementation of controls as per audit recommendations, etc. and ensure all Non IT auditobservations. Maintain accurate records of compliance activities and documentation. Conduct research on specific compliance topics related to payments, including KYC/AML,data localization, transaction monitoring, etc.Role Requirements: Good eye for detailing with respect to each product regulations and controls Basic knowledge or keen interest in the Indian regulatory landscape, particularly concerningfinancial services and payments (RBI guidelines, NPCI guidelines, PMLA, etc.). Have a good appreciation of the regulations applicable in India and APAC. Highly detail-oriented, motivated, curious individual with good time-management skills,analytical and communication skills Quick and sharp individual who relishes the challenges of understanding and interpretingregulations and processes across different businesses and jurisdictions. Strong communication, interpersonal and influencing skills. The candidate should have theability to establish credibility and strong partnerships with senior business leaders, controlfunctions and corporate partners globally. Fluency in written and spoken English is a must have. Excellent written skills, and ability toprepare clear, concise reports with minimal supervision. Have an audit and / or relevant industry qualifications, or a university degree. Industrial Trainee Payments Compliance Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) CA prospectsWhat You Will Gain: In-depth understanding of payments compliance in the Indian context. Hands-on experience with regulatory reporting and compliance monitoring. Mentorship from experienced compliance professionals. Exposure to the fast-paced Indian FinTech industry. Opportunity to contribute to ensuring regulatory integrity of a growing company.Internship duration- 12 months PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Posted 3 weeks ago
0.0 - 1.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Industrial Trainee Testing and Monitoring About the Team- The PhonePe Financial Services Compliance team plays a critical role in the successful execution of the firm & compliance mission. The Compliance function ensures the development and maintenance of a strong compliance culture by developing and maintaining program infrastructure that identifies, measures and monitors compliance with applicable laws, regulations and rules that govern our business globally. Compliance teams work closely with business, legal, risk, and audit functions to provide expertise on regulatory compliance matters, assess and measure compliance and related risks, and monitor and test the adequacy of the firm & compliance control environment. The Associate Manager Compliance Testing role is relatively new within the PhonePe Compliance & Regulatory Management team with responsibility for oversight of consistent implementation of policies & practices whilst ensuring country nuances are adopted to consider local laws and regulations. Such practices will include a common approach and framework for risk assessment, monitoring, testing and surveillance activities. The Compliance Testing Industrial Trainee is responsible for the timely and effective management and execution of the Compliance Testing program. As a member of the PhonePe Compliance Testing team, the individual reports into the Manager, Compliance and will be based in Bangalore, India. The individual should have flair for audit or compliance monitoring/testing with a strong risk and control mindset, keen awareness and interest in Data Analytics and is responsible to assess compliance with regulations and policies through reviews conducted across the various product types and instrument types used or issued within PhonePe and affiliated businesses. Roles and Responsibilities: Contribute and point-out risks of the product/service during pre-planning work. Prepare the control checklist required for the review for each regulatory and unregulatedfunctions Designing work programs and executing steps, meeting deadlines to evaluate compliancewith rules and regulations. Interacting with senior heads of business and compliance as part of scoping, control designassessment, reporting findings and offering solutions to address control gaps or enhanceprocesses. Formulate questions to be asked during walkthroughs and lead walkthroughs when calledupon Identify controls after attending a walkthrough, specifically those related to the risks noted Provide rough drafts of issue documentation, identifying the important parts required. Define testing scripts, coordinate with respective development teams to run the same duringthe review process and evaluate the outcome along with the manager.Role Requirements: Good eye for detailing with respect to each product regulations and controls Inclination and focus on Controls Testing (which very importantly includes (i) assessing thedesign of controls, and (ii) whether the controls are operating effectively) would be a goodcandidate. The would be the key & critical foundation. Basic AML/ OFAC experience would bepreferred. Passion for technical compliance and be interested in conducting wide-scale investigativereviews. Have a good appreciation of the regulations applicable in India and APAC. Highly detail-oriented, motivated, curious individual with good time-management skills,analytical and communication skills Quick and sharp individual who relishes the challenges of understanding and interpretingregulations and processes across different businesses and jurisdictions. Strong communication, interpersonal and influencing skills. The candidate should have theability to establish credibility and strong partnerships with senior business leaders, controlfunctions and corporate partners globally. Fluency in written and spoken English is a must have. Excellent written skills, and ability toprepare clear, concise reports with minimal supervision. Have an audit and / or relevant industry qualifications, or a university degree. Proficiency in Excel and SQL is a preferred skill to have. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Posted 3 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Hyderabad
Work from Office
About Us We are Alter Domus Meaning ?The Other House? in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries, With a deep understanding of what it takes to succeed in alternatives, we believe in being different Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take, Find out more about life at Alter Domus at careers alterdomus Job Description: Play a key role in clients onboarding processes/ relevant work experience in KYC/AML/CDD/EDD on all Low, Medium and High-risk clients, Expand your ability to work with and across the team and form collaborative relationships, Increasing effectiveness and efficiency in getting things done which involves liaising with internal teams, able to provide timely update and response to different stakeholders, Increased technical skills and experience performing various onboarding functions, including the review of client information & due diligence/KYC documents, Work experience in the APAC and EMEA regions Basic knowledge with APAC/ EMEA fund structure and regulatory requirements, Have knowledge in different customer types: Corporates, Funds, Trusts, Foundation, Banks, Special Purpose Vehicles and Governments, Responsible for verification of Client data, End to end understanding of KYC operations from documentary and non-documentary verification as per the CIP policy, nature of business, SOW/SOF, PEP Analysis, Ultimate Beneficial Ownership (UBO) and Controllers IDV, Bearer share analysis and customer screening against watchlist of Sanctions, PEP, Review ownership unwrapping/drilldown (Ultimate Beneficial owner) and identify related parties such as, directors, Authorised Signatories/Traders, Senior executive management, corporate officers, Trustees etc according to the policy requirements, In-depth knowledge of global KYC/AML regulations (FATF, OFAC, EU regulations, etc ) Should have understanding on Highrisk jurisdictions, sanction entity/individuals, different types of sanctions, SDN, OFAC etc , Client Outreach where required Communicating with clients and their clients to obtain information and documentation required to complete KYC/CDD reviews Able to communicate reasons why certain documents are required, To do QC review of the files/Cases submitted by the Officers, Maintain daily internal tracker and checklist accordingly with accurate and timely manner and report to manager, WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you, Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning, Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word We are in the business of equity, in every sense of the word For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong, We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative, We are committed to ensuring an inclusive recruiting and onboarding process Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you, (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus /privacy-notice/)
Posted 3 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Description We are Great Place to Work Certified ? Recognized by Great Place to Work India About Us At FYERS , our mission is "to Empower New-age Traders & Investors with the best-in-class technology and platform", We are a bootstrapped company led by our founders who are extremely passionate about creating best-in-class value to our diverse customers, employees, and communities, If you are passionate, creative and would like to grow with us in this journey, then please apply with your latest profile which will help us review fitment and connect, Why Join Us Immerse yourself in the dynamic world of capital markets, Shape the future of digital finance by working on groundbreaking projects, Collaborate with a diverse team of experts and visionaries, Elevate your career with continuous learning and growth opportunities, Requirements Monitor client trading activities across Equity, Derivatives, and Commodities segments in real-time, Ensure compliance with SEBI regulations, exchange rules, and internal risk policies, Track and manage margin requirements, Mark-to-Market (MTM) losses, and open position limits, Proactively take action against risk breaches by executing position square-offs and notifying relevant stakeholders, Stay up to date with SEBI circulars, exchange notifications, and industry best practices, Follow up on client debit balances, margin shortfalls, and coordinate recovery as needed, Benefits Imagine joining a team where your well-being is paramount, offering you full access to fitness facilities, virtual medical consultations, and flexible leave options Enjoy the peace of mind with top-tier group medical coverage, robust personal accident protection, and extensive term life insurance for you and your family Celebrate your successes with individual and team awards in a culture that values trust and openness, ensuring your achievements are always recognized Elevate your career with our clear advancement pathways, internal mobility options, and leadership development programs Thrive in an environment that not only supports your professional growth but also prioritizes your overall wellness and happiness, Talent Acquisition Team We are Great Place to Work Certified ? Recognized by Great Place to Work India "Disclaimer: The contents of this email and attachment(s) therein are private and confidential, and intended for the specified recipient(s) only Any unauthorized use, disclosure, transmission or replication in part or whole is strictly prohibited, and may be unlawful If you received this erroneously, please notify us on notify@fyers in and delete this e-mail "
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Panipat, Yamunanagar, Faridabad
Work from Office
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech, The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States, It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world, What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity We take pride in our inclusive environment and positive impact on the community Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs Join our team today and experience firsthand our dedication to supporting People First, As a Quality Analyst, you will complete audits or evaluations This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc You will ensure that your defined monthly or weekly evaluation targets are met, Candidate must have BFSI, AML, KYC, Fintech experience of atleast 18 months, Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/LOB Identify and escalate any potential quality issues per defined process Isolate and report defects; verify defect fixes Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Drive quality initiatives, contests and campaigns for the assigned span Be updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications: Graduate of any course (preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets Problem-solving skills Familiarity with the application of basic quality tools, such as cause and Effect, Histogram, Correlation, And Others (preferred) Soft skills: Has strong customer centricity Can assertively provide constructive feedback Has good written and verbal communication skills Thinks logically Can manage conflicts Pays strong attention to detail Can work with minimal supervision Demonstrates initiative and good judgment This content is TaskUs Proprietary and Confidential and cannot be shared, distributed, copied, forwarded, used or repurposed elsewhere etc without explicit approval from TaskUs, Can work on multiple projects and is versatile Can establish and maintain effective working relations with a wide variety of individuals Can work with a diverse team Has a Continuous Improvement mindset Personality traits required: Demonstrates clear thought process Articulates clearly Exercises conscientiousness and diligence How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application Kindly ensure that you are always in communication with only authorized recruiters of TaskUs, DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life We welcome applicants of different backgrounds, demographics, and circumstances Inclusive and equitable practices are our responsibility as a business TaskUs is committed to providing equal access to opportunities If you need reasonable accommodations in any part of the hiring process, please let us know, We invite you to explore all TaskUs career opportunities and apply through the provided URL https:// taskus /careers/ ,
Posted 3 weeks ago
2.0 - 7.0 years
3 - 5 Lacs
Hyderabad, Jaipur, Delhi / NCR
Work from Office
The Operations Manager is responsible for overseeing the day-to-day operational activities of the organization, ensuring smooth functioning of financial processes, regulatory compliance, customer service excellence, and system efficiency. Required Candidate profile Manage and streamline core operations such as loan processing, fund disbursement, payment reconciliation, client onboarding, KYC, and settlements depending on business type.
Posted 3 weeks ago
2.0 - 7.0 years
3 - 5 Lacs
Kolkata, Ahmedabad, Mumbai (All Areas)
Work from Office
The Operations Manager is responsible for overseeing the day-to-day operational activities of the organization, ensuring smooth functioning of financial processes, regulatory compliance, customer service excellence, and system efficiency. Required Candidate profile Manage and streamline core operations such as loan processing, fund disbursement, payment reconciliation, client onboarding, KYC, and settlements depending on business type.
Posted 3 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Mumbai
Work from Office
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day, Being a Great Place to Work is core to how we drive Responsible Growth This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammatesphysical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve, Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations, At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact Join us! About the Role: The role is within a team of associates in the Anti-Money Laundering Client Due Diligence (AML/CDD) onboarding function The team covers new client onboarding and expansion across Global Banking and Markets (GBAM) as its core activities Responsible for completing AML/CDD checks in line with country standards and CIP/CDD procedures Responsible to provide seamless delivery and client delight, We not only offer the training and support you will expect from a leading global bank but also the opportunity to grow your career With exposure to a variety of financial products and markets plus internal exposure to business and support stakeholders We can offer excellent development and represent the ideal mobility opportunity, Job Description: Perform document gap analysis by self-sourcing and reviewing available documentation Evaluating information available publicly or through vendors for multiple Asian jurisdictions Liaise with sales/client teams to obtain and validate correct documentation Process AML/CDD by enriching onboarding requests in the system of record and performing enhanced due diligence as required Support creation of key business metrics Liaise with internal departments to support KYC issues Involvement in ad hoc projects for new processes or industry initiatives Participate in remediations, internal/external Audits Requirements Control focused mindset and good understanding of regulatory and reputational risks (knowledge of Asian requirements a plus) Ability to work under pressure in a dynamic team environment, Ability to liaise with all levels of the firm and people with different experiences and backgrounds, Collaborate closely with business partners to onboard client locally and regionally, Experience At least 2-4 yearsworking experience in a similar role is preferred Control focused mindset and good understanding of regulatory and reputational risks (knowledge of APAC AML/CDD requirements a plus) Excellent presentation, communication and problem solving skills A proactive learner and self-starter seeking continuous improvement in all job-related aspects, Experience of working in an Asia/Global environment, Good written and oral English, additional language expertise will be a plus,
Posted 3 weeks ago
0.0 - 3.0 years
4 - 8 Lacs
Noida
Work from Office
Step into the role of Specialist Customer Care at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct, To be successful as a Specialist Customer Care at Barclays, you should have below critical skills, Excellent understanding of AML/KYC terminology Excellent verbal and written communication skills 0-24 Months of relevant experience, Graduate/Post-Graduate in any discipline (Freshers applicable however preferably Graduate Fresher) Knowledge of AML/KYC controls include front-end systems, applications, data sources and back end controls, Outstanding analytical and investigative skills, Experience of working in BPO, Flexibility in hours of work and ability to work changing shifts patterns You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills, This role is based out of Noida, Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests, Accountabilities Provision of customer service through various communication channels including chat, email and phone, Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case, Collaboration with teams across the bank to align and integrate customer care processes, Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas, Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations, Resolution of specific customer inquiries and issues related to the banks products and service, including account balances, transactions and payments, Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders, Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness, Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade, Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members, Identify escalation of policy breaches as required, Take responsibility for customer service and operational execution tasks, Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct, Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function, Work within well-defined procedures that may involve a variety of work routines, Demonstrate an understanding of the procedures, Evaluate and select the appropriate alternatives from defined options, Make judgements based on the analysis of factual information, Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required, All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave,
Posted 3 weeks ago
5.0 - 10.0 years
27 - 32 Lacs
Mumbai
Work from Office
About The Role : Job TitleKYC, AVP LocationMumbai, India Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 9 to 13 years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Research/Analytics role in other Banks / KPOs etc Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 3 weeks ago
6.0 - 11.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role : Job TitleKYC Associate LocationBangalore, India Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions. The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Research/Analytics role in other Banks / KPOs etc Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 3 weeks ago
6.0 - 11.0 years
27 - 32 Lacs
Mumbai, Bengaluru
Work from Office
About The Role : Job Title Relationship Manager Location Bangalore, M.G. Road Wealth Management India works with the Ultra High/High Networth clients and families of the country. The objective of the division is to provide products and solutions to address their Wealth, Lending and Banking requirements. We are looking at self driven professionals who have prior experience working with HNIs/Entrepreneurs and large promoter families of the country. You should have ample experience in the Wealth Management space or should have strong connects and relationships with the relevant client pool. You will be working with a highly motivated and productive team which has been a trendsetter in the MNC Wealth Management space. Wealth Management is responsible for the sales, advisory and management of the wealth management client portfolio. Work includes Providing financial advice and implementing financial planning recommendations for high net-worth clients Determining whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment Buying and selling stock on behalf of the client Managing investments Building client relationships and actively engaging in client acquisition Addressing client needs through effective application of bank products Referring clients to other areas of the bank to expand their banking relationship Assuring service quality and client satisfaction Complying with all bank policies and procedures Maintaining current knowledge of all banking products What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Understanding the DB platform capabilities and mapping these with requirements of key large potential/prospects. Prospecting to and On boarding your key client relationships to the DB WM platform Imbibe the DB values and culture and demonstrate these both in spirit and letter. Ensure all regulatory and internal trainings/disclosures and KYC requirements are done timely Share best practices from competition firms and help in strengthening DB product and services platform Your skills and experience You should ideally have work experience of 15-20 years in the Wealth Management space. We are open to looking at potential candidates from the corporate/investment banking, who can leverage their expertise and bring in WM opportunities prevalent in these two areas. You should have actively managed about 20-30 relevant clients. The managed AUM should be in the range of INR 800-1500 crores yielding revenues of 8-15 crores. We are also open to senior team leads coming in with team size of 2-3 people. The team delivery should be about 15 crores of revenue. How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm l We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 3 weeks ago
1.0 - 4.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role : Job TitleClearing and Settlement Analyst, NCT LocationBangalore, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role : Job TitleClearing and Settlement Analyst, AS LocationBangalore, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 3 weeks ago
4.0 - 9.0 years
12 - 17 Lacs
Mumbai
Work from Office
About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleDivisional Risk and Control Analyst Corporate TitleAssociate LocationMumbai, India Role Description As Divisional Risk and Control Analyst, you will be joining the CRM Global Control Office Performance and Enhancements team. You will actively facilitate a consistent application of the CRM compensating control framework by performing relevant controls, monitoring and centralized testing the effectiveness of the controls. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Perform regular controls and quality assurance checks and maintain the respective compensating control framework Deliver concise and consistent control outputs supporting stakeholder needs including challenges and/or escalations on overdue and/or incomplete responses/data Support overall improvement / further development of the control framework by adding practical expertise and valuable insights from in- and outbound tasks Establishing a strong relationship with all relevant stakeholders Your skills and experience Excellent communication skills, both written and spoken in English language Ability to work in a dynamic environment and high flexibility Attention to detail, performance orientation and motivation Microsoft office proficient (Excel, Word, Power Point, Sharepoint) How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 3 weeks ago
10.0 - 15.0 years
30 - 35 Lacs
Jaipur
Work from Office
About The Role : Job Title - Operations Team Leader, AVP Location - Jaipur, India Role Description The Team Leader will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Candidate needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. Candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in their absence and share best practices with the team. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Review client account opening documentation as per regulatory and internal policies. To ensure accuracy of data entered into the Private Banking system as well as the information in the Account Opening Documents. Perform simple / complex static amendments in core banking systems. Perform data input and authorize the records in core banking systems for simple changes from, Signature, address and contact number change, passport update, hold mail update, on-line banking to complex changes i.e., Update investment risk rating, structure changes and all other changes in the client account after account opening. Conduct client due diligence searches on the clients via external and internal internet searches. Perform signature verification and update client records in core banking systems. Liaise with KYC / AML team for any queries related to CDD searches and due diligence. Handle data cleansing projects by reviewing various client documents and the data in the core banking systems. Support project team on all data migration projects. Bringing controls and efficiencies in existing process. Face off to onshore, FO, auditors and various stakeholders in all process related queries. Your skills and experience German Language B1/B2 level is must for this role. Good communication and strong people management skills Minimum 10+ years of experience in client on-boarding / Static data amendments in any Private Banking and should have managed a team size of at least 15 people. Hands on experience in reviewing client on-boarding documentation. Willing to work in Multiple/ rotational Shifts. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 3 weeks ago
3.0 - 7.0 years
8 - 12 Lacs
Pune
Work from Office
About The Role : Job TitleProduct and Change Specialist, VP LocationPune, India Role Description Our organization within Deutsche Bank is AFC Production Services. We are responsible for providing technical L2 application support for business applications. The AFC (Anti-Financial Crime) line of business has a current portfolio of 25+ applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. As a Vice President, your role will include hands-on production support and be actively involved in technical issues resolution across multiple applications. You will also be working as application lead and will be responsible for technical & operational processes for all application you support. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead and drive production support strategy, ensuring alignment with business objectives and SRE/RTB transformation goals Provide thought leadership in implementing ITIL principles to enhance automation, monitoring and operational efficiency. Manage regional L2 team and vendor teams supporting the application. Ensure the team is up to speed and picks up the support duties. Guiding technical subject matter experts on the applications being supported including business flows, application architecture, and hardware configuration. Own, define and track KPIs, SLAs, Dashboards and operational metrics to measure and improve application stability and performance. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Fostering a culture of continuous learning, proactive monitoring, and incident prevention. Establish governance frameworks for production support operations, ensuring effective tracking and reporting of incidents, problems and changes Mentor and guiding AVPs, fostering technical upskill and knowledge sharing. Provide strategic input into disaster recovery planning, failover strategies and business continuity procedures Collaborate and deliver on initiatives and install these initiatives to drive stability in the environment. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Evaluate and implement emerging technologies to enhance production support capabilities. Ensure regulatory and compliance adherence, managing audits, access reviews, and security controls in line with organizational policies. Drive Programs and Projects for RTB function across domains Lead Application onboarding for all new applications coming into RTB remit to ensure safe and timely transition Develop executive-level reporting on production health, risk, and stability metrics for senior leadership. The candidate will have to work in shifts as part of a Rota covering APAC and EMEA hours between 07:00 IST and 09:00 PM IST (2 shifts). In the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Weekend on-call coverage needs to be provided on rotational/need basis. Your skills and experience 13-20+ years of experience in providing hands on IT application support. Experience in managing vendor teams providing 24x7 support. Preferred VP or head of domain role experience, Experience in an investment bank, financial institution or Managed Service Industry Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience/diploma/certification). Preferred ITIL v3 foundation certification or higher. Knowledgeable in cloud products like Google Cloud Platform (GCP), AWS and hybrid applications. Understanding of SII and Audit concepts and ability to drive Audit calls Strong understanding of ITIL / DEVOPS best practices for supporting a production environment. Monitoring ToolsKnowledge of Control M, Grafana, Geneos, Google Cloud Monitoring. Understanding of database concepts and exposure in working with Oracle, MS SQL, Big Query etc. databases. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Proven experience in leading and managing large L2/L3 support teams, including managing vendor teams and offshore resources. across multiple geographies. Able to train, coach, and mentor and know where each technique is best applied. Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. Knowledge of Actimize, Mantas, and case management software is good to have. Prior experience in automation projects is great to have. Budget and resource planning experience, optimizing operational costs and workforce efficiency. Strong stakeholder management skills ensuring seamless coordination between business, development, and infrastructure teams. Ability to manage high-pressure issues, coordinating across teams to drive swift resolution. Strong negotiation skills with interface teams to drive process improvements and efficiency gains. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 3 weeks ago
2.0 - 3.0 years
3 - 4 Lacs
Chennai
Work from Office
Candidates, who have prior experience in KYC verification, BG document verification would be suitable for this position.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Job Overview: We are looking for a Banking Operations Executive with one year of hands-on experience in banking or financial services. The role involves processing routine transactions, supporting compliance and audit functions, and ensuring operational efficiency. Key Responsibilities: Process customer transactions such as account openings, fund transfers, NEFT/RTGS, and fixed deposits. Handle documentation and ensure compliance with KYC/AML norms. Perform daily reconciliation of transactions and balances Assist in back-office operations, including data entry and report generation. Support internal and external audits by preparing necessary reports and documentation. Coordinate with branch staff and other departments to resolve operational issues. Maintain confidentiality and accuracy in all customer and bank-related dataills: Bachelors degree in Commerce, Finance, or related field. Minimum 1 year of relevant experience in a banking environment. Knowledge of banking software and MS Office. Understanding of basic banking regulations and guidelines Strong analytical and organizational skills. Good communication and interpersonal abilities.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Hybrid
Must have look into this points: 1. Entity types 2. Parties involved in partnership, SPV, Trust, Banks, Funds 3. CDD EDD 4. Directors, authorized signers of entity 5. PEP - different types of PEP 6. Factors influencing risk of an entity 7. Negative news screening of entities and related parties 8. Screening tool - world check Job Qualification (education, years of experience and other soft skills) 1. Bachelors Degree Holder in Banking & Finance or equivalent 2. Minimum 2-5 years of experience in KYC / CDD, preferably in Corporate Investment Banking with a good understanding of AML/CFT Framework and KYC documentation processes 3. Good understanding of the AML/KYC Regulatory Requirements in Asia (in particular HKMA, MAS, CBRC, PBOC, PRA, FSC and FSA) 4. Strong verbal communication is essential. 5. Proficiency in Simplified and Traditional Chinese will be an advantage 6. Strong Interpersonal skills with ability to effectively interact with cross functional teams and capable of working on own initiative and prioritizing work-load 7. Highly organized with excellent attention to detail, highly motivated and able to work with minimal supervision. 8. Ability to multi-task and execute task with a sense of urgency and with ultimate goal of delivering tasks on time 9. Strong Team player 10. Good Knowledge with Excel will be an advantage.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
1 Year + working knowledge of Capital Market and back office. Verification of KYC and other supporting documents received for Issuer Admission Ability to handle the large volume of data and transactions MIS and Reports related to Issuer Admission Required Candidate profile Handling Issuers admission related queries of Issuers/RTAs Record keeping of various documents Handling Audit queries related to work Communicating with key stakeholders such as Issuers/RTAs Perks and benefits To be disclosed post interview
Posted 3 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Role Purpose Reviewing system generated triggers/Alerts which relates to Sanctions/PEP. Need to do a thorough check to understand if the triggered individuals/our client who is using Client services are same/ Sanctioned to minimize the Money Laundering risks and safeguard from financial crimes. Analyst also need to consider various AML risk factors and indicators to determine if the Trigger/case needs to be escalated/ required more information from customer. Major Responsibilities: Efficiently Manage alert investigations. Understanding the alert type of Sanctions/PEP depending upon the WOC/SDN data. Review and investigate Alerts generated by the system and resolving it with various discounting factors as per Sanctions/PEP guidelines. Writing a comprehensive analysis of the alert activity to support the decision to resolve a case or RFI with customer /escalate for further action. Contacting customer/Internal support team directly for required information for clearing a case/Trigger Report the investigation findings for internal review (e.g. External research results, PEP search, review & analysis, results from internal system searches, etc.) Understanding the day-to-day procedural updates and implementing at dealing with Trigger/Case. Communicate effectively with internal and external partners Basic Details: Rotational Weekly off Would be Friday and Saturday / Sunday and Monday. No Fixed Sat & Sun Week off Training from office Hybrid Model (should be flexible to do 100% RTO as per business requirements) AML/KYC screening experience + 3/9 yrs Skills, Competencies, and Experience Needed: Bachelors Degree Good written and verbal communication skills. Should be quick learner & Strong decision-making skills Should be customer/ risk centric Should be able to work on strict timelines Strong analytical skills Ability to understand and interpret Flexibility to work shifts Maintaining a high degree of knowledge of appropriate laws and regulations. Preferred any FinCrime certification. Experienced of related experience AML, Transaction Monitoring, alert clearing, escalation investigation Interested candidate can Walk-in for a Drive 24th May 2025 with their update resume to below venue. Time: - 10 A.M to 1 :30 P.M Venue Details: - 12-A Building, 1st Floor, Mindspace, Hitech City. Regards CTS Hiring
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Kolkata
Work from Office
Role & responsibilities • Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. • Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. • Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) • Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATO’s, P2P Payments, ACH kiting, check kiting, and wire fraud • Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags • Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment • Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. • Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) • Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures Required Skills SAR AML INVESTIGATIONS FINANCIAL CRIME Preferred candidate profile
Posted 3 weeks ago
3.0 - 8.0 years
4 - 7 Lacs
Noida
Work from Office
RapiPay is driven by a vision to grow and lead digital banking as a service in the country with its financial super App NYE. Whether youre a consumer, a retailer, or an MSME, you can bank upon us. For consumers, we offer a wide suite of banking & financial services, and for businesses, we have assisted payment services, POS solutions, and MSME loans. We are seeking a detail-oriented professional to manage banking relationship operations. The role involves handling current account processes, foreign transactions, internet banking support, and documentation. The candidate should be well-versed in AML/KYC regulations and have strong communication skills to liaise with banks and internal teams. Key Responsibilities: Manage current account openings, closures, and related banking processes. Coordinate with banks for timely resolution of queries and transactions. Handle chargebacks, grievances, and documentation with precision. Provide support for internet banking and maintain cheque inventory. Ensure AML/KYC compliance and assist in drafting agreements with banking partners.
Posted 3 weeks ago
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The KYC (Know Your Customer) job market in India is experiencing significant growth as companies across various industries are focusing on compliance and risk management. KYC professionals play a crucial role in verifying customer identities and ensuring regulatory compliance.
The average salary range for KYC professionals in India varies based on experience and location. Entry-level positions typically start at ₹3-4 lakhs per annum, while experienced professionals can earn upwards of ₹10-15 lakhs per annum.
Career progression in the KYC field often involves moving from roles such as KYC Analyst or KYC Associate to Senior KYC Analyst, KYC Team Leader, and eventually KYC Manager or Compliance Manager.
In addition to KYC expertise, professionals in this field are often expected to have strong attention to detail, analytical skills, knowledge of regulatory requirements, and proficiency in using KYC tools and software.
As you explore opportunities in the KYC job market in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and determination, you can build a successful career in this growing field. Good luck!
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