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2.0 - 7.0 years
1 - 4 Lacs
Mumbai
Work from Office
Role:RCU RL Sampling Team Member Minimum 2 years of work experience Job Role : Pre & post Account opening sampling of data for Risk Containment Unit Coordination with the RPC/Agency/ branch for all Account sampling Raising alerts to branches and follow-up on alerts for all negative cases Logical conclusion to all samples with either a negative or positive alert Process support visit to branches The measurable will be MIS to HO on monthly basis with detailed analysis of the cases. Trend analysis of both negative & positive alerts. Eye for detail Capability of pre-empting possible violation of KYC guidelines /processes Effectiveness of control on the branches in terms of tracking the alerts and adherence to the TAT. Job Requirements : Excellent written and oral communication skills Thorough knowledge on KYC & processes Willing to travel outside the base location LMS Level 3 clearance internal courses Minimum 2 years of work experience Good analytical skills Capability of pre-empting possible violation of KYC /controls/processes
Posted 2 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Ballari
Work from Office
Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.
Posted 2 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Chennai
Work from Office
Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.
Posted 2 weeks ago
2.0 - 7.0 years
1 - 4 Lacs
Noida
Work from Office
LocationBangalore GradeM2 Role:RCU RL Sampling Team Member Minimum 2 years of work experience Job Role : Pre & post Account opening sampling of data for Risk Containment Unit Coordination with the RPC/Agency/ branch for all Account sampling Raising alerts to branches and follow-up on alerts for all negative cases Logical conclusion to all samples with either a negative or positive alert Process support visit to branches The measurable will be MIS to HO on monthly basis with detailed analysis of the cases. Trend analysis of both negative & positive alerts. Eye for detail Capability of pre-empting possible violation of KYC guidelines /processes Effectiveness of control on the branches in terms of tracking the alerts and adherence to the TAT. Job Requirements : Excellent written and oral communication skills Thorough knowledge on KYC & processes Willing to travel outside the base location LMS Level 3 clearance internal courses Minimum 2 years of work experience Good analytical skills Capability of pre-empting possible violation of KYC /controls/processes
Posted 2 weeks ago
2.0 - 7.0 years
6 - 9 Lacs
Vadodara
Work from Office
Credit Manager-Business Loans-Credit Dehradun, Uttarakhand, India Be the First to Apply Job requirements: Function Credit Card - Credit Role Credit Underwriters Designation M2 Grade CTC 4 Lakhs to 5 Lakhs max (do not disclose the CTC) Experienced Minimum 2 years experience in Underwriting (preferably Credit Cards) Location Goregaon & Thane (candidates staying about an hour max from office location). To screening and evaluate customer proposals credit cards under various programs as per Cards Credit policy under various programs & KYC guidelines. Analysing financials and evaluating customer credit worthiness for approving or rejecting credit card applications. Maintaining and processing cases under defined TAT by Bank. Ensure to maintained acceptable audit quality report Co-coordinating with verification agencies to get timely verification reports, cross-verifying reports.
Posted 2 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Bijapur
Work from Office
Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.
Posted 2 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Bengaluru
Work from Office
This is an Internal document. Job TitleRelationship Officer - 811 Digital Sales GradeM1 Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.
Posted 2 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Namakkal
Work from Office
This is an Internal document. Job TitleRelationship Officer - 811 Digital Sales GradeM1 Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.
Posted 2 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Kochi
Work from Office
This is an Internal document. Job TitleRelationship Officer - 811 Digital Sales GradeM1 Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.
Posted 2 weeks ago
2.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Posting Description for Internal Candidates Enter Custom Internal Posting Description Short Description for Internal Candidates Description for Internal Candidates Job Role : Source merchantswho need POS/EDC terminals/Bharat QR (Merchant acquiring)in the local market Work with mapped branches and sales teams for lead generation and closure Meet customers, understands needs, negotiate on pricing, close AOFs Generate independent leads from references and close them proactively. Understanding of KYC, costing, pricing, subvention, etc Generate performance reports and identify gaps/opportunities and Drive topline revenue Retain clients by building relationship and growing portfolios Job Requirement : 2-4 years of experience in sales of POS business with a reputed bank or merchant acquirer Deep understanding of Merchant Acquiring business Proficient in MS Office (MS Word, Excel, Powerpoint) Understanding of acceptable KYC Written and verbal knowledge of English and the local language in the market Presentable and dynamic Same Posting Description for Internal and External Candidates Same Posting Description for Internal and External Candidates
Posted 2 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Gorakhpur
Work from Office
Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.
Posted 2 weeks ago
2.0 - 6.0 years
1 - 4 Lacs
Ambala
Work from Office
Source merchants who need POS/EDC terminals/Bharat QR (Merchant acquiring) in the local market Work with mapped branches and sales teams for lead generation and closure Meet customers, understands needs, negotiate on pricing, close AOFs Generate independent leads from references and close them proactively. Understanding of KYC, costing, pricing, subvention, etc Generate performance reports and identify gaps/opportunities and Drive topline revenue Retain clients by building relationship and growing portfolios
Posted 2 weeks ago
0.0 - 3.0 years
3 - 7 Lacs
Noida
Work from Office
Description for Candidates Video call customers to complete the Full KYC Verify the details submitted by the customer while opening the account and Documents submitted are matching Ensure VKYC is completed by the Right Party only Should maintain a good relationship with the customer throughout the KYC process. Cross-sell other banking products. Give complete and correct information on all the products pitched to the customer Take call backs in case the customer is busy and ensure the follow up is done on time Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Meet targets on conversion and Cross selling as defined from time to time. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements: Graduate with decent English communication. Candidates with fluency in local languages will be an added advantage (Telegu, Kannada, Tamil, Malayalam, Marathi & Gujarati) Candidate should have a pleasing personality and should be presentable. Male Candidate should be well groomed with no visible tattoos, piercing, fancy hair colour, Formal attire which should be clean and well ironed, tie, etc. Female Candidate should be well groomed, decently dressed, no Tatoos/ Inks, no fancy hair colour (Streaks), and light makeover. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts
Posted 2 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 6 Lacs
Madurai
Work from Office
Locations Operations Manager - Support Services-Operations Job Requirements: 1. Pre disbursement KYC checking, agreement book and RTO set, verifications 2. Verification of documents, asset details and loading the documents in system 3. Handling the operations team 4. Checking and releasing the payouts after checking the Post disbursement documents. 5. Checking the NACH documents and cheques 6. Handling the high volume in month end 7. 2 years Experience in retail asset operations and disbursement related activities
Posted 2 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Faridabad
Work from Office
This is an Internal document. Job TitleRelationship Officer - 811 Digital Sales GradeM1 Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.
Posted 2 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Mumbai
Work from Office
What is K-CAP It is a stepping-stone into a coveted career in Credit business. You will build depth in one area as well as get a 360-degree view of the Credit function. What roles can I do as a K-CAP Preparation of Credit Appraisal notes for Large Corporates/MNCs/ SME clients Discuss with business on Terms and Conditions for risk assessments Discuss with customers for obtaining information for preparation of Credit Notes Monitor the accounts based on the terms stipulated by Sanctioning Authority Prepare Monthly Monitoring Reports for the portfolio Escalate with action plan for non-compliances Visit the units and submit inspection reports Manage and address any escalations related to risk assessments Am I eligible for K-CAPYES, if, You have a passion for credit analysis You are a 2020-2021 batch pass out of CA / Tier II MBA College / MSC / MCom Logical thinking and data interpretation e.g ability to comprehend trends like inflation impact on interest rates / fx Basic accounting and financial statement understanding Good verbal, written communication & presentation skills Which location will I be placed in All roles are based out of Mumbai, Bangalore, Chennai, Hyderabad, Ahmedabad, Delhi, Jaipur, Chandigarh, Ludhiana, Kolkata, Indore, Rajkot, Pune and Baroda How will I be trained Thorough training in credit analysis Job shadowing with senior credit analyst How will K-CAP help build my career Become an expert in your role Rotate within Credit business Branch out into RM roles in Corporate, Wealth, Consumer or Commercial Banking Roles in the Kotak Group like in KMIL, Investment Banking & etc. What are the rewards Compensation at par with best in Industry How do I apply https://hcbt.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/requisitionskeyword=62403&mode=location
Posted 2 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Gajuwaka
Work from Office
Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.
Posted 2 weeks ago
2.0 - 6.0 years
3 - 6 Lacs
Panipat
Work from Office
Process Support Visits to Branches for Process Adherence Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes Pre and Post Account opening sampling of data for RCU Manage Team & Agencies to drive field level Initiatives, activities & Investigations Follow ups on the Unusual Events to ensure timely closure Support for counterfeit note reporting to authorities Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures. Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes. Liaison with legal & other govt. enforcement agencies The measurable will be Branch Audit Ratings Effectiveness of control in the branches in terms of tracking control items Critical findings in the vigilance visits Number of Unusual Events/Operational events coming out of the branches and their closures Number of STRs coming out of the branches.
Posted 2 weeks ago
0.0 - 2.0 years
7 - 11 Lacs
Pune
Work from Office
Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.
Posted 2 weeks ago
0.0 - 2.0 years
7 - 11 Lacs
Ahmedabad
Work from Office
Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.
Posted 2 weeks ago
2.0 - 6.0 years
3 - 6 Lacs
Kolkata
Work from Office
Process Support Visits to Branches for Process Adherence Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes Pre and Post Account opening sampling of data for RCU Manage Team & Agencies to drive field level Initiatives, activities & Investigations Follow ups on the Unusual Events to ensure timely closure Support for counterfeit note reporting to authorities Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures. Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes. Liaison with legal & other govt. enforcement agencies The measurable will be Branch Audit Ratings Effectiveness of control in the branches in terms of tracking control items Critical findings in the vigilance visits Number of Unusual Events/Operational events coming out of the branches and their closures Number of STRs coming out of the branches.
Posted 2 weeks ago
2.0 - 6.0 years
3 - 6 Lacs
Gurugram
Work from Office
Process Support Visits to Branches for Process Adherence Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes Pre and Post Account opening sampling of data for RCU Manage Team & Agencies to drive field level Initiatives, activities & Investigations Follow ups on the Unusual Events to ensure timely closure Support for counterfeit note reporting to authorities Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures. Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes. Liaison with legal & other govt. enforcement agencies The measurable will be Branch Audit Ratings Effectiveness of control in the branches in terms of tracking control items Critical findings in the vigilance visits Number of Unusual Events/Operational events coming out of the branches and their closures Number of STRs coming out of the branches.
Posted 2 weeks ago
0.0 - 2.0 years
7 - 11 Lacs
Surat
Work from Office
Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.
Posted 2 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Mumbai
Work from Office
Job Title:Current Account Product Manager Location: IT Park Infiniti Department: Retail Banking / Product Management Job Summary: We are seeking a dynamic and results-driven Current Account Product Manager to lead the development, enhancement, and servicing of current account products. The ideal candidate will be responsible for managing KYC processes, handling product and servicing queries, improving onboarding turnaround time (TAT), reducing application rejections, and driving process re-engineering initiatives. Additionally, the role involves managing transactional and relationship NPS (TNPS/RNPS) and releasing knowledge series to enhance internal and external product understanding. Key Responsibilities: KYC & Onboarding Oversee and streamline KYC processes to ensure compliance and efficiency. Work with respective stakeholders to address these issues and implement solutions aimed at reducing onboarding/servicing turnaround time (TAT) and rejection rates. Implement automation and digital solutions to enhance onboarding experience. Customer Experience & Servicing Address and resolve product and servicing queries/complaints in coordination with customer experience team Drive initiatives to improve TNPS and RNPS scores. Process Re-engineering Identify bottlenecks and inefficiencies in current processes. Lead re-engineering projects to optimize workflows and reduce operational costs. Implement best practices and benchmark against industry standards. Knowledge Management Develop and release regular knowledge series for business team. Create training materials, FAQs, and product guides to improve product understanding. Conduct workshops and webinars to disseminate product knowledge. Qualifications: Bachelors degree in Business, Finance, or related field (MBA preferred). 5+ years of experience in product management, preferably in banking or financial services. Strong understanding of KYC regulations and onboarding processes. Proven record of accomplishment in customer experience management and process improvement. Excellent communication, analytical, and project management skills. Proficiency in Excel, Power BI, and other data analysis tools for reporting and insights. Key Performance Indicators (KPIs): Reduction in onboarding TAT and rejection rates. Improvement in TNPS and RNPS scores. Successful implementation of process re-engineering initiatives. Engagement and reach of knowledge series content. Resolution rate and turnaround time for servicing queries. Effective management and timely resolution of queries from the business team regarding current account product, process, and documentation.
Posted 2 weeks ago
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