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3.0 - 7.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
The Product Sales Manager-Retails CMS is responsible for supporting the Frontline Retail Sales Team by providing guidance on Digital Products such as NACH, UPI, and Virtual Accounts, and assisting in solution activation. The main objectives include building up CASA Balances and enhancing the number of Solution Active customers. Key responsibilities of the role include identifying potential clientele for Digital Solutions, sharing knowledge on digital products with the frontline team to drive solution attachment, simplifying processes to ease customer on-boarding and transacting experiences, and working closely with the NSM - Retail Solutions to develop sales strategy. The Product Sales Manager is also expected to drive Current Account balance build-up with Solution-led acquiring to generate CMS Fee Income. Candidates for this role should possess domain knowledge in areas such as KYC, On-boarding, RBI guidelines, and understanding of CMS products. They should have a minimum of 3 years of relevant experience in a Product Sales Manager role with a focus on high-value client handling. The Product Sales Manager will be responsible for acquiring and managing high-value Liability relationships by meeting clients daily and pitching Retail CMS Solutions. Additionally, they will drive product development and marketing initiatives as part of the central product team and should have an entrepreneurial mindset to build and scale the business rapidly. The ideal candidate for this position should have a Graduate degree in any discipline.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for managing Credit-Operations activities for retail mortgage loans, including Home Loans, Home Equity, Affordable Housing Loans, and Digital Loans at a cluster level, covering multiple branches. As a Credit-Operations Manager, your primary role will involve ensuring 100% process adherence, quality checks in line with credit policy, and compliance. You will act as a bridge between Credit and Operations teams to guarantee seamless loan processing. Your core responsibilities will include overseeing End-to-End Credit & Operations with a deep understanding of credit policy and processes. You will supervise and manage the login of loan applications, ensuring all required documents are in place as per policy guidelines, including KYC. Additionally, you will be responsible for ensuring gating rejections align with credit policy, monitoring login quality, and initiating internal reports and checks as mandated by the credit policy. Furthermore, you will oversee the preparation of Credit Appraisal Memos (CAM), ensuring completeness and accuracy before submission to credit approvers. You will conduct a final review of loan files before disbursement to ensure all documents are in place and compliant with internal and regulatory guidelines. It will be crucial to maintain 100% adherence to policies and SOPs across all credit-operations processes, identify and rectify process gaps, and manage queries from the Hind-Sighting Team and Internal Audit. You will work on Loan Origination System (LOS) and Finnone for loan processing, with familiarity in SFDC (Salesforce) and MS-Excel being an added advantage for tracking and reporting purposes. Supporting digital initiatives to streamline credit-operations processes and improve efficiency will also be part of your responsibilities. Managing a team of Credit Processing Associates (CPAs) across branches in the assigned region, providing regular training, conducting performance reviews, and ensuring team adherence to KPIs will be essential. Key Performance Indicators (KPIs) for this role include ensuring minimal errors in loan files (First Time Right), efficient loan processing turnaround time, strict compliance adherence, identifying and implementing improvements in workflows, driving E-NACH penetration for improved operational efficiency, and timely handling of property papers and PF/Balance PF Cheques. You will also be responsible for holding regular meetings with the business team, conducting training sessions for improvement, collaborating with internal partners for technological solutions, and managing critical projects for technology enablement. Qualifications required for this position include a Graduate degree (Preferred: Finance, Business Administration, Commerce, or related field) and a Masters/Postgraduate degree. CA/MBA (Finance) or an equivalent qualification would be advantageous.,
Posted 2 weeks ago
2.0 - 6.0 years
3 - 7 Lacs
Mumbai, Pune, Delhi / NCR
Work from Office
Manage & control all operational functions of the Branch and define roles and responsibilities clearly for all team members o Ensure adequate coordination with centralized operations team to maintain high quality service and customer satisfaction o Ensure product awareness among operations team to enable them to handle a walk in customer and guide the operations team to cross sell the companys products to walk in customers o Accountable for back end operations of the branch and adhere to TAT and SLAs for all operations activities o Accountable for accurate cash management and tallying of accounts in the system with the help of tellers and assistant branch managers; ensure compliance of end of day branches reconciliation o Oversee branches administration activities including coordination with IT, infrastructure, security, secured stationary (operations), unsecured stationary (Admin) and housekeeping o Ensure process level compliance through accurate document collection from customers and adherence to NHB/RBI regulations around KYC, AML, operational risk, customer service, etc for branch operations o Ensure consistency with main operations center policies, procedures and workflow, while maintaining market specific practices necessary for competitive edge o Partner with sales production staff and other internal/external departments to establish loan performance expectations and monitor quality assurance and timeliness of processing / underwriting / closing workflow o Stay abreast of changes related to the mortgage industry and bank changes related to the mortgage department and suggest changes to processes to ensure compliance o Foster collaborate relationships with sales managers to ensure optimal communication and focus between sales and processing o Ensure nil critical and repeated audit observations as well as nil open customer complaints beyond defined time lines o Review operational scorecards to determine root cause of exceptions and detect trends Identify training opportunities, potential system or process enhancements, and performance development needs Location - mumbai,delhi,pune,bangalore,hyderabad,chennai
Posted 2 weeks ago
2.0 - 7.0 years
6 - 10 Lacs
Aurangabad
Work from Office
Backoffice Executive - Tractor and Crop Finance-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Branch Operations Grade E0 Role- Back Office Executive Job Role: Manage the documentation post credit analysis of the regionResponsible for management of day to day operations of the region.Ensuring strict adherence to compliance, audit and regulatory requirements. Timely authorization and checking KYC system input for customer transaction/ service request Good at MS Office Customer complains management and ensuring resolution of all complaints within TAT. Job Requirements: Excellent written and oral communication skillsGraduateMinimum work exp. 2 years Customer service orientedPeople Management skillsGood communication abilities
Posted 2 weeks ago
0.0 - 2.0 years
7 - 17 Lacs
Hyderabad
Work from Office
About this role: Wells Fargo is seeking a Due Diligence Associate In this role, you will: Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction. Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings. Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact. Run periodic due diligence reporting supporting processes reflective of the current business environment. Gather and input data utilizing resources to identify documentation required to meet policy or regulatory requirements. Receive direction from supervisor and exercise judgment while developing understanding of function, policies, procedures, and compliance requirements. Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals. Required Qualifications: 6+ months of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Research about various clients from publicly available sources and prepare request for information to collect pending items as per regulatory guidelines in EMEA and APAC countries. Perform KYC due diligence on client types like, Funs, Trusts, Banks etc.
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
Gurugram, Delhi / NCR
Work from Office
We are looking for a skilled Corporate Onboarding Executive to manage end-to-end KYC and onboarding processes for corporate clients. The ideal candidate will have experience in handling onboarding in multinational companies or fintech firms, with strong communication skills and the ability to efficiently manage core onboarding activities along with related administrative responsibilities. Key Responsibilities: Perform corporate client onboarding in accordance with internal policies and regulatory requirements. Conduct thorough Corporate KYC (Know Your Customer) checks including due diligence and documentation verification. Coordinate with internal teams to streamline onboarding workflows and ensure a smooth client experience. Manage and execute onboarding-related administrative tasks with speed and accuracy. Track onboarding progress, maintain records, and provide updates to stakeholders. Ensure adherence to compliance standards, AML policies, and risk frameworks. Communicate professionally and effectively with both internal and external stakeholders. Required Skills & Experience: 3 to 7 years of relevant experience in corporate onboarding and KYC . Strong understanding of regulatory requirements and compliance standards. Prior experience in fintech firms or multinational companies (preferred); not from Indian banks . Excellent written and verbal communication skills. Strong organizational skills with the ability to multitask and prioritize efficiently. Detail-oriented with a commitment to high accuracy. Preferred Qualifications: Bachelors degree in Commerce, Finance, Business Administration, or related field. Certifications in AML/KYC or compliance (optional but advantageous).
Posted 2 weeks ago
1.0 - 3.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Taking ownership and being accountable of mortgage applications, from initial submission through to offer, delivering a seamless service to brokers and partners Reviewing and screening residential owner occupied and buy to let (in both individual names and trading companies names) mortgage applications to understand the customer and application type, ensuring the correct packaging requirements are set Applying a future thinking, holistic approach by anticipating the need of the underwriter, this will be done through: o Understanding and assessing the risk of the application o Using and interpreting lending policy to ensure the case meets the packaging guidelines Being responsible for the quality of data, identify and correct inaccuracies, including customer personal data, property portfolio and income and commitments, including the validation of documentation Working to agreed deadlines, meeting and exceeding set SLAs at each touchpoint Managing all mortgage documents and supporting information, by assessing and validate documents, ensuring they meet the relevant policy and regulatory guidelines. Ensuring the case is managed through the relevant systems, ensuring one customer and application record that is reflective of the information required to manage risk and deliver for our customers, including using relevant third party websites and systems, e.g. Companies Hous o Credit reference reports, EPC reports, Companies House searches Undertaking required Customer due-diligence through: o Document assessment and validation; proof of ID, proof of address o Ensure accuracy of data from a customer identity perspective o Ensure CDD policies are adhered Protecting the customer and the Bank by having a strong knowledge of anti-money laundering policies and fraud prevention processes. Identification of potential external fraud, and scheme misuse to protect the bank against possible bad debts. Adhering to required data management standards by applying the correct updates and notes in a clear and concise way Mandatory Skills: Mortgage( DM).: Experience: 1-3 Years.
Posted 2 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 2 weeks ago
6.0 - 8.0 years
8 - 10 Lacs
Pune
Work from Office
FCC Advisory & Delivery Support Group Designation Process Manager Location: Pune/ Mumbai/Chandigarh Travel (Domestic or International) 1015% (client meetings, workshops, or internal coordination) : As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of their time on production deliverables such as KYC onboarding, periodic reviews, EDD, screening and risk assessments. The remaining 30% will be dedicated to QA oversight, advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery , checker-level quality control , proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility: Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Innovation Initiative Detailed Responsibility: A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Willingness to contribute across multiple functional areasproduction, advisory, process improvement, and innovationas business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Conduct independent quality assurance reviews of operational processes and case files, identifying control weaknesses, inconsistencies, and areas for improvement. Act as a strategic advisor during solutioning, transitions, or KYC transformation initiatives Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance, AML Investigation or Fraud and develop data-driven solutions to enhance efficiency and effectiveness Ability to guide the team in terms of policies/process queries Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Liaising with different stakeholders to manage work pipeline effectively Identify and implement process improvements to optimize efficiency, reduce errors, and enhance team performance. Work closely with stakeholders to address escalated KYC issues and to ensure seamless customer satisfaction Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Stay updated on industry trends, regulatory changes, and emerging risks, ensuring that the team is equipped with the latest knowledge Provide strategic advice and guidance to senior management and business units on financial crime compliance matters, including anti-money laundering (AML), counter-terrorist financing (CTF), sanctions Design and execute comprehensive quality assurance reviews and testing programs to assess the effectiveness of KYC processes, controls, and documentation Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Establish and maintain relationships with key stakeholders across departments Assist in preparing training material or delivering workshops to build domain knowledge across teams. Required Qualification: Bachelor's degree in Finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 6-8 years of hands-on experience in Financial Crime compliance (KYC, AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Strong problem-solving skills and a proactive approach to identifying and resolving challenges Proficient in MS Office Suite with Strong analytical and problem-solving skills, with experience in data analysis, and risk assessment Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Ability to multi-task, work independently and establish a cooperative and collaborative working relationship Excellent communication and stakeholder management skills, with the ability to influence and engage senior executives and key stakeholders Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisornot just an executor Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
Posted 2 weeks ago
3.0 - 5.0 years
2 - 6 Lacs
Mumbai
Work from Office
Job TitleAPM-IC LocationMumbai / Pune Skill- End to end KYC, Periodic Review, AML, and Due Diligence Shift Timings:APAC , EMEA , NAM Roles & Responsibilities Were looking to add `Associate Process Manager IC, with 3-plus years of experience, to our pool of experts, who will understand and manage end-to-end KYC process with basics, review, periodic update and remediation. This role will include the understanding and implementation of the KYC lifecycle. He/she would be responsible for opening, amending, reviewing and exiting clients according to established policies and procedures, and also review clients transactions to detect and report either proposed or completed unusual transactions. Key responsibilities include: Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients Escalate issues to client and internal managers to bring issues to their attention promptly Independently handle clients and client calls establish self as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents Have a thorough understanding of the clients business and related parties to monitor clients activities for unusual transactions Perform further investigation on identified suspicious client and clients transactions and report to KYC/AML compliance officer Qualification and Skills Bachelors Degree (B.Com, BBA, BBM, BCA) / Masters Degree (M.Com, MBA, PGDM). 3 to 5 years of experience and knowledge of KYC, AML, and Due Diligence Should be able to understand, manage and calculate risks Should be good with logical and quantitative abilities
Posted 2 weeks ago
2.0 - 4.0 years
3 - 7 Lacs
Pune
Work from Office
Job TitleAssociate Process Manager - SkillKYC Mumbai and Pune|Full-time (FT)|Financial Markets Shift Timings APAC/EMEA/ NAM |Management Level SA | Travel Requirements NA Role & Responsibilities The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence. Key responsibilities include: Responsible for managing KYC operations for a large Investment Bank Independently handle multiple clients POCs establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Responsible for ensuring Process documentation is maintained in an updated fashion at all times Qualifications and Skills Graduation (B.Com., BBA, BBM, BCA) / Post Graduation (M.Com., MBA, PGDM) 2 to 4 years of experience in KYC, AML, Due Diligence. You should be able to understand, manage and calculate risks. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. Should be good with logical and quantitative abilities. Shift Timings APAC/EMEA/NAM eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law At eClerx, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, or any other characteristic protected by law. We believe that diverse perspectives strengthen our team and enhance our ability to serve our clients effectively.
Posted 2 weeks ago
2.0 - 4.0 years
3 - 7 Lacs
Pune
Work from Office
Job TitleSA LocationMumbai / Pune Skill- End to end KYC, Periodic Review, AML, and Due Diligence Shift Timings:APAC , EMEA , NAM Roles & Responsibilities This role will include the understanding and implementation of the KYC lifecycle. He/she would be responsible for opening, amending, reviewing and exiting clients according to established policies and procedures, and also review clients transactions to detect and report either proposed or completed unusual transactions. Key responsibilities include: Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients Escalate issues to client and internal managers to bring issues to their attention promptly Independently handle clients and client calls establish self as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents Have a thorough understanding of the clients business and related parties to monitor clients activities for unusual transactions Perform further investigation on identified suspicious client and clients transactions and report to KYC/AML compliance officer Qualification and Skills Bachelors Degree (B.Com, BBA, BBM, BCA) / Masters Degree (M.Com, MBA, PGDM). 2 to 4 years of experience and knowledge of KYC, AML, and Due Diligence Should be able to understand, manage and calculate risks Should be good with logical and quantitative abilities eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.
Posted 2 weeks ago
2.0 - 5.0 years
5 - 9 Lacs
Gurugram
Work from Office
About the Role: Grade Level (for internal use): 08 The Role Senior Analyst - Compliance Services The Team S&P is seeking an experienced & motivated Analyst to support the routine data reconciliation function within the Compliance Services group. The individual will be responsible for designated client funds covered by the Compliance Services outsourcing platform. The Impact The Compliance Services platform is experiencing significant organic growth in business from existing clients and targeting to bring on additional business from new sales. Given the specialized aspect to the service, proper team coverage and subject matter knowledge on WSO data processing and CLOs is critical to delivering premium support. Whats in it for you Career growth opportunities from working in an expanding service group Direct exposure to and interaction with trustee and clients Opportunity to partner with other S&P Markit Intelligence business lines to drive client resolution and satisfaction Responsibilities Perform routine reconciliation of key data points with trustees Monitor cash collection, payment, and reserve accounts to ensure activity and transactions are processed properly Manage inquiries regarding collateral attributes and transactions, and facilitate the workflow and timely resolution between internal groups Complete special projects as assigned What Were Looking For Functional knowledge of Collateralized Loan Obligations (CLOs) BA or BS or equivalent experience Accounting / Finance Major preferred 2-5 years of experience in the financial services industry commercial Awareness Experience with Wall Street Office Product Suite preferred Strong PC skills Microsoft Office Products Experience in high-yield or leveraged loan financial market Customer relations experience Strong attention to detail and ability to work under tight deadlines. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 8177871758
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Taking ownership and being accountable of mortgage applications, from initial submission through to offer, delivering a seamless service to brokers and partners Reviewing and screening residential owner occupied and buy to let (in both individual names and trading companies names) mortgage applications to understand the customer and application type, ensuring the correct packaging requirements are set Applying a future thinking, holistic approach by anticipating the need of the underwriter, this will be done through: o Understanding and assessing the risk of the application o Using and interpreting lending policy to ensure the case meets the packaging guidelines Being responsible for the quality of data, identify and correct inaccuracies, including customer personal data, property portfolio and income and commitments, including the validation of documentation Working to agreed deadlines, meeting and exceeding set SLAs at each touchpoint Managing all mortgage documents and supporting information, by assessing and validate documents, ensuring they meet the relevant policy and regulatory guidelines. Ensuring the case is managed through the relevant systems, ensuring one customer and application record that is reflective of the information required to manage risk and deliver for our customers, including using relevant third party websites and systems, e.g. Companies Hous o Credit reference reports, EPC reports, Companies House searches Undertaking required Customer due-diligence through: o Document assessment and validation; proof of ID, proof of address o Ensure accuracy of data from a customer identity perspective o Ensure CDD policies are adhered Protecting the customer and the Bank by having a strong knowledge of anti-money laundering policies and fraud prevention processes. Identification of potential external fraud, and scheme misuse to protect the bank against possible bad debts. Adhering to required data management standards by applying the correct updates and notes in a clear and concise way Mandatory Skills: Mortgage( DM). Experience: 3-5 Years.
Posted 2 weeks ago
5.0 - 8.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Taking ownership and being accountable of mortgage applications, from initial submission through to offer, delivering a seamless service to brokers and partners Reviewing and screening residential owner occupied and buy to let (in both individual names and trading companies names) mortgage applications to understand the customer and application type, ensuring the correct packaging requirements are set Applying a future thinking, holistic approach by anticipating the need of the underwriter, this will be done through: o Understanding and assessing the risk of the application o Using and interpreting lending policy to ensure the case meets the packaging guidelines Being responsible for the quality of data, identify and correct inaccuracies, including customer personal data, property portfolio and income and commitments, including the validation of documentation Working to agreed deadlines, meeting and exceeding set SLAs at each touchpoint Managing all mortgage documents and supporting information, by assessing and validate documents, ensuring they meet the relevant policy and regulatory guidelines. Ensuring the case is managed through the relevant systems, ensuring one customer and application record that is reflective of the information required to manage risk and deliver for our customers, including using relevant third party websites and systems, e.g. Companies Hous o Credit reference reports, EPC reports, Companies House searches Undertaking required Customer due-diligence through: o Document assessment and validation; proof of ID, proof of address o Ensure accuracy of data from a customer identity perspective o Ensure CDD policies are adhered Protecting the customer and the Bank by having a strong knowledge of anti-money laundering policies and fraud prevention processes. Identification of potential external fraud, and scheme misuse to protect the bank against possible bad debts. Adhering to required data management standards by applying the correct updates and notes in a clear and concise way Mandatory Skills: Mortgage( DM). Experience: 5-8 Years.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Chennai
Work from Office
Hi, we are hiring for UK banking KYC, Work location - Perungaltur Minimum 1 yr of experience in UK banking KYC Immediate joining required. Max sal 5 lpa. Pls call Durga 9884244311 for more info Thanks, Durga 9884244311
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Position Summary: We are seeking a highly motivated and customer-focused Chat Agent to join our dynamic team. The ideal candidate will be responsible for providing accurate, timely, and professional support to our clients regarding their securities business queries via live chat. This role requires a strong understanding of stock market operations, investment products, and excellent communication skills to assist clients with their trading and investment-related inquiries. Key Responsibilities: Live Chat Support: Respond promptly and efficiently to a high volume of inbound customer chat inquiries related to stock market activities, trading platforms, and investment products. Query Resolution: Accurately identify and resolve customer issues, including but not limited to: Account-related queries: Account opening, KYC, login issues, password resets, demat account statements. Trading queries: Order placement (buy/sell), order status, trade execution, margin calls, stop-loss orders, bracket orders, cover orders, options and futures trading. Market information: Stock quotes, historical data, market indices, corporate actions (dividends, splits, bonuses, rights issues). Platform navigation: Guiding customers through the trading platform, mobile app, and web portal features. Product information: Explaining various investment products (equities, mutual funds, ETFs, derivatives, bonds, commodities). Regulatory compliance: Providing information on regulations, exchange rules, and other relevant guidelines. Fund transfers: Inquiries related to deposits, withdrawals, and fund settlement. Information Dissemination: Provide clear, concise, and accurate information, explaining complex financial concepts in an easy-to-understand manner. Escalation Management: Identify and appropriately escalate complex or unresolved issues to the relevant internal departments (e.g., trading desk, back office, compliance) while ensuring a seamless customer experience. Documentation: Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system. Feedback & Improvement: Proactively identify trends in customer inquiries and provide feedback to management for process improvement, FAQ development, and product enhancements. Compliance: Adhere strictly to all company policies, regulatory guidelines and data privacy regulations. Continuous Learning: Stay updated with the latest market trends, financial products, regulatory changes, and company offerings. Quality Assurance: Ensure all chat interactions meet company quality standards and service level agreements (SLAs). Required Skills and Qualifications: Education: Bachelor's degree in Finance, Commerce, Business Administration, Economics, or a related field. Experience: 1-3 years of experience in customer service, preferably in the financial services or stockbroking industry, with a strong emphasis on chat support. Stock Market Knowledge: Preferred and strong understanding of stock market ( Preferably European ), including equity, mutual funds, and basic knowledge of commodities/forex. Familiarity with stock market regulations and exchange operations is a significant plus. Communication Skills: Excellent written communication skills with impeccable grammar, spelling, and punctuation. Ability to explain complex information clearly and concisely. Technical Proficiency: Proficient in using CRM software, live chat platforms, and Microsoft Office Suite (Word, Excel). Familiarity with trading platforms is highly desirable.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Job Purpose Qualification : Graduate in any Discipline Relevant Experience: Minimum 1+ years of experience in Banking CASA Field Sales is required (Liability insurance sales preferred). Functional Competencies: Selling skills, Good communication skills, Fluently speaks and understands local language Job Responsibilities Financial Responsibilities: Customer service attitude, Negotiation & Relationship building Skills. Ability to convince the customers Ability to work under pressure. Job Responsibilities Financial Responsibilities: Acquisition of CASA & liabilities a/c from cold calling, market reference, cross sell and selling third party products (life & health insurance, mutual funds SIPs) Non Financial Responsibilities: Responsible for implementing sales and marketing activities within a branch in order to grow the Liabilities business and achievement of sales targets .Ensure Liability acquisition targets are met by developing new relationships and leveraging existing ones within the customer base. Responsible for acquiring new customers through multiple channels campaigns (in the vicinity), branch walk-ins, referrals from existing customers, through industry bodies and associations and through running industry. Achieving over all numbers and value targets as per scorecard. Ensuring timely opening of accounts and giving smooth on boarding experience to NTB customers Compliance & Risk Responsibilities: Understanding of KYC, AML guidelines and complying with Bank policies and guidelines for the role and responsibilities. Taking the responsibility of bank's information - No third party info disclosure, verbal, written, soft copy, mail any way. Please call Elakiya 9514166620 for more info Thanks, Elakiya 9514166620
Posted 2 weeks ago
2.0 - 6.0 years
11 - 15 Lacs
Ajmer
Work from Office
To underwrite and manage the portfolio in assigned branch/location Responsibilities: Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities.Under write proposals as per the laid down policies & procedure to honor the agreed SLAs and manage city/area business volumes. Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits.Assess income to obligation ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance during the loan tenure. Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third partiesTake ownership of client queries and use industry knowledge and experience to overcome challenges and solve problemsExceed service quality standards and strive for continuous process improvement Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal.Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. Enable quick turnaround time of credit lending proposals for the business in close liaison with the sales team.Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre-sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. Educational Qualification: Post Graduate/ Graduate in any discipline
Posted 2 weeks ago
3.0 - 7.0 years
11 - 15 Lacs
Bahadurgarh
Work from Office
Key Responsibilities Market Analysis: Monitor and analyze domestic and international trade trends, including import/export data, tariffs, and trade agreements, to identify opportunities and risks. Data Management: Collect, organize, and maintain trade data from various sources, ensuring accuracy and accessibility for reporting and analysis. Reporting: Prepare regular reports and presentations on trade performance, market conditions, and policy impacts for senior management and stakeholders. Compliance Monitoring: Ensure adherence to trade regulations and company policies, identifying and addressing any compliance issues. Collaboration: Work closely with sales, logistics, finance, and legal teams to align trade strategies with business objectives. Forecasting: Develop forecasts and models to predict future trade trends and inform strategic planning. Process Improvement: Identify and implement improvements in trade processes to enhance efficiency and effectiveness.
Posted 2 weeks ago
5.0 - 10.0 years
9 - 16 Lacs
Gurugram
Work from Office
Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customers requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Milki Bisht| Sr. Recruiter India Business | NLB Services Pvt Ltd |+91 9151206474 Email id – milki.bisht@nlbtech.in
Posted 2 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Navi Mumbai
Work from Office
Responsibilities :- Conduct video KYC verifications for new and existing clients. Ensure all KYC documentation is complete and compliant with regulatory standards. Identify and escalate any suspicious activities or discrepancies. Maintain accurate records of all client interactions and verifications. Collaborate with the compliance team to ensure up-to-date knowledge of regulatory changes. Provide exceptional customer service during the verification process. Assist in the development and improvement of KYC procedures. Review and verifie client data for onboarding, ensuring compliance with regulations and proper governance. Responsibilities include risk assessment and managing client adoption processes. Qualifications Bachelor's degree (Graduation )compulsory. minimum1 Year of previous experience in KYC. Strong understanding of regulatory compliance requirements. Excellent verbal and written English communication skills. High attention to detail and strong analytical skills. Ability to work independently and as part of a team. Skills KYC, AML, Video Conferencing, Regulatory Compliance, Customer Service, Data Entry, Analytical Skills
Posted 2 weeks ago
1.0 - 2.0 years
0 - 2 Lacs
Chennai
Work from Office
Position Purpose: Referring MSIL Portal (Jocata System) to Create Auto Lead in LLPS and downloading documents from MSIL portal ( Jocata System ) and uploading in LLPS and maintaining xls file. Role & Responsibilities: Maker enters lead details in their individual excel (Maintain lead data in Excel) (end to end details) Maker scrutinizes all the entered details of customer, submitted documents and download documents (Jocata) Maker does detail data entry for branch details in Lead info tab & Basic Product info tab on LLPS (Omniflow) Maker does detail data entry for Applicant details in Applicant Details tab on LLPS (Omniflow) Maker does detail data entry for Customer Eligibility in Check Loan Eligibility tab on LLPS (Omniflow). Maker uploads customer documents in LLPS & save processing fees details (Omniflow) Maker updates the application status in Jocata (Jocata System) Users doing data check in LLPS for sanction/disbursement Users Update sanction/disbursement details in JOCATA system Job Specific skills: Having basic KYC document knowledge, Knowing good experience in mortgage process Basic proficiency in Excel, Word Ability to manage process and time. The ability to learn new things quickly and implement them efficiently, within very tight timelines. Must be willing to work in strict security environment. Must be willing and able to work as part of a team. Preferring for Male candidates only Contact Details Raja Rajeshwari M - 6381765069
Posted 2 weeks ago
0.0 years
2 - 4 Lacs
Thane, Pune, Bengaluru
Work from Office
We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualifications we seek in you! Minimum qualifications Advanced Communication and Presentation skills Problem solving and decision-making Preferred qualifications Will consider people with capital markets experience Strong knowledge about AML/CTF and sanctions Good knowledge about banking/capital markets products, processes and platforms contact 8591818500 watsapp only
Posted 2 weeks ago
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