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0.0 - 1.0 years

1 - 2 Lacs

Noida

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Key Responsibilities: - Conduct daily concurrent audits of Video KYC cases allocated by authorized representatives. - Ensure adherence to RBI regulations and internal standard operating procedures (SOPs). - Validate successful Aadhaar OTP and geo-location data, ensuring the customer is within Indian boundaries. - Verify customer KYC documents for clarity, legibility, and accuracy. - Match customer photos in documents (Aadhaar/PAN) with live images captured during the V-CIP process. - Conduct PAN validation against Aadhaar and other KYC data. - Review customer-agent video interactions for continuity, timestamp, liveliness, and quality. - Check that identification details shared verbally during video calls align with submitted documents. - Adhere to strict TAT (Turn Around Time): - Cases assigned before 3 PM to be closed on the same day. - Cases after 3 PM to be closed on the next working day. - Provide monthly audit compliance certificates detailing all processed cases. - Cooperate with client for quality checks and implement feedback promptly. - Comply with all data security and information confidentiality guidelines. - Ensure work is performed only from designated office premises (Noida) with restricted access and physical security in place. Location - Noida, Sec-5

Posted 3 weeks ago

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