Delhi, Delhi
INR 1.44 - 1.8 Lacs P.A.
On-site
Full Time
Job Title: Customer Support Executive cum Sales Executive Salary: ₹12,000 – ₹15,000 per month (based on experience and skills) Job Type: Full-time Working Days: Tuesday to Sunday (Monday Fixed Weekly Off) Working Hours: 9:30 AM to 6:30 PM Job Responsibilities: Order Confirmations: Make outgoing calls to confirm customer orders received via website or other platforms. Inbound Calls & Queries: Attend and resolve incoming customer queries professionally and promptly. WhatsApp Support: Handle and respond to customer messages and queries via WhatsApp with accuracy and politeness. Customer Complaint Handling: Resolve customer complaints with a solution-oriented approach while maintaining a positive tone. Sales Support: Assist in promoting ongoing offers and upselling relevant products to interested customers. Back Office Operations: Maintain order records, customer databases, and coordinate with the production/logistics teams. Candidate Requirements: Good communication skills in Hindi and basic English Confident telephone manner and customer-friendly attitude Basic knowledge of WhatsApp Web , Excel, and handling online queries Prior experience in customer support or sales is a plus Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Fixed shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person Speak with the employer +91 8860497089 Application Deadline: 05/08/2025
Delhi
INR 1.44 - 1.8 Lacs P.A.
On-site
Full Time
Job Title: Customer Support Executive cum Sales Executive Salary: ₹12,000 – ₹15,000 per month (based on experience and skills) Job Type: Full-time Working Days: Tuesday to Sunday (Monday Fixed Weekly Off) Working Hours: 9:30 AM to 6:30 PM Job Responsibilities: Order Confirmations: Make outgoing calls to confirm customer orders received via website or other platforms. Inbound Calls & Queries: Attend and resolve incoming customer queries professionally and promptly. WhatsApp Support: Handle and respond to customer messages and queries via WhatsApp with accuracy and politeness. Customer Complaint Handling: Resolve customer complaints with a solution-oriented approach while maintaining a positive tone. Sales Support: Assist in promoting ongoing offers and upselling relevant products to interested customers. Back Office Operations: Maintain order records, customer databases, and coordinate with the production/logistics teams. Candidate Requirements: Good communication skills in Hindi and basic English Confident telephone manner and customer-friendly attitude Basic knowledge of WhatsApp Web , Excel, and handling online queries Prior experience in customer support or sales is a plus Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Fixed shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person Speak with the employer +91 8860497089 Application Deadline: 05/08/2025
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