As Assistant Ecommerce Coordinator, you will be a key player in optimizing our online presence and enhancing the customer journey. You'll work across various critical functions, ensuring our products are accurately represented, orders are fulfilled seamlessly, and customers receive exceptional support. This is an excellent opportunity for someone looking to grow their skills in a fast-paced e-commerce environment. Responsibilities Product & Inventory: Manage listings, descriptions, and images; ensure stock accuracy. Order Management: Process orders, coordinate logistics, and handle returns. Customer Support: Provide excellent pre/post-purchase assistance. Photoshoot Support: Coordinate with the team to do photoshoots for the brands, and do in-house shoots to create effective content for the brand Reporting: Track data; assist with marketing campaigns and monthly social media reports Site Quality: Conduct checks; and suggest improvements. Growth: Stay updated on e-commerce trends; drive problem-solving. Qualifications 1-3 years of experience in E-commerce Operations or a similar role. Proficiency with e-commerce platforms (e.g., Shopify, magneto, etc.). Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Proactive, adaptable, and a problem-solver. Good in photography or video creations Bachelor's degree preferred. (Digital Marketing is a plus) About Kumaran Silks Kumaran Silks, established in Chennai in 1955, is a renowned textile brand with a rich heritage in traditional Indian wear, particularly exquisite silk sarees. While our main office oversees our extensive retail chain, this particular role is for our dedicated e-commerce branch , focused solely on our online operations. We seamlessly blend centuries-old craftsmanship with modern digital strategies to bring our commitment to quality, authenticity, and an exceptional customer experience to our global online customer base. Show more Show less
This is a full-time, on-site Junior level E-commerce Coordinator role located in Chennai. The Junior E-commerce Coordinator will be responsible for managing day-to-day e-commerce operations, including customer service, sales, and communication. They will also assist in analyzing data and trends to optimize the company's online presence. Qualifications Assist with product listings, descriptions, pricing, and inventory across e-commerce platforms. Support website content updates and product merchandising for sales. Coordinate order fulfillment and assist with basic customer service inquiries. Maintain e-commerce data and help generate reports on sales and website traffic. Support digital marketing campaigns by preparing content and coordinating assets. Conduct regular quality checks to ensure website functionality. Assist in researching industry trends and competitor activities for new opportunities. Looking for freshers and a maximum of 2 years of work experience candidates
You will be joining a full-time, on-site Junior level E-commerce Coordinator role based in Chennai. As the Junior E-commerce Coordinator, your main responsibilities will revolve around managing day-to-day e-commerce operations, which include customer service, sales, and communication tasks. Additionally, you will play a crucial role in analyzing data and trends to enhance the company's online presence. Your key duties will involve assisting with product listings, descriptions, pricing, and inventory management across various e-commerce platforms. You will also be tasked with supporting website content updates and product merchandising efforts to drive sales. In addition, you will be responsible for coordinating order fulfillment processes and handling basic customer service inquiries efficiently. Furthermore, you will be expected to maintain e-commerce data accurately and contribute to generating reports on sales performance and website traffic. Your role will also entail supporting digital marketing campaigns by preparing content and coordinating necessary assets for effective execution. Regular quality checks to ensure optimal website functionality will be part of your routine tasks. As a valuable member of the team, you will also assist in researching industry trends and monitoring competitor activities to identify potential new opportunities for growth and development. We are specifically looking for freshers or candidates with a maximum of 2 years of work experience to join our dynamic team. If you are passionate about e-commerce, possess a keen eye for detail, and are eager to learn and grow in this field, we encourage you to apply for this exciting opportunity.,
You will collaborate with leadership to develop HR strategies that support business growth, enhance organizational effectiveness, and improve employee engagement. Your responsibilities will include managing the entire hiring process from planning to onboarding, with a focus on attracting top talent to the organization. Additionally, you will be tasked with addressing grievances, mediating conflicts, and fostering a positive and engaging workplace environment. Your role will involve designing and implementing performance systems, providing guidance on goal setting, and facilitating employee development. You will also be responsible for the development and updating of HR policies to ensure compliance with labor laws. Identifying training needs and implementing programs to enhance employee skills will be a key aspect of your duties. Furthermore, you will manage HR systems to maintain accurate attendance, leave records, and employee information. It will be essential for you to promote Kumaran Silk's core values and contribute to a positive and innovative company culture. To qualify for this position, you should possess a Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. An MBA/PGDM in HR is highly preferred. You must have a minimum of 2 years of experience in an HR managerial role, preferably within the retail, textile, or consumer goods sector. A deep understanding of Indian labor laws, compliance requirements, and HR best practices is required. You should have proven expertise in talent acquisition, employee relations, performance management, and compensation & benefits. Exceptional communication skills, both written and verbal, along with strong interpersonal abilities are crucial for this role. The ability to handle confidential information with discretion, work independently, and collaborate effectively in a fast-paced environment is essential. Strong problem-solving, analytical, and decision-making skills will also be valuable in this position.,