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Care Engineer Nokia

8.0 - 13.0 years

6 - 9 Lacs

bengaluru

Work from Office

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Perform initial diagnosis of incidents and apply existing knowledge to find solutions. Collect logs, conduct health checks, and facilitate troubleshooting sessions between customers and L3 teams. Ensure seamless service delivery and continuous performance improvement. Participation: Join weekly case review meetings with Market and L3 teams to track progress and enhance resolution efficiency. Extend 24x7 critical incident support. Operate within the NAM time zone. Oversee and drive the entire delivery-to-care process. Qualifications You Have: 8+ years of experience in technical care and Kubernetes development, with a Bachelor's or equivalent deg...

Posted 2 weeks ago

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