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Junior Technical Support Engineer Snapmint

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Junior Technical Support Engineer at our company, your role will involve monitoring, troubleshooting, and supporting production systems running Ruby and Node.js applications across EC2 and Kubernetes environments. You will play a crucial part in ensuring system stability and quick incident resolution. Key Responsibilities: - Monitor applications and infrastructure using Grafana, Prometheus, and Loki. - Respond promptly to production alerts, logs, and performance anomalies. - Conduct basic log analysis and escalate issues as necessary. - Collaborate with development and DevOps teams to comprehend application behavior and deployment structure. - Assist with basic system operations and rou...

Posted 3 days ago

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