Develop and maintain strong relationships with clients, including makeup artists, salons, and retail partners, to drive sales growth and brand loyalty. Identify and develop new business opportunities through proactive prospecting and networking within the cosmetics and retail industry throughout the North East region. Effectively present Kryolan's product offerings to customers, providing product knowledge and demonstrations. Consistently achieve and exceed sales targets by implementing effective sales strategies and managing a well-organized sales pipeline. Conduct regular market research to stay informed on industry trends, the competitive landscape, and customer needs, sharing valuable insights with management. Collaborate with the marketing team to support regional promotional campaigns, product launches, and events. Represent Kryolan at trade shows and industry events, promoting products and networking with potential clients. Work closely with the supply chain team to monitor the supply of products to our authorized sales partners, ensuring timely delivery and adequate stock levels. Prepare and submit comprehensive monthly reports detailing sales performance, activities, key events, and market observations.
Deliver excellent service to ensure high levels of customer satisfaction. Motivate the sales team to meet sales objectives by training and mentoring staff. Create business strategies to attract new customers, expand store traffic, and enhance profitability. Ensure business growth year on year basis. Plan regular visit to different Academies and Salons for business tie-ups. Delegate work to store team to ensure store operations run smoothly and mointor them closely. Follow store SOP and ensure all other staffs follow the same. Create weekly staff roster and plan resource for supporting training team and marketing team whenever needed. Hire, train, and oversee new staff. Respond to customer complaints and concerns in a professional manner. Ensure store compliance with health and safety regulations and follow industrial standards. Develop and arrange promotional material and in-store displays. Prepare detailed reports on buying trends, customer requirements, and profits. Undertake store administration duties such as managing store budgets and updating financial records. Monitor inventory levels and order new items. Maintain store monthly report and conduct periodic inventory audits. Take care store maintenance work whenever needed. Preferred candidate profile