93 Kronos Jobs - Page 2

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : BE Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand needs and translating them into functional designs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements.- Design and develop applications based on business process needs.- Provide technical expertise and support to the development team.- Conduct code reviews and ensure adherence to coding standards.- Stay updated with industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kronos.- Strong understanding of software development lifecycle.- Experience with application design and development.- Knowledge of database management systems.- Hands-on experience with troubleshooting and problem-solving skills. Additional Information:- The candidate should have a minimum of 2 years of experience in Kronos.- This position is based at our Chennai office.- A BE degree is required. Qualification BE

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The HR Service Delivery Analyst will provide the knowledge, expertise and guidance to manage the process and people efficiently. To ensure 100% accuracy in all the resolutions provided by the helpdesk. The Analyst is expected to answer all process related queries raised by Customer service Associate and the end user. Job Responsibilities / AuthoritiesManage and Inspire Team ResultsManage schedule adherence (For Self and Team) (Call boards, CUIC reports and Phone)Partner with Supervisor to provide Performance/Quality related counseling and coaching when appropriate to ensure Zero Escalations / ErrorsPerform RCA on service issues / complaintsAssist in handling customer calls when calls are in queue.Identify training needs for team and individuals through monitoring, escalations and desk reviews.Work with Supervisors to develop specific job aides as needs arise.Provide floor SupportReport results to managementMaintain BE related documents for the teamManage escalation callsWill need to be working on calls/emails as and when neededRecognize and reward positive behavior, results, etc.Motivate and inspire continuous improvementsRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.Unique Knowledge & Skill RequirementHands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHRHands on knowledge in CISCO telephony managementHands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factorsWorking knowledge of payroll systems (e.g. Oracle, Kronos)Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook)Sound knowledge of US & UK Labor legislation LawsKnowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/WorkdayExcellent verbal and written communication skillsTyping speed 50 words per minute What are we looking for NAEducational ProfileAny graduate from Govt. recognized universitiesExperience ProfileHR domain experience is essential, with strong knowledge of HR processes, policies, and core functionsPrior international BPO work experience preferredPersonal AttributesStrong Customer Service and communication skills (both written & verbal). Ability to work in a fast paced, confidential, time sensitive environment and have excellent organizational and follow up skills. Prior call center experience a plusTechnically sound with the ability to navigate multiple systems to research, track and resolve issues. Ability to troubleshoot technologies available to users. Possess strong problem solving, conflict resolution and decision-making skills. High sense of urgency required. Ability to handle difficult situations with professionalism and sensitivity.Flexible to work night/rotational shifts and weekends.Ability to speak English fluently.Working Hours24 x 7 Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs, ensuring they align with business objectives while maintaining a focus on user experience and efficiency. Your role will also include reviewing existing applications for potential improvements and working closely with development teams to implement solutions that enhance overall performance and usability. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kronos.- Strong understanding of application design principles and methodologies.- Experience with requirement gathering and analysis techniques.- Ability to create detailed functional specifications and design documents.- Familiarity with software development life cycle and project management practices. Additional Information:- The candidate should have minimum 7.5 years of experience in Kronos.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs and ensure alignment with business objectives, while also participating in testing and validation processes to guarantee that the applications meet the established requirements. Your role will be pivotal in enhancing user experience and optimizing application performance through innovative design solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements for application design.- Develop and document application specifications and design documents.- Participate in the testing and validation of applications to ensure they meet business needs. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kronos.- Strong understanding of application design principles and methodologies.- Experience with requirement gathering and analysis techniques.- Familiarity with software development life cycle processes.- Ability to create detailed documentation for application designs. Additional Information:- The candidate should have minimum 3 years of experience in Kronos.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with team members to gather insights, analyzing user needs, and creating application designs that align with business objectives. You will engage in discussions to refine project goals and ensure that the applications developed are user-friendly and efficient, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and analyze requirements.- Design and document application specifications to ensure clarity and alignment with business needs. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kronos.- Strong understanding of application design principles and methodologies.- Experience with requirement gathering and analysis techniques.- Ability to create detailed documentation for application designs.- Familiarity with user interface design and user experience best practices. Additional Information:- The candidate should have minimum 2 years of experience in Kronos.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Seeking experienced professionals for HCM/Workforce Management (WFM) software implementation projects, especially with UKG Ready (Kronos), SAP HCM, SuccessFactors, Workday, Oracle HCM etc. Experience in implementing HRMS or WFM solutions for clients.

Role : Solution Consultant Skill : Kronos consultant Exp : 6 to 11 years JD as below : Role Overview: As a Sr. Solution Consultant , you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. Key Responsibilities: Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments. Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals. • Customization and Integration: Design and implement customizations and integrations to meet specific client needs. Documentation: Collect, analyse, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration. Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects. Travel: Travel up to 25% may be required to meet with clients and support project implementations. Qualifications: Education: Bachelors degree or equivalent in Computer Sciences or a related field. Experience: 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). 5+ years of experience in Workforce Management is a must. Relevant experience as a consultant in a similar application environment is desirable. Extensive experience in implementing solutions for medium to large enterprise customers. Skills: o Thorough understanding of business, process, and technology relating to workforce management. Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals and Leave is a must. Experience on modules like Advanced Scheduling, Forecasting, Attendance and Activities is desirable. Prior experience in supporting functional testing, integration testing, and UAT. Demonstrated track record in delivering quality, on-time technology, and business solutions to a diverse customer base. Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. Excellent verbal and written communication skills.

Experienced in XML, XSLT, and Data Integration to join our team supporting UKG Ready / Kronos projects. Experience in flat file/CSV formats, and designing solutions involving REST API and SOAP API. Work in the Human Capital Management (HCM) domain.

Role & responsibilities If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation professionals who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference . You will be joining the Professional Services Consulting (PSC) job family under the workgroup of Global Delivery Services (GDS) for the new customer deployments of UKGR product and work with customers in multiple geographies. The PSC projects scope has multiple roles including Solution Consultants, Integration consultants, Business Analysts and Quality analysts interacting with onsite teams and customers on a regular basis. We hire people having knowledge in Human Capital Management domain for projects like ADP, Oracle HCM, PeopleSoft, Ramco, SAP SuccessFactors, Workday. As a Solution Consultant II within our UKG Ready implementation team, you will do the following: • Engage with our Project Teams in various geographies in order to understand their business needs regarding the various modules of UKG Ready product • Leverage your training in designing and building a solution that meets their needs • Work cross-functionally and amongst a team on New client implementation, upgrade, and change order projects • Utilize your technical aptitude to configure & re-configure our software solution • Stay up-to-date on the latest product features and functionalities • Act as a knowledgeful consultant in the product implementation area • Contribute to designing the best practices for product implementation • Provide significant transfer of UKG product knowledge to UKG customer • Ability to work in a business required shift (10:30 AM to 7:30 PM IST/3:00 PM to 12:00 AM IST) Qualifications: Individuals looking to be a part of our talented team should possess the following: • MCA and B. Tech Preferred or equivalent in to other academic qualifications. • 2 to 5 years of industry experience with exposure to Global implementations • Experience in implementing HCM or WFM software • Ability to work in a fast-paced team environment • Ability to adapt to new technologies and changing environments • Excellent analytical, communication and consulting skills Location: Pune Office Near Kalyani Nagar (Onsite) Shift Timings 10:30 AM to 7:30 PM IST/3:00 PM to 12:00 AM IST

Minimum 3 years of hands-on experience in UKG Kronos WFM/WFD functional configuration and support. Strong knowledge of Timekeeping, Scheduling, Hands-on experience with Dell Boomi process design, mapping, error handling, and process orchestration.

We are looking for a skilled professional with 6 to 10 years of experience to join our team as a Kronos Consultant with Dell Boomi. The ideal candidate will have a strong background in the field and excellent problem-solving skills. Roles and Responsibility Collaborate with cross-functional teams to design and implement efficient scheduling solutions using Kronos. Analyze business requirements and develop customized solutions to meet client needs. Provide technical support and training to clients on Kronos and Dell Boomi applications. Develop and maintain documentation of system configurations and processes. Troubleshoot issues and resolve problems related to scheduling and workload management. Work closely with stakeholders to identify areas for improvement and optimize business processes. Job Strong understanding of Kronos and Dell Boomi technologies. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with clients to understand their business needs and provide tailored solutions. Strong knowledge of industry trends and best practices in scheduling and workforce management.

Warm Greetings from SP Staffing Services, We have an urgent opening from one of our client for below position, Kronos Consultant: Exp: 6 to 8 Yrs Location Bangalore only Mode of interview: Face-to-Face Interview Notice Period: Immediate JD: Total Years of Experience: 6+ Years. Relevant years of Experience: 5+ Years. Mandatory Skills : Responsibilities ensure that the Kronos Consultant can effectively support the implementation, maintenance, and optimization of Kronos WFM systems, providing clients with reliable and efficient workforce management solutions. Detailed Job Description : Need Kronos Consultant 1. Requirements Gathering and Analysis: 1. Gathering business and technical requirements from clients. 2. Performing needs analysis to determine how clients need to use the system. 2. Documentation and Testing: 1. Documenting business requirements, design specifications, and test scripts. 2. Coordinating, documenting, and executing unit, integration, and acceptance testing of implementation configurations. 3. Writing and executing test cases for clients. 3. Client Coordination and Communication: 1. Coordinating with clients, team members, and other stakeholders. 2. Providing support to users in a production environment. 3. Communicating progress, risks, issues, and status of deliverables to clients. Additional Responsibilities: • Training and Meetings: 1. Scheduling training sessions and meetings to discuss improvements and updates. 2. Keeping up-to-date with industry trends and developments. These responsibilities ensure that the Kronos Consultant can effectively support the implementation, maintenance, and optimization of Kronos WFM systems, providing clients with reliable and efficient workforce management solutions. Location: Any IBM Location. Resource should be available for F2F Interview in IBM location based on account request and Day 1 reporting post OB. RTH-Y. Threshold Band 7A. If you are interested with F2F interview and Contract to hire please share your profile to preetha.m@spstaffing.in or 7358295265

We are looking for a skilled professional with 8 to 14 years of experience to join our team as an ADP Workforce Technical Manager in Mumbai. Roles and Responsibility Lead the end-to-end implementation of Workforce Manager/Kronos Dimensions, including project planning, system configuration, testing, training, and post-implementation support. Collaborate with key stakeholders to gather requirements, identify process improvement opportunities, and develop effective solutions aligned with organizational goals. Conduct thorough analysis of existing workforce management processes and workflows to identify areas for optimization and automation. Configure and customize Workforce Manager/Kronos Dimensions modules based on business requirements. Develop comprehensive documentation, user guides, and training materials to support implementation and ongoing usage. Perform system testing, troubleshooting, and issue resolution during the implementation phase and post-implementation support. Job Proven experience in leading end-to-end implementations of Workforce Manager/Kronos Dimensions or similar workforce management systems. Strong understanding of workforce management processes, including time and attendance scheduling, labor management, and reporting. Proficient in system configuration and customization of Workforce Manager/Kronos Dimensions modules. Excellent analytical skills with the ability to identify process improvement opportunities and develop effective solutions. Exceptional communication and interpersonal skills to collaborate with cross-functional teams, stakeholders, and end-users. Detail-oriented with a focus on accuracy and problem-solving. Self-motivated and able to work independently as well as part of a team.

A seasoned, experienced professional with a complete understanding and wide application of principle, theories, and concepts in the field. Applies a full understanding of area of specialization to resolve a wide range of issues in creative ways. General knowledge of other related disciplines, business unit function and cross group dependencies/relationships. This job is the fully-qualified career-oriented position. Develops solutions to a variety of significantly complex problems where analysis of data requires evaluation of identifiable factors. Exercises authority and judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Has a broad knowledge of a variety of alternatives and their impact on the business unit. Plans and organizes non-routine tasks w/approval. Initiates or maintains work schedule and priorities. Plans and organizes project assignments and maintains project schedules. Works under general direction regarding the direction and progress of projects and special assignments. Independently determines and develops approach to solutions. Interprets, executes and recommends modifications to company policies. Assists in establishing departmental policies and procedures. Work is reviewed upon completion for adequacy in meeting objectives. Contributes to the completion of specific programs and projects. Failure to obtain results or erroneous decisions or recommendations would typically result in serious program delays and considerable expenditure of resources. - Operate under minimal supervision as an individual contributor - Assist team leadership with work assignments, as assigned - Train junior consultants in various areas of workforce management - Facilitate workshops to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer - Configure and implement complex workforce management solutions - Develop a high-level skills with Kronos workforce management modules - Deliver presentations and communicate effectively at all levels within the Customer and Kronos organization - Works closely with the Project Managers to complete tasks delegated by the Project Managers in support of project implementations, though will operate independently as necessary. - Manage the customer relationship and change request projects as assigned - Assist with Managed Services customer presentations, as needed - Ability to expand knowledge of Kronos' product line through self-study, attend classes and/or participating in Virtual Training. - Escalate product issues when all avenues of resolution are exhausted. - Travel up to 25% Skills: - Proficient utilization PC Microsoft Office - Excellent oral and written communication skills - Ability to asses customer business challenge, policies and procedures to translate them into an applicable solution - Advanced knowledge of Kronos Workforce Central and/or Workforce Dimensions modules related to scheduling, absence management, custom reporting, integrations/APIs, HR/payroll processing - Proven experience working with integration or implementations of Cloud based systems - SQL 2005, 2008, 2012 - Windows Operating System: 2008, 2012 Server - Experience with SSL, LDAP, Single Sign On

Purpose Key Responsibility About The Business Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt Ltd ) is building Indias first AI-enabled state-of-the-art Semiconductor Foundry This facility will produce chips for applications such as power management IC, display drivers, microcontrollers (MCU) and high-performance computing logic, addressing the growing demand in markets such as automotive, computing and data storage, wireless communications and artificial intelligence Tata Electronics is a subsidiary of the Tata group The Tata Group operates in more than 100 countries across six continents, with the mission 'To improve the quality of life of the communities we serve globally, through long term stakeholder value creation based on leadership with Trust Job Responsibilities This role requires a Lead who has a good understanding of IT systems/Processes, applications of AI/ GenAI in HR systems, employee experience able to work with multiple central and vertical Teams and bring in emerging technologies in HR Minimum of 14 years' experience managing HR Landscape and 18 years of experience in overall IT HR Has worked as Lead managing HR core and related systems Has good knowledge of SuccessFactors and Kronos Has worked on creating employee experience platforms Has good understanding of HR processes Has good understanding of applying AI/ML and GenAI in HR processes Has worked on SuccessFactors or related core applications Has good understanding of emerging trends in HR Has worked on applications such as Time and Attendance in a manufacturing set-up Has worked in a manufacturing/electronics domain that has Office workers, plant workers and plant contractors Has worked in a manufacturing/electronics domain that has multiple business units and manufacturing plants Has worked on integrations with HR applications with other enterprise applications Has good experience in Automation tools such as CI/CD and Test automations Has worked on cloud technologies Has ability to evaluate best fit tools for the platform Can guide the development teams in solutioning and development Ability to collaborate across various departments to align technology solutions with organizational goals Is still hands on creating solutions and PoCs in emerging technologies Able to bring emerging technologies to the platform being built Proficiency in cybersecurity measures for the IT platforms Demonstrated ability to lead, mentor, and motivate a team of professionals, fostering a collaborative and innovative environment Strong project management skills to plan, execute, and oversee the implementation of new systems and upgrades while adhering to timelines and budgets Excellent verbal and written communication skills to effectively liaise with cross-functional teams, stakeholders, and senior management Qualification Graduate Bachelors or Masters degree in engineering, Computer Science, Information Technology, or a related field Experience 14 to 18yrs Additional Technical Requirements As a HR IT Lead, able to work with business, product partners and development partners to create/enhance a HR that will bring in efficiencies to the business and enhance overall employee experience Define, modify and review HR solutions standards and policies Define, modify and review HR solutions roadmap with clear benefits mapped Able to track benefits as per the HR Solutions roadmap Adopt and adapt emerging technologies into the platform, including AI and GenAI technologies Support development teams in realizing the benefits from an design and implementation perspective Ensure adherence to cybersecurity standards Mentor the development teams in the HR technologies Drive continuous improvement initiatives in technologies Certifications in Analytics/GenAI and HR solutions Competencies Teamwork Agility Customer Empathy Purposeful Pursuit of Goals Pioneering Deep Domain Knowledge Future Ready

Educational Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Technology (Integrated),MBA,Master of Science (Technology),Master Of Technology,Master Of Engineering,Master Of Comp. Applications Service Line Enterprise Package Application Services Responsibilities Should have 2+ years of experience in Kronos Workforce Management. Should have extensive consulting/technical experience in the end-to-end Kronos implementations, rollouts, upgrades and support projects and should be well versed with Gathering, Solution Design and Development, Quality Assurance, Deployment, Post Go-Live Support and End User Education. Should have good working knowledge on Kronos Workforce Timekeeper, Workforce Scheduler, Workforce Connect, Workforce Analytics and Workforce Integration Manager. Experience in Kronos version/service pack upgrade Should have sound knowledge of the various workforce management disciplines like accruals, attendance tracking, compliance monitoring, employee Self Service, fatigue management, leave management, overtime management, schedule optimization, timekeeping, work authorization, activity tracking for monitoring idle time, utilization, productivity and incentive pay. Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional : Primary skillsTechnology-Kronos-Workforce Management Preferred Skills: Technology-Kronos-Workforce Management

Educational Bachelor of Engineering,Bachelor Of Technology (Integrated),Bachelor Of Technology,MBA,Master Of Science,Master Of Comp. Applications,Master Of Technology,Master Of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Should have 5+ years of experience in Kronos Workforce Management. Should have extensive consulting/technical experience in the end-to-end Kronos implementations, rollouts, upgrades and support projects and should be well versed with Gathering, Solution Design and Development, Quality Assurance, Deployment, Post Go-Live Support and End User Education. Should have good working knowledge on Kronos Workforce Timekeeper, Workforce Scheduler, Workforce Connect, Workforce Analytics and Workforce Integration Manager. Experience in Kronos version/service pack upgrade Should have sound knowledge of the various workforce management disciplines like accruals, attendance tracking, compliance monitoring, employee Self Service, fatigue management, leave management, overtime management, schedule optimization, timekeeping, work authorization, activity tracking for monitoring idle time, utilization, productivity and incentive pay. Preferred Skills: Technology-Kronos-Workforce Management

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: KRONOS-WFC & WFD-Cloud. Experience3-5 Years.

Exp :3-6 Yrs Location : PAN India (Except Gurgaon, Coimbatore, and Kolkata) Time :6:30 PM to 3:30 AM IST NP: Immediate to 30 Days Job description: Responsibilities Actively participate in configuration, implementation, and support of UKG Kronos scheduling solutions across healthcare departments. Collaborate with clinical and operational stakeholders to define scheduling requirements and optimize workflows. Customize scheduling functionalities for departments such as nursing and providers, ensuring alignment with operational needs. Troubleshoot and resolve issues related to UKG Kronos scheduling modules. Provide training, documentation, and knowledge transfer to internal teams. Continuously assess and improve scheduling processes and system performance. Proven experience with UKG Kronos scheduling configuration and support. The ideal candidate would bring a combination of technical expertise in UKG Kronos configuration and deep experience in the nuances of healthcare scheduling. The individual should be able to: Configure and optimize UKG Pro WFM, including EZCall, scheduling for various healthcare departments, especially providers Identify and address specific healthcare scheduling needs, including union rules, labor regulations, and department specific workflows. Lead implementation and support efforts to ensure the system meets the demands of healthcare scheduling, improving efficiency and reducing errors. Education Masters / bachelor’s degree in related field, or equivalent work experience is required Experience 3 to 6 years of configuration of UKG product, specifically with scheduling components for healthcare. Configure and maintain Work Rules, Pay Rules, Holiday profiles, Accruals, Attendance, Shift Zone, Schedule Generation, and template set up, Data views & Reporting, Access Profiles, Hyper find Queries, device manager setup. Analyze labor policies, payrules and healthcare regulations to ensure the system adheres to the organizational policies within UKG Pro WFM. 2-3 years experience scheduler role (create a department schedule, incorporating individual requests and FTE requirements; posting schedule; daily staffing of the department(s)

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for developing and implementing software solutions to enhance business operations and improve efficiency. Your typical day will involve collaborating with cross-functional teams, analyzing user requirements, designing application architecture, coding and testing applications, and ensuring the successful deployment of software solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to gather and analyze user requirements.- Design and develop high-quality software solutions that meet business process and application requirements.- Code, test, and debug applications to ensure they function correctly and meet performance standards.- Collaborate with stakeholders to define application architecture and ensure scalability and reliability.- Participate in code reviews to ensure code quality and adherence to coding standards.- Provide technical guidance and support to junior developers.- Stay up-to-date with emerging technologies and industry trends to continuously improve software development practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kronos.- Strong understanding of software development principles and best practices.- Experience in designing and developing applications using Kronos.- Knowledge of database management systems and SQL.- Experience with web technologies such as HTML, CSS, and JavaScript.- Familiarity with software development tools and frameworks.- Good To Have Skills: Experience with Agile development methodologies.- Experience with version control systems such as Git.- Knowledge of cloud platforms and services.- Experience with automated testing frameworks. Additional Information:- The candidate should have a minimum of 3 years of experience in Kronos.- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Job Responsibilities / AuthoritiesManage and Inspire Team ResultsManage schedule adherence (For Self and Team) (Call boards, CUIC reports and Phone)Partner with Supervisor to provide Performance/Quality related counseling and coaching when appropriate to ensure Zero Escalations / ErrorsPerform RCA on service issues / complaintsAssist in handling customer calls when calls are in queue.Identify training needs for team and individuals through monitoring, escalations and desk reviews.Work with Supervisors to develop specific job aides as needs arise.Provide floor SupportReport results to managementMaintain BE related documents for the teamManage escalation callsWill need to be working on calls/emails as and when neededRecognize and reward positive behavior, results, etc.Motivate and inspire continuous improvementsUnique Knowledge & Skill RequirementHands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHRHands on knowledge in CISCO telephony managementHands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factorsWorking knowledge of payroll systems (e.g. Oracle, Kronos)Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook)Sound knowledge of US & UK Labor legislation LawsKnowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/WorkdayExcellent verbal and written communication skillsTyping speed 50 words per minuteRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for NANA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:-Collaborate with project teams and client stakeholders to support project delivery.-Perform maintenance and configuration activities for Kronos modules such as accruals and timekeepers.-Prior experience in supporting functional testing, integration testing and UAT preferred.-Assisting the customer with testing, understanding the solution and hand holding during handover of the system.-Mentor junior members. Professional & Technical Skills: -Minimum of 10 years of experience in Workforce Management domain is a must.-Minimum 3+ years of experience in Pro WFM.-Mandatory Experience in Migration from WFC to Pro WFM.-Hands on exp in using Navigator, Paragon Transfer Manger, Data Migration Tool.-Very good experience in Kronos with functional expertise in Timekeeping, Accruals, Basic Scheduler.-Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.-Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.-Must have Practical Experience/Exposure and knowledge in Boomi.-SQL Reporting and WIM Integration are an added advantage.-Good to have knowledge on Data Views Setup.-Knowledge on building custom reports using BIRT tool will be an added advantage.-Must have knowledge on managing CRT tables and integrations in Pro WFM.-Thrive in a team environment, while also possessing the ability to work independently.-Proven ability to work creatively and analytically in a problem-solving environment.-Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction. Additional Information:-Ready to work in Shifts. Qualification 15 years full time education

L2 Support : US Clients Facing* Implement Kronos solutions for workforce management. Configure Time Keeping, Dimension & Accrual modules. Provide training on Kronos best practices. Ensure data integrity through regular maintenance. Immediate Joining Provident fund Health insurance

Job Title: UKG Kronos Consultant (Technical / Functional) Location: Hybrid ( Pan India) Job Type: Full-Time Department: Workforce Management Solutions Experience-4 to 15 Yrs Job Summary We are seeking skilled UKG Kronos Consultants with expertise in implementing and supporting UKG Workforce Central or UKG Dimensions. The ideal candidate will have a strong background in timekeeping, scheduling, and labor management systems, along with experience in client-facing roles. Please share your profile with lav-lalankumar.choudhary@capgemini.com Key Responsibilities Lead or support the implementation of UKG Kronos solutions (Workforce Central, Dimensions, Ready). Configure modules such as Timekeeping, Accruals, Advanced Scheduling, and Leave Management. Develop and maintain interfaces, reports, and integrations with third-party systems. Conduct requirement gathering, gap analysis, and solution design workshops. Provide post-implementation support and training to end-users. Collaborate with cross-functional teams including HR, Payroll, and IT. Required Qualifications 4+ years of hands-on experience with UKG Kronos (WFC, Dimensions, or Ready). Strong knowledge of time and attendance, scheduling, and labor compliance. Excellent communication and problem-solving skills. Preferred candidate profile

Join Our Team at Legion WFM! Are you a seasoned Legion WFM Consultant with 3 to 14 years of experience? We are looking for top talent to lead and enhance our team across Pan India. Please share your profile with lav-lalankumar.choudhary@capgemini.com Key Responsibilities: - Utilize your expertise in Legion and Kronos systems to drive scheduling, timekeeping, and payroll integration. - Configure and enhance Legion modules for optimal performance in scheduling, forecasting, and timekeeping. - Seamlessly integrate Legion with payroll and HRIS systems to streamline operations. - Collaborate with diverse teams to align WFM solutions with our business objectives. - Offer ongoing support and troubleshooting post-deployment to ensure smooth operations. - Uphold compliance with labor laws and workforce regulations, ensuring a secure and efficient work environment. If you are passionate about optimizing workforce management and driving business success, we want to hear from you! hashtag# Legion WFM hashtag# Workforce Management hashtag# Hiring NowRole & responsibilities Preferred candidate profile