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ITSM - Consultant Cognizant

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As an ITSM Consultant at Cognizant, you will be responsible for optimizing IT Service Management processes to drive business success. You will work closely with cross-functional teams to identify areas for improvement and implement strategies to enhance service delivery and management. Your expertise in process improvement and operational efficiency will be crucial in ensuring the effectiveness of IT services. Key Responsibilities: - ITSM Optimization: - Assess current ITSM processes and identify areas for improvement based on ITIL best practices. - Define and implement strategies to optimize service delivery and management. - Collaborate with IT teams to enhance incident, pro...

Posted 2 days ago

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