1038 Kra Jobs - Page 8

Role: Team Leader DESIGNATION: Assistant Manager LOCATION: Bangalore YEARS OF EXPERIENCE: 4+ yrs Role and Key responsibilities: Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high performance delivery Identify performance related issues, develop an action plan for improvement and implement corrective action, Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely up...

Team Lead – Customer Service Experience: 4+ years in International BPO (Voice) 1+ Years of as Team Lead on Papers Any Graduates Location - Bangalore | WFH Night Shifts | US Shift IMMEDIATE JOINERS ONLY Contact - 8107866214- Riya

Must have 1-2 years of experience as a trainer or Team leader Must have excellent communication skills Should have working experience in BPO in International Processes Should have Knowledge about process training , TNI & TNA , Contact on 7697428237

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by"a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations"unlock the value of technology and build a more sustainable, more inclusive world. Your Profile Align Application Maintenance (ADM) processes with business goals using Capgeminis BPF framework. Map business processes and analyze financial metrics, IT failures, and transactional data to define and improve KPIs. Perform KPI calculation and build business cases for leadership and cli...

Drives talent and performance strategy, KRA/KPI design, and succession planning. Builds HiPo programs, aligns talent with business goals, and delivers data-driven insights. Requires 10+ years in HR, leadership development, and HRIS expertise.

Hiring for Team Leader Pre-requisites: Graduate or equivalent practical experience in the industry Minimum 2 years of experience in Team Lead role Prior experience in contact center industry (Inbound voice preferred) Ability to speak and understand English & Hindi Strong verbal and written communication Minimum Skills to Hire: B2 and above in communication (Versant/AMCAT) Demonstrate coaching skills and lead teams in the right direction Experience in conducting team huddles, coaching, and one-on-ones Conflict resolution and team morale management Ability to manage shift rosters and attendance Understanding of key contact center metrics (AHT, Utilization, SLA, etc.) Experience in performance ...

Role & responsibilities Looking for Immediate Joiners Takes complete ownership of the aligned teams performance Develops strategic & tactical plans to identify, analyse and effectively respond to client’s needs emerging trends and best practices Understands client’s processes and suggest modes of value addition Monitor adherence of Service Level Agreement (SLAs) for the designated team Tracks attrition, maintains the EWS tracker and conducts quarterly audits within the team Works with WFM/Recruitment/Clients to agree on Manpower planning Analyses Performance Metrics and Identifies process gaps and collaborates with the Client /Quality / training team to formulate solutions To be knowledgeabl...

Preferred Immediate Joiners Role & responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by le...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

We are actively hiring for Team Leader!!! Location - Malad, Mumbai Shifts - Rotational Shifts (5 days working with 2 rotational weekoffs) HSC cleared can also apply - Immediate Joiner preferred Roles and Responsibilities:- Need 1 year on paper experience as a TL. Someone who has managed domains like Insurance / Property valuation. Manage daily operations of the team, ensuring efficient handling of customer queries and issues. Oversee shrinkage management to minimize losses and optimize productivity. Develop and implement strategies to reduce attrition rates through effective employee engagement initiatives. Ensure seamless escalation processes for complex cases and maintain high levels of CS...

We are actively hiring for Team Leader!!! Location - Malad, Mumbai Shifts - Rotational Shifts (5 days working with 2 rotational weekoffs) HSC cleared can also apply - Immediate Joiner preferred Roles and Responsibilities:- Need 1 year on paper experience as a TL. Manage daily operations of the team, ensuring efficient handling of customer queries and issues. Oversee shrinkage management to minimize losses and optimize productivity. Develop and implement strategies to reduce attrition rates through effective employee engagement initiatives. Ensure seamless escalation processes for complex cases and maintain high levels of CSAT (Customer Satisfaction). Monitor KPIs such as AHT, SLA, and roster...

MBA - HR / MSW / SHRM / DLP with 3 to 6 years experience in HR Function in Manufacturing Industry. Have experience as HR Generalist in Engineering / Manufacturing Industry. Knowledge about Documentation, ERP, Government Grievance, Admin Work. Required Candidate profile Responsible for Talent Acquisition, Employee Life Cycle Management, Training & Development, Employee Engagement, Performance Management System (PMS), KRA & KPI Management, Payroll & HR Operations. Perks and benefits Negotiable - Depending Upon Candidate & Experience