223 Kra Jobs - Page 6

Manage multi-location warehouse operations, ensuring inventory accuracy, process optimization, SLA adherence, and cost control. Oversee client coordination, audits, WMS utilization, and team leadership, and drive operational excellence across sites. Required Candidate profile Experienced operations leader with expertise in multi-location warehouse management, inventory control, WMS, audits, client coordination, and SLA adherence. Experience in working with a fast-paced 3PL

Looking for a candidate as a Team Leader for A BPO Company in Navi Mumbai/Mumbai Candidate must have exp. in Voice process & sales Team Leader on paper with 2+yrs exp. in International and domestic process is mandate interested candidate revert back. Required Candidate profile Conduct regular feedback and coaching sessions with team members. Drive the key client metrics and SLAs within the team members and ensure these are met Manage shrinkage and attrition at a team level

Looking for a Team Lead / Assistant Manager/ Deputy Manager in BPO Operation - Mumbai Only Female Candidates required Candidate must have experience in an International Voice process. Interested candidate revert on this job post.(open to relocate) Required Candidate profile *Excellent communication and stake holder management skills. *Experience is managing a core voice Que for at least 2 years * Purely Customer service voice experience require

Hiring Quality & SR. Quality Analyst Operations For Travel process, Should Have 2-4 Years Experience Graduation Mandatory Location - PUNE Contact Person - Sakshi - 8591187748

Looking For Candidate as an Operation Manager who has Experience in Vendor Governance for an Aviation Company In Bangalore Experience in Travel Process will be added Advantage Interested Candidate Open for relocation Can also Apply. Required Candidate profile job responsibilities: Business process outsourcing (BPO) Customer support & vendor management Service Delivery , Risk & Control Stakeholder management Governing Manpower planning & resource allocation

Hiring Team leader operations for Airline process Candidate with International Airlines/ Aviation exp. preferred Responsible for the day-to-day supervision of a group of call center associates Proven work experience as a team leader or supervisor Required Candidate profile Graduation Airline exp. Highly motivated individual with skills to develop and coach team members Work well under pressure Strong oral and written communication skills Ability to lead team members

Looking for Candidate As an Operation Manager For BPO Company Location :- Mumbai, Bangalore and Gurgaon Experience In Handling Big Team Size In International Process.( Voice / Non. Voice ) Interested Candidate Ready to Relocate revert Back. Required Candidate profile Strong communication skills in English. Candidate Having Experience In various Domain Can Apply Experience In BFSI, Sales, Collection, Travel process can apply

Hiring Team Leader operations for Voice/Non-voice both *BPO Exp is mandatory* 2 Years exp. as TL Mandatory Supervise, coach, and motivate the team Candidate with E-commerce process experience can apply Good Communication in English Required Candidate profile Graduation Excellent analytical and problem-solving skills A customer-oriented and result-driven mindset Strong organizational skills to give the team direction

Looking For Candidate as An Quality Assistant manager & Manager For B.P.O. Company For based in Mumbai Experience In international Voice Process (Candidates should be from Banking / Fintech Process) Interested Candidate open for Relocation Can Apply. Required Candidate profile Should be well versed with the Quality concepts like QC Tools, CSAT, NPS, PSP, DMAC, etc.

PDF File AttachedJob Responsibilities: Handle DP operations, including account opening, transfers, and dematerialization. Process client requests related to stock market investments. Ensure compliance with SEBI and exchange regulations. Manage reporting and reconciliation of transactions. Provide customer support for DP-related queries. Requirements: Experience in depository operations (NSDL/CDSL). Knowledge of SEBI regulations and stock market operations. Strong communication and problem-solving skills. Certification in NISM DP module is a plus.

Roles and Responsibilities Required team management person, can handle team nicely, know about shrinkage & attritionDesired Candidate Profile Need to handle team of 15-20 candidates Perks and Benefits Good environment

Our client an EdTech Company based in Andheri E, Mumbai needs - Post : Production Manager Location : Bhiwandi , Mumbai Qualification : B.E Experience : Min 5 yr in related field Salary : Upto 8.5 LPA Job Profile Oversee production line for manufacturing of toys. Coordinate with purchase department to ensure inventory and Power stock is always available. Manage soldering line and assembly of electronic components. Oversee Inventory to ensure system inventory matches with physical inventory. Create production plans on a monthly and weekly basis. Ensure all processes of production such as system entries, quality control, documentation, etc. happen as per requirement. Improve speed and efficiency by incorporating technology in production, designing jigs and fixtures, training of the packing team etc. Managing the team to ensure everyone knows their KRAs accurately and can perform optimally. Training new team members before deployment. In many instances also designing such training activities. Adjusting production plan to ensure sudden and urgent orders are taken care of without affecting overall production. Organizing repair, calibrate and routine maintenance of production equipment. Coordinating with the design team to ensure manufacturability criteria is maintained in the design stage. Creating documents like BOMs, production documents for new product lines. When needed, Negotiate and coordinate with Vendors for accurate and on time delivery and good pricing. Skills Experience in production of electrical/electronic appliances. Excellent Negotiation skills Good communication to coordinate with vendors Email CV with current salary and notice period to resume@jobspothr.com All job updates on www.jobspothr.com Call 99877 06721 /98191 56570 after mailing CV Good Luck ! Thanks !

1.Manage & motivate team of 20 operators. 2.Manage the Collection process for assigned campagin(s) 3.Ensure operator are delivering individual calls target, SLA & KPI 4.Maximize Productivity by increasing Kept/Call, RPC%,PTP%, & Kept% Monitoring calls, Coaching and Feedback,Bottom Quotile Management,Individual Target settings,Weekly and monthly one on ones,Analysing relevant reports,making reports and reporting to management on areas of improvement. 5.Conducting team meetings, pre/post/mid shifts. 6.To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity.Dialer Knowledge preferred. 7.To supervise the workload of the team, allocating team members to optimise service provision and administrative support across the hours of the operation of the Contact Centre. 8.Attrition , Shrinkage, roster mangement. 9.Managing PIP (Performance improvement Plan) of the team members

*Sales Team Leader * Minimum 1- 4 years of experience in a relevant Contact center in outbound voice process *Graduation mandate *Excellent communication in English * 6 days working *Virtual interview *Job location Nagpur HR yojita 9713451996

Independently handle recruitment for diverse hierarchical positions across all verticals ensuring efficient coordination & communication.Prepare & distribute weekly trackers, report & on boarding emails to facilitate efficient on boarding procedures. Required Candidate profile Maintaining database of potential candidates,facilitating quick access to candidates future openings.Conducting comprehensive skill assessment tests & interviews 2 evaluate candidate suitability

Heading HR functions of Manufacturing Plants Auto components/Transformer/Chemicals exposure will be preferred PMS, Organization Re-designing, Efficient subcontracting Exposure to Multi-layers and multi-locations will be preferred L&D, Engagement Required Candidate profile MSW/MBA(HR) 20-25 yrs Preferable from Manufacturing setup ERP/SAP exposure Can lead a multi-locations team Cost-effective approach Handle pressure Perks and benefits Corporate assignments Employee friendly policies

Leading BPO in Bangalore//Pune//Kolkata Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5LPA based on Last CTC Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT, SLA Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Role- Team Lead & Assistant Manager Required Experience Min 5 yrs in Order Management, Claims, Logistics and Supply Chain. Must have Team handling Exp on Papers( Team size 10+) Location- Pune CTC- 10-11 LPA WFO| UK Shifts Notice Period-0-30 days

Role: Team Leader: BPO Virtual Interview Location: Malad, Mumbai Qualification - Graduate Salary - Up to 6LPA -Depend on interview Experience - 1 year on paper experience as Team Leader in Travel domain in BPO. Shift - Day shift/6 Days working Required Candidate profile Travel domain exp. mandatory. Excellent communication skills Immediate Joiner required. If interested share CV @7696495267 Email: hr.skyway603@gmail.com HR Bhumika Gupta

Job Opportunity: Manager - Operations Location: Global On-site Options Available)IGT Solutions is seeking a highly skilled and experienced Manager of Operations to oversee and lead multiple client business operations in our Global Digital BPM Contact Center Services environment. As a key member of our leadership team, you will report directly to the Senior Manager Operations and manage a large team of 500-1000 FTEs across multiple business accounts. Key Responsibilities: Take ownership and responsibility for the P&L and overall Operations Management of 500+ FTE International Voice Customer Service Operations. Lead and drive both strategic and tactical operational direction for the operations team to achieve business goals. Interact closely with client stakeholders and internal leadership to ensure customer satisfaction and business success. Ensure all key performance metrics are met, including Staffing Adherence , Schedule Adherence , Customer Experience scores, and more. Lead cross-functional teams , including Voice , Back Office , WFM , Training , Quality , and more. Conduct weekly, monthly, and quarterly business reviews to monitor performance and implement changes as needed. Collaborate with teams such as Sales , Account Management , and Presales to expand business opportunities. Drive continuous improvements to enhance quality, CSAT , and business operations. Required Qualifications & Skills: 10-15 years of experience in BPO Operations at a leadership level, with a preference for Travel Operations experience. Deep knowledge of the Travel market , BPO competition, and industry trends. Graduation in any discipline. Lean or Six Sigma Green Belt/Black Belt certification (preferred). Proven ability to manage large teams, foster a team-oriented environment, and inspire leadership. Strong experience in data analysis , statistical process control , and problem-solving . Minimum 2 years of experience in a Senior Manager Operations role, managing International Travel accounts in Voice/Back Office Operations . Excellent communication (written and verbal) and interpersonal skills. Ability to collaborate with internal stakeholders and manage client relationships effectively. Personal Qualities: Motivated, innovative, and able to foresee market conditions. Strong people management and leadership skills with a collaborative approach. Confidence, flexibility, and resilience in a fast-paced, ever-changing environment. Integrity, commitment to delivering results, and a blend of a sales mindset In case interested, please share your resume on swapnil.gupta@igtsolutions.com- 7042379178 At IGT Solutions, we are committed to equal employment opportunities for all individuals, regardless of age, gender, race, religion, or any other factor. We promote an environment free from discrimination and harassment.

Leading BPO in Bangalore//Gurgaon Hiring For Team Leader/Assistant Manager International Banking Voice Process CTC UPTO 8LPA Require min 1 Year as Team Leader Experience in International BPO in Banking VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT, SLA Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Hi Job Enthusiasts! Greetings from ShiningStars! Hiring for Team Leader Key Account Manager | Shivajinagar, Bangalore Job Title: Team Leader, Key Account Manager Location: Shivajinagar, Bangalore Employment Type: Full-Time | On-Site We are looking for experienced Team Leader profiles for the role of Key Account Manager in Bangalore Shivajinagar . This is a fantastic opportunity for individuals with a solid background in ecommerce sales and team management to join a leading organization in the industry. Key Responsibilities: Team Leadership: Manage and lead a team of Key Account Managers, ensuring that targets are met and client relationships are nurtured and developed. Key Account Management: Oversee key accounts, focusing on strategy development, sales growth, and maintaining strong client relationships within the ecommerce space. Sales Strategy: Drive sales through effective account management, ensuring customer satisfaction and consistent revenue growth. Reporting & Analysis: Monitor and analyze sales performance, prepare detailed reports using Excel , and implement strategies to improve overall performance. Stakeholder Collaboration: Work closely with other departments to ensure seamless operations, client satisfaction, and address any key account concerns. Process Optimization: Continuously work on improving the account management process to drive better results and operational efficiency. Skills & Requirements: Education: Graduation is mandatory . Experience: Overall 4 years of experience in ecommerce sales . Minimum 1.5 years of experience in a Team Leader role is required. Prior experience as a Key Account Manager is mandatory . Compensation & Benefits: CTC: Up to 7 LPA , based on experience and qualifications. Additional perks and benefits as per company policy. How to Apply: Interested candidates with the relevant skills and experience, please share your updated CV via WhatsApp at 9696714723 . For more future opportunities, follow our hiring channel on WhatsApp: https://lnkd.in/dag_wY3c. #HiringNow #KeyAccountManager #TeamLeaderJobs #EcommerceSales #SalesLeadership #AccountManagement #ShivajinagarJobs #CareerOpportunities #SalesJobs #ApplyNow ReplyForward Add reaction

Designation- Team Lead Location- Malad West Shift- 24x7 Rotational Shift ( Including Night Shifts) 5 Days Working with 2 rotational week offs Immediate Joiners Preferred Responsibilities- Customer Service, Customer Support, and Customer Service Management skills Experience in achieving and maintaining high levels of Customer Satisfaction Excellent verbal and written Communication skills Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality. Oversee AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to maintain operational efficiency and effectiveness. Develop and implement strategies to reduce shrinkage and attrition rates through effective people management practices. Collaborate with other teams to resolve issues related to rostering, contact center operations, BPO operations, call center operations, team handling, TL responsibilities. Ensure compliance with company policies and procedures while driving business growth through innovative solutions. Interested candidates can connect for further details- Simran Rana- 9137514621

Required Exp- Min. 2 Years in International Customer Support(Voice) Process-Voice CTC- 4LPA - 6 LPALPA +variables 2 Way cab Notice- Immediate Graduates Only Location- Bangalore(Electronic city) Shifts: 24*7 Contact On 8769866443 Neha

Minimum 1 year experience in International IT Service Desk Graduate Need to work in US shifts CTC up to 6 lakh per annum Other allowances and incentives Both way cab Immediate joining Bangalore (Electronic City) - WFO contact 7568843370 Rishika Perks and benefits Annual Salary Increments Health Insurance Paid Off