1038 Kra Jobs - Page 5

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...

Leading BPO in Kolkata Hiring Operations Manager- International Voice Process Must be working as a Manager in BPO in International Voice Process Telecom Experience Preferred Handled Team Span of 100+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT,NPS, Attrition, Shrinkage CTC UPTO 18LPA based on Last CTC and Experience Candidate willing to relocate can also Apply Looking for Only Female candidates Role and Key Responsibilities: Monitor and manage client Service Level Agreements (SLAs); proactively identify gaps and implement improvement plans. Drive revenue growth by managing billable hours, forecasting, budgeting, and identifying opportunities for upsell...

Requirements : Team Leader Exp.in Voice Process is a Mandate Must be aware of shrinkage, attrition, AHT, NPS, CSAT and all KRAs & KPIs Must have 1 year exp in the same role & 5 years total Fin tech Process Exp. add advantage HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate. 4 - 5 Years of Overall exp in BPO. Graduation is mandate . Need excellent communication in English Should have handled a team of 15+

Hello Job Seekers, Greetings from Shining Stars ITPL!! We are seeking a dynamic and experienced Team Lead to oversee our operations in Bangalore . Location: Bangalore Shift: Day Shift, 6 working days with 1 rotational off Compensation: Offered CTC : Up to 7 LPA. - Final package and hike will depend on the last drawn salary or up to a 30% increase, based on the interview & communication assessment. ** On Paper experience as a Team lead in any customer care process/ Sales for at least 1.5 years into BPO is a must. ** Role and Responsibilities: Oversee daily team operations and ensure productivity. Monitor and evaluate key performance metrics, including shrinkage, attrition, Average Handle Time...

Job description: Team Lead - Social Media Escalations (Instagram, Facebook, twitter, YouTube) - (Blended Voice) Location: Bangalore Salary: 3.5 LPA to 5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or Customer care escalations (non-voice) is mandatory. Contact: Charlie HR: 7330616341 (Only WhatsApp Mention for which role your applying social media TL ) Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for over...

We are seeking an experienced Team Leader Operations to manage and drive performance for Amazon Customer Support teams. The ideal candidate will lead by example, ensure operational excellence, and foster a collaborative, high-performing environment. Key Responsibilities Team Performance Management: Drive overall team performance and ensure timely completion of assigned tasks. Issue Resolution: Handle escalations and resolve complex queries through proper channels. Reporting: Compile and publish performance reports (Daily/Weekly/Monthly) for management review. Collaboration: Coordinate with Team Leaders, Trainers, and Managers to address process challenges and resource needs. Leadership & Mot...

Job Title: National Head - Sales Training and Audit Company: MNC Cosmetic Locations: Delhi About Us: Advanced Hair Studio is a leading provider of hair replacement solutions, committed to restoring confidence in individuals experiencing hair loss. We are seeking a Sales Training and Audit Specialist to join our team and play a pivotal role in enhancing sales performance and ensuring the highest standards of customer satisfaction. Job Description: As a National Head - Sales Training and Audit at Advanced Hair Studio, you will be instrumental in improving our sales team's capabilities and ensuring adherence to top-tier sales processes. You will collaborate closely with sales teams, managers, a...

Hello Job Seekers, Greetings from Shining Stars ITPL!! We are seeking a dynamic and experienced Team Lead to oversee our operations in Bangalore. The ideal candidate will manage team performance, drive customer satisfaction, and implement effective operational strategies. Location: Bangalore Budget - Upto 6 LPA ** On Paper experience as a Team lead in any customer care process for at least 1 year into BPO is a must and the candidate should be fluent in HINDI . ** Role and Responsibilities: Oversee daily team operations and ensure productivity. Monitor and evaluate key performance metrics, including shrinkage, attrition, Average Handle Time ( AHT ), and customer satisfaction ( CSAT ), impleme...

Position: MIS Executive Location: Lower Parel Requirements: Power BI and advanced Excel are mandatory. Excellent English communication is a must. Work Schedule: Friday, Saturday, and Sunday are working days. One day off between Monday to Thursday. Job Summary: The MIS Specialist/Analyst is responsible for managing and optimizing the organization's information systems, ensuring that the business's data is accurately processed, stored, and analyzed to support decision-making processes. Key Responsibilities: Data Management & Reporting: Develop and maintain management information systems and databases to ensure accurate data capture and reporting. Design and implement regular and ad-hoc reports...

Position: MIS Executive Location: Lower Parel Requirements: Power BI and advanced Excel are mandatory. Excellent English communication is a must. Work Schedule: Friday, Saturday, and Sunday are working days. One day off between Monday to Thursday. Job Summary: The MIS Specialist/Analyst is responsible for managing and optimizing the organization's information systems, ensuring that the business's data is accurately processed, stored, and analyzed to support decision-making processes. Key Responsibilities: Data Management & Reporting: Develop and maintain management information systems and databases to ensure accurate data capture and reporting. Design and implement regular and ad-hoc reports...

Position: MIS Executive Location: Lower Parel Requirements: Power BI and advanced Excel are mandatory. Excellent English communication is a must. Work Schedule: Friday, Saturday, and Sunday are working days. One day off between Monday to Thursday. Job Summary: The MIS Specialist/Analyst is responsible for managing and optimizing the organization's information systems, ensuring that the business's data is accurately processed, stored, and analyzed to support decision-making processes. Key Responsibilities: Data Management & Reporting: Develop and maintain management information systems and databases to ensure accurate data capture and reporting. Design and implement regular and ad-hoc reports...

Position: MIS Executive Location: Lower Parel Requirements: Power BI and advanced Excel are mandatory. Excellent English communication is a must. Work Schedule: Friday, Saturday, and Sunday are working days. One day off between Monday to Thursday. Job Summary: The MIS Specialist/Analyst is responsible for managing and optimizing the organization's information systems, ensuring that the business's data is accurately processed, stored, and analyzed to support decision-making processes. Key Responsibilities: Data Management & Reporting: Develop and maintain management information systems and databases to ensure accurate data capture and reporting. Design and implement regular and ad-hoc reports...

Position: MIS Executive Location: Lower Parel Requirements: Power BI and advanced Excel are mandatory. Excellent English communication is a must. Work Schedule: Friday, Saturday, and Sunday are working days. One day off between Monday to Thursday. Job Summary: The MIS Specialist/Analyst is responsible for managing and optimizing the organization's information systems, ensuring that the business's data is accurately processed, stored, and analyzed to support decision-making processes. Key Responsibilities: Data Management & Reporting: Develop and maintain management information systems and databases to ensure accurate data capture and reporting. Design and implement regular and ad-hoc reports...

Hi Job Seekers Greetings from ShiningStars Opening for Team Lead E-commerce Voice Process (Lucknow) We are inviting applications for the position of Team Lead for an e-commerce escalation inbound voice process based in Lucknow. This is strictly a mid-level requirement, and only experienced candidates meeting the eligibility criteria will be considered. Position: Team Lead Inbound Voice Location: Lucknow Preferred Candidates: Residents of Lucknow or Uttar Pradesh Client: E-commerce Process Shift: Day Shift, 6 working days with 1 rotational off Contact: 9696714723 (Homa) Eligibility Criteria A minimum of 3 years of total BPO experience. At least 1 year of documented Team Lead experience. Stron...

Dear Candidates, We hiring for the Team leader and Assistant Manager( Collection process) Immediate joiners required Job location- The Work Villa , Sudarshan Building,1st Floor , 27 whites road , peters colony Royapetta , Chennai - 600014 Minimum 1 year of experience required as Team Leader and Assistant Manager in collection or recovery process Roles and Responsibilities Manage a team responsible for collection of outstanding debts from customers. Oversee daily operations, ensuring timely follow-ups on overdue payments. Develop strategies to improve collections efficiency and reduce delinquencies. Collaborate with internal stakeholders to resolve customer queries and issues. Analyze perform...

Dear Connections, Hiring Team Lead (E-commerce Escalation Inbound Voice Process) Bangalore We are looking for an experienced Team Lead for an E-commerce escalation inbound voice process. This is a mid-level hiring, and we will not be considering freshers for this position. The ideal candidate must be strong in communication, team management, and BPO operational hygiene. Location: Bangalore Client: Leading E-commerce Brand Work Mode: Day Shift, 6 days working with 1 rotational off Position Level: Mid-Level Hiring Required Qualifications and Experience Minimum 3 years of total BPO experience. Minimum 1 year of experience as a Team Lead with relevant supporting documents. Strong fluency in Engl...

We are looking for a highly skilled and experienced Quality Team Leader to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. The ideal candidate will have a strong background in quality assurance and leadership, with excellent communication and problem-solving skills. Roles and Responsibility Lead the quality team in developing and implementing effective quality control processes. Conduct regular audits to ensure compliance with industry standards and company policies. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Develop and maintain quality metrics and reports to track performance. Provide training and coaching to team memb...

Key Highlights: Responsibilities: Performance & Talent Management: Design and implement performance management programs, career development plans, and succession planning. Identify best practices in talent management and organizational effectiveness. Work closely with the Rewards & Performance Management Head to align strategies. Payroll & Attendance Management: Coordinate and evaluate attendance management per month though ERP system. Put Input in Payroll and compliance. Manage the payroll, compliance & attendance. Job Evaluation & Competency Development: Establish and maintain job evaluation methodologies to determine fair compensation structures. Define competencies, skills, and performan...

Role & responsibilities 1. Candidates must have experience into handling a good team size and must be aware about his KRAs and KPIs. 2. Candidate must be from Outbound Voice Process. 3. Candidate should have strong knowledge of Attrition, Shrinkage and Manpower calculation. 4.Candidate must have experience of 2+ years on the same designation. 5. Candidate should be aware of Dialer / Tele sales / Lead Generation / Lead distribution / Tracking Team Target / Implementing Sales strategies. 6 Excellent in Excel Preferred candidate profile On paper designation on AM is required for AM role BPO industry How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com o...

Role & responsibilities 1. Candidates must have experience into handling a good team size and must be aware about his KRAs and KPIs. 2. Candidate must be from Outbound Voice Process. 3. Candidate should have strong knowledge of Attrition, Shrinkage and Manpower calculation. 4.Candidate must have experience of 2+ years on the same designation. 5. Candidate should be aware of Dialer / Tele sales / Lead Generation / Lead distribution / Tracking Team Target / Implementing Sales strategies. 6 Excellent in Excel Preferred candidate profile On paper designation on AM is required for AM role BPO industry How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com o...