806 Kra Jobs - Page 5

we are looking for Team leader or AM, Qa for MNC company, Salary package is open, Need Experience on paper, Walk-in Interview Good English speaking skills, good knowledge about you Designation, Interested call now HR Salman 7666535407

we are looking for Team leader or AM, Qa for MNC company, Salary package is open, Need Experience on paper, Walk-in Interview Good English speaking skills, good knowledge about you Designation, Interested call now HR Salman 7666535407

we are looking for Team leader or AM, Qa for MNC company, Salary package is open, Need Experience on paper, Walk-in Interview Good English speaking skills, good knowledge about you Designation, Interested call now HR Salman 7666535407

we are looking for Team leader or AM, Qa for MNC company, Salary package is open, Need Experience on paper, Walk-in Interview Good English speaking skills, good knowledge about you Designation, Interested call now HR Salman 7666535407

We are looking for Team leader and Quality analyst Team leader should have overall 5years experience in which 2years as a TL. Salary upto 6lpa depends, Need on paper experience, Telephonic Interview Interested call now HR Salman 7666535407

We are looking for Team leader and Quality analyst Should atleast have 1 year of on paper experience Salary upto 5lpa depends, Need on paper experience, Telephonic Interview Interested call now HR Salman 7666535407

Walk-in Drive || HCLTech is Hiring for Team Leads & Sr. Team Leads on 15th & 16th Oct'25 || Shollingnallur Location POC: Shinaz/Yuvapriya/Suriyapriya Shift Timings: US Shift Timings Timings & Venue: 10:30AM - 2:00PM No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119 JOB SUMMARY The Candidate is responsible for overseeing daily operations for a team of 15 to 25, ensuring production targets are met with quality output. Additionally responsible for maintaining compliance, standards and following regulations. The Team Lead will coordinate between Front End users, management and client for streamlined performance. KEY WORDS International call c...

Job Overview We are seeking a dynamic and experienced HR & Operations professional with proven expertise in manufacturing policies, EPC, Chemical, or Oil & Gas sectors. The ideal candidate will have hands-on experience in SOPs, ISO documentation, MIS, PMS, payroll, and HRMS systems , with a strong ability to manage both people and processes efficiently. Role & responsibilities Key Responsibilities Operations (50%) Develop, implement, and monitor manufacturing policies, SOPs, and ISO standards . Ensure compliance with quality management systems and maintain audit readiness. Drive operational excellence and streamline workflows across departments. Prepare and maintain daily, weekly, and monthl...

As an HR Intern at our company, you will play a crucial role in various HR functions. Your responsibilities will include: - Assisting in hiring, scheduling, evaluating, counselling, disciplining, motivating, and coaching employees. - Supporting the campus placement hiring program and contributing to hiring strategies. - Participating in KRA and performance management implementation. - Monitoring and tracking employee relations issues, ensuring resolution and follow-up. - Conducting employee training, development activities, and rewards and recognition programs. You will also: - Review employment applications and background check reports. - Maintain accurate employee records and files. - Help...

Opening for Insurance Team Leader- Domestic Process: (Work from office) Locations : 1. Vadapalani, Chennai & Aminjikarai, Chennai 2. Begumpet, Hyderabad 3. BTM Layout, Bengaluru Details : Experience : Min 2 years as a TL, or Manager in the Sales dept. (Must have on-paper experience) Shifts : 9 Hrs, Day Roles and Responsibilities: This is a full-time, on-site Sales Team Lead role. The Sales Team Lead will be responsible for managing the sales team, ensuring excellent customer service, analyzing sales data, and communicating with clients. The role will involve leading and motivating the team to meet sales targets and drive business growth. Qualifications Analytical Skills and Team Management a...

Someone who is having hands-on experience of implementing HR practices, policies, can handle Compliances, Payroll, employee Grievances, Leave & Attendance , Emp Onboarding, Legal, Exit Formalities. Should have knowledge of Manufacturing Industries

Role: Customer Support Executive (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 1 year of experience in International Customer Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Zainab- 9251688430

Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Co...

MetLife ADA Workforce Solutions is a fee-based service that supports customer compliance with the accommodation requirements of the Americans with Disabilities Act (ADA) and Pregnant Workers Fairness Act (PWFA) and is available to hired, US Employees. MetLife's accommodation services do not apply to applicants, former employees, or expatriates. Work allocation Processing Reporting Meeting SLA including Performance guarantees Staffing Management Maintain regulatory compliance Customer interactions Job Responsibilities Manage teams and ensure SLAs are met including demand and capacity management Review/generate reports to monitor performance Monitor transactions on an ongoing basis and take co...

Roles and Responsibilities Conduct quality audits, analysis, monitoring, and tools to ensure adherence to quality standards. Perform call calibration, feedback sessions, KPI tracking, AHT management, CSAT calculation, and KRA/KPI reporting. Identify areas for improvement through quality tools such as 7QC and implement corrective actions. Collaborate with team members to maintain high-quality service delivery. Desired Candidate Profile 4-9 years of experience in BPO industry with expertise in Quality Management. Bachelor's degree (B.Tech/B.E.) in Any Specialization. Strong understanding of Quality Management principles and practices. Proficiency in using various Quality Tools like Call Audit,...

Job description Job Title: Quality Team Leader ( Insurance Process Sales ) Location: Gurgaon (Sector 18) Company: Globiva Work Mode: Work from Office Working Days: 6 Days (Fixed Off) About the Role: We are looking for a Quality Team Leader with proven experience in managing a QA team within the Life Insurance domain. The ideal candidate should be well-versed in call audits, calibrations, QC tools, and performance monitoring to ensure compliance, accuracy, and customer satisfaction. Key Responsibilities: Lead, mentor, and manage the Quality Analysts (QAs) team. Conduct call audits to evaluate communication, compliance, and accuracy of customer interactions. Drive call calibrations with intern...

Job description Conduct assigned SOW compliance audits. Performs RCA on all compliance issues. Drive action plans for identified gaps Support & guide staff on quality related as a part of their career development plans. People Management - Lead large team of Quality. Skilled in working with inbound, outbound & blended (Voice & email) environment. Required Candidate profile CANDIDATES HAVING CALL CENTRE EXPERIENCE ONLY APPLY Candidate must proficient in Hindi / English & any other south regional language. Ability to manage a Quality Compliance Team and familiar with Telecom KRA deliverables. Should have excellent knowledge of MS Office. Should have sound knowledge of 7 quality tool for compil...

An HRBP serves as a strategic partner to business leaders, aligning HR initiatives with organizational goals to drive performance and foster a positive workplace culture. This role involves consulting with management, implementing HR strategies.

Dear Applicant, Hiring for KRA Operations & Compliance (SEBI Guidelines) - Manager / Senior Manager Location - Ahmedabad, GIFT City General Shift Notice - upto 2month Domain - Compliance & KYC Registration Agency Role - Senior Manager - Minimum - 10+years of exp in KRA , IFSC, SEBI (Compliance) - Domestic exp only ctc upto - 25lpa Manager - Minimum - 7+years of exp in KRA , IFSC, SEBI (Compliance) - Domestic exp only ctc upto - 15lpa Key Responsibilities: Act as the designated Principal Officer as per IFSCA and KRA regulatory framework. Ensure overall compliance with IFSCA regulations, KYC norms, and data privacy standards. Supervise end-to-end KRA operations, including onboarding, data vali...

Opening: Senior Team Lead End-to-End RCM Operations | Prochant Location: Chennai Experience: Minimum 8+ years in End-to-End RCM Operations Shift: Night Shift (US Process) Work Mode: Work from Office About the Role: Prochant is seeking a dynamic and experienced Team Lead (or Acting Senior Team Lead ) to oversee End-to-End Revenue Cycle Management (RCM) Operations . The ideal candidate will have strong domain knowledge, proven leadership abilities, and a track record of driving operational excellence while ensuring client satisfaction. Key Responsibilities: • Manage and oversee complete RCM operations Charge Entry, Coding, Billing, Payment Posting, Denial Management, and AR follow-up. • Lead a...

Requirements of Team Leader Minimum 1 year of International BPO Experience AS A TL Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must be from International BPO industry Comfortable for 24X7 shifts Excellent Communication HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate Under Grads can apply Immediate joiner Need excellent communication Should have handled a team of 15+ people Internal exp Will Work

We're hiring for International Voice Process (non-sales, non-target). Min. 3 months exp. required. Salary up to 45k in-hand + incentives. Noida. 5-day week. Both-way cab. 1-day virtual interview. Apply now! Call Anam- 8287897782 Required Candidate profile We are looking for immediate joiners Excellent communication skills required Who has Exp of International calling Perks and benefits Both side cab Insurance Gratuity PF Incentives

Key Responsibilities Team Leader (International Voice Process) Lead & Manage : Guide a team of voice agents to achieve and exceed SLA targets in Quality, AHT, CSAT, and Attendance . Performance Monitoring : Monitor live calls, dashboards, and metrics; provide timely feedback and coaching to agents. Escalation Management : Handle escalated customer queries promptly to ensure effective resolution. Team Engagement : Conduct daily huddles and weekly performance reviews while maintaining high team motivation. Cross-Functional Collaboration : Work closely with QA, Training, and Workforce teams to drive continuous performance improvement. Reporting & Analysis : Prepare performance reports and atten...

Roles and Responsibilities Design and deliver training programs for new hires, focusing on product knowledge, soft skills, and process orientation. Develop and maintain training materials, including presentations, manuals, and online resources. Conduct regular performance evaluations to identify areas of improvement for employees' skill development. Collaborate with team members to resolve issues related to product quality, customer satisfaction, or employee performance. Provide coaching sessions to improve communication skills among team members. Desired Candidate Profile 1-6 years of experience in BPO industry with expertise in KPI analysis (KPI), OJT (On-the-job training), TNA (Training N...

( ATLEAST 1 YEAR INTERNATIONAL CHAT EXPERIENCE MENDATORY) Role & responsibilities Resolve International customer queries Over Chat. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Chat handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile Proven customer support...