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1.0 - 6.0 years
1 - 4 Lacs
jaipur
Work from Office
We are at Teleperformance hiring for Team leader Location -Jaipur Requirements: Must be graduated Good communication skills required Have good knowledge of attrition and shrinkage. Or operation matrics Responsibilities: Ensure KPIs & KRAs are met Drive Attrition Control initiatives Lead team performance improvement Manage shrinkage reduction strategies Monitor CSAT, TAT, AHT metrics Interested candidates reach me on this mail id: rozy.rozy1@teleperformancedibs.com
Posted 2 weeks ago
4.0 - 6.0 years
7 - 8 Lacs
ahmedabad, india
Work from Office
JD attached
Posted 2 weeks ago
2.0 - 5.0 years
5 - 6 Lacs
udaipur, india
Work from Office
JD attached
Posted 2 weeks ago
7.0 - 12.0 years
7 - 12 Lacs
gurugram
Work from Office
Role and Position: Manager HR & Recruitments Exp.: 6-10 Years Academic: Any Graduate+ MBA HR /PGDM Preferred Location: Gurgaon Key Responsibilities: 1. End to End Talent Acquisition & Talent Management across the business Verticals in IT and Non-IT domains. 2. In-depth knowledge and experience in Designing and Implementation of the overall Recruitment Cycle business requirements. 3. Source and screen CVs from Job Portals , Social Media Networking Sites like LinkedIn, FB & Other job boards for open talent requirements. 4. Conduct Preliminary Profile Screening, Shortlisting and technological assessments as per given JDs and specification 5. Design and Develop job Description, Competency Matrix...
Posted 2 weeks ago
12.0 - 22.0 years
15 - 25 Lacs
gurugram
Work from Office
Role: AGM -DGM Corporate HR Exp 12+Years Location- Sector 44 Gurugram Role & responsibilities: 1. HR Planning, Budgeting, Forecasting of Multiple Business Verticals and Laid down AOP of business & Operating plans 2. Provide Strategic direction for setting up the HR function in line with the organizational business plans and facilitate the execution of organizational HR plans and policies. 3. Ensure Competitive positioning of group in the talent market by regularly updating the organizations positioning through conducting regular benchmark exercises, periodic review of organization structure, lines of control and delegation of authority. 4. Ensure availability of critical skill sets and compe...
Posted 2 weeks ago
5.0 - 10.0 years
5 - 7 Lacs
gurugram
Work from Office
Role & responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. Be ...
Posted 2 weeks ago
12.0 - 20.0 years
10 - 20 Lacs
bengaluru
Work from Office
Job Description: Manager, Service Delivery Manager, India Job Title - Manager, Service Delivery, India Report to - Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, Critical leadership will be expected during this exciting and transformative time for the company - a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Honing and leading the improvement team for delivery infrastructure. Managing finances and budget. In this role, you will lead and manage the internal delivery teams to rev...
Posted 2 weeks ago
10.0 - 20.0 years
12 - 20 Lacs
gandhinagar, ahmedabad
Work from Office
Act as Principal Officer for IFSCA/KRA Ensure KYC IFSCA compliance & data privacy Lead KRA ops: onboarding data check record review Liaise with IFSCA FIU-IND Manage filing audit MIS Coordinate with IT Legal Risk Audit & external stakeholders Required Candidate profile Min 10 yrs BFSI experience with 3–5 yrs in compliance or KYC leadership Mandatory KRA CKYC AML experience Strong knowledge of IFSCA SEBI FIU IND Skilled in audits & inspections & risk control Perks and benefits 40% additional Performance Bonus + Mediclaim
Posted 2 weeks ago
4.0 - 9.0 years
6 - 6 Lacs
hyderabad, pune
Work from Office
Greetings, We are looking for MIS Analyst for International MNC/BPO Company in Pune and Hyderabad. Required Candidate Profile Minimum experience of 2 years with 12-18 months of relevant experience in similar role Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques Excellent knowledge of MS Office Good written and verbal communication skills, including experience communicating technical information to non-technical staff Good analytical and communication skills Experience in usage of reporting tools like Avaya/Cisco Job duties and responsibilities RCAs on daily, weekly, monthly and quarterly basis Data preservatio...
Posted 2 weeks ago
4.0 - 8.0 years
1 - 4 Lacs
chennai
Work from Office
Description: Tele Leader NOTE : Kindly mention my name " NIVETHA " in the entry form or interview form and give me the call once you reach the office. Company : Casagrand Builder Private Limited Location : Chennai, Tamil Nadu, India Experience : 4 - 8 years Preference: Female & Male candidates Working Hours: General shift Language preferred : Telugu, Tamil, Kannada, Hindi Contact Person : Nivetha HR (7418332502) Role & responsibilities Should be flexible towards rotational shifts, Extensions, and weekend working Achieve Daily, weekly, and monthly set Targets for the team. Should achieve 6500 calls per month per agent (dialed) & 100% achievement on allocation target To achieve a minimum of 80...
Posted 2 weeks ago
2.0 - 7.0 years
2 - 5 Lacs
kolkata, jaipur
Work from Office
We are looking for a skilled Team Leader to join our Operations team in the International sector. The ideal candidate will have 2 to 5 years of experience and be based in TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. Roles and Responsibility Lead and manage a team of operations professionals to achieve business objectives. Like a Rostering, Shrinkage, Attrition, AHT, CSAT, SLA Management, People Management Skills, Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to resolve issues and enhance customer satisfaction. Analyze performance metrics and provide feedback to team members. Ensure compliance with company polic...
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
dadra & nagar haveli, nagar
Work from Office
Hamilton Housewares Pvt.Ltd. is looking for Supervisor to join our dynamic team and embark on a rewarding career journey Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before...
Posted 2 weeks ago
1.0 - 6.0 years
1 - 4 Lacs
thane
Work from Office
We are at Teleperformance hiring for Team leader -collection process Location -Thane Days working -6 days Requirements: Must be graduated Should have good knowledge in banking collection in BPO. Have good knowledge in dialer. Minimum 1 year of experience is required as a Team leader Responsibilities: Lead & develop team, drive results: shrinkage, attrition, AHT, CSAT Ensure KRA compliance, implement strategies: attrition control, shrinkage control Interested candidates reach me on this mail id : rozy.rozy1@teleperformancedibs.com
Posted 2 weeks ago
2.0 - 5.0 years
1 - 4 Lacs
aurangabad
Work from Office
Pawan Precision is looking for Supervisor to join our dynamic team and embark on a rewarding career journey Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Posted 2 weeks ago
4.0 - 9.0 years
2 - 5 Lacs
hyderabad
Work from Office
Roles and Responsibilities Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction. Oversee inventory management, including receiving, storing, and issuing stock to meet business needs. Develop and implement effective sales strategies to drive revenue growth and improve profitability. Ensure compliance with company policies, procedures, and regulatory requirements. Supervise a team of staff members, providing guidance on tasks and resolving issues as needed.
Posted 2 weeks ago
6.0 - 8.0 years
13 - 17 Lacs
chennai
Work from Office
Role : The primary objective of this role is to drive EMI business in the designated territory. Brand Mapping & OEM coordination. Incumbent will need to have experience in acquiring and manage ISPs to drive EMI Volume and increase counter share. The candidate is expected to be well connected in the CDIT/CD industry. Ability to independently drive EMI Volume and ensure MOM Growth. Achieving monthly and quarterly EMI (Brand & Bank) targets as assigned. Build, manage ISP channel and scale business & Market Visits as per the Beat Plan. Key Skills Required: Experience 6-8 years Strong understanding of Client and requirements and requirements. Self-motivated & Self Driven with a zeal to perform. E...
Posted 2 weeks ago
1.0 - 5.0 years
1 - 2 Lacs
noida
Work from Office
Job Opportunity at iEnergizer: Team Leader - Operations. Whatsapp or call @8447354810 HR Shivam Upadhyay Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at shivam.upadhyay @ienergizer.com . For queries, reach out to 8447354810 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Strong time ...
Posted 2 weeks ago
2.0 - 7.0 years
9 - 13 Lacs
virar
Work from Office
Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...
Posted 2 weeks ago
2.0 - 7.0 years
9 - 13 Lacs
surat
Work from Office
Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...
Posted 2 weeks ago
2.0 - 7.0 years
9 - 13 Lacs
patna
Work from Office
Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...
Posted 2 weeks ago
2.0 - 7.0 years
9 - 13 Lacs
nashik
Work from Office
Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...
Posted 2 weeks ago
2.0 - 7.0 years
9 - 13 Lacs
dhanbad
Work from Office
Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...
Posted 2 weeks ago
2.0 - 7.0 years
9 - 13 Lacs
bhopal, nagar
Work from Office
Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...
Posted 2 weeks ago
2.0 - 7.0 years
9 - 13 Lacs
pune
Work from Office
Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...
Posted 2 weeks ago
2.0 - 7.0 years
9 - 13 Lacs
noida, nagar
Work from Office
Oversee and manage the Digital Typing Publishing (DTP) team to ensure timely and high-quality academic content production. Develop, plan, and implement strategies for academic operations management to streamline workflow efficiency. Supervise the creation of academic resources, including Tests, Assignments, DPPs, DHAs, PPTs, and Practice Sheets. Ensure proper formatting and structuring of documents using CorelDraw, InDesign, MathType, and MS Office tools (Word, Excel, PowerPoint). Manage and optimize Google Sheets for data organization and reporting purposes. Provide training and mentorship to DTP Associates/Junior Associates for skill enhancement and professional growth. Ensure accuracy and...
Posted 2 weeks ago
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