349 Kra Jobs - Page 3

KPMG India is looking for Analyst - OFSAA Analyst - OFSAA to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support for strategic initiatives.Develop and maintain models to support forecasting, budgeting, and other planning processes.Reporting and Dashboards:Design and create comprehensive reports and dashboards to track key performance indicators (KPIs) and metrics.Automate reporting processes to improve efficiency and accuracy.Trend Analysis:Identify trends and patterns in data to help anticipate opportunities and challenges.Provide insights on market trends, competitor analysis, and industry benchmarks.Decision Support:Assist senior management in making informed decisions by providing data-driven recommendations.Evaluate the impact of proposed strategies on business outcomes.Process Improvement:Identify areas for process improvement and efficiency gains based on data analysis.Collaborate with teams to implement changes and measure the impact.

Key Responsibilities: Supervise and mentor a team of customer service executives handling inbound calls. Manage team performance through regular feedback, coaching, and performance reviews. Ensure effective rostering and shift management for optimal coverage. Ensure prompt, courteous, and accurate responses to all customer inquiries. Monitor calls to ensure quality and adherence to customer service standards. Handle escalated calls and resolve complex customer issues efficiently. Monitor daily service levels and call metrics (AHT, CSAT, FCR, etc.) Analyze call trends and provide insights to improve process efficiency. Ensure adherence to standard operating procedures (SOPs) and compliance policies. Identify training needs and assist in delivering training sessions. Drive continuous learning and skill development within the team. Prepare daily/weekly/monthly performance reports. Share actionable insights with management to improve customer service operations Qualifications: Bachelors degree in business, marketing, or a related field (or equivalent experience). 5+ years of customer service experience, with at least 3 year in a leadership or supervisory role. Strong leadership and people management skills Excellent communication and interpersonal skills Problem-solving and conflict resolution abilities Proficiency in CRM tools and call center technologies Analytical mindset with data-driven decision-making Preferred Qualifications: Experience in a specific industry related to the company products or services. Knowledge of customer service techniques and methodologies. Compensation and Benefits: Competitive base salary plus performance-based incentives. Health insurance , Unlimited Incentives. How to Apply Interested candidates can share their updated CV at himanshiverma@policybazaar.com or WhatsApp at 9069719390 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Reason for Change Current Location

As an HR Manager, you will need to have a minimum of 8-10 years of experience in the field. The ideal candidate should be a male aged between 35-45 years. A background in HR or an MBA in HR is preferred. You must have a thorough understanding of HR policies, Key Performance Indicators (KPI), and Key Result Areas (KRA). It is essential that you are a local candidate from Ludhiana to be considered for this full-time position. The salary offered is in the range of 50-55k CTC. In this role, you will be responsible for managing HR functions and ensuring compliance with company policies. You will be entitled to benefits such as paid time off and Provident Fund. Additionally, a yearly bonus may be provided based on performance. The ideal candidate should hold a Master's degree and have a minimum of 10 years of experience in HR. Proficiency in English, Hindi, and Punjabi languages is preferred. The work location will be in Ludhiana, Punjab, and the job will require day shift availability. If you meet the specified criteria and possess the necessary qualifications and experience, we encourage you to apply for this opportunity to contribute to our organization's HR operations.,

Role & responsibilities Resolve International customer queries Over Chat. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Chat handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile ( Min 1 Year Experience In international Chat) Proven customer support experience or experience as a Client Service Representative. 35+ WPM Typing speed with 90+ Accuracy. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Salary Up to 4.33 LPA ( Salary is totally depend over Experience ) Both side cab Loyalty Bonus Incentives For Any Further Query & for Active Response share me your updated CV over WhatsApp :- Aditya Choudhary (HR)- 8920936468 (Share CV on Whatsapp No Calls) (aditya.choudhary1@techmahindra.com) Divyansh (HR) - 9032269270 (Share CV on Whatsapp No Calls) (dj00865836@techmahindra.com)

NAB is looking for Analyst to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support for strategic initiatives.Develop and maintain models to support forecasting, budgeting, and other planning processes.Reporting and Dashboards:Design and create comprehensive reports and dashboards to track key performance indicators (KPIs) and metrics.Automate reporting processes to improve efficiency and accuracy.Trend Analysis:Identify trends and patterns in data to help anticipate opportunities and challenges.Provide insights on market trends, competitor analysis, and industry benchmarks.Decision Support:Assist senior management in making informed decisions by providing data-driven recommendations.Evaluate the impact of proposed strategies on business outcomes.Process Improvement:Identify areas for process improvement and efficiency gains based on data analysis.Collaborate with teams to implement changes and measure the impact.

Hi Job Seekers We have an opportunity for the role of Assistant Manager Role in Lucknow for domestic Voice Process. Job Title: Assistant Manager Operations (E-commerce Voice Process) Location: Lucknow, Uttar Pradesh Industry: BPO / Customer Service (E-commerce Voice Support) Work Mode: Work from Office (Relocation assistance not provided) Employment Type: Full-Time, Permanent Open for PAN India Candidates willing to relocate to Lucknow About the Company We are a leading BPO partner for India’s top-tier e-commerce platforms. Known for operational excellence and customer-centric solutions, we deliver high-quality voice support across the country. To strengthen our growing team in Lucknow, we are looking for an experienced and dynamic Assistant Manager – Operations with a proven track record in managing large teams in the BPO and e-commerce voice process domain . Role Overview As an Assistant Manager – Operations , you will be responsible for driving team performance, enhancing operational workflows, and delivering excellent customer service across voice-based processes. You will be the bridge between leadership and the support floor, focusing on KPIs, compliance, team morale, and escalation management. Key Responsibilities Lead and manage voice-based customer service operations for an e-commerce process Drive SLA compliance across AHT, CSAT, FCR, and Quality metrics Manage a team of TLs, QAs, and CSRs to ensure consistent performance Conduct team reviews, performance appraisals, and development planning Manage shift schedules, rosters, and real-time floor operations Handle client communication and escalations effectively Identify operational gaps and implement continuous improvement initiatives Work closely with cross-functional departments (HR, QA, Training, WFM) Generate and share detailed reports with stakeholders and senior leadership Eligibility Criteria Minimum 5 years of experience in the BPO industry , specifically in customer service At least 2 years of relevant experience in an Assistant Manager role or similar capacity Must have handled voice-based e-commerce customer support processes Graduation in any stream is mandatory Excellent English communication, team leadership, and analytical skills Willingness to work in rotational shifts (6 days working) Immediate joiners or candidates with a notice period of less than 15 days preferred Compensation Annual Salary: Up to 5.5 LPA (based on current CTC and relevant experience) Quarterly Performance Bonus as per company policy Opportunity to work with one of India’s fastest-growing e-commerce support partners Interview Mode: Virtual Relocation: Candidates from PAN India are welcome (no WFH option) How to Apply Interested and eligible candidates can share their updated resume on WhatsApp with Homa at 9696714723 (If unavailable, kindly leave a message with the subject line: AM Lucknow – E-commerce Voice .) Stay Updated on More Openings WhatsApp Hiring Channel: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 #AssistantManagerJobs #BPOJobs #EcommerceSupport #VoiceProcess #LucknowHiring #CustomerServiceCareers #AMHiring #SeniorOperations #TeamHandling #PanIndiaHiring #ApplyNow #NaukriHiring #LeadershipRole #OperationsManager #VoiceSupportJobs

Maatrum is India's first Online Real Estate Title Verification Company powered by technology. Established as a Real-Estate technology company in April 2015 in the Registrar of Companies in Chennai under the Companies Act 2013. Our team of real estate lawyers utilizes our robust and proprietary technology platform to procure real estate documents directly from government databases. Our software helps them create accurate reports faster than ever before. Role & responsibilities Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology team to improve the software further Adhere to client requirements to ensure KPIs are met: Ensure the operations teams are aligned on the KPIs committed to the customer. Understand the current KRA and KPIs set for the paralegal team. Improve the same. Understand the current product, the mode of delivery, and the process used. Improve the process to maximize the efficiency/productivity of the operations team. www.maatrum.com Understand the current organizational structure of the operations team & the quality of talent/skills available. Improve on the same. Understand the training needs of the team. Real-time queue monitoring for chats/emails and managing it to meet the Targets. Also, monitoring the queue for any spike in the volume or any critical issues on the production floor so as to communicate to the client's internal management. Actively participate in the Weekly Operations Call with Manager & Operations Head to discuss the achieved target for the week/month and the root cause of the failures as well as the action plan to minimize them. Act as a people manager to drive culture, and emphasize engagement and retention initiatives on the floor. Ensure the team is well motivated. Plan and implement a training calendar for continuous improvement and up-skilling. Create a robust performance management system to reward the top performers and also to identify those who need support. Play a key role in hiring to ensure the quality of talent continues to improve Taking care of performance management by identifying improvement opportunities, providing effective feedback, coaching, training, and stimulating the career advancement of the team members within the project or lateral movement Motivate the team members and distribute the task equally among the team members. Monitor and Audit emails & chat responses of each individual of the team and coach them to enhance their knowledge and skills. Ensure the attrition rate is within the acceptable limits and work towards zero attrition. Preferred candidate profile Excellent written and verbal communication skills in English and regional Language Very strong people person with excellent interpersonal skills Tech-savvy

Do - Professionally handle incoming calls from customers and ensure that issues are resolved both promptly and thoroughly - Demonstrate patience in all customer interactions, including maintaining a pleasant and professional tone - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer - Maintain broad knowledge of client products and/or services - Offer additional products and/or services as needed - Prepare complete and accurate work including appropriately notating accounts as required - Track, document and retrieve information in call tracking database - Ensure service delivered to our customer meets contractual Key Performance Indicators (KPIs) - Participate in activities designed to improve customer satisfaction and business performance > Applications from people with disabilities are explicitly welcome.

Plan and manage HR project timelines & risks Coordinate with cross-functional teams Lead stakeholder communication and consultation Ensure accurate HRIS/payroll data migration Ensure legal compliance & reporting Support training and change management Required Candidate profile Project management HRIS & payroll (ADP, Cloudpay) Data migration & accuracy Stakeholder engagement Change management GDPR & TUPE compliance Cross-functional coordination Training & support

We're seeking an experienced Plant Head to lead our operations in Sector 69, Faridabad. You'll oversee the sheet metal line production, ensure efficient operations, and drive continuous improvement.

Gurucul Solutions Private Limited is looking for IT Analyst to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support for strategic initiatives.Develop and maintain models to support forecasting, budgeting, and other planning processes.Reporting and Dashboards:Design and create comprehensive reports and dashboards to track key performance indicators (KPIs) and metrics.Automate reporting processes to improve efficiency and accuracy.Trend Analysis:Identify trends and patterns in data to help anticipate opportunities and challenges.Provide insights on market trends, competitor analysis, and industry benchmarks.Decision Support:Assist senior management in making informed decisions by providing data-driven recommendations.Evaluate the impact of proposed strategies on business outcomes.Process Improvement:Identify areas for process improvement and efficiency gains based on data analysis.Collaborate with teams to implement changes and measure the impact.

Job Title: Program Associate-Performance Management System (AI-First) Location: Hyderabad (Work from Office, 6-day week) Probation: 3 Months Resources: A laptop will be provided. About the Role: We are seeking a highly analytical and systems-oriented Program Associate to spearhead a critical initiative at NxtWave: designing and building our next-generation Performance Management System (PMS). This is a unique opportunity for a tech-savvy professional to create a foundational system that makes performance, effort, and growth radically transparent across the organization. Your core mission will be to build an automated, data-driven PMS that is seamlessly integrated into the daily "flow of work" for our non-sales teams (including Tech Trainers, Pre-Sales, and more). You will move beyond traditional performance reviews, creating a system where objective ratings are auto-generated based on real-time data, making performance discussions clear, fair, and obvious. This role is perfect for someone who thinks like a product builder and is passionate about using technology and AI to solve complex organizational challenges. Key Responsibilities: 1. Performance System Design & Development: Design and build an automated Performance Management System (PMS) from the ground up, tailored to the specific needs of different departments. Define key performance metrics (e.g., goal achievement, effort consistency, call audit scores, team happiness) for various roles, including associates, tech trainers, and managers. Develop a system with weighted parameters that can auto-calculate and generate objective, data-backed performance ratings. Ensure the PMS is integrated seamlessly into the daily 'flow of work', pulling data automatically from existing sources like our CRM and other internal tools. 2. AI-First Implementation & Tooling: Adopt an AI-first approach to automate and simplify performance tracking. Leverage Generative AI and low-code/no-code platforms to build tools that collect, process, and visualize performance data. Create intuitive dashboards that provide managers and employees with clear, real-time insights into performance, challenges, and key achievements. Continuously innovate on the system to make it more efficient, lightweight, and user-friendly. 3. Program Execution & Stakeholder Management: Work closely with department heads and L&D Partners to understand their team's workflows and define relevant success metrics. Translate the overall vision for the PMS into actionable tasks and manage the project from conception to rollout. Train managers and employees on how to effectively use the new system for continuous feedback and development. Gather feedback to continuously iterate and improve the system's effectiveness and user experience. What You'll Need (Skills & Experience): Proven experience in a systems-thinking, product, or program execution role. Strong analytical and problem-solving skills with a talent for breaking down complex problems into manageable steps. A strong aptitude for technology and a keen interest in leveraging AI, APIs, and automation tools to build practical solutions. A background in a technical or analytical field (like Engineering, Computer Science, Statistics) is highly preferred. Excellent ability to coordinate with multiple stakeholders and partners to drive a project to completion. A "builder" mentality; you don't just have ideas, you enjoy bringing them to life. Mindset We Look For: High Ownership: You are driven to take full responsibility for the program's success, from initial design to long-term impact. Systems Thinker: You love building structured, scalable, and automated systems that work seamlessly. AI-First & Innovative: You are naturally curious about how technology can solve business problems and are excited to build with AI. Data-Driven: You believe that good decisions are backed by clear data and strive to eliminate ambiguity.

Good communication skills. Need for inbound LOB (Should have good knowledge of call Centre metrics- Inbound Definitions & formulas) Should be confident to interact with internal and external clients Graduation & at least 2 years Inbound experience on paper must (Preference- Finance industry) Should be well hand on MS Excel & MS power point Role & responsibilities Preferred candidate profile

Role-Training Manager Grade M2/M3 Experience Min 2 years experience in similar roles & good understanding of SALES Job Responsibilities Manage learning & development objectives of credit-card business, mostly D0/OFR + On roll employees Identification of training needs and development of modules-classroom, web & mobile-based, in consultation with sales, product & training content team Build monthly/quarterly training calendar and keep updating training content as per dynamic business needs Prepare budget for training programs and perform administrative tasks such as costs, scheduling classes, setting up systems, equipment and coordinate for enrolments Conduct training programs and ensure improvement in sales metrics like leads drop at various stages of sales funnel, accounts v/s logins ratio, reducing RCU & mis-selling cases etc, card activation & RTO management Ensure right selling behaviour, sales ethics and practices are embedded through the training imparted in line with company standards and regulations. Prepare weekly MISes & dashboards on training programs - oversee employee attendance, performance, KRA/SOP and keep updating business regularly Regular update to the sales teams in terms of what competition is offering, how to manage objections, rejections, & planning career growth Ensure 100% course completion on SMILE & KLAPP and share weekly reports with business Travel to field and other business locations regularly Behavioral Traits Good relationship management, influencing & communication skills Should have good analytical skills, ability to work in a collaborative manner and do what it takes to get the job done

Hiring for QA. Languages Required (Any one): Malayalam & English OR Gujarati & English OR Marathi & English Job Description: We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is fluent in [Malayalam OR Gujarati OR Marathi] along with English . The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit reports and track quality metrics Collaborate with training and operations teams to improve processes Ensure compliance with internal and client-specific quality standards Key Skills: Proficient in English and any one regional language: Malayalam / Gujarati / Marathi Experience in BPO Quality Assurance Good knowledge of QA tools, audit forms, and call calibration techniques Strong communication and interpersonal skills Ability to analyze data and generate insights for improvement Preferred Qualifications: Graduate in any discipline QA certification (if any) is a plus Familiarity with CRM and call monitoring software Contact: 9449900627, yamanurappa.kuri@teleperformancedibs.com

Hiring for Collection Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com

Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in Voice process Salary up to 4 LPA 6 days working Contact - 9449900627, yamanurappa.kuri@teleperformancedbs.com

We are seeking a Senior Process Engineer/ Industrial Engineer for a Senior Consultant position in our firm. The ideal candidate should possess a strong understanding of Lean management tools, efficiency improvement techniques, Root Cause Analysis (RCA), and Corrective and Preventive Action (CAPA) analysis. A key responsibility of the role is to design, establish, and implement Standard Operating Procedures (SOP), Key Result Areas (KRA), and Key Performance Indicators (KPI) specifically within the apparel manufacturing sector. The successful candidate will demonstrate innovation and a willingness to embrace and implement the latest manufacturing principles to achieve the highest standards of efficiency. Flexibility and a readiness to travel in accordance with project requirements are essential. The minimum required experience for this position is 5 years, with proficiency in using Artificial Intelligence (AI) tools, creating presentations, and conducting data analysis. Candidates with previous consultancy experience will be given preference. We offer a competitive salary package that is among the best in the industry, along with performance-based incentives. Interested candidates are encouraged to submit their resumes to pooja@fashion-futures.com with the subject line "Senior Process Engineer/ Industrial Engineer for a Senior Consultant".,

Job description Team Executive - Claims Adjudication Location : Chennai, Navalur Roles & Responsibilities: In-depth Knowledge and Experience in the US Health Care Payer System. 4 - 9 years of experience in Claims Adjudication . With over 1 year of experience as a Team leader Proven track record in managing processes, streamlining workflows and excellent people management skills. Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals. Circulate quality dashboards at agreed periodic intervals to all relevant stake holders Adhering to various regulatory and compliance practices. Maintaining and Ownership of reports both internal as well as for the clients. Presenting the data and provide deep insights about the process to the clients as well as Internal Management. Managing and co- ordinating training programs. Excellent in Coaching and providing feedback to the team. Take necessary HR actions as part of the Performance Improvement Process Key Performance Indicators Ensuring that the key Service Level Agreements are met consistently without any exceptions. Leverage all Operational metrices to ensure that the Revenue and Profitability targets are met and exceeded . Work in tandem with all Business functions to ensure smooth business process. Retention of key team members Interested Candidates share your CV - deepalakshmi.rrr@firstsource.com / 8637451071 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or deepalakshmi.rrr@firstsource.com

Roles and Responsibilities Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction. Oversee floor management, including visual merchandising, inventory control, and shrinkage reduction. Develop and implement strategies to achieve sales targets, improve profitability, and reduce attrition rates. Lead a team of retail staff members, providing guidance on KPIs such as KRA performance metrics. Ensure compliance with company policies and procedures while maintaining high standards of integrity. Desired Candidate Profile 1-6 years of experience in retail store operations or similar industry. Strong understanding of manpower handling, shrinkage control, and target achievement principles. Excellent communication skills for effective team handling and customer interaction. Ability to analyze data to drive business decisions (e.g., inventory optimization). Proficiency in using technology for reporting purposes (e.g., POS systems).

Project Role : Mechanical Engineering Practitioner Project Role Description : Design, analyze and build structures, machines, devices, systems and mechanical processes. Generate, build and test functional prototypes to validate feasibility. Identify opportunities for technological innovation. Must have skills : 3D Modeling Good to have skills : Automotive Engineering, Automotives, NX, CREOMinimum 2 year(s) of experience is required Educational Qualification : B Tech in Mechanical Engineering or Automotive Engineering or Automobile engineering Summary :As a Mechanical Engineering Practitioner, you will design, analyze, and build structures, machines, devices, systems, and mechanical processes. You will generate, build, and test functional prototypes to validate feasibility and identify opportunities for technological innovation. Your typical day will involve utilizing your expertise in 3D modeling to create and modify designs, collaborating with cross-functional teams to ensure project success, and conducting research to stay updated on the latest advancements in the field. Roles & Responsibilities:Analyze design requirements, identify modifications required to be made in bike vehicle integration / Tractor Vehicle Integration.Co-ordinate with respective system engineers team based on the need for design solutions. Design and maintain system/vehicle specific 3D layout.Interact with the client for the project progress.Maintain the project progress report and track individual team members KPI.Assist the Project Manager in understanding the status of the project.Ensures that KPI/Metrics is being followed in the project. Prepare deliverables/milestone plan and Master ScheduleDocuments the performance and Deliverables of the project team.Help the team understand the timeline and milestones to be achieved.Identify the risks and guide the Project team in risk mitigation and management.Ensure that project team is adhering to the Project KPI/Metrics followed.Conduct daily stand-up meetings and documents the MOM and action list.Understand the Electrical parts.Interaction with product engineering, purchasing, quality, product validation, prototype shop and manufacturing team during development. Professional & Technical Skills: Design and development of bike casting, sheet metal and plastic component.Vehicle integration of tractor / Vehicle Integration of Bike (2-Wheeler Vehicle)Linkage design of tractorTractor structure designBom managementConduct Benchmark study for the productDo Reverse engineeringCreate new concept design for the product Additional Information:- The candidate should have a minimum of 7 - 9 years of experience in 3D Modeling.- This position is based at our Bengaluru office.- A B Tech in mechanical engineering or Automotive or Automobile engineering is required. Qualification B Tech in Mechanical Engineering or Automotive Engineering or Automobile engineering

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!! HIRING FOR OPERATIONS TEAM LEAD POSITION Location- Lucknow & Gurugram Position - Team Lead Requirement - Graduate with minimum 3 years Experience in BPO & 1 year as Operations Team Lead can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation For Lucknow- Salary - upto 5LPA (Depending upon last drawn) For Gurugram - Salary- Upto 5.5LPA (Depending upon last drawn) Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

Bachelor’s in HR, Business, or related; MBA/PG diploma preferred. 7–10 years in HR with at least 5 years in HRBP or PMS-focused roles Strong competency in performance frameworks, PIPs, and feedback methodologies Excellent stakeholder management.

Job description In-depth Knowledge and Experience in the US Health Care Payer System. 4-9 years of experience in Dental Claims . With over 1 year of experience as a supervisor. Proven track record in managing processes, streamlining workflows and excellent people management skills. Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals. Circulate quality dashboards at agreed periodic intervals to all relevant stake holders Adhering to various regulatory and compliance practices. Maintaining and Ownership of reports both internal as well as for the clients. Presenting the data and provide deep insights about the process to the Clients as well as Internal Management. Managing and co- ordinating training programs. Excellent in Coaching and providing feedback to the team. Take necessary HR actions as part of the Performance Improvement Process. Key Performance Indicators Ensuring that the key Service Level Agreements are met consistently without any exceptions. Leverage all Operational metrices to ensure that the Revenue and Profitability targets are met and exceeded . Work in tandem with all Business functions to ensure smooth business process. Retention of key team members Interested Candidates share your CV - deepalakshmi.rrr@firstsource.com / 8637451071 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or deepalakshmi.rrr@firstsource.com

Role & responsibilities : Performance Management System Performance Appraisal KRA KPI Recruitment and Selection Talent Acquisition Preferred candidate profile candidate has excellent communication skill Should have experience in core HR Should Completed Post Graduation In HR field