1038 Kra Jobs - Page 3

Role & responsibilities 1. Candidates must have experience into handling a good team size and must be aware about his KRAs and KPIs. 2. Candidate must be from Outbound Voice Process. 3. Candidate should have strong knowledge of Attrition, Shrinkage and Manpower calculation. 4.Candidate must have experience of 2+ years on the same designation. 5. Candidate should be aware of Dialer / Tele sales / Lead Generation / Lead distribution / Tracking Team Target / Implementing Sales strategies. 6 Excellent in Excel Preferred candidate profile On paper designation on TL is required for same role Must be from Telesale or outbound process BPO industry How to Apply Interested Candidate can share their up...

Hello Job Seekers, Greetings from Shining Stars ITPL! We are looking for an experienced and target-driven Sales Team Leader to supervise, mentor, and guide a team of sales executives. The ideal candidate should have proven sales leadership experience, strong communication skills, and the ability to drive conversions effectively. Job Description Job Profile: Sales Team Leader Location: Gurugram Salary: Upto 6 LPA Experience: Overall Minimum 3 years of experience and 1 team lead Working Days: 6 Days Working Process: Sales (Outbound/Tele-Sales/B2C/B2B depending on company) Qualification : Any UG or Graduate Key Responsibilities: Lead, manage, and motivate a team of sales executives to achieve d...

Foundever is currently seeking a Subject Matter Expert for their Telecom Process into ISP for Navi Mumbai Airoli location. Please see below some of the responsibilities of the SME role: Support Team/Coach (SME) shall: Support in the new hire experience classroom including crosschecks and contact handling. Possess knowledge of where learners are in their learning whenever providing support. Facilitate debrief sessions. Observe and support contact handling, observe behaviors such as hold, tool usage, and efficient navigation. Attend and engage in the reinforcement training and contribute when applicable. Support questions through various communication tools. Supervise assigned team to meet or ...

Job Description: Manager, Service Delivery Manager, India Job Title - Manager, Service Delivery, India Report to - Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, Critical leadership will be expected during this exciting and transformative time for the company - a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Honing and leading the improvement team for delivery infrastructure. Managing finances and budget. In this role, you will lead and manage the internal delivery teams to rev...

Were Hiring: Team Leader Sales (BPO / E-commerce) Location: Gurugram Salary: Up to 6 LPA (based on last drawn) Hello Job Professionals! Greetings of the day! Are you a dynamic leader with a passion for driving sales performance? Join a leading multinational BPO and take charge as a Sales Team Leader ! Role Overview Were seeking an energetic and result-driven Team Leader with strong expertise in E-commerce BPO operations . If you excel at coaching teams, achieving targets, and improving performance—this is the perfect opportunity for you! Key Requirements Bachelor’s Degree. 3+ years of overall experience in the BPO E-commerce domain . 1+ year as a Sales Team Leader in a BPO setup. Strong lead...

Recruitment,Joining,Exit Formality,Payroll,Salary Structure,HR Policy,Documentation,Placement Campusdrive,MIS,KPI,KRA,Grievances,Health,Safety,Employe Engagement,Skill Matrix,Factory act,Labor Law,PF,UAN Generation,Leave Policy,Industrial Relation

Location: Navi Mumbai (Airoli) Department: Operations Logistics Role Overview We are looking for an Associate Manager who can lead a high-performing logistics operations team, drive process excellence, ensure SLA delivery, and manage stakeholder communication. The role focuses on reporting, governance, team management, and continuous optimization. Key Responsibilities Drive daily operations ensuring SLA, accuracy, and productivity targets. Create and maintain dashboards, reports, and performance trackers. Act as escalation point for process issues and stakeholder queries. Review team performance and publish daily/weekly/monthly reports. Conduct governance calls, huddles, and team meetings. I...

Responsibilities: * Manage payroll, policies & performance appraisals * Conduct exit interviews & KRA development * Oversee employee engagement initiatives * Ensure compliance with industry standards Office cab/shuttle Annual bonus Food allowance Provident fund

Profile includes - Talent Management, Recruitment , Employee engagement .HR Operations , Payroll , PMS , HR Policies , KRA & KPI , leadership development, Reward & Recognition , Training & development ,Grievance Handling , HR Audit etc at HO & Plant. Required Candidate profile Profile includes - Recruitment , Payroll , PMS , HR Policies , KRA & KPI , leadership development, Reward & Recognition , Training & development , Grievance Handling , HR Audit etc at HO & Plant.

URGENTLY REQUIRED "HR MANAGER -MALE WITH 7-10 YEARS OF EXPERIENCES IN HUMAN RESOURCES OPERATIONS, RECRUITMENTS PROCESS, BULK HIRING,EMPLOYEE RELATIONS,STATUTORY COMPLIANCE, TALENT ACQUISITION & TEAM MANAGEMENT. RESPONSIBLE TO PREPARE ANNUAL HR BUDGET Required Candidate profile Staffing – Recruitment, Selection, Placement, Induction & Orientation, Exit interview Coordinate the interview with the respective department & documentation Follow-up with Department Head

TL for the Bpo, we need excellent communication in English and Hindi, attrition,shrikage,Kpi,Kra bpo matrix calculation all skill and atleast on paper1 years exp. as TL should be there.looking immediate joiner.Inbound process ecommerce background. Required Candidate profile Candidates should be the BPO Background,with excellent communication. They should hav e the 1 years experience on paper as Team leader. Interested please apply

Exp : Min 3+ yrs exp in Team Lead or Assistant Manager Loc : Chennai Sal : Max 6 - 8 LPA Shifts : Rotational shifts Domain : Telecom Immediate joiner Skills : Must have exp in inbound process Language: Malayalam , Kannada Regards stefi 7826055629

Role: Team Lead Exp : Min 2+ yrs exp in Team Lead Skills : Must have exp in inbound process/ Customer support Loc : Chennai Sal : Max 6 .5 LPA Shifts : Rotational shifts and Rotational week off Immediate joiner Regards, Sowmiya HR 9600445623

Primary Roles & Responsibilities Key Responsibilities HR Strategy & Operations Develop HR plans covering compensation, benefits, health, and safety. Oversee HR systems, policies, and processes across the organization. Ensure effective implementation of HRIS, employee manuals, and standard procedures. Manage end-to-end HR operations and people-related programs. Handle employee relations across all business units. Manage departmental budgets. Talent & Performance Management Lead employee engagement, retention, training, and succession planning initiatives. Oversee and improve performance management and learning systems. Build a culture of collaboration, innovation, and high performance. Change...

Job Description Do - Professionally handle incoming calls from customers and ensure that issues are resolved both promptly and thoroughly - Demonstrate patience in all customer interactions, including maintaining a pleasant and professional tone - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer - Maintain broad knowledge of client products and/or services - Offer additional products and/or services as needed - Prepare complete and accurate work including appropriately notating accounts as required - Track, document and retrieve information in call tracking database - Ensure service delivered to our custome...

Job description Team Executive - Claims Adjudication(Prepay/Postpay) Location : Hyderabad Roles & Responsibilities: In-depth Knowledge and Experience in the US Health Care Payer System. 4 - 9 years of experience in Claims Adjudication(PrePay audit, Postpay audit) . With over 1 year of experience as a Team leader Proven track record in managing processes, streamlining workflows and excellent people management skills. Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals. Circulate quality dashboards at agreed periodic intervals to all relevant stake holders Adhering to various regulatory an...

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Call or WhatsApp@8447354810 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at Shivam.upadhyay@ienergizer.com . For queries, reach out to HR Shivam on 8447354810 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Stron...

Oversees HR strategy, talent acquisition, performance management, employee engagement, compliance, HR automation, training, career development, employee relations, benefits, and data-driven HR reporting to support organizational goals. Provident fund Health insurance

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Call or WhatsApp@ 7678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at shobha.k@ienergizer.com . For queries, reach out to HR Shobha on 9711881552 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Strong time...

Job description Team Executive - Payment Integrity Location : Chennai Roles & Responsibilities: In-depth Knowledge and Experience in the US Health Care Payer System. 4 - 9 years of experience in Claims Adjudication(Payment Integrity, PrePay audit, Postpay audit) . With over 1 year of experience as a Team leader Proven track record in managing processes, streamlining workflows and excellent people management skills. Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals. Circulate quality dashboards at agreed periodic intervals to all relevant stake holders Adhering to various regulatory and...

Purpose of the Job Responsibilities Deliverables (Primary KRA's) Competencies Take Bold Action and Seek Growth (Innovation & Growth) Time Management Operational Excellence Presentation skills during the interview Customer Focused Compliance Build Genuine and Trustworthy Relationships and Teamwork (Trust & Teamwork) Attitude Stress Tolerance Suitability to Job Communication Skill Result Oriented Process Knowledge Job Stability Strive for Results (Winning and Achievement) Logical and Analytical Skill Confidentiality

Dear Aspirant's We are excited to announce that we are hiring for Team Leader positions at our Hyderabad location. Position: Team Leader Location: Hyderabad Requirements & Responsibilities: Experience: Minimum 1+ year of Team Lead experience on papers(No SME / Acting Team lead would consider). Communication: Must possess excellent verbal and written communication skills. People Management: Proven ability in managing teams and driving performance. Performance Metrics: Strong understanding and hands-on experience in handling: KRAs (Key Result Areas) KPIs (Key Performance Indicators) SLAs (Service Level Agreements) Operational Management: Exposure to managing Attrition, Shrinkage, and Process T...

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Purpose of the Job Implement lean manufacturing principles for cast saving and process improvements Technical skill training for shop floor employees Trainers skill gap analysis cost down activities Kaizen area management and development Responsibilities Skill development centre development & management Operational study management - Nippo Study & Time Study Deliverables (Primary KRA's) Competencies Attitude Build Genuine and Trustworthy Relationships and Teamwork (Trust & Teamwork) Communication Skill Compliance Confidentiality Customer Focused Job Stability Logical and Analytical Skill Operational Excellence Presentation skills during the interview Process Knowledge Result Oriented Stress ...

Company: Aditya Birla Group Grasim Paints Location: Open to All Cities Experience Required: 46 Years Education: M.A. or equivalent Compensation: 5,00,000 10,68,000 per annum Job ID: ITC/AFM/20251111/29237 About the Company The Aditya Birla Group is a global conglomerate with a workforce of over 120,000 employees across 42 nationalities. As part of its strategic vision, Grasim Industries Limited is entering the paints sector with a strong, innovation-driven portfolio designed to meet global standards and evolving market needs. About the Role We are seeking a proactive and dynamic Area Franchise Manager (AFM) to drive franchise expansion and operational excellence across multiple locations. Th...