823 Kra Jobs - Page 27

Talent Management at HO & Plant & Branches , Recruitment, Employee engagement .HR Operations , Payroll , PMS , HR Policies , KRA & KPI , leadership development, Reward & Recognition ,Training & development ,Grievance Handling , HR Audit etc Required Candidate profile Talent Management at HO & Plant & Branches , Recruitment, Employee engagement .HR Operations , Payroll , PMS , HR Policies , KRA & KPI , leadership development,Training & development , HR Audit etc

Hiring: Customer Support AM International Voice Process Location: Bangalore Work from Office | Rotational Shifts | 5 Days Salary: Up to 11 LPA Experience: 7+ Years in International Voice with Leadership Role About the Role: We are looking for a dynamic and experienced Customer Support Assistant Manager to manage and lead customer service team in an international process. The ideal candidate will have a strong background in people management, performance improvement, and customer satisfaction, with a proven track record in driving KPIs and team development. Key Responsibilities: Manage customer support team & drive CSAT People management: Reviews, appraisals, performance discussions Handle es...

Skill required: Audit - Risk Management Designation: Risk and Compliance New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Information gathering as required from operations teamsGathering and maintena...

Project Role : Mechanical Engineering Practitioner Project Role Description : Design, analyze and build structures, machines, devices, systems and mechanical processes. Generate, build and test functional prototypes to validate feasibility. Identify opportunities for technological innovation. Must have skills : 3D Modeling Good to have skills : Automotive Engineering, Automotives, NX, CREOMinimum 3 year(s) of experience is required Educational Qualification : B Tech in Mechanical Engineering or Automotive Engineering or Automobile engineering Summary :As a Mechanical Engineering Practitioner, you will design, analyze, and build structures, machines, devices, systems, and mechanical processes...

Roles and Responsibilities Manage a team of 15-25 members, ensuring effective communication and collaboration among team members. Conduct regular performance reviews, provide feedback, and coach employees to improve their skills and productivity. Develop and implement strategies to reduce attrition rates through employee engagement initiatives. Monitor KPIs such as shrinkage, KRA completion, and SLA adherence to ensure high-quality service delivery. Identify areas for improvement and develop action plans to address them. Desired Candidate Profile Strong understanding of KPIs (Key Performance Indicators), KRAs (Key Result Areas), SLA management. Excellent communication skills with ability to ...

Looking for Overall 6 years of experience in IT Service Desk( International ) Must Have on papers exp as a Assistant Manager or Team Lead Location- Pune WFO| Rotational Shifts CTC- Upto 10-11 LPA Any Graduate Contact- 8529474615( Radhika)

Roles and Responsibilities Urgent openings for the positions of Team Leader(Sales/Collection) for Call Centre Good in team handling experience in Call center Good knowledge of Dialers, APR reports, etc. Roaster management // Attrition management in the team Good knowledge of Excel reports, MIS... EXPERIENCE: 1-4 yrs Qualification: Minimum Graduation //Diploma Language - Telugu / Kannada / English Send ur cv to balaji.a@imarque.co.in Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8608808539 (Directly whatsapp Your Resume with subject as Team leader ) Venue and location Email: Balaji.a@imarque.co.in Address: iMarque Solutions, H95, Siva Complex, Old ASTC Hudc...

Team Leader, Operations DESIGNATION : Team Leader/AM LOCATION : Gurgaon YEARS OF EXPERIENCE : 4+ Years Willingness to work in a flexible schedule. Working Days :- 5 days Transport Availability :- One Way Cab Job Location:- Gurgaon Position /Designation Name:- Team Leader Operations Education :- Graduate IMPORTANT NOTE - Must Have 1 Plus Yrs of Exp As a Team Leader into International Voice On Papers (Mandate) International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders (Apply Accordingly) Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ ye...

Greetings from Capita!!! We are hire for Team Manager - Reprography (Graphics Designing) Education: Any Graduate Experience Required : Experience Required: 2 to 3 years of experience as team manager/team lead and working with Adobe Creative Suite Photoshop, Illustrator, InDesign Skillsets and Knowledge: Should have good Adobe Photoshop knowledge. Proficiency with computers specially MS excel and PowerPoint Strong communication skills Knowledge of online retail or working in an online retail environment (Preferred) Excellent data management and reporting skills Focus on self and team performance Client and customer focus Developing and leading others To participate and lead project calls with...

We are trying to find someone that can come on board quickly. JOB RESPONSIBILITIES (Including, but not limited to:) Leading Exit process, Attrition analysis, understand industry trends and develop retention strategies Capable to manage grievance matters, change management, and all other employee-relations matters Build strong understanding of the buisness unit/vertical and lead weekly meetings with management to support on people issues Lead platforms like Townhall on streghthening 'Connect' with employees and leadership; propose corrective actions/initiatives focused on engagement Effectively lead Probation Evaluation and Performance Improvement Process (PIP) for successful closure Lead end...

Responsible for PMS Process Admin. GOAL Setting. Mid Year / Annual Perf. Review DASHBOARDS-APPRAISAL SYSTEMS- CAREER DEVELOPMENT / PROMOTIONS/ INCREMENTS/SUCCESSION PLANNING/DATA INTEGRITY-TRAINING HODs/Employees on PMS/SYSTEMS-HRBPs. Required Candidate profile MBA/MSW/MA with Min 15 - 20 Years STRONG Exposure on PMS. Strong Knowledge of PMS Process/SOFTWARE/Competency Mapping & Goal Setting/HRMS /Data Analysis & Reporting/Training & Change Mgt. Perks and benefits SALARY OPEN for a RIGHT Candidate. No Limit.

Degree or Diploma in Plastic, or CIPET with Minimum 15Years Experience in Injection Molding Manufacturing Plant followed by minimum 5 Years in Managerial role Require a candidate with rich 15+ years of relevant work experience in Injection Molding Manufacturing Plant. Primarily Laying down policies and procedures for the department - to ensure the department functions to meet focal points of the organization, customers and stake holders. Responsible for compliance. Responsible for maintaining Overall P/L of the department Responsible and Contributing in departmental Budget activities Define, Recruit and train of technical staff related to production. Setting departmental goals KPIs & KRAs en...

we are looking for Team leader or AM, Qa for MNC company, Salary package is open, Need Experience on paper, Walk-in Interview Good English speaking skills, good knowledge about you Designation, Interested call HR Salman 7666535407 /sam 8828571104

Role *Customer Support and Customer Satisfaction skills * Analytical Skills and Communication abilities * Technical Support experience * Previous experience in a leadership role * Ability to multitask and prioritize tasks effectively * Knowledge of CRM systems and tools * Problem-solving and conflict resolution skills * Experience in the mattress industry is a plus Venue: #navimumbai The Sleep Company Opposite Digha Station (2 min walk) Krishna Business Park, Plot KX14, Thane-Belapur Road, Ramu Limaje Nagar, Dighe, Navi Mumbai, Maharashtra 400608 Share your cv on yaksha@thesleepcompany.in

Role & responsibilities Team management: Manage high performance teams Improve organizational efficiencies, and build scalable business processes and infrastructure. Help align delivery capability to pipeline demand. Design and run scaled operations with a data-oriented approach. Provide vision and leadership for business. Strategy: Lead cross-functional strategic planning activities to plan budgets, expansion plans and operational plans (service design, operations costs, hiring, etc.) Client Satisfaction: Ensure client satisfaction. Become Voice of the Customer Establish strong relationships with clients. Business Growth: Lead & collaborate efforts with the solutions team for market opportu...

Role & responsibilities Team Management, Performance Monitoring, Training & Coaching, Escalation Handling, Client Communication, Sales, Upselling Preferred candidate profile International BPO experience required, Spoken English has to be Excellent, Sales experience will be add on

Role: US Telecom Voice Process (Customer Support) Required: Min. 6 months' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics Must have experience from an International BPO CTC: Up to 4.92 LPA Location: Pune Work from office Shifts: US 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners CONTACT: Smriti- 6307590589

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Do - Professionally handle incoming ...

Role and key responsibilities: • We are seeking a Team Leader to lead a team of customer service representatives. • Manage team performance and metrics • Provide coaching and guidance to team members • Ensure customer satisfaction and resolve escalations • Collaborate with internal teams to improve products and services • Develop and implement team strategies and initiatives Key skills and knowledge: • Minimum 12 months of semi-technical customer service experience with chat and email support (Application support/ISP support/ Device support & Device Management/Peripheral support/Product Support/ICT trainer or coach) • Excellent written and verbal communication skills (B2/C1 CEFR Standard at ...

Industry Type: Construction (steel/civil)/Engineering/EPC/Oil & Gas/PMC/Power & Steel/Elevators/Cement/On site or on shore fabrication.Planning, HR & Admin, Engineering, S&M, SCM, Logistics, QA (Shop and Projects) to accomplish customer Required Candidate profile overall incharge of plant manufacturing faculty encompassing entire gamut of steel construction process namely: fabricated beam line, secondary, sheeting miscellaneous, light and heavy fabrication l

Industry Type: Construction (steel/civil)/Engineering/EPC/Oil & Gas/PMC/Power & Steel/Elevators/Cement/On site or on shore fabrication.Planning, HR & Admin, Engineering, S&M, SCM, Logistics, QA (Shop and Projects) to accomplish customer Required Candidate profile overall incharge of plant manufacturing faculty encompassing entire gamut of steel construction process namely: fabricated beam line, secondary, sheeting miscellaneous, light and heavy fabrication l

You will be responsible for • Performance feedback session to be provided to agents. • Primary focus on CPM/SLA. • One to one relation building. • Analyze various reports including process dashboards & team performance reports. • Motivating associates through effective management, career development & implementation of reporting mechanism. • Timely Submission of Operations Review • Manage attendance and attendance incentive for the team • Attain SLA through effective management of the daily operations of the team • Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule Problem Resolution, as well as to make recommendations on process development...

Program Manager for managing Accounts Will be owning the account delivery and customer relationship KRA includes - Program Management, Relationship Management, Account PnL, Understanding of technologies (MS, Java, Data AI, Gen AI, Testing - Automation Manual and People Management

Roles and Responsibilities Manage international process team, ensuring efficient operations and meeting SLAs. Oversee AHT, shrinkage control, attrition management, KPIs (NPS), and rostering processes. Develop strategies to improve CSAT scores through effective communication with clients. Collaborate with cross-functional teams to resolve issues related to BPO operations. Ensure compliance with industry standards and regulations in the BPO sector. Contact - Neelam HR - 9594690866

Role & responsibilities Lead and motivate a team within the sales voice domain, ensuring that the team meets and exceeds performance targets. Develop and implement effective strategies to drive team performance. Regularly monitor team metrics and provide constructive feedback to ensure goals are achieved. Facilitate career progression for team members by identifying development needs, offering coaching, and supporting their professional growth within the organization. Handle change management requests by raising them promptly and following through to ensure successful implementation across the team. Demonstrate the ability to work independently with minimal guidance, efficiently managing tas...