823 Kra Jobs - Page 26

Requirements of Team Lead for Domestic Voice Process Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry Required Candidate profile Must have 1+ years+experience in Same Designation Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people

Process - US telecom Qualification required graduate fresher or exp Work place - Hinjewadi, Pune CTC - Upto 2.5 LPA + Allowances & Incentives Surbhi - (8905959447)

Exp. Required Minimum 0 year and Maximum 3 year's last into International voice process (CUSTOMER SUPPORT) 24*7 Rotational Shifts 5 Days working Walkin Interview's For Fresher & Exp. - CTC upto 3 & 5.5 LPA Resp. Share Resume on - 9257669383 (Harsha) Perks and benefits Both way cabs Allowances Incentives

MUST have 2yr Senior Manager Operationon paper from BPO Industry Call/WhatsApp cv to Neha 8287267407 Amit 8178259405 Work From Office-Hyderabad Must Know-English,Hindi and Telugu Required Candidate profile Work From Office-Hyderabad Must Know-English,Telugu Call/WhatsApp cv to Neha 8287267407 Amit 8178259405 Perks and benefits Salary no constraint for suitable candidate

Graduate Freshers can also apply (Except BE, BTECH) Location : Kharadi, Pune Domain : Insurance Notice : Immediate Shifts : 24/7 Rotational Shift 5 days working , 2 days week off Both way cab in hiring boundaries Age : 36 Max Contact- 9257655181

Role- Team Leader ****Salary upto 6.5LPA**** Required Candidate profile -Must have min 1 year experience as TL in International BPO. -Must have excellent communication skills in English. Please call or Whatsapp at @ 8453399504 / 9387861694 / 8723051470 / 6002281943

Job Description Oversee the entire revenue cycle process, including patient registration, insurance eligibility & Benefits verification, charge capture, coding, billing, and payment collection/posting (Must have good hands-on Basic Claims Adjudication, AR & Denial Management/Appeals Process). Manage a team of accounts receivable and billing professionals, including hiring, training, and performance evaluations. Ensure that all coding and billing practices are compliant with government regulations and industry standards, including HIPAA and CMS guidelines. Monitor and analyze revenue cycle metrics to identify areas of improvement and implement process improvements to optimize revenue cycle pe...

Must have Min 1+yrs exp as a Team Leader from International Voice Banking Process BPO. Must know KPI's KRA's & Operations Metrics US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Total 8 years previous experience in Training function and Minimum 1 year as an AM Training or related position Should have good communication skills in English Should have managed a group of Trainers To motivate, develop and mentor team members in a dynamically changing environment Managed group of Process Trainers and Nesting Trainers Ability to plan training & refresher session based on impacted KPIs Ability to quickly channelize the existing resources, if need be, into any of the internal segments, basis the surge in the volume Must be able to coach & mentor the team on a regular basis Must be ready to pick up & drive towards the smooth closure of escalated engagements Able to design and...

We required candidate from the Staffing Agency, not From the Company Key Responsibilities: Lead the full-cycle recruitment process for non-IT roles across the Gulf (UAE, Qatar, Saudi, Oman) and APAC (Singapore, Malaysia, Philippines, etc.) Collaborate with hiring managers and clients to understand role requirements, organizational culture, and urgency. Design and implement proactive sourcing strategies to build a strong pipeline of qualified candidates through portals, social media (LinkedIn), databases, headhunting, and referrals. Screen, assess, and shortlist candidates based on job specifications. Coordinate and schedule interviews, gather feedback, and manage offer negotiations. Build an...

Responsibilities: Prefrence Serving notice period, immediate joiner . Lead HR strategy & policy formation Implement performance appraisals & PMS Develop manpower plans & budgets Oversee competency mapping & succession planning Ensure compliance with HR policies & KRAs Department: Human Resources – R&D Experience: 12+ years in HR, preferably with exposure to R&D/Engineering Education: MBA/PGDM in HR or equivalent Job Summary: The R&D HR Business Partner will serve as the strategic HR interface for the R&D team , The role involves talent acquisition, performance management, capability building, employee engagement, and aligning HR strategies with R&D objectives to foster innovation and enginee...

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...

Skill: Handling Team Size of 20 agent CallCentre BPO Domestic OR Any Experince: Minimum 1 years in BPO Call center Knowledge about Excel V lookup and P-Vot Salary: Fix Shift: Morning

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...

L&D Design (training content), PMS performance evaluation process, ensuring timely accurate completion., HR SOP Policy Recruitment, Social Media Accounts, HR Operation, Vertical HRs: Collaborate with HR teams, Newsletters Design, create, distribute Required Candidate profile Operations: Provide HR support operations, employee engagement, conflict resolution, policy implementation HRMS Manage and maintain the Zing-HRMS, ensuring data accuracy and compliance,

Designation- Team Lead Location- Malad West Shift- 24x7 Rotational Shift ( Including Night Shifts) 5 Days Working with 2 rotational week offs Immediate Joiners Preferred Responsibilities- Customer Service, Customer Support, and Customer Service Management skills Experience in achieving and maintaining high levels of Customer Satisfaction Excellent verbal and written Communication skills Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality. Oversee AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to maintain operational efficiency and effectiveness. Develop and implement strategies to reduce shrinkage and attrition rates through ef...

TEAM LEADER OPERATIONS Must have Exp into Team Lead For International BPO in to Banking Process (Mandate) Note -Must have worked in Banking Process CTC - 7.5LPA Loc- Hyderabad , Bangalore Qualification- Only Graduates Work from Office 5 days working/ 24*7 Shifts International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

NAB is looking for Senior Analyst to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide a...

Role & responsibilities Manage the entire recruitment lifecycle, including job posting, sourcing, pre-screening, interview scheduling, background checks, reference checks, Salary Negotiation, offer management, and on-boarding procedures across all organizational levels. • Formulate Standard Operating Procedures (SOPs), Note Sheets, and Policies in alignment with business requirements and to ensure the adherence of same. • Ensure meticulous documentation of the recruitment process, maintaining accurate records. • Develop and implement strategies for increasing the candidates pool and usage of alternate avenues of sourcing. • Effectively manage relationships with internal and external stakehol...

Must have Min 1+yrs exp as a Team Leader from International Voice Process BPO. Should be Team Leader on papers from International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Job Description: Manager, Service Delivery Manager, India Job Title Manager, Service Delivery, India Report to -Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company - a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Honing and leading the improvement team for delivery infrastructure. Managing finances and budget. In this role, you will lead and manage the internal delivery teams to review...

Roles and Responsibilities Manage daily operations of the team, ensuring efficient processing of banking processes. Monitor shrinkage and attrition rates to identify areas for improvement. Ensure adherence to KPIs such as AHT, CSAT, and SLA targets. Develop and implement strategies to reduce shrinkage and improve customer satisfaction (CSAT). Collaborate with cross-functional teams to resolve issues related to BPO operations. Desired Candidate Profile 1-6 years of experience in a similar role or industry. Strong understanding of banking processes and Voice Processing skills. Excellent team leadership skills with ability to manage multiple priorities simultaneously. Proficiency in monitoring ...

we are looking for Team leader or AM, Qa for MNC company, Salary package is open, Need Experience on paper, Walk-in Interview Good English speaking skills, good knowledge about you Designation, Interested call HR Salman 7666535407 /sam 8828571104

Designation: - Senior Team Leader Role: - Handling the Customer Service Team TO Handle the insurance escalation process of inbound calls Excellent communication skills. teamhandling Required Candidate profile Designation: - Senior Team Leader Role: - Handling the Customer Service Team Week-Off: - 2 Rotational Week-off Age Criteria: - 25 TO 37 Interested, can connect Ruhi @ 9113961458

Talent Management at HO & Plant & Branches , Recruitment, Employee engagement .HR Operations , Payroll , PMS , HR Policies , KRA & KPI , leadership development, Reward & Recognition ,Training & development ,Grievance Handling , HR Audit etc Required Candidate profile Talent Management at HO & Plant & Branches , Recruitment, Employee engagement .HR Operations , Payroll , PMS , HR Policies , KRA & KPI , leadership development,Training & development , HR Audit etc