818 Kra Jobs - Page 20

Role & responsibilities Resolve International customer queries Over Chat. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Chat handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile ( Min 1 Year Experience In international Chat) Proven customer support experience...

NAB is looking for Analyst to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytic...

Hi Job Seekers We have an opportunity for the role of Assistant Manager Role in Lucknow for domestic Voice Process. Job Title: Assistant Manager Operations (E-commerce Voice Process) Location: Lucknow, Uttar Pradesh Industry: BPO / Customer Service (E-commerce Voice Support) Work Mode: Work from Office (Relocation assistance not provided) Employment Type: Full-Time, Permanent Open for PAN India Candidates willing to relocate to Lucknow About the Company We are a leading BPO partner for India’s top-tier e-commerce platforms. Known for operational excellence and customer-centric solutions, we deliver high-quality voice support across the country. To strengthen our growing team in Lucknow, we a...

Maatrum is India's first Online Real Estate Title Verification Company powered by technology. Established as a Real-Estate technology company in April 2015 in the Registrar of Companies in Chennai under the Companies Act 2013. Our team of real estate lawyers utilizes our robust and proprietary technology platform to procure real estate documents directly from government databases. Our software helps them create accurate reports faster than ever before. Role & responsibilities Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology ...

Do - Professionally handle incoming calls from customers and ensure that issues are resolved both promptly and thoroughly - Demonstrate patience in all customer interactions, including maintaining a pleasant and professional tone - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer - Maintain broad knowledge of client products and/or services - Offer additional products and/or services as needed - Prepare complete and accurate work including appropriately notating accounts as required - Track, document and retrieve information in call tracking database - Ensure service delivered to our customer meets contract...

Plan and manage HR project timelines & risks Coordinate with cross-functional teams Lead stakeholder communication and consultation Ensure accurate HRIS/payroll data migration Ensure legal compliance & reporting Support training and change management Required Candidate profile Project management HRIS & payroll (ADP, Cloudpay) Data migration & accuracy Stakeholder engagement Change management GDPR & TUPE compliance Cross-functional coordination Training & support

We're seeking an experienced Plant Head to lead our operations in Sector 69, Faridabad. You'll oversee the sheet metal line production, ensure efficient operations, and drive continuous improvement.

Gurucul Solutions Private Limited is looking for IT Analyst to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand busines...

Job Title: Program Associate-Performance Management System (AI-First) Location: Hyderabad (Work from Office, 6-day week) Probation: 3 Months Resources: A laptop will be provided. About the Role: We are seeking a highly analytical and systems-oriented Program Associate to spearhead a critical initiative at NxtWave: designing and building our next-generation Performance Management System (PMS). This is a unique opportunity for a tech-savvy professional to create a foundational system that makes performance, effort, and growth radically transparent across the organization. Your core mission will be to build an automated, data-driven PMS that is seamlessly integrated into the daily "flow of work...

Good communication skills. Need for inbound LOB (Should have good knowledge of call Centre metrics- Inbound Definitions & formulas) Should be confident to interact with internal and external clients Graduation & at least 2 years Inbound experience on paper must (Preference- Finance industry) Should be well hand on MS Excel & MS power point Role & responsibilities Preferred candidate profile

Role-Training Manager Grade M2/M3 Experience Min 2 years experience in similar roles & good understanding of SALES Job Responsibilities Manage learning & development objectives of credit-card business, mostly D0/OFR + On roll employees Identification of training needs and development of modules-classroom, web & mobile-based, in consultation with sales, product & training content team Build monthly/quarterly training calendar and keep updating training content as per dynamic business needs Prepare budget for training programs and perform administrative tasks such as costs, scheduling classes, setting up systems, equipment and coordinate for enrolments Conduct training programs and ensure impr...

Hiring for QA. Languages Required (Any one): Malayalam & English OR Gujarati & English OR Marathi & English Job Description: We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is fluent in [Malayalam OR Gujarati OR Marathi] along with English . The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit ...

Hiring for Collection Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice proc...

Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in Voice process Salary up to 4 LPA 6 days working Contact - 9449900627, yamanurappa.kuri@teleperformancedbs.com

We are seeking a Senior Process Engineer/ Industrial Engineer for a Senior Consultant position in our firm. The ideal candidate should possess a strong understanding of Lean management tools, efficiency improvement techniques, Root Cause Analysis (RCA), and Corrective and Preventive Action (CAPA) analysis. A key responsibility of the role is to design, establish, and implement Standard Operating Procedures (SOP), Key Result Areas (KRA), and Key Performance Indicators (KPI) specifically within the apparel manufacturing sector. The successful candidate will demonstrate innovation and a willingness to embrace and implement the latest manufacturing principles to achieve the highest standards of ...

Job description Team Executive - Claims Adjudication Location : Chennai, Navalur Roles & Responsibilities: In-depth Knowledge and Experience in the US Health Care Payer System. 4 - 9 years of experience in Claims Adjudication . With over 1 year of experience as a Team leader Proven track record in managing processes, streamlining workflows and excellent people management skills. Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals. Circulate quality dashboards at agreed periodic intervals to all relevant stake holders Adhering to various regulatory and compliance practices. Maintaining an...

Roles and Responsibilities Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction. Oversee floor management, including visual merchandising, inventory control, and shrinkage reduction. Develop and implement strategies to achieve sales targets, improve profitability, and reduce attrition rates. Lead a team of retail staff members, providing guidance on KPIs such as KRA performance metrics. Ensure compliance with company policies and procedures while maintaining high standards of integrity. Desired Candidate Profile 1-6 years of experience in retail store operations or similar industry. Strong understanding of manpower handling, shrinkage control, ...

Project Role : Mechanical Engineering Practitioner Project Role Description : Design, analyze and build structures, machines, devices, systems and mechanical processes. Generate, build and test functional prototypes to validate feasibility. Identify opportunities for technological innovation. Must have skills : 3D Modeling Good to have skills : Automotive Engineering, Automotives, NX, CREOMinimum 2 year(s) of experience is required Educational Qualification : B Tech in Mechanical Engineering or Automotive Engineering or Automobile engineering Summary :As a Mechanical Engineering Practitioner, you will design, analyze, and build structures, machines, devices, systems, and mechanical processes...

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!! HIRING FOR OPERATIONS TEAM LEAD POSITION Location- Lucknow & Gurugram Position - Team Lead Requirement - Graduate with minimum 3 years Experience in BPO & 1 year as Operations Team Lead can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation For Lucknow- Salary - upto 5LPA (D...

Bachelor’s in HR, Business, or related; MBA/PG diploma preferred. 7–10 years in HR with at least 5 years in HRBP or PMS-focused roles Strong competency in performance frameworks, PIPs, and feedback methodologies Excellent stakeholder management.

Job description In-depth Knowledge and Experience in the US Health Care Payer System. 4-9 years of experience in Dental Claims . With over 1 year of experience as a supervisor. Proven track record in managing processes, streamlining workflows and excellent people management skills. Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals. Circulate quality dashboards at agreed periodic intervals to all relevant stake holders Adhering to various regulatory and compliance practices. Maintaining and Ownership of reports both internal as well as for the clients. Presenting the data and provide de...

Role & responsibilities : Performance Management System Performance Appraisal KRA KPI Recruitment and Selection Talent Acquisition Preferred candidate profile candidate has excellent communication skill Should have experience in core HR Should Completed Post Graduation In HR field

Role- Operations Manager Looking for 8+ years of experience in International BPO(Customer service) Must have 2+ years of Managerial Experience Location- Bangalore and Pune WFO| Rotational shifts CTC - 16 LPA Contact - 9214334811 Aman

As a Procurement Coordinator, your primary responsibility will be to manage order confirmations in SAP system. This includes entering and maintaining crucial details such as price, shipping date, and delivery date accurately. You will be tasked with comparing order details with supplier confirmations to identify any deviations in price or quantity, ensuring data integrity. In addition, you will be responsible for attaching order confirmations in SAP once all details have been verified and found to be correct. Communication plays a key role in this role as you will need to keep buyers informed of any changes in the procurement process and update them on deviations in supplier confirmations pr...

Job Title: US Recruitment Manager Location: Chennai (Navalur) Experience: Minimum 10 years Employment Type: Full-time Job Summary: We are seeking a highly motivated and experienced US Recruitment Manager to lead and manage end-to-end recruitment strategies across diverse domains, including both IT and Non-IT sectors. The ideal candidate should have a proven track record of delivering top talent, leading high-performing recruitment teams, and building strong client and stakeholder relationships in the US market. Key Responsibilities: Lead and manage a team of recruiters to meet hiring goals across IT and Non-IT verticals in the US. Develop and execute strategic recruitment plans to attract qu...