1905 Kpo Jobs - Page 15

International Customer Support (WFH) Location- Pune Rotational Shift, Rotational week off Minimum 6 Month International(voice) experience is required Excellent English Communication required Voice experience candidate will prefer

Hiring for International Customer Support ( Voice process ) Location :Pune Rotational Shift At least 6 Month International Voice experience required Excellent English Required

Role & responsibilities Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Preferred candidate profile Benefits : Competitive salary package up to 25,000 CTC and In-hand 20,475 monthly. Performance based 7000 Incentives. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049089540 Email: shifa.pathan@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India

Hiring for Market Research Analyst - KPO Voice Process Location - Noida Fixed Sat & Sun OFF Free Meals Work From Office Rotational Shifts Salary - 25k to 30k Fresher can apply HR@9355770705 Whasapp me ue resume ist

WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

Dear Candidate, We are hiring for Customer Service Advisor for Bengaluru Location. (To Confirm Please Drop a Whatsapp or call on 9205053694 Meenakshi ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9205053694 Meenakshi ) Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. (To Confirm Please Drop a Whatsapp or call on 9205053694 Meenakshi ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9205053694 Meenakshi ) Regards SPARK CONSULTANCY

work location Kolkata- work from office Mandatory Criteria- Min HS Passed. Excellent verbal communication skill in English & Hindi without major MTI for Voice process Fresher & experienced both can apply Customer orientation. Ready to work in 24/7 Shifts 5 Days working 2 days rotational week off 10 hour of the day, 9 hrs. work and 1-hour break Should have a typing speed of 30WPM with 90% accuracy Salary max 16k Take home Pick up or drop for odd shifts Training Can be at night. Please call santoshi 9176198282 for more Info Regards Santoshi 91761 98282

Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 22,000 CTC plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285

Job Opening: Admission Counselor How to Apply: Locations: sted, please share your updated CV with Aratib@itm.edu or contact Arati at 88794s19086 for more information. Location: Panvel & Nerul Benefits: * PF & Gratuity * Mediclaim (extra benefit) * 36 Paid Leaves/Year * Flexible Work Environmen Job Description: As an Admission Counselor , your responsibilities will include: Assist prospective students with inquiries about programs and the admission process. Provide guidance on application requirements and deadlines. Conduct one-on-one sessions with students to understand their needs and goals. Review and evaluate student applications and documents for admission. Follow up with applicants to ensure all required materials are submitted on time. Organize and participate in recruitment events, open houses, and other promotional activities. Conduct marketing initiatives such as seminars, workshops, and campus visits to engage potential students. Distribute marketing materials like brochures and flyers to attract new applicants. Maintain accurate records of student interactions using the CRM system. Collaborate with the admissions and marketing teams to develop strategies to meet enrollment goals. Stay updated on program offerings and changes in admission policies.

WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/WhatsApp HR Abhishek @9639871135 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE BLENDED CHAT & NON VOICE PROCESS Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. CTC - Upto 3.5LPA - 6LPA for One Year Experience's candidates Call & WhatsApp No: 9147047911, 9147047910, 9007152957 In case there is no response on the above numbers, Pls WhatsApp your cv @9674757948 we will call you Interview Venue: HUMAN BEFORE RESOURCE PRIVATE LIMITED DN 2, SIGNET TOWER UNIT 804 8TH FLOOR COLLEGE MORE, SALT LAKE SECTOR V KOLKATA - 700091 Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and allowances 5 Working Days with 2 weekoff.. Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Document and analyze call logs to spot most occurring trends to prevent future problems. Maintain and update self-help documents for customers to speed up resolution time. Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution. Ensure all product information and disclosures are given to clients before and after the call/email requests.

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE BLENDED CHAT & NON VOICE PROCESS Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. CTC - Upto 3.5LPA - 6LPA for One Year Experience's candidates Call & WhatsApp No: 9147047911, 9147047910, 9007152957 In case there is no response on the above numbers, Pls WhatsApp your cv @9674757948 we will call you Interview Venue: HUMAN BEFORE RESOURCE PRIVATE LIMITED DN 2, SIGNET TOWER UNIT 804 8TH FLOOR COLLEGE MORE, SALT LAKE SECTOR V KOLKATA - 700091 Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and allowances 5 Working Days with 2 weekoff.. Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Document and analyze call logs to spot most occurring trends to prevent future problems. Maintain and update self-help documents for customers to speed up resolution time. Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution. Ensure all product information and disclosures are given to clients before and after the call/email requests.

Job description Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Key Responsibilities: Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Benefits: Competitive salary package up to 25,000 CTC monthly, In hand 20,480 Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. How to contact: Email I'D: sanjana.zanjale@aminfoweb.co.in Contact No. : 9921815708

Job description AM INFOWEB Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Key Responsibilities: Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Benefits : Competitive salary package up to 25,000 CTC and In-hand 20,475 monthly. Performance based 7000 Incentives. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049097624 Email: aman.prasad@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India

International Customer Support (WFH) Location- Pune Rotational Shift, Rotational week off Minimum 6 Month International(voice) experience is required Excellent English Communication required Voice experience candidate will prefer

Hiring for International Customer Support ( Voice process ) Location : Ahmedabad Rotational Shift At least 6 Month International Voice experience required Excellent English Required

Process :- Punjab National Bank - Sales Process - Hsc/Graduate - Good communication - Salary:- 13,000 In hand + Incentive - Shift Timing:- 8 Hours Shift - Day shift - Rotational off Required Candidate profile Qualification: Min HSC How to Apply Ready to start your journey with us? Call or send your updated CV via WhatsApp: HR Namrata:- 8624868754 Don’t wait! Take the first step toward a career today. Perks and benefits High Incentives and growth opportunities.

-Process:- ADITYA BIRLA FINANCE - Outbound Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary- 16,000 + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha:- 9168991284 Perks and benefits High Incentives and growth opportunities.

-Process:- Inbound And Outbound Voice Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k TH To 19k + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha:- 9168991284 Perks and benefits High Incentives and growth opportunities.

Hiring Freshers for AR Calling ( International Voice Process ) Eligibility: Any Graduation(including backlogs)/Diploma, with excellent communication skills can apply. Experience: Fresher Location: Chennai (Work from office) Shift: Complete Night Shift Job Description: -Analyse patient accounts. -Decide on the action to be taken in the account. -Complete the action and suggest further action. -Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable. -To prioritize the pending claims for calling from the aging basket. -To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. -Escalate difficult collection situations to management in a timely manner. Skill Sets: -Excellent verbal and written communication skills in English -High energy and positive attitude -Ability to work well in a team environment -Flexible to work in Night Shifts I f you are interested walk-in with your updated resume on below mentioned date, time & venue. Coronis Ajuba Tidel Park, 12 th Floor, Taramani (Opposite to Thiruvanmiyur Railway Station), Chennai -600113 Date: Scheduled Interview on (11-Jul-2025 to 31-Jul-2025) Except Saturday & Sunday. Timing: 10.00AM to 3.00PM Register your Tidel Entry Pass in the below link https://aathini.tidelpark.com/Pass/Visitor TIDEL - Visitor Pass Regards, Vishal Gopinath Coronis Ajuba HR Team

Salary : 18k to 38K CTC Job Location : Jaipur Good communication skills with fluent English Rotational shift & week off 6 or 5.5 day working Call or whatsapp CV : 6357157172 Virtual interview Required Candidate profile Immediate joiner Fresher also apply Only work from office Interview mode: Virtual BPO industry is first priority

Job Title: Recruiter/Senior Recruiter Company: IMS Group Division: ORS UK Location: Makarba, Ahmedabad (On-site) Shift Options: UK Shift: 12:30 PM 10:00 PM or 1:30 PM 11:00 PM (Daylight Saving Time) [SaturdaySunday Off] Rotational Shift: Includes SaturdaySunday working, with any two weekdays off (MondayFriday) Key Responsibilities: Strategically source and attract candidates using diverse channels such as job boards, internal databases, referrals, and professional networks. Conduct thorough pre-screening assessments to evaluate candidates' qualifications, skills, and cultural fit. Submit a consistent pipeline of qualified candidates for active job mandates, ensuring alignment with client expectations. Build and maintain strong, long-term relationships with candidates to create a sustainable talent pool. Collaborate closely with internal stakeholders and meet stringent deadlines and performance benchmarks. Continuously improve recruitment practices through self-learning and adoption of best-in-class sourcing techniques. Educational Qualification: Graduate in any discipline Experience: Proven recruitment experience, preferably in international staffing or BPO/KPO or RPO settings Skills: Exceptional verbal and written communication Strong interpersonal and stakeholder management skills High level of self-motivation, learning agility, and resilience Target-driven, with the ability to multitask and prioritize effectively Key Benefits: Be part of a globally recognized, award-winning organization, consistently ranked among the Dream Companies to Work For, Best Places to Work, and The Global Outsourcing 100 by IAOP Attractive performance-based incentives to reward your success Enjoy the work-life balance of a five-day workweek (for UK shift roles) Gain indirect exposure to global recruitment practices by partnering with Fortune 100 clients Participate in a comprehensive training program to support continuous learning and career growth Benefit from a lucrative referral program with additional rewards Be acknowledged for your achievements through monthly recognition initiatives Work in a modern, world-class office environment with cutting-edge infrastructure Take part in regular corporate events, including sports tournaments and team-building gatherings

Hiring for Market Research Analyst - KPO Voice Process Make Outbound Calls Location - Noida Fixed Sat & Sun OFF Free Meals Work From Office Rotational Shifts Salary - 25k to 30k Fresher can apply for more details call HR@9899487873

About The Role Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Finance Process & Ops Analyst Qualifications: Bachelors degree with Finance specialization Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for Ability to establish strong client relationshipAbility to manage multiple stakeholdersAbility to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Bachelors degree with Finance specialization

Business Management team activities has been increased and requires a Senior level staff to take care of ongoing activities in stabilizing current team strength Responsibilities Direct Responsibilities - Governance and compliance activities to be performed within business entity. - Hands on experience in preparing Presentations for senior management. Contributing Responsibilities - Staff should be able to understand the requirement and deliver the regular BAU within timelines - Supporting other team members activities in their absence Technical & Behavioral Competencies Excellent Communication both in Verbal and Written - Experience in PMO role - MS Office experience - Defining the process and methodologies framework - Certification in PMO related tools Specific Qualifications (if required) Relevant PMO Experience in Banking/Captive unit would be an added advantage Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to deliver / Results driven Creativity & Innovation / Problem solving Ability to collaborate / Teamwork Communication skills - oral & written Transversal Skills: Ability to manage / facilitate a meeting, seminar, committee, training Analytical Ability Ability to develop and adapt a process Ability to inspire others & generate people's commitment Ability to set up relevant performance indicators Education Level: Bachelor Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if required) Knowledge in MS Office tools, Excel, Powerpoint and Sharepoint Knowledge in Operations role primarily with Banking industry -