231 Kpis Jobs - Page 5

Hiring | Team Lead | Inbound Voice Process | Domestic E-commerce | Bangalore We are hiring experienced Team Leaders for a domestic voice process (e-commerce) with a multinational BPO in Bangalore . This is a great opportunity for professionals passionate about operations, people management, and customer satisfaction. Job Title: Team Lead Customer Support (Inbound Voice) Location: Bangalore Industry: BPO – E-commerce Voice Process Employment Type: Full-Time | Work from Office Key Responsibilities: Lead and manage a team of customer service representatives handling inbound calls Ensure smooth floor operations and adherence to SLAs, AHT, and CSAT targets Handle escalations and resolve customer issues effectively Monitor shrinkage, attrition, roster adherence, and daily reporting Drive continuous improvements in team performance through coaching and feedback Collaborate with cross-functional departments for seamless workflow Conduct regular team huddles, reviews, and performance tracking Eligibility Criteria: Graduate in any stream (mandatory) Minimum 4 years of overall BPO experience At least 1 year of on-paper team leading/people management experience in BPO operations Excellent communication in English and Hindi Strong leadership and analytical skills Should be comfortable with 24/7 rotational shifts (Day shifts for females) Immediate joiners preferred Salary & Benefits: Salary: Up to 5.5 LPA (based on current package and experience) 6 days working, rotational week offs No cab facility provided How to Apply: Interested candidates can share their updated resume on WhatsApp at 9696714723 (Homa) . If the call goes unanswered, kindly drop a message mentioning the role. Stay Updated: Follow our WhatsApp hiring channel for future openings: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 #Hiring #TeamLeader #BangaloreJobs #VoiceProcess #EcommerceSupport #DomesticBPO #OperationsLeadership #TeamHandling #CustomerServiceJobs #ImmediateJoiners #CareerOpportunity #ShiningStarsITPL #ApplyNow

Designation: Deputy Manager Entity: Assistant Managerwill be responsible for ensuring completion of delivery of day-to-day activities within the Procure to Pay (P2P) function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable) and will be designated as the Team Lead for the P2P function. Key responsibilities for theAssistant Managerwill include: Seamless day-to-day delivery of P2P activities/sub-processes/processes Supporting P2P Tower Lead in reporting to senior internal and client stakeholders (per cadence/as required) Monitoring performance against delivery SLAs / KPIs Leadership of junior P2P team members (20 to 40 team members) Apply now

You have experience in running operations with ITIL processes and are ITIL certified. Your excellent analytical and troubleshooting skills coupled with strong verbal and written communication abilities make you a valuable asset. Your creative thinking is evident in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. You are open to learning new technologies, scaling up quickly, and adapting to different roles as needed. In your role, you have demonstrated expertise in running operations following ITIL processes and have experience in writing RFPs, solutions, and presentations during client visits. Your practical experience with agile methodologies and tools is commendable. Additionally, you have experience working with geographically separated customers and onshore-offshore teams, showcasing your cross-functional knowledge and excellent collaboration skills. As a Process Subject Matter Expert, you are responsible for overseeing the entire management of ITIL SIAM processes. You ensure that supporting tools are aligned with processes, with clear categorization, prioritization, and efficient management of attributes. Your responsibilities include process governance, ensuring SLAs and KPIs are met, and providing timely updates as the central point of contact between technical teams, stakeholders, and leadership. You excel in establishing and communicating process missions, goals, and objectives to stakeholders, documenting and maintaining procedures, resolving cross-functional issues, and ensuring proper staffing and training for execution. Continuous process improvement is a key focus, where you develop and refine process management procedures to enhance efficiency and effectiveness. Monitoring, measuring, and reporting on process effectiveness to senior management, as well as continual service improvement and collaboration with customer organizations, are part of your responsibilities. In terms of technical requirements, you are proficient in ITIL V3, ITIL V4, and SIAM practitioner professional. Your expertise lies in process management, process design, and re-engineering. Additionally, you play a crucial role in stakeholder management, ensuring clear and consistent communication across teams and external parties. Your preferred skills include technology architecture, ITIL service management, consulting, change management, incident and request management, service operation, and SIAM. You are also tasked with leading a team of 4-5 Process Managers and Consultants, showcasing your leadership abilities and experience in managing teams effectively.,

Working at Freudenberg: "We will wow your world!" This is the promise made by Freudenberg, a global technology group dedicated to making the world cleaner, healthier, and more comfortable for all. With a workforce of 52,000 employees, Freudenberg offers a networked and diverse environment where every individual can thrive. Prepare to be surprised and experience moments that will truly wow you. Chem-Trend, a key company within the Freudenberg Group, stands as a global leader in the development, manufacturing, and marketing of specialized release agents, purging compounds, and related processing aids. With operations in North and South America, Europe, and Asia, supported by its headquarters in Michigan, USA, Chem-Trend focuses on providing innovative solutions for industries such as die casting, polyurethane, rubber, composites, tire, thermoplastic, and wood composites. As part of Chem-Trend Chemicals Co. Pvt. Ltd. in Bangalore, you will join the team in the role of MANAGER-CUSTOMER SERVICE & CHANNEL MANAGEMENT (F/M/D). Responsibilities: - Ensuring adherence to customer service processes and providing necessary support to functions in achieving their KPIs. - Developing Dash Boards for various KPIs, specifically IPS data management. - Enhancing internal support systems and processes related to Order Processing. - Boosting the efficiency of the field sales team by offering adequate support and feedback during the sales cycle. - Establishing a common vision with internal functions like Finance, Controlling, IT, and Production to streamline the order processing cycle. - Cultivating long-term relationships with customers and channel partners through proactive measures to enhance service quality. - Engaging closely with the field sales team to foster a high-performance culture and actively contributing to meeting monthly and yearly sales targets. - Managing and motivating the customer support team. Qualifications: - Preferably an Engineering degree with a strong inclination towards analysis. An MBA would be an added advantage. - A minimum of 10+ years of experience in sales, marketing, customer support, or business management, demonstrating proficiency in Data Analysis and report generation. - Basic understanding of SAP Sales & Marketing module. - Proficient in generating reports using MS Excel. - Excellent communication skills (verbal and written) as well as networking abilities are essential. Knowledge of other Indian languages would be beneficial. - Proficiency in data analytics. Join Chem-Trend in Bangalore for a role that promises diverse challenges, opportunities for personal development, and a chance to contribute to a global leader in specialized chemicals and solutions.,

As part of the Reporting and Data Analytics (R&DA) team at EY, you will be responsible for delivering key management and financial reporting across the firm. Your role will involve working within a team of developers to support and build reports using Power BI and SSRS. Reports will be created either from pre-prepared datasets or by generating new datasets through SQL and Power Query processes. You will have the opportunity to collaborate closely with the broader R&DA technical team, responsible for the underlying reporting environment, datasets, and data refresh processes. Additionally, you will work alongside the Product Line teams to interpret customer requirements, refine them into technical specifications, and develop reporting applications. Your key responsibilities will include delivering polished reporting solutions using tools such as Power BI, MS Report Builder, Excel, and Power Platform. You will manage ETL processes in SQL and Power Query, collaborate with various teams to solve problems and manage timelines, and ensure data security aligns with EY standards. Additionally, you will be involved in investigating and resolving reporting and data issues and managing the development cycle. To succeed in this role, you should possess advanced skills in Power BI report development, proficiency in DAX, and knowledge of ETL processes with Power Query. Effective communication with technical and Product Line teams, proficiency in data analysis using SQL, Power BI, and Excel, and the ability to adapt to changing business priorities are essential. Experience with Power Platform tools, project management, Azure DevOps, and Visual Studio would be beneficial but not mandatory. The ideal candidate will have at least 5 years of experience in a finance or technical department, with a high motivation to learn from experienced colleagues. Fluency in English, the ability to work independently, and a structured work approach are key attributes for success in this role. Joining the R&DA team at EY offers a dynamic and global delivery network, providing fulfilling career opportunities across various disciplines. You will have the chance to collaborate on exciting projects, work with well-known brands and technologies, and continuously develop your skills in a diverse and inclusive culture. EY is committed to building a better working world by creating new value for clients, people, society, and the planet. Through data, AI, and advanced technology, EY teams help clients shape the future with confidence and address pressing issues. With services spanning assurance, consulting, tax, strategy, and transactions, EY teams operate globally to provide value in more than 150 countries and territories.,

You are a strategic and results-driven Technical Product Manager with deep expertise in digital transformation. You will lead the development and execution of cutting-edge digital products, especially in asset-heavy industries such as oil & gas, utilities, or manufacturing. Your extensive experience in managing digital products and strong understanding of Agile methodologies, stakeholder engagement, and AI-enabled solutions will be crucial for success in this role. Your key responsibilities will include leading the end-to-end product lifecycle, driving digital transformation initiatives, working closely with cross-functional teams, defining product roadmaps, applying Agile/Scrum methodologies, conducting business analysis and user research, ensuring successful stakeholder management, incorporating AI/ML capabilities into solutions, and monitoring product performance using KPIs. To excel in this role, you are required to have a Bachelor's degree in engineering, Information Technology, or Business (MBA preferred), along with 10+ years of experience in the digital industry, with at least 5 years as a Product Manager. Additionally, you should have a minimum of 3 years of experience in digital transformation projects in asset-heavy sectors, demonstrated success in developing, launching, and scaling digital products, a strong understanding of Agile and Scrum project management frameworks, as well as excellent communication and stakeholder management skills. This position is remote and the working hours are from 2:30 PM to 11:30 PM.,

You will be joining Ubisoft as an Associate PM/Product Manager for the Production team in Ubisoft Pune. In this role, you will collaborate closely with the entire game development team to design, plan, and execute feature development and live operations for our games, with P&L ownership. Your primary responsibility will be to ensure that all project KPIs, especially downloads, engagement, and monetization, are on track, and the game remains profitable. You must have a strong command of data, analytics, and expertise in first-party consoles and analytics tools. Your responsibilities will include designing, UI, development, and live operations, carrying features from concept to market, collaborating with cross-functional teams, and suggesting long-term product vision and roadmap ideas. You will ensure effective planning and execution to improve revenue and engagement metrics, provide clear direction to team members, conduct regular reviews, and coordinate with external stakeholders for smooth communication. Additionally, you will focus on the learning and development of team members, ensure team happiness and motivation, and manage team efficiency with mature decision-making. To qualify for this role, you must have around 4 years of relevant experience in Product Management, with at least 5 years of gaming experience and team management skills. Proficiency in Excel, Miro, Google Play Console, App Store Connect, MS Office, Sensor Tower, and Tableau is desired. You should possess strong analytical skills, leadership qualities, and effective communication abilities to collaborate with global stakeholders successfully. Ubisoft offers a hybrid work model to help you stay connected with your team and maintain work-life balance. However, some roles may require full office-based work and may not be eligible for hybrid work. If you are passionate about innovation and pushing entertainment boundaries, this is an opportunity to contribute to creating memorable gaming experiences with a global leader in gaming.,

As a Digital Marketing Executive at Bajaao, you will play a crucial role in assisting the planning, execution, and optimization of our online marketing channels. You should possess a strong understanding of digital marketing concepts and strategies. Your responsibilities will include utilizing marketing analytics techniques to collect data from various sources such as social media and web analytics. You will be responsible for identifying trends, insights, and performance metrics to enhance our digital marketing campaigns. Monitoring and reporting the performance of campaigns against established goals like ROI and KPIs will be a key aspect of your role. You will be actively involved in planning and managing our company's presence on social media platforms like Twitter, Instagram, and Facebook. Engaging with customers on social media, forwarding leads to relevant teams, and monitoring customer interactions will be part of your daily tasks. Additionally, you will assist in the planning and execution of online newsletters and promotional emails. Collaborating with internal teams to create optimized landing pages and enhance user experience throughout the user funnel will be essential. Your role will also involve conducting market research, analyzing consumer reports, and questionnaires to gather valuable insights. Composing and posting online content on our website and other merchandising platforms will be a key responsibility. To excel in this role, you should have proven work experience in digital marketing and possess strong analytical abilities to evaluate customer experiences across various touchpoints. Keeping abreast of the latest trends and best practices in online marketing is necessary. Proficiency in website analytics tools like Google Analytics and experience in setting up and optimizing Google AdWords campaigns would be advantageous. Strong analytical skills and a data-driven approach are essential attributes for this position.,

You will be responsible for preparing accurate and timely financial reports, such as profitability statements, management accounts, and Investor decks, ensuring consistency throughout. Your role will involve establishing and ensuring the timeliness of overall month-end close activities, including running allocations, to achieve accuracy in the close process. Additionally, you will gather historical financial data from various departments, analyze the information, and provide insightful commentary on key risks and opportunities. Monitoring and analyzing financial results against budgets and forecasts will be crucial, with a focus on identifying variances and providing explanations. You will also review financials on a process level to maintain consistency in accounting numbers. Familiarity with key performance indicators (KPIs) of SaaS-based organizations, such as Revenue, Recurring revenue, Gross Margins, TCV, ACV, and ARR, will be essential. Collaboration with cross-functional teams and peers to validate data for managerial purposes will also be part of your responsibilities. Ideally, you should hold a CA/MBA/ICWA qualification with 4-6 years of experience in Management reporting and FPNA functions within an IT/ITES organization. Previous experience in similar roles and as a team member in the FPNA team will be advantageous. A strong focus on automation and process improvements is expected, along with experience working in an automated ERP environment, such as SAP, Oracle, or any other accounting ERP. Your behavioral competencies should include customer focus, learning agility, problem-solving skills, and a drive for results. In terms of technical competencies, you should possess strong written and verbal communication skills, as well as proficiency in reporting.,

As a Junior Supply Chain Manager, you will be responsible for overseeing the overall supply chain and logistics strategy and operations to enhance efficiency and productivity. Your role will involve analyzing operational performance, identifying bottlenecks, and suggesting process improvements. You will collaborate with vendors and suppliers to ensure quality and safety standards are met, while also managing inventory and resolving any issues that arise. Your key responsibilities will include creating the company's supply chain strategy, monitoring logistics operations, training and guiding employees, and developing cost-effective solutions for supply chain processes. Additionally, you will be expected to maintain relationships with vendors, implement safety guidelines, and collaborate with other departments to support business growth. To be successful in this role, you should have a degree in Supply Chain Management or Logistics, with a preference for candidates with experience in the healthcare industry. Proficiency in MS Office, especially Excel and PowerPoint, is required, and knowledge of MS Project will be advantageous. Strong communication skills, both verbal and written, are essential, along with the ability to work well in a team, lead effectively, and handle stressful situations. A valid driving license and willingness to travel when necessary are also desired qualities. Overall, as a Junior Supply Chain Manager, you will play a crucial role in ensuring that all supply chain and logistics operations are executed accurately and efficiently, contributing to the success and growth of the company.,

We are seeking a seasoned IT Project Manager with a minimum of 10 years of experience in software project delivery, including at least 2 years in a formal project management role. The ideal candidate will possess hands-on experience in managing AI-related projects and demonstrate expertise in resource planning, vendor/procurement coordination, and stakeholder management. This strategic role calls for a proactive leader capable of driving complex software initiatives to success by effectively managing time, cost, and quality considerations while overseeing cross-functional teams in a dynamic environment. Key Responsibilities: - Plan, execute, and oversee end-to-end delivery of software development projects, emphasizing timelines, scope, budget, and quality. - Lead AI-related initiatives, ensuring seamless coordination among data science, engineering, and business teams. - Supervise project governance, reporting, risk/issue tracking, and stakeholder communication. - Efficiently manage project resources, including task assignment, workload distribution, and capacity forecasting. - Engage with vendors and oversee procurement processes, ensuring timely onboarding of tools, services, or third-party consultants. - Monitor and evaluate KPIs and SLAs, escalating issues as necessary to maintain project alignment. - Implement agile and/or waterfall project delivery methodologies based on business and project requirements. - Maintain comprehensive project documentation, encompassing schedules, budgets, change logs, and communication plans. - Conduct project review meetings with internal and external stakeholders, offering actionable insights. Mandatory Requirements: - Minimum of 10 years of experience in delivering enterprise-grade software projects (Excluding Testing, Infrastructure, and Mainframe projects). - At least 2 years of formal experience in a Project Manager role, leading software delivery teams. - Demonstrated exposure to AI/ML projects, including collaboration with data science teams and understanding of typical AI project lifecycles. - Hands-on experience in resource planning, capacity management, and procurement/vendor coordination. - Strong written and verbal communication skills, with the ability to engage effectively with senior stakeholders. - Proficiency in project management tools such as MS Project, JIRA, Confluence, Trello, or equivalent. Preferred Qualifications: - PMP, PRINCE2, or Agile/Scrum certification. - Bachelor's degree in Computer Science, IT, or a related field (Masters preferred). - Familiarity with cloud platforms such as AWS, Azure, GCP. - Experience collaborating in cross-functional and distributed teams.,

As a Service Delivery Manager - C2C at Capgemini, you will have the opportunity to shape your career the way you desire. You will be part of a collaborative global community that supports and inspires you to reimagine what is achievable. Your primary responsibility will be overseeing the entire Contract-to-Cash cycle, which includes ensuring timely billing, collections, and cash application. It will be your duty to drive process optimization, compliance, and automation while managing client relationships, mitigating risks, and leading teams. Your focus will be on enhancing performance, ensuring financial accuracy, and delivering value through data-driven insights. In this role, you will be accountable for owning overall account performance to ensure excellence in Order-to-Cash service delivery and maintaining high client satisfaction levels. You will analyze exception trends and rework volumes to identify root causes and implement automation and process improvements based on DGEM principles. To excel in this role, you should lead digital transformation initiatives aimed at achieving top-quartile KPIs such as 90%+ auto cash application. Your ability to leverage data-driven insights and drive continuous improvement will be critical in delivering exceptional service and value to our clients.,

As an Integrated Communication agency, Grapes Worldwide is dedicated to creating Story-Enabled Growth by utilizing data-driven and strategically engineered communication and technology solutions. With a workforce of 250 talented individuals spread across 5 offices in Delhi, London, UAE, Mumbai, and Bengaluru, we have successfully partnered with over 100 brands in our 8-year journey. Some of the prominent brands we are currently collaborating with include Panasonic, CP Plus, Volvo Eicher, W For Women, Manforce, Zee News, Dabur, DS Group, Mamy Poko Pants, Hindware, Siyarams, and Air India. We are currently seeking a highly skilled Strategic Planner to join our dynamic team. The ideal candidate will play a crucial role in developing and executing strategic plans that are closely aligned with client objectives. This entails leveraging research insights, collaborating with creative and account teams, and ultimately delivering impactful communication strategies. Key Responsibilities: 1. **Research**: - **Brand Research**: Understand client briefs and objectives, identify key challenges and success metrics, and engage with department heads and leadership teams to gather insights. - **Category Research**: Analyze primary, secondary, and aspirational competitors" solutions and activities over the past 5-6 years. - **Consumer Research**: Conduct primary and secondary research to uncover core consumer insights, define consumer cohorts, and understand their mindsets and brand perceptions. 2. **Creating Brand & Campaign Strategy**: - Develop brand positioning, purpose, values, and key messaging frameworks. - Formulate and execute a Go-To-Market (GTM) communication strategy for offline and online channels. - Provide creative teams with insights to develop impactful campaign scripts and communication ideas. 3. **Creating Digital Strategy**: - Collaborate on owned, earned, and paid media strategies to meet client's brand and business objectives. 4. **KPIs and Reviews**: - Establish KPIs and metrics for tracking brand and business progress. - Prepare review presentations and manage relationships with senior client leadership. 5. **Leadership & Training**: - Develop strategies for new business development and scaling existing business opportunities. - Implement training strategies for planning and client servicing teams to enhance account management. Qualifications: - Bachelor's/Master's degree in Marketing, Business, Communication, or related field (Master's degree preferred). - 5+ years of proven experience in strategic planning within a communication or advertising agency. - Strong analytical skills in consumer, category, and brand research. - Excellent communication, presentation, and integrated strategy skills. - Demonstrated leadership skills, experience in training, and team development. - Ability to manage multiple projects and work collaboratively in a fast-paced environment. - Willingness to travel nationally and internationally for research purposes. What We Offer: - Competitive salary and benefits package. - Opportunities for professional growth and career development. - Collaborative and innovative work environment. - Chance to work on high-profile projects with leading brands and across international markets.,

The Operations Manager at C1 is responsible for supporting the governance and business operations of the C1 Services Organization. This role involves overseeing Services Practices, Delivery, Finance, and Talent Management, with direct responsibility for governance, business planning, and Practice Reporting. Collaboration with Shared Services teams and Sales teams is essential to achieve C1's goals and objectives. With at least 5 years of experience in Services, Operations, and/or Business Operations Leadership, the ideal candidate should possess a strong background in designing and deploying metrics, KPIs, and performance measures. Experience in developing and implementing annual operational plans across portfolio and services teams is crucial, along with strong analytical capabilities. Familiarity with services and infrastructure solutions such as data center, cloud, enterprise networking, applications solutions, and security is highly desirable. Key responsibilities include driving Services business operations, developing efficient governance processes, managing financial governance, and collaborating with key functions within C1. The Operations Manager will play a vital role in achieving business objectives through strategic leadership, mentorship, and execution bias. C1 offers a comprehensive benefits package including a 401(k) Plan, Medical Coverage, HSA with Employer Contribution, Dental and Vision plans, FSA Plans, Pre-tax Commuter Plans, Paid Parental Leave, and more. The work environment is fast-paced, requiring the ability to handle multiple priorities and demands. This role operates in a professional office environment utilizing standard office equipment. The physical demands of the role may vary, and reasonable accommodations can be made for individuals with disabilities. The job description may evolve over time, with duties, responsibilities, and activities subject to change. The Operations Manager at C1 is expected to perform essential functions as directed by the company. C1 is an Equal Opportunity Employer committed to diversity and inclusion. The company participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify participation, please visit: [E-Verify Participation Poster](https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) To learn about your Right to Work, please visit: [Right to Work Poster](https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf),

Key Responsibilities: Strategy & Business Growth: Develop and implement commercial strategies to achieve revenue and margin targets. Identify new business opportunities in freight forwarding, logistics, and supply chain solutions . Expand the company's presence in international and domestic freight markets (Air, Ocean, and Land). Establish strategic alliances with global agents, carriers, and service providers. Sales & Customer Management: Lead and mentor the sales and business development teams across regions. Oversee pricing strategies, key account management, and high-value client negotiations. Ensure timely resolution of customer issues and service escalations. Commercial Operations: Review and approve commercial contracts, rate quotes, and RFP responses. Monitor and control operating costs to improve margins and efficiency. Work closely with operations, finance, and legal teams to ensure contract and SLA compliance. Implement digital and process automation initiatives for efficiency and scalability. Reporting & Analysis: Monitor key performance indicators (KPIs), market trends, and competitor activity. Report to top management on commercial performance, forecasts, and risk areas. Lead commercial budgeting, planning, and financial reviews. Required Skills and Qualifications: Bachelor's degree in Business, Logistics, Supply Chain, or related field; MBA preferred . 1020 years of experience in the freight forwarding , logistics , or shipping industry , with at least 5 years in a senior commercial leadership role. Deep understanding of international freight (air & ocean) and domestic transport operations. Proven track record in sales leadership, pricing strategies, and P&L management . Strong industry network and understanding of carrier partnerships and customs processes.

As a Sales Operations Executive at our company, you will be responsible for enhancing efficiency, supporting high-performing sales teams, and operating at the confluence of strategy and implementation. Our team in Calicut, Kerala, is seeking an individual who is passionate about driving sales excellence to join us full-time at an entry-level/mid-level position. Your main duties will include improving sales procedures, managing CRM data effectively, deriving actionable insights, and aiding in the execution of sales strategies. You will collaborate closely with various departments to ensure smooth operations and contribute to revenue growth. Key Responsibilities: - Manage and enhance CRM systems and sales tools to streamline processes - Monitor and analyze crucial sales metrics and KPIs for reporting purposes - Assist in pipeline management and forecasting activities - Work with sales leadership on territory planning and performance evaluations - Uphold data accuracy standards and identify opportunities for process enhancements - Contribute to the onboarding and training of new sales team members Requirements: - Minimum of 1-2 years of experience in Sales Operations, Business Operations, or related fields - Proficient in analytical skills and in the use of Excel/Google Sheets and CRM platforms like Salesforce or HubSpot - Detail-oriented, adept at following processes, and capable of multitasking effectively - Strong communication skills and a collaborative approach to teamwork What We Offer: - A vibrant and inclusive work environment that encourages diversity - Opportunities for professional growth and development - Competitive salary and comprehensive benefits package - A team culture that values innovation, adaptability, and honesty If you are eager to drive impactful change and contribute to the expansion of our sales operations, we are excited to receive your application!,

As an Affiliate Marketing Executive Global Accounts, your main responsibility will be to manage and expand international affiliate partnerships. You will play a crucial role in identifying, onboarding, and optimizing affiliates across various global markets, with a focus on driving sales based on performance metrics and ensuring a strong return on investment through strategic collaborations. Your key duties will include developing and overseeing affiliate partnerships in markets such as the US, UK, Europe, and APAC. You will need to actively seek out new affiliate opportunities through research, outreach, and networking. Monitoring and fine-tuning affiliate campaigns to achieve performance targets in terms of sales, traffic, and ROI will be essential. Building and nurturing strong relationships with global affiliates and influencers to ensure consistent results is also a critical aspect of your role. Collaboration with creative and content teams will be necessary to deliver compelling promotional materials. Additionally, conducting competitor analysis and staying abreast of global affiliate trends through market research will be vital for success in this position. Generating regular reports and offering actionable insights to enhance the overall affiliate strategy will also be part of your responsibilities. To excel in this role, you should possess at least 13 years of experience in affiliate marketing, particularly with international clients. A solid understanding of affiliate platforms and tracking tools such as Impact, CJ, ShareASale, and PartnerStack is crucial. Exceptional communication and negotiation skills are essential, as is the ability to analyze data, derive conclusions, and take decisive action. Familiarity with performance marketing key performance indicators like CPA, CPL, CTR, and ROAS is necessary. Being a self-starter who can manage multiple accounts effectively and meet deadlines is key. Prior experience working with global partners or across different time zones is highly advantageous. Knowledge of digital marketing channels like PPC, SEO, Email, and Influencer marketing will be beneficial. Preferred skills for this role include familiarity with SaaS or eCommerce affiliate ecosystems, an understanding of international affiliate compliance and data regulations such as GDPR, and multilingual proficiency. In return, we offer a competitive salary with performance incentives, global exposure, and networking opportunities. You will have the chance to work alongside a passionate and dynamic marketing team, with ample opportunities for career growth and learning.,

The key responsibilities for this position include coordinating and monitoring production activities across coating, printing, foiling, and frosting units. It is essential to ensure that production schedules are adhered to and deadlines are met while maintaining high-quality standards. Identifying bottlenecks or inefficiencies in processes and assisting in implementing corrective actions are crucial aspects of this role. Collaboration with supervisors and machine operators to manage shift planning and resource allocation is required. Additionally, assisting in documenting and standardizing operating procedures (SOPs) for each process is part of the responsibilities. Monitoring raw material availability and coordinating with the inventory team to prevent production delays is also a key aspect of the role. Supporting quality assurance by ensuring compliance with product specifications and customer requirements is essential. Facilitating communication between departments such as production, quality, maintenance, and logistics is also a part of the job. Tracking and reporting key performance indicators (KPIs) related to productivity, downtime, and process yield is another important responsibility. This position is a full-time, permanent role with benefits including Provident Fund. The work location is in person, and for further inquiries, interested individuals can speak with the employer at +91 9811577431.,

As a Project Manager / Program Manager at our organization, you will play a crucial role in ensuring customer satisfaction and managing customer escalations. Your responsibilities will include improving communication, implementing best practices, and ensuring that all programs adhere to contract terms while achieving key performance indicators. You will be responsible for overseeing the scheduling and coordination of key performance indicators, working closely with various departments to drive operational excellence in areas such as Operations, New Product Introduction (NPI), transfers, and product launches. Your role will involve facilitating effective communication among cross-functional teams to ensure a seamless and timely project progression through all stages of the product life cycle. You will drive continuous improvement in the NPI launch management process by fostering collaboration, utilizing metrics, employing project management techniques, managing costs, and monitoring quote variances. Additionally, you will support financial aspects by preparing and monitoring launch cost estimates, reviewing launch costs and Financial P&L as necessary, and tracking project expenses in conjunction with the NPI Project Manager. Furthermore, you will monitor NPI financials, launch costs, and collaborate closely with the site financial teams. To be successful in this position, you should possess a minimum of 10 years of experience in project / program management within a manufacturing environment. Your background should include knowledge and experience in manufacturing processes while collaborating with cross-functional teams. Experience in financial planning, budgeting, and costing is essential for this role. Ideally, you should hold a BE/B. Tech degree with an MBA qualification. Possessing certifications such as PMP, PgMP, Agile PM, Lean 6S GB, or CSSBB would be considered advantageous. If you are a seasoned professional with a strong background in project and program management, thrive in a dynamic manufacturing environment, and are passionate about driving operational excellence and customer satisfaction, we encourage you to apply for this Assistant / Deputy Manager position based in Hosur. We look forward to welcoming an experienced and dedicated individual to our team. Regards, Team HR,

The position of Project Manager based in Mumbai is seeking a Junior PMO Resource specializing in Data & Metrics to provide support for K-12 accounts. The primary responsibilities include managing and analyzing project data, tracking performance metrics, and generating analytical reports to ensure successful project delivery and enhance learning programs tailored to the unique needs of the K12 vertical. By leveraging your expertise, you will offer valuable insights, monitor project health, and facilitate data-driven decision-making across the K12 sector. Key responsibilities of this role include collecting and consolidating data from various project teams and systems for accurate project performance tracking, maintaining project data repositories to ensure data integrity, and assisting in creating and managing PMO databases for effective project tracking. Moreover, you will be responsible for supporting quality assurance processes, designing alignment with accreditation standards, developing and automating key performance indicators (KPIs) and project metrics, and generating regular reports on project performance, including status updates and risk/issue tracking. Additionally, you will prepare dashboards and visualizations to present data insights in a user-friendly format for senior management and stakeholders, analyze project data to identify trends and potential areas of concern, and provide recommendations based on data analysis to support project decision-making and continuous improvement. To qualify for this role, you should have 2-3 years of experience in a project management office, project coordination, or data analysis role, preferably within the K12 sector, along with a Bachelor's degree in Engineering. Knowledge of data visualization tools such as Looker Studio is considered a plus. Other essential qualifications include strong analytical skills with attention to detail, excellent written and verbal communication skills, the ability to organize and manage large amounts of data efficiently, and certification in Google Sheets and Python programming. Joining this team offers you the opportunity to be at the forefront of educational innovation, making a tangible impact on learners and their success. You will collaborate with a dedicated and passionate team committed to excellence while enjoying a flexible working environment, competitive salary, comprehensive benefits, and opportunities for professional development.,

You should have a minimum of 8 years of experience as a Power BI Developer with at least 7 years to 12 years of total experience. Your role will involve hands-on experience in handling teams and clients. You should possess expert knowledge in using advanced calculations in MS Power BI Desktop, including DAX languages such as Aggregate, Date, Logical, String, and Table functions. Prior experience in connecting Power BI with both on-premise and cloud computing platforms is required. A deep understanding and the ability to utilize and explain various aspects of relational database design, multidimensional database design, OLTP, OLAP, KPIs, Scorecards, and Dashboards are essential for this role. You should have a very good understanding of Data Modeling Techniques for Analytical Data, including Facts, Dimensions, and Measures. Experience in data warehouse design, specifically dimensional modeling, and data mining will be beneficial for this position. Additionally, hands-on experience in SSIS, SSRS, and SSAS will be considered a plus.,

You will be responsible for designing and implementing best-in-class forecasting methodologies, pipeline management, and sales performance dashboards. It is crucial to establish sales metrics and KPIs to track performance, identify opportunities, and enhance decision-making. Your role will involve optimizing sales processes and systems to drive efficiency and automation. Moreover, you will lead the development of account assignments, planning, quota setting, and incentive programs. Collaborating with affiliate managers to ensure data integrity and insights that contribute to revenue growth will also be a key aspect of your responsibilities. Building and leading a high-performing salesforce team will be a significant part of your role. This includes hiring, mentoring, and developing the salesforce team to achieve defined targets. You will coach and train analysts to interpret data, generate insights, and provide actionable recommendations to the sales team. Fostering a culture of continuous improvement, collaboration, and innovation within the offline growth function will be essential. Enhancing reporting on sales performance metrics and driving improvements in campaign effectiveness by integrating data insights across the sales team are also part of the role. The ideal candidate should have at least 6 years of experience in Revenue Operations, Sales Operations, or Business Operations in a well-established organization. Proven experience in partnering with senior sales and marketing leaders to drive revenue growth is required. Strong expertise in forecasting, pipeline management, and sales analytics is crucial for this position. Additionally, experience in building and managing high-performing teams is highly desirable.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As part of our EY - Finance Consulting Team, you will help clients develop their Performance Improvement initiatives and identify potential opportunities for performance improvements drive them. This includes a techno-functional role conducting finance processes assessments, deep diving, and analyzing pain areas and coming up with solutions. The client base spans across industries and countries. We're looking for Consultants/Senior Consultants with expertise in BPRA (Business Planning Reporting & Analytics) and BPRA Process Assessment assignments. Also, experience in the Financial Accounting and Reporting domain is an added advantage to join the global EY - Finance Consulting team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities include: - Knowledge of Financial Planning and Budgeting Processes, Financial Consolidation, Cost Allocation, and Controllership - Focus on the design and implementation of operating models in BPRA - Identify improvement opportunities in BPRA domain - Process re-design and optimization (AS-IS & TO-BE) leveraging BPM tools - Identification of KPIs for CXO reporting and dashboarding - Perform vendor analysis and prepare relevant analysis reports for clients - Design, configuration, and implementation of BPRA processes in EPM tools - Configuration and know-how on activity-based costing models - Partner directly with onshore finance teams/clients to collaborate on metrics, goals, and business reviews - Perform cost Accounting & cost categorization (People & Non-people cost) - Standardization and streamline close processes leveraging leading practices and technology - CoA design/re-design as per management and statutory reporting needs - Build Management Reporting in tools like Power BI/Tableau/Qlik Sense/OneStream/Jedox/Anaplan/Hyperion/Board EPM - Good Knowledge of ledger and sub-ledger systems; technical know-how of SAP ERP/HANA, Oracle GL (good to have) - Working knowledge of GBS/SSC setup engagements - Should have knowledge of activities in financial close of an organization for month/Quarter/Annual close periods - BPRA service delivery model - Translate business requirements to technical language and model (good to have) - Managing/supervising teams of people on project work - Ability to effectively prioritize and execute tasks in a high-pressure - Open to travel (Domestic & International) Skills and attributes for success: - Agile, Learnability, and problem-solving approach - Consulting experience is good to have - Confident & professional communication style - Proficiency in English (oral and written) - Flexible and adaptable; able to work in ambiguous situations - Able to work effectively at all levels in an organization - Must be a team player and able to work collaboratively with and through others - Strong analytical skills as well as excellent problem-solving skills for interpreting the IFRS standards To qualify for the role, you must have: - CA, CFA, CPA, OR Masters in business administration in Finance - 3-5 years (for Staff level) and 7-10 years (for Senior level) of work experience in BPRA projects - Strong Excel and PowerPoint skills - Anaplan/Tagetik/Oracle PBCS and EPBCS/Power BI/Tableau/OneStream/Board and relevant EPM tools Ideally, you'll also have: - Finance Transformation - GBS/SSC Setup - Project management skills, IFRS Implementation/IFRS Reporting Experience - Exposure to tools like ERP, EPM tools, Visio, ARIS, etc. What we look for: - A Team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment - Opportunities to work with EY Advisory practices globally with leading businesses across a range of industries Join us in building a better working world at EY. Apply now for this opportunity to contribute to creating long-term value for clients, people, and society and building trust in the capital markets. At EY, we're dedicated to helping our clients, from the world's top companies, and the work we do with them is as varied as they are. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer support, coaching, and feedback from engaging colleagues, opportunities to develop new skills and progress your career, and the freedom and flexibility to handle your role in a way that's right for you.,

As the Operational Excellence Lead at Lennox International Inc., you will play a crucial role in overseeing and driving process improvement initiatives to enhance operational performance and increase efficiency. Your responsibilities will include implementing and maintaining quality management systems, ensuring compliance with SLA, deploying Lean, Six Sigma, and other continuous improvement methodologies, and partnering with cross-functional teams to identify opportunities, implement best practices, and measure results. Your key responsibilities will involve analyzing business processes, identifying inefficiencies, and developing data-driven solutions. You will facilitate and manage improvement projects using Lean, Six Sigma, Kaizen, or other methodologies, monitor quality metrics, analyze trends, and report on quality performance to senior management. Additionally, you will lead root cause analysis efforts, drive corrective and preventive actions to address systemic issues, establish Critical to Quality (CTQs), track KPIs, and develop quality assurance policies aligned with industry standards and regulations. To excel in this role, you should possess hands-on experience in advanced MS Excel & PowerPoint, effective communication and interpersonal skills, and problem-solving capabilities. You should also be familiar with QA tools and methodologies. The ideal candidate will hold a Lean Six Sigma Green Belt or Black Belt certification and have at least 12 years of experience in continuous improvement, operations, or related roles. If you are a proactive professional with excellent problem-solving, analytical, and organizational skills, and have a passion for driving continuous improvement and operational discipline, we invite you to apply for this exciting opportunity to contribute to the success of Lennox International Inc.,

As the leader of a team of talented shared services/operations professionals, you will be responsible for ensuring high levels of engagement, productivity, and quality among team members. Your role will involve building a solid understanding and ownership of operational processes within the team, with a focus on enhancing customer satisfaction through process excellence. You will work towards standardizing processes, implementing automation, and driving continuous improvement initiatives in collaboration with product teams. Monitoring SLAs and key performance indicators (KPIs) will be a key aspect of your role, and you will be required to develop action plans to address any areas of concern. Balancing team health and productivity, while ensuring compliance with regulatory requirements and internal policies, will also be within your responsibilities. You will be expected to manage relationships with internal teams and external service providers globally, as well as develop and implement training programs to enhance the skills and capabilities of the team. Participating in annual budget planning and monitoring expenses to ensure adherence to budgetary constraints will be part of your duties. You will oversee the performance of shared service systems, tools, and technologies, while maintaining strong operational controls and assessing/mitigating associated risks. The ideal candidate for this role will possess a Bachelor's degree in Business, Operations Management, or a related field. A proven track record of improving key metrics and achieving KPI goals is essential. Strong independent working abilities with a proactive, results-driven mindset are required. Excellent written and verbal communication skills in English, along with strong interpersonal skills for effective cross-team communication, are a must. Demonstrated experience in leading and managing teams, collaborating with cross-functional teams, and managing relationships with internal stakeholders and external service providers is crucial. Strong analytical and problem-solving skills are highly valued, and experience in a startup or high-growth organization is considered a plus. If you are passionate about acting as a partner for customers, continuously striving for improvement, fearlessly owning your actions, and building each other up as a team, then this opportunity to be part of a business, community, and mission awaits you. Apply now to join us in our journey towards excellence.,