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MEF Tech Support Private Limited logo
Customer Service Leader Sales Coordination MEF Tech Support Private Limited

5.0 - 9.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You will be responsible for leading and supervising the Sales Coordination team to ensure timely and accurate processing of customer orders and inquiries through SAP and Oracle ERP. Your role will involve managing day-to-day operations to maintain exceptional customer service standards and efficient order-to-cash processes. As the ERP subject matter expert, you will support process improvements, troubleshoot issues, and guide team members on system best practices. Handling escalated customer concerns with professionalism and coordinating with cross-functional departments to implement effective solutions will also be part of your responsibilities. Additionally, you will track service metrics,...

Posted 1 month ago

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