Team Leader Ads & Digital Marketing Teleperformance (TP)

2.0 - 7.0 years

3 - 6 Lacs

hyderabad

Work from Office

Project Summary: The Google Ads Technical Support Associate/Specialist is the go-to for Google Ads users, providing expert guidance to troubleshoot issues, navigate billing and payments, optimize campaigns, and unlock the full potential of the platform. This role demands a deep understanding of online advertising, exceptional problem-solving skills, and an unwavering commitment to customer satisfaction. Overall Job Purpose: Overall responsibility for the day-to-day management of the Team Leader group, reviewing people/process regularly to ensure that we meet and exceed all SLAs whilst adjusting and recommendations as required. Ensuring operational metrics (daily, weekly, monthly, and quarter...

Posted 2 weeks ago

AI Match Score

Apply

Engineer - Deployment airtel

5.0 - 9.0 years

0 Lacs

karnataka

On-site

Role Overview: You will be responsible for overseeing the entire Wireline Network including FTTH, Intercity OFC, and ISP Network. Your main goal will be to enhance the end customer experience in terms of network operation. You will need to focus on reducing CMO with proper planning, improving OFC network health, and implementing strategies to minimize fiber cuts and single fiber breaks. Additionally, you will be managing partnerships related to patrolling quality and Capex execution. Key Responsibilities: - Ensure customer delight by providing quality services and timely delivery to all customers. - Conduct monthly meetings with customers to understand their needs. - Manage and maintain a 30...

Posted 1 month ago

AI Match Score

Apply

Manager Customer Care Signode India Limited

5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

Role Overview: As a Technical Support Engineer, you will play a crucial role in providing high-level technical support to customers in the Gujarat/Mumbai/Pune region. Your responsibilities will include: Key Responsibilities: - Attending breakdown calls of electrical and mechanical nature - Generating target revenue for services and spares - Collecting feedback from customers and effectively communicating it to the concerned department - Preparing reports by collecting, analyzing, and summarizing information - Handling customer inquiries and complaints with professionalism - Driving KPI performance on metrics such as customer satisfaction, first-time fix ratios, responsiveness, percentage of ...

Posted 2 months ago

AI Match Score

Apply

Group Life Insurance Operations (US Shift) EXL

5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As a Manager in our Noida office, you will be responsible for meeting client SLA's regarding Productivity, Quality, and TAT. You will develop strategies to reduce attrition and enhance employee satisfaction by staying connected with the team and understanding their needs to influence them positively. Key Responsibilities: - Conduct monthly performance reviews of Agents and Assistant Managers - Execute quarterly and annual appraisals - Mentor Agents and TL - Drive reward and recognition activities to boost enthusiasm and participation - Identify areas for enhancement, scope projects, and involve relevant stakeholders for process improvement - Review KPI performance regularly - ...

Posted 3 months ago

AI Match Score

Apply

Engineer - Deployment airtel

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As the Wireline Network Manager, your role involves overseeing the entire Wireline Network, including FTTH, Intercity OFC, and ISP Network. Your primary goal is to provide the best experience to end customers in terms of network operation. You will be responsible for CMO reduction through proper planning and improving the health of the OFC network. Your responsibilities also include partner management for patrolling quality Capex execution, implementing a fiber cut reduction plan, and ensuring preventive maintenance to minimize single fiber breaks. In your role, you will engage in the following key responsibilities: - Enabling customer delight by providing quality services - Timely and quali...

Posted 3 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.