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Director of Quality, Tech TP

5.0 - 9.0 years

0 Lacs

haryana

On-site

Role Overview: As the Director of Quality Assurance at TP, your main responsibility will be to ensure that all services meet quality standards according to clients" business requirements. Your key objective will be to understand customer expectations and needs, aligning with TP's Quality standards, and managing the quality control process for Technology clients. Key Responsibilities: - Manage and focus on reviewing key drivers, metrics, and operational processes for Technology accounts - Implement the BEST QA framework for Technology accounts - Demonstrate commitment to internal customer satisfaction - Define audit strategies for maximum improvement in quality performance - Use smart logic i...

Posted 3 weeks ago

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